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1、新形势下如何提升员新形势下如何提升员工的价值工的价值2How to Raise Employee Value-Practices on creating a learning organizationWhy Creating a Learning Organization?Practice Sharing:How to Create a Learning Organization3Human capital does not create shareholder value,it is the management of human capital that produce valueHuma
2、nCapitalIntangibleassetsA major sourceof valueOne of thelargest investment,but least known4EOCEmployeeDelightLeadership StyleLearning OrganizationCompanyImageRewards&RecognitionCommittedWorkforce/TeamsCommunicationEmployer-of-choicemodel(example)Learning Organization:One Key factor of Employer of Ch
3、oice 5Learning and Development Is Highly Valued by Employees The 7 Valued Factors:EngagementCareer Development Growth/Development Advancement InteractionQuality of Life Physical environment Time/Work/LifeLeadership Credibility TrustRelationships Coworkers Managers CustomersWork Activities Impact Cha
4、llenge/Interest Status/PrideTotal Compensation Pay/Financial recognition BenefitsCulture Company culture Organizational valuesand behaviorsSource:Hewitt Associates6What Do people need-Maslow Hierarchy TheorySelf ActualizationEsteemSocialSafetyPhysiologicalMaslow HierarchyCareer DevelopmentChallengin
5、g Work&ProjectsContinuous Learning&DevCongratulationsCoaching&MentoringCultureConducive EnvironmentCommunicationCompensation Change ManagementSystem-Based(HR)People-Based(Manager)7What Motivate People-Herzbergs Motivation-hygiene Theory Motivators(激励因子激励因子)AchievementRecognitionWorkitselfResponsibil
6、ityAdvancementGrowthSatisfaction满意满意No Satisfaction没有满意没有满意Motivator 激励因子激励因子No Dissatisfaction没有不满意没有不满意Dissatisfaction不满意不满意Hygiene Factors 保健因子保健因子Hygiene Factors（保障因（保障因子）子）CompanypolicySupervisionRelationshipwithbossWorkconditionsSalaryRelationshipwithpeers8The Reality Economy Recession&Uncerta
7、inty9Vision,BusinessstrategyBusinessmodelMarket,Clients,Price,OrganizationrightsizingTalentsisstillinshortageEfficiency,productivityCosts,costs&costsOrganization Challenges During Economy Recession10PartneringthebusinessDrivingHRsolutionsDeliveringeffectivelyEngaging peopleinchangeHRCompetencyHRKeyB
8、ehavioursWhat HR Should Focus More On?11How to Raise Employee Value-Practices on creating a learning organizationWhy Creating a Learning Organization?Practice Sharing:How to Create a Learning Organization12What is a“Learning Organization”?“Organizations where people continually expand their capacity
9、 to create the results they truly desire,where new and expansive patterns of thinking are nurtured,where collective aspiration is set free,and where people are continually learning to learn together.”Peter Senge5 Characteristics of a“Learning Organization”System Thinking Personal Mastery Mental Mode
10、l Shared Vision Team Learning13To a Learning OrganizationCreating A Learning OrganizationLearning OrganizationIt achieves organizational purpose through creating learning atmosphere;Learning is shared and distributed among members of the organization;learning outcomes are embedded in the organizatio
11、ns systems,structures and cultureDevelopmentAll sorts of content/action based interventions,leading to desired changes in abilities/behaviorsLearningLearning is a self-directed or learner-centered Process leading to increased adaptive potentialIts the movement from the delivery of content to the dev
12、elopment of learning capabilities as a people development strategySharing14After-training SharingInternal Training Programme CertificationReading CircleSubject Learning&sharingTechnical Publications&SharingTrainingProgramsSHARING PLATFORMSChina/worldWideSharingCompanywidesharingChinae-MagIntranetGro
13、upSharingManagement MentoringAction LearningE-learning15ApproachesinCreatingaLearningOrganizationLearning InitiativesDescription1234After-trainingsharingtoenhancetheirlearningandtosharetheirlearningwithothersAssigningsubjectstohighpotentialstodofurtherstudyandtosharetheirlearningwithothersManagersto
14、transfertheirknowledgeinamoreflexibleapproach.SeniorpeopletocoachselectedpotentialstoacceleratetheirDevtAfter-training SharingInternal Training program CertificationSubject Learning&sharingManagement CoachingFormbookingreadinggrouptolearnandsharewithothersReading Circle5Providingopportunitiesforpote
15、ntials/managerstoworkonbusinessprojectsandtheylearnthroughworkingontheprojectsAction Learning6SharingResearchresultsfromTechnicalPublicationsTechnical Publications&Sharing7E-learningToenablemanagersaccesstoe-learningmodules816Reading Circle To cultivate learning habits by encouraging reading and sha
16、ringp Reading Circle Formation:STEP 1:Interested books survey:HRtocollectstaffinterestedbooklistSTEP 2:Reading Groups Formation:HRpublicizetheselectedbooklistandinvitepeopletoselecttheirinterestedbooksPeoplewhochoosethesamebookwillformareadinggroupEachgroupwillsendHRtheirreadingactivitiesplanswithin
17、1weekafterreceivingtheHRprovidedbook STEP 3:Sharing SessionsHRtofollowuptoarrangethesharingsessionspTop 10 best books:BestBooksvotedbyemployeesafterthesharingandrecommendedtocolleagues17After-Training SharingpCourses are mandatory for sharing:-Allexternaltrainingcourses-AfewselectedcoursespAfter-tra
18、ining Sharing SessionsAlltheparticipantsmustsharetheirlearningeitherbygrouporindividualthroughformalpresentationsHRtoscheduleSharingSessionbyinvitingalltheinterestedcolleagueswithin1monthafterthetrainingpSharingApproaches:EitherindividuallyoringrouppSharing Folders Set up-Alltheshareddocumentstobear
19、chivedunderasharedfolderTo enhance learning effectiveness through after-training sharing18InternalTrainingProgrammeCertificationnatleast10participantsinanyevent,andminimum2hoursofactiveparticipationindeliveringtrainingorfacilitation(excludetraveltime,timespentonorganization)nAllthestaffdesignedprogr
20、amshavetobeendorsedbyrespectivemanagementandlocalHR(2weekspriortostartdateofcourse).To cascade functional expertise/Management knowledge in a more flexible approach19Subject Learning&Sharing by High PotentialsSubjectsareidentifiedbyChinaorSiteManagementTeam;SelectedHighPotentialwillbeassignedwith1su
21、bjectTheHPwillinitiatethelearning&sharingprocess:lToformagrouptostudy,research,anddialoguetogainin-depthknowledgeofthesubjectlDevelopaformalpresentation/packageonthesubjectlTosharethelearningresultsofthesubjectTo encourage high potentials to learn some specific subjects which are good for their deve
22、lopment,and the HPs are invited to share with others their learning20Management CoachingCoach NameDeptCoacheeCoaching subjectsCoaching Session FrequencyCoaching Status To encourage knowledge&experiences transfer and at the same time,assess the potentiality of the selected talentsCoachingworkshopfort
23、hecoachCoachexpectedcoachingsubjectstobecollectedbyHRCoachwillbaseonhis/herinterestsandspecialtytoselectcoachesCoachingisorganizedonayearlybasis21Action Learning is the most Effective Learning YouHear,YouforgetYouSee,YouRememberYouDo,Youunderstand-Confucius不闻不若闻之，闻之不若见之，见之不若知之，知之不若行之。学至于行之而止矣。-荀子儒效2
24、2ProjectslReal business issues within the companylProject execution period:6 monthslThe project team are responsible for the resultslIts a mixed team from different business lines,functions,locations,etc.lAward for the winning teamlLearning is more important,its not competition.23ProcessChinaleaders
25、hipteamtoagreeontheactionlearningapproachIdentifyrealbusinessprojectswithprojectsponsorfromrespectivebusinesslinesNominate3-4participants(HPs)fromeachbusinesstoformprojectteams(Max.4teamatatime)Nominate4managersatDirectorleveloraboveasrespectiveprojectcoachPlanandscheduleactionlearningprogram24Actio
26、n Learning ProgramKick-OffWorkshop2-3dayslWorkasateamtoworkontheprojectlImplementpersonaldevelopmentplanlPrepareprojectfindingstopresenttosponsorsandjuryFinalWorkshop2dayslPresentprojectfindingtosponsor/jurylSharelearningwithpeerslAwardwinnerProjectExecution6MonthslGaininsightsintocompanybusinessstr
27、ategylAttendchangemanagement&projectmanagementworkshoptopreparefortheprojectexecutionlDiscusswithsponsortoprepareprojectframework,executionplansandtogetsponsorsbuy-in1 13 32 225Leaders modeling Min.1 session a yearActive ParticipationRecognitionImmediate recognitionSharing Photos during annual party
28、Best team awardSponsored trip to other sites for sharing1 element in PAGood Promotion&PlanningTask force monthly meetingPromotion via e-mail,intranet and mass comPublishing quarterly plan and sharing calendarQuality Execution&Follow upRehearsal before presentationEmployee Evaluation on every sharing sessionSlides posted on intranetHow to Sustain&Enhance Learning&Sharing Culture26