《EffectiveMeetingManagement英文版44666.pptx》由会员分享，可在线阅读，更多相关《EffectiveMeetingManagement英文版44666.pptx（37页珍藏版）》请在taowenge.com淘文阁网|工程机械CAD图纸|机械工程制图|CAD装配图下载|SolidWorks_CaTia_CAD_UG_PROE_设计图分享下载上搜索。
1、Consulting Skills WorkshopEffective Meeting ManagementConsulting Skills WorkshopGoals of this moduleTo discuss meeting management concepts and roles played by work team members to ensure effective meeting outcomes Teach you the tools and techniques of effective meeting managementTo understand one of
2、 our critical differentiators in delivering to clients 2004 Capgemini-All rights reservedConsulting Skills WorkshopRegardless of your role,you are judged on how you handle a meetingTimeManagement?Managerial/LeadershipSkills?ExecutivePresence?ProblemSolvingCapabilities?Consulting Skills WorkshopWe pa
3、rticipate in all types of meetingsKick-offProject coordinationProgramme updateClose-outBriefingCoachingMobilisation eventsBrainstorming sessionsSteering group meetingPerformance reviewDecision makingValidationGathering informationSales meetingConsulting Skills WorkshopDepending on the objectives,mee
4、ting require the right amount of presentation and facilitation skillsSource:How to Lead Work Teams:Facilitation Skills,Fran Rees.Lecture/PresentationFacilitatingPresenting80%20%80%20%50%50%Decision makingProblem-solvingBrainstormingOne-way information sharingTwo-ways information sharingMobilisationC
5、onsulting Skills WorkshopA minimum of three roles is required to run a successful meetingAdditional roles can be assignedTime KeeperExpertsDecision MakerObserver“Bad Guy”RESOURCESFACILITATORLEADERConsulting Skills WorkshopMeeting roles:Leader“Owns”the meeting sets the objectivesDetermines the partic
6、ipantsProvides support,information,and resourcesSets the toneEncourages creativityMakes decisionsDemand serious preparation,attention,and effortSet high,but reasonable and achievable expectationsSpeak in terms of“we”instead of“I”Make the team realize that the task is importantConsulting Skills Works
7、hopMeeting roles:FacilitatorGuides the processMake it“safe”for everyone to participateRecords group ideas and decisionsMonitors time contractBrings team back on-track when neededHelps headline and clarify ideasAids team performanceProvides feedbackConsulting Skills WorkshopMeeting roles:Resource/Tea
8、m memberGenerates ideas and recommendationsAdheres to the agendaPractices good meeting behavioursCompletes assigned tasksParticipates activelyConsulting Skills WorkshopSteps to an effective meetingPlanDoReviewConsulting Skills WorkshopThe majority of project time should be spent in the“plan”and“revi
9、ew”activitiesMeetingPreparationPLANConductMeetingDOMeetingFollow-UpREVIEWObjectives and agenda determinedContent AND process plannedDetermine appropriate playersRoles and responsibilities definedKey contributors pre-positionedLogistics arrangedAny potential barriers/personality/agenda clashes identi
10、fied Carry out the agendaEnsure all participants contribute and record group thinkingPractice good meeting behaviourBring to closure with next steps,accountabilities and timetablesBenefits and concernsBring diariesDebrief immediately and evaluate effectivenessCompare your meeting results with your a
11、genda and objective(s)Publish and circulate next stepsFollow-up on next stepsIncorporate benefits and concerns in next meeting plan40%20%40%2004 Capgemini-All rights reservedConsulting Skills WorkshopEffective meetings require rigorous process managementFollow the agendaRecord group thinkingPractice
12、 good meeting behavioursEncourage participationIdentify next stepsCapture benefits and concernsConsulting Skills WorkshopThe agenda is your most powerful toolHelps you prepareCommunicates expectations and objectivesProvides a mechanism for order and controlLimits the tasksLimits the participantsMeas
13、ures success/failure of meetingGuidelines for an effective agendaIdentify the time,date,place and participantsDescribe your objectivesTell the participants how to prepareSet time limitsSchedule items in optimal orderDistribute in advanceConsulting Skills WorkshopLet me build on thatHelp me understan
14、dCould you say moreI wish I knew How to What I heard you sayMeeting DosParticipate openlyFocus on the problem,not the personListen actively to what others have to sayRephrase and summarize contributionsTake a how to do it rather than why do it attitudeBe positive no idea is a bad ideaHeadline issues
15、 no war storiesBuild on others ideasUse H2(how to)and IWIK(I wish I knew)Stick to the agenda and to time contractLook for win-win situationsOne meeting at a timeMake it enjoyable for everyonePosting ground rules on the wall reinforces the groupConsulting Skills WorkshopMeeting DontsCome with a hidden agendaHave side conversations or meetingsRambleLob grenades or launch missilesLook for the fatal flawViolate time contractsFall asleepDrag participants into lose-lose situationsUse meeting ground rules to overcome behavioursConsulting Skills Workshop演讲完毕，谢谢观看！