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1、酒店各部门及职位的常用英语词汇1.Executive Officet 行政办公室2.Human Resources Dept.人力资源部3.Front Office 前厅部4.Housekeeping Dept.管家部5.Food&Beverage Dept.餐饮部6.Recreational Dept.康乐部7.Financial Dept.财务部8.Sales Dept.市场营销部9.Security Dept.保安部10.Engineering Dept.工程部11.Waiting list 等候名单12.Average room rate 平均房价13.DND=Do Not Distu
2、rb 请勿打搅14.VIP=Very Important Person 贵宾15.Package包价效劳16.No-show订房不到17.Message 留言18.Cancellation 取消19.Walk-in无预订散客20.Morning call 叫醒效劳21.Complain 投诉22.Over booking 超额预订23.OOO=Out of Order 维修房24.Lost and found 失物招领25.Room status 房间状态26.Check in 登记入住27.Check o u t结帐离店28.Reservation 预订29.Reception 接待30.O
3、perator总机话务员31.Business centre 商务中心32.DDD=Domestic Direct Dial 国内直拨33.IDD=lnternational Direct Dial 国际直拨34.LDD=Local Direct Dial 市话35.Suite 套房36.Standard room 标准间37.Double room 大床间38.Mini-bar 小酒吧39.Laundry service 洗衣效劳40.Room service 送餐效劳41.Menu 菜单42.PA=Public Area 公共区域43.DJ=Disk Jockey 音控员44.Tips=T
4、o Insure Prompt Service 小费45.AM=Assistant Manager 大堂副理总经理 general manager外方总经理 Expatriate General Manager副总经理 deputy general manager财务总监 Finance Controller销售总监 Director of Sales市场总监 Director of Marketing客务总监 Director of Rooms Divsion行政总厨 Executive Chef部门经理 department manager;division manager;section
5、 manager经理助理 assistant manager主管 supervisor领班 captain酒店职位英语词汇English Teacher 英语老师Assistant F&B Manager 餐饮部副经理Outlet Manager 餐厅经理Restaurant Supervisor 餐厅主管Hostess餐厅领位Waiter/Waitress餐饮部效劳员Restaurant Cashier 餐厅收银Bar Tender 吧员English TeacherChinese Master Chef 中厨厨师长Public Area Supervisor 公共区域主管Public Ar
6、ea Attendants公共区域效劳员Water Sports Attendants水上运动效劳员Beach Attendants沙滩效劳员Pool Attendants泳池效劳员Recreation Supervisor 康乐部主管Recreation Supervisor 康乐部主管AP Officer应付会计General Cashier 总出纳Night Auditor 夜审Imcome auditor 收入审核Account Clerk财务部文员Executive Housekeeper 彳亍政管家RunnerChief Stewarding管事部经理Assistant Outle
7、t Manager 餐厅副经理Banquet Attendant 宴会厅员工Banquet Supervisor 宴会厅主管Assistant Banquet Manager 宴会厅副经理Banquet Manager宴会部经理Resort Driver 司机Night Resort Host 夜班接待Resort Host 接待Senior Host Resort 高级接待Villa Pool Attendants别墅泳池效劳员Telephone Operators 总机接线员Reservation Officers 预订员Stewards管事部员工Steward Supervisor 管事
8、部主管Florist 花工Bellmen行李员Bell Captain礼宾部领班Washer洗衣工Seamstress 裁缝Linen/llniform Attendants 布草/制服房员工Room Attendant客房效劳员Gym Instructor 健身教练Housekeeping Supervisor客房部主管Assistant Chief Engineer 副总工程师Duty Engineer值班工程师Electrical Supervisor 电工主管Machanic Supervisor 机修主管Credit Manager 信贷经理Cost Controller本钱控制经理
9、Revenue Manager 收益经理Payroll Master 工资主管拉面师傅(Lamian Chef)中厨烧烤师傅(BBQ Chinese Chef)点心师傅(Dim Sum Chef)厨师(Commis)厨房主管/厨房领班(Chefde Partie/Demi chef)副厨师长(Sous Chef)医生/护士(Doctor and Nurse秘 书(Department Secretary)空调工(Air-conditioner)电 工(Electrician)机管工(Mechanician&plumber)业主秘书(Secretary to Owner)救 生 员(Lifegu
10、ard人力资源部秘书(Secretaryto HRD)洗衣房经理 Laundry Manager)应 付(Accounts Payable Clerk)应 收 文 员(Accounts Receivable Clerk餐 饮 收 银(F&B Cashier)工 资 员(Payroll)销售经理(Sales Manager)前厅大堂副理(Asst.Manager)前厅夜班经理(Duty Manager预订经理(Reservation Manager)前台接待(假设干名)(Guest Services Agent司 机(Driver)保安部经理(Chief Security)保安部主管(Secur
11、itySupervisor)保 安 员(SecurityGuards)客房部行政副管家/助理管家(Asst.Exe Hous洗衣房副经理(Asst.Laundry Manager楼层 主 管(FloorSupervisor)公共区域主管(PASupervisor)公共区域保洁员（假设干名）（PA Attendant客房效劳员(假设干名)(Room Attendant)值班工程师(Duty Engineer)电工主管(Electricial Supervisor)机械主管(Mechanical Supervisor)园林主管/园 林 工(Gardener Supervisor/餐厅经理/副经理(Rest.Manager/Asst.宴会经理/副 经 理(Banquet Manager/Asst.酒吧主管(Bar Supervisor)管事部员工Stewards Helper)餐厅效劳员 Restaurant Attendan)水疗中心礼宾 主 管(Spa Concierge Superv水疗中心主管(Spa Supervisor)水疗中心效劳员(Spa Attendant)理 疗 师(Spa Therapists)财务副总监(Asst.Financial Controller)员工宿舍清洁员(Dormitory Attendant)