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1、BUSINESS ETIQUETTE BASICS MARCH 16,2021 STUDENT LEVEL:B1(Intermediate)Lesson Overview In this Business English lesson plan for adults,students watch a video and do a listening exercise about the basics of business etiquette.It includes discussion questions and conversation activities about business
2、and professional etiquette.Students learn some important vocabulary terms and phrases from the video.The post-viewing section includes activities on vocabulary context usage,parts of speech and prefixes,and rewriting sentences.The grammar activity features defining clauses with the conjunction altho
3、ugh.There are additional speaking tasks included,as well as a quiz and review section with a bonus activity.Lesson Instructions Complete activities Preview(I)-Preview(II)with students.Then watch the video together with your students.Instruct students not to write during the video-only watch(so that
4、students dont miss important information while the video is playing).Then,complete the viewing comprehension activity.Find the full,original Fluentize version of this lesson with the remaining post-viewing activities for the lesson plan on Fluentize.On Fluentize,youll also get the interactive lesson
5、 plan which is ideal for teachers and students who do lessons online.The interactive lesson is in digital format,allowing students to type,write,and mark answers in the actual lesson materials.PREVIEW ACTIVITY(I)Work with a partner,group,or teacher.Do the activities below together.PART I:What does“b
6、usiness etiquette”mean?Choose the correct answer below.a.Goals and strategies that can help a business grow and succeed b.Supplies and materials that are necessary to have in the workplace c.Manners and behaviors that are expected within the workplace Discuss proper business etiquette that comes to
7、mind for.meeting someone new|.speaking with others|.using your smartphone PART II:Write the indicated parts of speech and correct prefixes for the sentences below.EX.I didnt understand the task instructions clearly,so I made a few mistakes.My misunderstanding of the task instructions resulted in a f
8、ew mistakes.(noun)1 If your colleagues are rude to you,you may feel like they dont respect you.If your colleagues are rude to you,you may feel _.(participial adjective)2 Its hard to work with people who dont cooperate well.Its hard to work with people who are really _.(adjective)PART III:Test your k
9、nowledge of the adjectives below and match them with their definitions.1 _ annoyed a.valued or respected 2 _ bossy b.a little angry or irritated 3 _ appreciated c.always telling others what to do 4 _ vital d.strongly focused on and involved 5 _ engaged e.very important PART IV:Discuss the questions
10、below about the image.1 What are the people doing in the image?2 In what kinds of situations is it expected to do this?3 Why is it important to do this?PREVIEW ACTIVITY(II)PART I:Choose the correct definition for the vocabulary words as used in the sentences.1 My job interview went really well.I thi
11、nk its likely that Ill be hired.likely means.a.impossible b.not probable c.highly probable 2 Business etiquette and customs vary across different cultures.vary means.a.differ b.create c.manage 3 You should always try to show up on time for professional meetings.show up means.a.inform b.increase c.ar
12、rive 4 When my co-workers talk and socialize loudly in the office it irritates me.irritate means.a.make someone very surprised or shocked b.make someone a little angry or annoyed c.make someone feel important 5 Honesty and respect will help you build healthy relationships in business.honesty is.a.th
13、e quality of being lazy b.the quality of being truthful c.the quality of being talkative 6 My boss treats the male employees a bit better than the female employees.treat plain or talk negatively about someone b.act or behave in a particular way toward someone c.try to make someone believe an opinion
14、 PART II:Write the missing word in the second sentence of each sentence pair below so that it expresses the same meaning as the sentence above it.1 My client wrote me an email and it sounded very polite and friendly.My client wrote me an email with a polite and friendly _.2 Its important to look peo
15、ple in the eyes when speaking at meetings.Its important to make eye _ when speaking at meetings.3 During important work discussions,make sure you listen carefully to others.During important work discussions,give others your full _.Bonus Phrase!make a strong impression=make yourself look good or crea
16、te a positive mental image EXAMPLE At your job interview today,try to make a strong impression.Basics of Business Etiquette PREVIEW DISCUSSION What comes to mind when you think of a good“company culture”?If you work for a company,describe the culture of that company.GO TO VIDEO VIEWING ACTIVITY PART
17、 I:Write short answers according to the information in the video.0:01 1 What is the definition of“business etiquette”?_ -2 What are a few examples of basic business etiquette discussed in the video?_ 1:13 3 What should you do with your smartphone during conversations with others?Why?_ PART II:Choose
18、 true or false according to the information in the video.0:08 1 TRUE/FALSE The basics of business etiquette are very different in every country.0:23 2 TRUE/FALSE Its recommended that you show up late for meetings.1:23 3 TRUE/FALSE Your business etiquette can have a big impact on your career.PART III
19、:In the video,the narrator talks about using smartphones in business settings.He says.“In a business setting,its best to use your smartphone sparingly.”What does“sparingly”mean in the sentence above?plain or talk negatively about someone b.act or behave in a particular way toward someone c.try to ma
20、ke someone believe an opinion POST-VIEWING ACTIVITIES Download the full lesson plan with all of the Post-Viewing Activities+Quiz&Review for FREE on Fluentize!Our Post-Viewing sections feature activities on follow-up conversational material,vocabulary context usage,prefixes/parts of speech,grammar,a quiz&review,and a teachers guide.