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1、But Im not good at it.Presentation skills can be acquired.Examples:Bill GatesKai-Fu Lee第1页/共71页What Youll Learn Today:Communication skillsPreparing the TalkDelivering the TalkHandling Q&A21 secrets to becoming a good speaker.第2页/共71页What is Communication Skills?Verbal(words spoken)Vocal(tone,range,a
2、ppeal,credibility of voice)Visual(physical appearance,clothing,gestures,eye contact)7%38%55%CommunicationSkills第3页/共71页“Without effective delivery,a speech of the highest mental capacity can be held in no esteem.With effective delivery,even one with moderate abilities maysurpass those of the highest
3、 talent.”-Cicero“The man who can think and does not knowhow to express what he thinksis at the level of him who cannot think.”-PericlesThe Importance of Communication Skills第4页/共71页Communication Skills=Fake?Most important factor is PASSION!If youre passionate,your vocal&visual skills will come natur
4、ally.Passion could come from subject,experience,or environment.“There is just one sure cure for bad speeches Get truly excited on the subject,and 99 percent of the faults of your speaking will disappear.”-Robert Montgomery But there are skills to be learned.Like reading,writing,typing.Must learn thi
5、s,if you want your work to be understood!第5页/共71页Verbal SkillsBe simple and clear!Dont ramble.Stop to think if you need to.Example one:Dan Quayle celebrates democracy:Example two:Dan Quayle trying to say“A mind is a terrible thing to waste”第6页/共71页Verbal SkillsSpeaking is not like writing!Use simple
6、 words.Dont use complex sentences.Can you understand this:Dont use ambiguous words in speech.第7页/共71页Vocal SkillsProject&resonate your voice.No“UM”s and“ER”s.(Pause instead).Silence is a tool(To draw attention).第8页/共71页Vocal SkillsPlay your voice with pitch and tempo.To amplify a point,slow down,spe
7、ak loudly,exaggerate inotation,pause in the right places.“You are right.I am wrong”Stalin to Trotsky“Ask not what your country can do for you;ask what you can do for your country”-John F.KennedyBAD EXAMPLE:“I welcome this kind of examination,because people have to know whether their president is a c
8、rook.Well,Im not a crook.”-Richard M.NixonDont use it everywhere!第9页/共71页Vocal Skills:Same message;many ways to deiverJohn Kennedy:“You need to contribute to your country”“Ask not what your country can do for you;ask what you can do for your country”.Quayle vs.Benson Debate:Quayle:I have as much exp
9、erience in the Congress as Jack Kennedy did when he sought the presidency.Answer 1:“Jack Kennedy is better than you.”Answer 2:Senator,I served with Jack Kennedy.I knew Jack Kennedy.Jack Kennedy was a friend of mine.Senator,youre no Jack Kennedy.“第10页/共71页Vocal Skills:EnthusiasmPassion&Enthusiasm!If
10、youre not passionate,why should we care?Example:Martin Luther KingI have a dream.That one dayThis nation will rise upLive up to the true meaning to its creed:We hold these truths to be self-evidentThat all men are created equal.第11页/共71页Visual SkillsVisual Skills THE most importantAppear trustworthy
11、&respectful.US Election 1960 was won on visual skills.Components of Visual SkillsEyesBodyHandsFace第12页/共71页Visual Skills EyesLook forward at audience(trust)Dont shift eyeballs;dont look in corner.Dont look too much at computer screen or your notes.Look at peoples faces(not eyes)3-6 seconds per perso
12、n.Shift randomly.Nod,smile,use facial expression.第13页/共71页Visual Skills BodyStand up when talking.Walk around=informal.Dont:Rock,shake,lean too much.第14页/共71页Visual Skills HandsGesture complements talk.Should come naturally,without thinking.Make sure they match!Need to exaggerate a littleEspecially
13、with large audience.Dont fidget or put in pocket.Videotape whole talk&watch.第15页/共71页Visual Skills FaceShow emotion!Most of the time:“I care a lot about this.”“I really believe in this.”“I love my work.”Sometimes(in response to questions).“This is the most outrageous thing Ive ever heard.”“I will ha
14、ve nothing to do with this.”第16页/共71页What Youll Learn Today:Communication skillsPreparing the TalkDelivering the TalkHandling Q&A21 secrets to becoming a good speaker.第17页/共71页Preparing the TalkAlways OVERPREPARE!Preparation includes:Researching the background.Organizing the talk.Writing the slides.
15、Rehearsing the talk.Last minute things.第18页/共71页Researching the BackgroundWhen youre invited,find out:How long is the talk?Whats the topic?(Say no if you dont care about the topic).Whos the audience.Once you say yes,you are COMMITTED to do a great job.第19页/共71页Organizing the TalkYoure the salesman.F
16、irst lesson for salesmen:“Tell them what youre going to say.Say it.Tell them what you said”Very similar to your paper!第20页/共71页The Central Message(it)People will not remember everything.Have ONE clear walk-away message.What do you want people to remember in 3 months?The answer to the question:“How w
17、as the talk?”Repeat it!第21页/共71页The OpeningSay something provoking!Give a(very short)outline/overview.第22页/共71页The SubstanceLogical.Convincing.Help them remember the message!Anticipate doubts&remove them.Smooth transitions Dont lose the audienceOK to re-order the sub-topics.Keep repeating the messag
18、e!第23页/共71页The EndingEnd with a BANG!Repeat the message.Say thank you.第24页/共71页Writing the Visuals(PowerPoint)Prepation(80%time)First prepare outline(recommend:Word).Then modify outline for:Logic onvincing,flow,transitions.Actual Slide Writing(20%time)Should come almost directly from the outline.第25
19、页/共71页Use of Visuals(PowerPoint)Visuals only support your talk.Spend more time on your talk!Simple and clear1 idea;3 sub-concepts;=6 lines.Readable Big&color-coordinated.Dont read from the slides!第26页/共71页What if Talk is ComplexDont lose people.Use grayed out outline.If idea is complex:Try really ha
20、rd to avoid complex slides,butIf you must use it,use layers(prevent read-ahead&lack of focus).Remember to change slides for printing.Example.第27页/共71页If you must use complex layersa good exampleContent ServerProxy ServerClients3.return content1.open connection&send requestContent re-authoringClient/
21、UserprofilesAdaptationschemesNetworkmonitoringCaching&pre-fetchingmanagement2.retrieve content 2.retrieve content 3.retrieve network data,user/client profiles4.perform adaptation5.return content1.open connection&send request第28页/共71页Use of Demos/MultimediaKeeps the talk interesting.Dont overdo it.Sh
22、ould be tied to content.Ordering:2,N,N-1,N-2,.3,1 第29页/共71页Rehearsing Your TalkRecord&listen to every talk at least twice!Record:Best:PowerPoint features.OK:Tape recorder.Must do sometime:VideoAsk experienced speaker to critique.Improve:Style,logic,timing per slide.第30页/共71页Get the Timing Right!Runn
23、ing out of time is a disaster.Write how much time should remain on each slide.第31页/共71页After youre more experienced.No longer necessary to record.Every new talk still must be rehearsed.Bring notes if you arent confident.第32页/共71页Just Before the Talk.Prepare something matching the occasion.Make sure
24、youre not too tired:Get enough sleep the previous night.Drink 3 cups of coffee!第33页/共71页What Youll Learn Today:Communication skillsPreparing the TalkDelivering the TalkHandling Q&A21 secrets to becoming a good speaker.第34页/共71页Delivering the TalkOvercoming language barrier.Overcoming nervousness.Art
25、 of Good Opening&ending.HumorAudience participation第35页/共71页Overcoming Language BarrierPerfect English not necessary.Know your limitations.Dont use fancy words,complex sentences.Dont take any chance of looking silly.OK to bring cheat notes!第36页/共71页Outline&ScriptAlways make an outline.PowerPoint not
26、es;Word Outline.Dont have to use it.It may be best to READ a speech.No excuse not to be fluent!(practice!)Dont stare at paper.(Memorize it if youre prefer).第37页/共71页Overcoming Nervousness“Do the thing you fearand the death of fear is certain.”-Ralph Waldo Emerson第38页/共71页Hiding NervousnessIt is poss
27、ible to hide nervousness!Dont let the shaking show!Make a fist;hold the lectern.Speak loudly.Take a deep breath.Look at a friendly face.Look above peoples heads.第39页/共71页Art of Good Opening&EndingOpeningSay something relevant to the occasion.Need to research background before the talk.Ending“If you
28、remember only one thing from this talk,then you should remember XXX”.第40页/共71页HumorGood humor:Respectful.Relevant(better yet:original).Short.Plan your jokes:Remember what worked.Use it again!第41页/共71页HumorHow to tell a joke?Set up(people should know a joke is coming up).Pause after climax(punch line
29、).Move on naturally if no reaction!第42页/共71页Audience ParticipationBest way for people to remember!Ask audience a questionAnticipate their answer(s)!Respond with something interesting AND relevant.第43页/共71页Be YourselfLearn the skills;dont copy the styles.You must be yourself to be credible.Many style
30、s could be effective:Bill Gates Brilliant technologistSteve Ballmer Powerful salesmanSteve Jobs Passionate evangelist第44页/共71页What Youll Learn Today:Communication skillsPreparing the TalkDelivering the TalkHandling Q&A21 secrets to becoming a good speaker.第45页/共71页Q&AQ&A is your chance to:Amplify yo
31、ur points.Increase your credibility.第46页/共71页Dealing with QuestionsEasy QuestionsAmplify your points!Hard QuestionsNo need to answer directly.But dont hide!Narrow QuestionsTake offline.第47页/共71页Q&A Giving A Good AnswerRespect the listenerRight body languageRepeat the questionComplete if people canno
32、t hear.Paraphrase to help amplify your point.If people are too shy,you start!Dont argue or dismiss a question.第48页/共71页21 Secrets#1 Anybody can learn to give a good talk.第49页/共71页21 Secrets#2 Dont give a talk unless youre passionate.第50页/共71页21 Secrets#3 Use simple and clear words.第51页/共71页21 Secret
33、s#4 Play your voice to focus on key points.第52页/共71页21 Secrets#5 Silence is a great tool.第53页/共71页21 Secrets#6 Overprepare every talk.第54页/共71页21 Secrets#7 Tell them what youre going to say.Say it.Tell them what you said.第55页/共71页21 Secrets#8 Have ONE clear central message for:the question“How was t
34、he talk”第56页/共71页21 Secrets#9 Open your talk with something thought-provoking第57页/共71页21 Secrets#10 Slides should be simple&clear.第58页/共71页21 Secrets#11 Dont read from your slides.第59页/共71页21 Secrets#12 Order your demos.第60页/共71页21 Secrets#13 Rehearse&listen to each talkat least twice!第61页/共71页21 Se
35、crets#14 Time your talk on every slide.第62页/共71页21 Secrets#15 It may be OK to read from a script.第63页/共71页21 Secrets#16 Stay awake!Drink 3 cups of coffee before your talk.第64页/共71页21 Secrets#17 It is possible to hide nervousness.第65页/共71页21 Secrets#18 Tailor your opening remarks to the occasion.第66页
36、/共71页21 Secrets#19“If you only remember one thing fromthis talk,you should remember XXX”第67页/共71页21 Secrets#20 Humor&Interactivity must berelevant and well-planned.第68页/共71页21 Secrets#21 Q&A can help you more than the audience.第69页/共71页ConclusionGiving a talk is easyIt just takes:A little passionA lot of practice!第70页/共71页感谢您的观看！第71页/共71页