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1、购物英语情景对话 Reception 接待 1.What can I do for you 你要些什么 2.Can I help you 我能帮你吗(需要些什么)you looking for something Choosing and buying 选择与购买 Choosing 选择 1.I want a pair of shoes/a jacket.我想买一双鞋一件夹克。2.Id like to see some towels.我想看看毛巾。3.Show me that one,please.请把那个给我看看。4.Let me have a look at this watch.把这只表
2、让我看看。5.Im just looking,thanks.我只是看看，谢谢。An attempt 试穿 1.I like this one.May I try it on 我喜欢这一种。我能试穿吗 you try it on please How is it 请试穿看看好吗如何 Inquiry 询问 1.Do you have any on sale 你们有什么特卖品吗 2.Do you have 4.Can you get me one 你们能补货吗 Size and color 尺寸和颜色 1.Whats your size fit isnt good.尺寸不太合适。3.Its too
3、big/small.太大/小了。4.How about this blue one 这个蓝色的怎样 5.It seems to fit well.好像蛮合身的。6.Can I have a size larger 可以给我一个大一点儿的吗 7.Could I have a try 我能试试吗 Price 价格 1.How much is it 多少钱 2.Ill give it to you for 5250.5250 元美金卖给你。3.Can you make it cheaper 你能便宜点吗 4 How much do I have to pay for it 我要付多少钱 5.How
4、much are these ties 这些领带要多少钱 6.Its expensive.Do you give discounts 7.Is tax already included in this price（这个价位含税吗）Check 付钱 1.How can I pay 我要如何付钱 2.Cash or credit card 3.Ill take this.我要这个。The others 其他 1.Take ones measurement.为某人量尺寸。2.I think were out of your size.我想你的尺寸(的衣服)已卖光了。Dialogue 对话 1.A：C
5、an I help you 您想要买什么 B：Id just like to have a look.我只想随便看看。A：Do you like some apples(Are you looking for some apples)你想买些苹果吗 B：Yes.是的。2.A：Do you like this dress 你喜欢这种衣服吗 B：I like the color very much.Its a lovely dress,but its too small(tight)for me.我很喜欢这种颜色，这件衣服很好看，但我穿太小(紧)了。A：What about this one It
6、s a lovely dress.Would you like to try it 这件怎么样这件很好看。你想穿上试试吗 B：All right.好的。3.A：Can I try this on 我能试试吗 B：Yes.The fitting room is over there.当然可以。试衣间在那边。A：Give me a smaller size,please.请给我拿小一点的。B：With pleasure.Id be glad to show you some.很荣幸为您服务。4.A：I want to buy a camera.我想买架照相机。B：Im sorry.Its out
7、of stock.对不起，脱销了。A：Are you likely to be getting any more in 你们还进货吗 B：Look in again next Sunday.下星期日再来看看吧。5.A：How much is it 这个多少钱 B：Sixty dollars.60 美元。A：How much does it come to 总共多少钱 B：It comes to two hundred and forty dollars.总共 240 美元。6.A：Have you any shoes like these 你们有这种鞋子吗 B：What size 什么尺码 A
8、：Size five.五号的。B：What color 什么颜色 A：Black.黑色的。B：Im sorry.We havent any.很抱歉，我们没有。7.A：How many do you need 你想买多少 B：Two Kilograms.两公斤。购物英语：购物 顾客：We need to buy some beer too.Where is the beer 我们想要购买一些啤酒，哪里有啤酒 顾客：Excuse me.Do you sell vegetables here 请问你们卖蔬菜吗 店员：Yes,we do.Theyre right in front of you.有的，
9、就在你前面。顾客：We need to buy some soy sauce.Which aisle is the soy sauce in 我们想买一些酱油，酱油在哪一个走道 店员：That would be in aisle 7（或者直接说 That would be there.然后用手指出位置）,with the condiments.It is right next to the ketchup.在第七走道，和调味品一起，就在蕃茄酱的旁边。店员：Good evening,can I help you 晚上好，您需要点儿什么 顾客：Yes,Id like to buy some ski
10、n care lotion.嗯，我想给我妈买点儿护肤品。How much is it 多少钱 店员：Final price660 yuan.一共66 元。There is a promotion going on for 10%off.这个商品现在打 9 折。单词：aisle 英音：ail美音：al.过道 2.通道，走廊 condiment 英音：kndimnt美音：kndmnt n.(辛辣)调味品;佐料 ketchup 英音：ketp美音：ktp n.调味番茄酱(=catchup)lotion 英音：lun美音：lon 名词 n.UC 1.(化妆等用的)化妆水,涂剂 promotion 英音
11、：prmun美音：prmon 1(商品等的)促销,推销.2.提升,晋级 购物英语：收银 收银员：Do you want plastic bags Its about 1 yuan.您需要塑胶袋么大约需要 1 元钱。顾客：Yes we do.是的，我们需要。收银员：It should be about ninety yuan all together.这些共需要 90 元 cash or card 现金还是刷卡 Please swipe the card.请刷卡。Just enter the password.请输入密码。sign here please.请在这里签字。单词：swipe 英音：s
12、waip美音：swap 及物动词 vt.1.挥击;猛击 2.碰擦,擦过 名词 n.强打;用力挥击 plastic 英音：plstik美音：plstk 形容词 a.塑胶的;塑胶制的 购物英语：退货 店员：May I help you 我能为你效劳吗 顾客：Yes,I would like to return these slacks.是的，我想退回这些长裤。店员：Alright.Do you have your receipt 好的，你有收据吗 顾客：Yes.Here it is.I bought them last week.有的，在这儿。上星期才买的。店员：And why are you r
13、eturning them 为什么要退呢 顾客：I bought them to go with a blouse of mine.But they dont really match.我本想买来配一件衬衫的，但是它们配起来不好看。店员：Im sorry,but we usually dont do it.It is our policy.对不起，我们通常不接受的，这是规定。顾客：Can you make an exception this time 这次可以例外吗 店员：Well.Let me talk to the manager for a moment.那么，让我和经理说说看。Plea
14、se show me your receipt again.再让我看一看你的收据好吗 We appreciate your business,Maam.谢谢惠顾，太太。单词：slacks 英音：slks美音：slks 名词 n.宽松的长裤;便裤K receipt 英音：risi:t美音：rsit 名词 n.1.收到,接到 2.收据,收条 3.收到的物(或款项);收入 blouse 英音：blauz美音：blauz 名词 n.C (妇女、儿童等的)短上衣,短衫，衬衫 policy 英音：plisi美音：pls 名词 n.CU政策,方针 2.策略,手段 3.保险单;保险 exception 英音：
15、iksepn美音：kspn 名词.例外;例外的人(或事物)2.除外;除去 appreciate 英音：pri:ieit美音：pri,et 及物动词 vt.1.欣赏,赏识 2.感谢,感激 购物英语：其他 顾客：Excuse me.where can I find the information desk 打扰一下，那可以找到咨询台 店员：Just around the corner.就在那个拐角处。（最好直接指出方向！）顾客：Where is the mens/ladyroom(Toilet/restroom 都是洗手间的意思)店员：Go down here,then turn right/le
16、ft at the first turning.Then you will see the mens room/ladys room.一直往前走，在拐角处右左转，你会看到男洗手间女洗手间。（或者直接指明方向）单词：information 英音：,infmein美音：,nfmen 名词 n.1.报告;消息;报导;情报资料;信 restroom 更衣室，休息室，洗手间 买衣服的对话:爱德华 Excuse me,I wonder if I can return this item 您好，请问我能把这个退了吗 销售员 Is there something wrong with it 有什么问题吗 爱德
17、华 No,that ones not my style and I want to find one that looks better on me.没有，只是觉得这件不适合我，想换件更适合自己的。销售员 Okay,just come here and look at this turtleneck sweater.Its a new style that I think will suit your taste.好吧，过来看看这件圆领毛衣。这是最新款，一定适合你。爱德华 Well,it doesnt look too bad.Can I try it on 嗯，看起来不错。我能试穿一下吗 销
18、售员 No problem.The fitting room is just at the back on your right.没问题。试衣间就在后面靠右的位置。单词：wonder 英音：wnd美音：wnd 不及物动词 vi.1.想知道 及物动词 vt.1.想知道 item 英音：aitm美音：atm 名词 n.东西，项目，条款、项目，物料项目，turtleneck 英音：t:tlnek美音：tt!,nk 名词 n.高翻领,圆翻领 sweater 英音：swet美音：swt 名词 n.1.毛线衣;(厚)运动衫 taste 英音：teist美音：test名词.趣味,情趣;审美 2.味道,感受,
19、体验 3.爱好,兴趣 fitting 英音：fiti美音：ft 名词 n.1 试穿,试衣 售后服务：店员 Can I help you 您好。汤姆 Yes.I want to buy a skirt for my wife.你好，我想给我太太买条裙子。店员 How about this one 这条怎么样 汤姆 It looks nice.Ill take it.Could I have it gift-wrapped 看起来不错。就这条吧。能包起来吗 店员 Sure.Just a moment,please.当然，稍等。汤姆 Thank you.By the way,what if my w
20、ife doesnt like it 谢谢。对了，要是我太太不喜欢怎么办 店员 Well,you can bring it back for a refund within a month.嗯，一个月内您可以拿回来退。单词：gift-wrapped 英音：gift,rpt美音：gft,rpt 形容词 a.1.用花纸(或缎带)包装的 refund 英音：rifnd美音：rfnd 名词 n.1.退还;偿还 2.退款;偿还金额 within 英音：wiin美音：wn 介词 prep.1.在.范围内;不超过 2.在.里面,在.内部 打折：陈红 Good morning.Im thinking abou
21、t buying some new furniture.Could you help me 你好，我想买些新家具，你有什么推荐的吗 售货员 Certainly.We have several three-piece suites on sale.You can have a look.我们这儿有几套三件套的家具在打折。你可以看看。陈红 I think I like the black leather suite.Its on sale,isnt it 我喜欢那套黑色的皮家具，现在打折吗 售货员 Yes.The price has been reduced by 50%.Its a real b
22、argain.是的，现在半价，很划算的。陈红 Ill take the black one.那我就要这套黑色的了。单词：furniture 英音：f:nit美音：fnt 名词 n.1.家具 2.(工厂等的)设备 leather 英音：le美音：l 名词 n.1.皮革 2.皮革制品 形容词 a.1.皮的;皮革制的 bargain 英音：b:gin美音：brgn 名词 n.C1.买卖,交易 2 特价商品,便宜货 日用品：售货员 Good evening.What can I do for you 晚上好，您买点儿什么 艾丽丝 Yeah,I cant find the toothbrushes.你好
23、，牙刷在哪儿 售货员 They are on your left.What kind of toothbrush would you like 在您左边的货架上。您想要什么样的牙刷 艾丽丝 Can you suggest any 您能不能给点儿建议 售货员 Sure.What about this brand It is supposed to be very good.They come in hard,soft and medium.好的，这种牌子怎么样挺不错的，分硬毛、软毛和中毛三种。艾丽丝 Are there any discounts 有折扣吗 售货员 If you buy six,
24、you get one free.如果你买六个，免费给一个你。单词：toothbrush 英音：tu:br美音：tu,br 名词 n.1.牙刷 suggest 英音：sdest美音：sdst 及物动词 vt.1.建议,提议 suppose 英音：spuz美音：spoz 及物动词 vt.1.猜想,以为 2.期望;认为必须 medium 英音：mi:dim美音：midm 名词 n.中间;中庸;适中 形容词 a.中间的,适中的 discount 英音：diskaunt美音：dskaunt 名词 n.1.折扣;打折扣 特价：售货员 Good evening,can I help you 晚上好，您需要
25、点儿什么 苏珊 Yes,Id like to buy some skin care lotion for my mom.嗯，我想给我妈买点儿护肤品。售货员 We just launched a new collection designed specifically for fine lines and wrinkles,would you like to take a look 我们新推出了一款专门针对熟龄肌肤的产品。您要看看吗 苏珊 How much is it 多少钱 售货员 Final price660 yuan.一共660 元。苏珊 Its kind of expensive.Isn
26、t there a sale or something 有点儿贵，能打折吗 售货员 Actually,yes,there is a promotion going on for 10%off.能，现在搞促销，打 9 折。单词：skin care 皮肤护理，护肤 line 皱纹 lotion 英音：lun美音：lon 名词 n.1.(化妆等用的)化妆水,涂剂 launch 英音：l:nt美音：lnt 及物动词 vt 出版;将.投放市场;不及物动词 vi.投入;猛力展开 collection 英音：klekn美音：klkn 名词 n 收集,采集;收取聚集;积聚;大量，大堆 designed 英音：
27、dizaind美音：dzand 形容词 a.1.设计好的;故意的 specifically 英音：spisifikli美音：spsfk!副词 ad.1.，特别地;明确地;2.按特性;按类别 wrinkle 英音：rikl美音：rk!名词 n.C1.皱;皱纹 2.困难;难题 actually 英音：ktjuli美音：ktul 副词 ad.1.实际上,真的 2.竟然 礼物：张华 Hello,Id like to buy a scarf.你好，我想买条丝巾。售货员 As a gift 您买来送人吧 张华 Yes,can you help me choose one 嗯，你能帮我挑一下吗 售货员 Wh
28、om is this scarf for 您是买给谁的 张华 My girlfriend.我女朋友。售货员 What about this red one It sells well,many girls like it.您看这条红色的丝巾怎么样这条卖得最好，很多女孩子都喜欢。张华 Its beautiful.Ill take it.Please help me wrap it up 单词：scarf 英音：sk:f美音：skrf 名词 n.围巾;披巾;头巾 领巾;领带 wrap 英音：rp美音：rp 及物动词 vt.1.包,裹 覆盖;遮蔽名词 n.1.包裹物,覆盖物 结账：收银员 Miss,
29、your total is 594 yuan.小姐，一共 594 元。苏珊 Do you accept credit card 能用信用卡吗 收银员 Yes.能。苏珊 Here it is.给。收银员 Please enter your pin number.请输入密码。苏珊 OK.好的。收银员 OK.Here is your card and receipt.好的。拿好您的卡和收据。苏珊 Thank you.谢谢。收银员 Thank you,we look forward to seeing you again.谢谢惠顾，欢迎下次光临。单词：pin number：缩写词 personal i
30、dentification number 个人识别号(一种机器编码图书标号)forward 英音：f:wd美音：frwd 副词 ad.1.向前 2.向将来;今后 讨价还价：爱德华 Hello,Id like to check out that coat.您好，麻烦看看那件上衣。小贩 Here you go.给您。爱德华 Not bad.How much is it 不错。多少钱 小贩 800 hundred yuan.No bargaining.一口价，八百。爱德华 Come on.I know you often charge foreigners much more than Chines
31、e.A friend of mine bought this coat for 100 yuan.得了。我知道你们一见外国人就要高价。我一个朋友也买了这件衣服，才花了一百。小贩 He must have showed you another coat.他的肯定不是这件。爱德华 If so,I will go and find the one he was telling me about.那我还是去找他的那件吧。小贩 All right,I can give you a discount.Ill give it to you for 100.好吧，给你打个折，就一百卖给你吧。爱德华 Thats
32、 quite the discount.这折扣可真够狠的。单词：bargain 英音：b:gin美音：brgn及物动词 vt.讨价还价后卖掉 不及物动词 vi.讨价还价 charge 英音：t:d美音：trd 及物动词 vt.1.索价;对.索费;不及物动词 vi.索价;收费 another 英音：n美音：n 形容词 a.1.又一,再一 2.另外的 代词 pron.又一个,quite 英音：kwait美音：kwat 副词 ad.1.完全,彻底 2.相当,完全,十分 询问：服务台人员 May I help you 您需要点儿什么 莉莉 Yeah,Id like to buy a radio.Whe
33、re could I find them 嗯，我要买一个收音机，去哪儿买 服务台人员 You can find them in the household appliances section on the 3rd floor.在 3 楼的家电区。莉莉 Thank you.谢谢。服务台人员 Youre welcome.单词：household 英音：haushuld美音：haus,hold 形容词 a.1.家的,家庭的;家用的 appliance 英音：plains美音：plans 名词 n.1.器具,用具;装置,设备 2.适用 section 英音：sekn美音：skn 名词 n.1 地区,
34、区域,地段 2(事物的)部分 购买电保护器:爱德华 Excuse me，Can you tell me where I can buy a surge protector 你好，请问哪儿卖电涌防护的 导购 This way,please.Is the one you are using broken 这边，您现在用的坏了 爱德华 No，I have just come back from the US where the standard is 110 watts while China is 220 watts.不是，我刚从美国回来。那里的电插销都是110 瓦的，中国这边都是 220 瓦的。
35、导购 Oh，I see.You want to buy this as a converter,right 哦，我知道了，您想买这个当转换器 爱德华 Yes，otherwise I cant use any of the appliances I bought in the US.对，不然美国买的那些电器就都不能用了。导购 Okay,here we are.This one will suit you I think.好的，就是这儿。这个应该就是您想要的。爱德华 Good,it is exactly what I need.Thanks.对，就是这个。谢谢。单词：surge 英音：s:d美音：
36、sd 名词 n.1.大浪,波涛 2【电】浪涌 3.(感情的)高涨,澎湃 protector 英音：prtekt美音：prtkt 名词 n.1.保护者;防御者 2.保护装置,保护器 broken 英音：brukn美音：brokn 形容词 a.1.破碎的;损坏的 2 被破坏的;遭违背的 standard 英音：stndd美音：stndd 名词 n.1.标准,水平;规格;规范 watt 英音：wt美音：wt 名词 n.1.【电】瓦(特)converter 英音：knv:t美音：knvt 名词 n.【电】变流器,(电视、收音机的)变频器 otherwise 英音：waiz美音：,waz 副词 ad 1
37、.否则,不然 2.在其他方面,用别的方法 exactly 英音：igzktli美音：gzktl 副词 ad.1.确切地,精确地;完全地 2 恰好地,正好地 购物车：简 Can you please tell me where I can find a shopping cart 请问哪儿有手推车啊 店员 There should be many at the entrance.入口处就有不少。简 Ive checked,but there arent any.我看了，没有。店员 Please wait for a moment.Ill find a cart for you.您稍等一下。我去给
38、您找一辆。简 Thank you.谢谢。单词:cart 英音：k:t美音：krt 名词 n.1.(马、牛等拉的)二轮(或四轮)运货车 2.小车,手推车 entrance 英音：entrns美音：ntrns 名词 n.1.入口,门口 2.进入的权利;入学 退款：艾丽丝 Excuse me,I want a refund for this towel.不好意思，我要退这条毛巾。收银员 Whats the matter with it 有什么问题吗 艾丽丝 Theres a hole in it.I just bought it like two seconds ago.毛巾上有一个洞。我才刚买了一
39、会儿。收银员 OK,sorry about that.Could I see your receipt,please 好的，很抱歉。能看一下您的收据吗 艾丽丝 Yeah,here you go.好，给。收银员 Would you like to exchange this for another one 您想换一条吗 艾丽丝 No,I just want my money back.不想，我要退款。单词：refund 英音：rifnd美音：rfnd 及物动词 vt.&不及物动词 vi.退还,归还;偿还 towel 英音：taul美音：taul 名词 n.毛巾,手巾;纸巾 At the Past
40、ry Shop 在点心店 Dialogue A A：What can I do for you，madam B：Id like to buy two boxes of Chinese moon cakes.A：All right.We have the Guangdong style and the Suzhou style.Which do you want B：The Suzhou style.A：OK.Anything else B：Let me see.Ah，yes！I want some bananas.A：Sorry，bananas are out of season now.Bu
41、t we have some good oranges.They are just in from the country.B：Good.Ill take these ten oranges.How much would that come to A：Just a moment，please.Forty yuan for the moon cakes and seven yuan for the oranges.Thatll be fortyseven yuan in all.B：Here you are，sir.A：Thank you.Heres your change.B：Thank yo
42、u.Good-bye.Dialogue B（A：shop Assistant B：Mr Smith C：Mrs Smith）A：Can I help you C：Id like to buy some Chinese cakes.A：We have cream birthday cakes，ten yuan each.Do you like it C：Fine.Give me a cream birthday cake and two boxes of famous Chinese cakes，and help me to pick a variety of them，please.A：All
43、 right.For Chinese style cakes，we have the Cantonese style and the Suzhou style.The skin of the Cantonese style cakes is sweet，soft，puffy palatable and filled with heavy stuffing.The famous Cantonese cakes are moon cakes from Guangdong，Shapima.The skin of the Suzhou style cakes is puffy and filled w
44、ith fragrant nuts.There are not only sweet cakes but also meat moon cakes.C：Well，will you wrap them up separately A：Certainly.Any thing else C：Nothing more.How much altogether A：Nineteen yuan and forty-five fen.C：Here are two ten-yuan notes.Keep the change.A：For meOh，no.We dont accept tips.But thank
45、 you all the same.C：O.K.Good-bye.A：Good-bye.Please step in again.Words and Expressions Cantonese a.n.广东的，广东人，广东话 puffy n.松脆的 palatable a.可口的，味美的 stuffing n.填塞；填馅 fragrant a.芬芳的 Key Sentences（重点句子）What can I do for you，Madam！夫人，您要买什么 Id like to buy two boxes of Chinese moon cakes.我想买两盒中国月饼。We have th
46、e Guangdong style and the Suzhou style.我们有广式的和苏式的。Which do you want 您要哪种 Sorry，bananas are out of season now.对不起，现在是香蕉淡季。Ill take these ten oranges.我就买这 10 个桔子。Forty yuan for the moon cakes and seven yuan for the oranges.月饼 40 元桔子是 7 元。Thatll be forty seven yuan in all.一共是 47 元。Id like to buy some C
47、hinese cakes.我要买些中国糕点。We have cream birthday cakes，ten yuan each.Do youlike it 我们有奶油生日蛋糕，每只 10 元，您喜欢吗 Give me a cream birthday cake and two boxes of famous Chinese cakes.请给我一只奶油生日蛋糕，同时还买两盒中国名点。The skin of the Cantonese style cake is sweet，soft puffy palatable and filled with heavy stuffing.广式糕点的特点是外
48、面的皮甜，软而松，味美，馅儿多。The skin of Suzhou style cakes is puffy and filled with fragrant nuts.苏式糕点外面的皮子松、馅儿味芳香。Will you wrap them up separately.请你给我分开包装。Anything else 还要什么 Nothing more.够了。Please step in again.请下次再来。1.Bargaining 讨价还价 Mary:Hello,Id like to check out that coat.您好，麻烦看看那件上衣。Assistant:Here you ar
49、e.给您。Mary:Not bad.How much is it 不错。多少钱 Assistant:800 Yuan.No bargaining.一口价，八百。Mary:Come on.I know you often charge foreigners much more than Chinese.A friend of mine bought this coat for 100 Yuan.得了。我知道你们一见外国人就要高价。我一个朋友也买了这件衣服，才花了一百。Assistant:He must have showed you another coat.他的肯定不是这件。Mary:If s
50、o,I will go and find the one he was telling me about.那我还是去找他的那件吧。Assistant:All right,I can give you a discount.Ill give it to you for 100.好吧，给你打个折，就一百卖给你吧。Mary:Thats quite the discount.这折扣可真够狠的。New Words 单词：1)bargain 英音：b:gin美音：brgn及物动词 vt.讨价还价后卖掉 不及物动词 vi.讨价还价 2)charge 英音：t:d美音：trd 及物动词 vt.1.索价;对.索