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1、21 Secrets to Becoming A Good SpeakerWe Present Every Day!lNot just conference talks.Product group meetingsBillG/TAB meetingsPreamble to a demoConvince a product group to be interestedPresent patent to a lawyerPresent a group result at offsite“Elevator”talksBut Im not good at it.lPresentation skills
2、 can be acquired.lExamples:Bill GatesKai-Fu LeeWhat Youll Learn Today:lCommunication skillslPreparing the TalklDelivering the TalklHandling Q&Al21 secrets to becoming a good speaker.What is Communication Skills?lVerbal(words spoken)lVocal(tone,range,appeal,credibility of voice)lVisual(physical appea
3、rance,clothing,gestures,eye contact)l7%l38%l55%CommunicationSkills“Without effective delivery,a speech of the highest mental capacity can be held in no esteem.With effective delivery,even one with moderate abilities maysurpass those of the highest talent.”-Cicero“The man who can think and does not k
4、nowhow to express what he thinksis at the level of him who cannot think.”-PericlesThe Importance of Communication SkillsCommunication Skills=Fake?lMost important factor is PASSION!If youre passionate,your vocal&visual skills will come naturally.lPassion could come from subject,experience,or environm
5、ent.“There is just one sure cure for bad speeches Get truly excited on the subject,and 99 percent of the faults of your speaking will disappear.”-Robert Montgomery But there are skills to be learned.Like reading,writing,typing.Must learn this,if you want your work to be understood!Verbal SkillslBe s
6、imple and clear!Dont ramble.Stop to think if you need to.Example one:Dan Quayle celebrates democracy:Example two:Dan Quayle trying to say“A mind is a terrible thing to waste”Verbal SkillslSpeaking is not like writing!Use simple words.Dont use complex sentences.Can you understand this:lDont use ambig
7、uous words in speech.Vocal SkillslProject&resonate your voice.lNo“UM”s and“ER”s.(Pause instead).lSilence is a tool(To draw attention).Vocal SkillslPlay your voice with pitch and tempo.lTo amplify a point,slow down,speak loudly,exaggerate inotation,pause in the right places.“You are right.I am wrong”
8、Stalin to Trotsky“Ask not what your country can do for you;ask what you can do for your country”-John F.KennedyBAD EXAMPLE:“I welcome this kind of examination,because people have to know whether their president is a crook.Well,Im not a crook.”-Richard M.NixonlDont use it everywhere!Vocal Skills:Same
9、 message;many ways to deiverlJohn Kennedy:“You need to contribute to your country”“Ask not what your country can do for you;ask what you can do for your country”.lQuayle vs.Benson Debate:Quayle:I have as much experience in the Congress as Jack Kennedy did when he sought the presidency.Answer 1:“Jack
10、 Kennedy is better than you.”Answer 2:Senator,I served with Jack Kennedy.I knew Jack Kennedy.Jack Kennedy was a friend of mine.Senator,youre no Jack Kennedy.“Vocal Skills:EnthusiasmlPassion&Enthusiasm!If youre not passionate,why should we care?lExample:Martin Luther KingI have a dream.That one dayTh
11、is nation will rise upLive up to the true meaning to its creed:We hold these truths to be self-evidentThat all men are created equal.Visual SkillslVisual Skills THE most importantAppear trustworthy&respectful.US Election 1960 was won on visual skills.lComponents of Visual SkillsEyesBodyHandsFaceVisu
12、al Skills EyeslLook forward at audience(trust)Dont shift eyeballs;dont look in corner.Dont look too much at computer screen or your notes.lLook at peoples faces(not eyes)3-6 seconds per person.Shift randomly.Nod,smile,use facial expression.Visual Skills BodylStand up when talking.lWalk around=inform
13、al.lDont:Rock,shake,lean too much.Visual Skills HandslGesture complements talk.Should come naturally,without thinking.Make sure they match!lNeed to exaggerate a littleEspecially with large audience.lDont fidget or put in pocket.lVideotape whole talk&watch.Visual Skills FacelShow emotion!lMost of the
14、 time:“I care a lot about this.”“I really believe in this.”“I love my work.”lSometimes(in response to questions).“This is the most outrageous thing Ive ever heard.”“I will have nothing to do with this.”What Youll Learn Today:lCommunication skillslPreparing the TalklDelivering the TalklHandling Q&Al2
15、1 secrets to becoming a good speaker.Preparing the TalklAlways OVERPREPARE!lPreparation includes:Researching the background.Organizing the talk.Writing the slides.Rehearsing the talk.Last minute things.Researching the BackgroundlWhen youre invited,find out:How long is the talk?Whats the topic?l(Say
16、no if you dont care about the topic).Whos the audience.lOnce you say yes,you are COMMITTED to do a great job.Organizing the TalklYoure the salesman.lFirst lesson for salesmen:“Tell them what youre going to say.Say it.Tell them what you said”lVery similar to your paper!The Central Message(it)lPeople
17、will not remember everything.lHave ONE clear walk-away message.What do you want people to remember in 3 months?The answer to the question:“How was the talk?”lRepeat it!The OpeninglSay something provoking!lGive a(very short)outline/overview.The SubstancelLogical.lConvincing.Help them remember the mes
18、sage!Anticipate doubts&remove them.lSmooth transitions Dont lose the audienceOK to re-order the sub-topics.lKeep repeating the message!The EndinglEnd with a BANG!lRepeat the message.lSay thank you.Writing the Visuals(PowerPoint)lPrepation(80%time)First prepare outline(recommend:Word).Then modify out
19、line for:lLogic onvincing,flow,transitions.lActual Slide Writing(20%time)Should come almost directly from the outline.Use of Visuals(PowerPoint)lVisuals only support your talk.Spend more time on your talk!lSimple and clear1 idea;3 sub-concepts;=6 lines.Readable Big&color-coordinated.lDont read from
20、the slides!What if Talk is ComplexlDont lose people.Use grayed out outline.lIf idea is complex:Try really hard to avoid complex slides,butIf you must use it,use layers(prevent read-ahead&lack of focus).lRemember to change slides for printing.lExample.If you must use complex layersa good exampleConte
21、nt ServerProxy ServerClients3.return content1.open connection&send requestContent re-authoringClient/UserprofilesAdaptationschemesNetworkmonitoringCaching&pre-fetchingmanagement2.retrieve content 2.retrieve content 3.retrieve network data,user/client profiles4.perform adaptation5.return content1.ope
22、n connection&send requestUse of Demos/MultimedialKeeps the talk interesting.lDont overdo it.Should be tied to content.lOrdering:2,N,N-1,N-2,.3,1 Rehearsing Your TalklRecord&listen to every talk at least twice!lRecord:Best:PowerPoint features.OK:Tape recorder.Must do sometime:lVideolAsk experienced s
23、peaker to critique.lImprove:Style,logic,timing per slide.Get the Timing Right!lRunning out of time is a disaster.lWrite how much time should remain on each slide.After youre more experienced.lNo longer necessary to record.lEvery new talk still must be rehearsed.lBring notes if you arent confident.Ju
24、st Before the Talk.lPrepare something matching the occasion.lMake sure youre not too tired:Get enough sleep the previous night.Drink 3 cups of coffee!What Youll Learn Today:lCommunication skillslPreparing the TalklDelivering the TalklHandling Q&Al21 secrets to becoming a good speaker.Delivering the
25、TalklOvercoming language barrier.lOvercoming nervousness.lArt of Good Opening&ending.lHumorlAudience participationOvercoming Language BarrierlPerfect English not necessary.lKnow your limitations.Dont use fancy words,complex sentences.Dont take any chance of looking silly.lOK to bring cheat notes!Out
26、line&ScriptlAlways make an outline.PowerPoint notes;Word Outline.Dont have to use it.lIt may be best to READ a speech.No excuse not to be fluent!(practice!)Dont stare at paper.(Memorize it if youre prefer).Overcoming Nervousness“Do the thing you fearand the death of fear is certain.”-Ralph Waldo Eme
27、rsonHiding NervousnesslIt is possible to hide nervousness!lDont let the shaking show!Make a fist;hold the lectern.Speak loudly.Take a deep breath.lLook at a friendly face.lLook above peoples heads.Art of Good Opening&EndinglOpeningSay something relevant to the occasion.Need to research background be
28、fore the talk.lEnding“If you remember only one thing from this talk,then you should remember XXX”.HumorlGood humor:Respectful.Relevant(better yet:original).Short.lPlan your jokes:Remember what worked.Use it again!HumorlHow to tell a joke?Set up(people should know a joke is coming up).Pause after cli
29、max(punch line).lMove on naturally if no reaction!Audience ParticipationlBest way for people to remember!lAsk audience a questionAnticipate their answer(s)!Respond with something interesting AND relevant.Be YourselflLearn the skills;dont copy the styles.lYou must be yourself to be credible.lMany sty
30、les could be effective:Bill Gates Brilliant technologistSteve Ballmer Powerful salesmanSteve Jobs Passionate evangelistWhat Youll Learn Today:lCommunication skillslPreparing the TalklDelivering the TalklHandling Q&Al21 secrets to becoming a good speaker.Q&AlQ&A is your chance to:Amplify your points.
31、Increase your credibility.Dealing with QuestionslEasy QuestionsAmplify your points!lHard QuestionsNo need to answer directly.But dont hide!lNarrow QuestionsTake offline.Q&A Giving A Good AnswerlRespect the listenerlRight body languagelRepeat the questionComplete if people cannot hear.Paraphrase to h
32、elp amplify your point.lIf people are too shy,you start!lDont argue or dismiss a question.21 Secrets#1 Anybody can learn to give a good talk.21 Secrets#2 Dont give a talk unless youre passionate.21 Secrets#3 Use simple and clear words.21 Secrets#4 Play your voice to focus on key points.21 Secrets#5
33、Silence is a great tool.21 Secrets#6 Overprepare every talk.21 Secrets#7 Tell them what youre going to say.Say it.Tell them what you said.21 Secrets#8 Have ONE clear central message for:the question“How was the talk”21 Secrets#9 Open your talk with something thought-provoking21 Secrets#10 Slides sho
34、uld be simple&clear.21 Secrets#11 Dont read from your slides.21 Secrets#12 Order your demos.21 Secrets#13 Rehearse&listen to each talkat least twice!21 Secrets#14 Time your talk on every slide.21 Secrets#15 It may be OK to read from a script.21 Secrets#16 Stay awake!Drink 3 cups of coffee before you
35、r talk.21 Secrets#17 It is possible to hide nervousness.21 Secrets#18 Tailor your opening remarks to the occasion.21 Secrets#19“If you only remember one thing fromthis talk,you should remember XXX”21 Secrets#20 Humor&Interactivity must berelevant and well-planned.21 Secrets#21 Q&A can help you more than the audience.ConclusionlGiving a talk is easylIt just takes:A little passionA lot of practice!演讲完毕，谢谢观看！