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1、咖啡厅常用词汇Useful Words of Coffee Shop服务程序 Service procedure 1.问候 Greeting 2.入座 Seating the Guests3.递菜单 Showing the menu 4.点菜 Taking orders5.出品 Offering food&beverage 6.席间服务 Service during the meal7.结帐 Checking bills,check 8.送客 Saying thanks&good-byeII菜单 Menu1.餐牌本 menu2.cake 1)草莓 Strawberry 2)巧克力 chocol
2、ate 3)黑森林 Black forest4)芝土 cheese 5)车厘子 cherry 6)蛋挞/果挞 egg tart/fruit tart7)花生peanut 8)粟子chestnut 9)胡萝卜/甘笋carrot10)巧克力毛土 chocolate mousse3.雪糕 ice cream4.制作方式 method of cocking1)烟熏 smoke 2)炒 fry 3)蒸 steam 4)煮 boil5)炖 braise/stew/poach 6)烩 stew 7)bake 8)熘saute9)烤 roast 10)煎 panfry 11)炸 deepfry5.配料 ing
3、redients1)蒜 garlic 2)咸菜 pickle 3)香草 herb 4)洋葱onion5)柠檬lemon 6)姜 ginger 7)油 oil 8)榄油olive oil6.沙律汁 salad dressing1)恺撒汁 Caesar dressing 2)千岛汁 Thousand Island dressing3)法汁 French dressing 4)油醋汁 oil&vinegar dressing5)意大利汁 Italian dressing 6)它它 Tartar sauce7)蛋黄酱 mayonnaise7.调料 condiments1)茄酱 detchup 2)辣椒
4、仔 Tabasco 3)美极油 maggi 4)酱油 soy sauce5)芝士粉 cheese powder 6)醋 vinegar 7)辣椒酱 chili sauce8)芥辣 mustard/wasabi8.扒类 steak1)生熟 R,MR,MW,WD,VWD2)汁:黑椒 Black pepper 蘑菇 mushroom 班尼士Bearnaise sauce蒜茸香草牛油 Garlic&herb butter 薄荷汁 mint sauce3)配料 ingredients/side dishes:酸忌廉 Sour cream 葱 scallionspring onion烟肉碎 diced b
5、acon薯 Baked potato 薯条 French fries 薯泥 mashed potato饭 Rice 意粉spaghetti 时菜seasonal vegetable酒水牌 Drink list餐厅常用物品名Common Restaurant Articles1.胡椒/盐瓶pepper/salt shaker 2.黄油butter 3.牙签toothpick4.筷子 chopsticds 5.餐巾 napkin 6.纸巾 paper napkin7.烟盅 ashtray 8.咖啡奶 coffee cream 9.糖 sugar10.鲜奶 fresh milk 11.咖啡/茶 of
6、fee/tea 12.吸管 straw13.搅棒 stir stick 14.杯垫 coaster 15.咖啡炉coffee warmer16.菜盖 cover 17.菜单 menu 18.酒水单drink list19.点菜本 captain order 20.托盘 tray 21.果酱 jam22.酸果酱 marmalade 23.蜂蜜 honey 24.花生酱 peanut butter附:水果fruit:橙 orange 西瓜watermelon 梨 pear 蜜瓜honeydew melon葡 萄 grape 苹 果apple 西 柚grapefruit 菠 萝pineapple餐厅
7、用具名 Reataurant equipment1.不锈钢 stainless stell ware/flatware1)正餐刀 dinner knife 2)正餐叉 dinner fork 3)牛油刀butter knife4)水果/甜品刀 dessert knife 5)甜品勺/饭勺 dessert spoon 6)甜品叉dessert ford7)汤勺 soup spoon 8)服务勺 vice spoon 9)冻茶勺 soda spoon10)茶勺 teaspoon 11)扒刀 steak knife 12)柄铲 cake knife13)冰夹 ice tongs 14)服务夹 ser
8、vice tongs 15)服务叉service fork16)小咖啡勺 demi-spoon 17)长把勺 ladle2.瓷皿 chinaware1)饭碗 rice bowl 2)汤碗soup bowl 3)咖啡杯coffee cup/mug4)咖啡碟saucer 5)甜品碟desscrt plate 6)面包碟bread plate-B/B plate7)奶勺 creamer 8)糖盅 sugar bowl 9)咖啡壶 coffee pot10)茶盅 tea pot 11)特浓杯 espresso cup 12)花瓶 vase13)牙签筒 toothpick tuble 14)正餐碟 di
9、nner plate15)牛油碟 butter plate3.玻璃皿 glassware1)水杯 water glass 2)果汁杯 juice glass 3)高杯 high ball4)啤酒杯 beer glass 5)洛杯 rock 6)酒杯 wineglass一、西餐服务英语1、您好！How do you do！2、您好吗很好，谢谢！您呢How are youI m fine,Thank you！and you 3、欢迎光临！Welcome to our hotel！4、谢谢，不客气。Thank you,you are welcome.5、对不起，打扰了。Sorry to distur
10、b you.6、对不起，让您久等了，没关系。Sorry to have kept you waiting.7、祝你快乐。Have a good day.8、希望再见到您。Hope to see you again.二、餐厅服务英语用词 Breakfast 早餐 Lunch 午餐 dinner 晚餐buffet 自助餐 juice 果汁 soft 汽水coffee 咖啡 milk 鲜奶 tea 茶gin 毡酒 cold drinks 冷饮 up 七喜orange wines 橙酒 wine 葡萄酒 whiskey 威士忌酒(scotch)Vodka 伏特加酒 wine list 酒单 spiri
11、t 烈性酒brandy 白兰地 Beverage 饮料 Champagne 香槟酒 cocktail party 鸡尾酒会 liqueur 利口酒 stir 搅拌American breakfast 美式早餐 English breakfast 英式早餐 continental 欧陆式早餐 scrambled 炒蛋 Boiled eggs 煮蛋fried eggs 炸蛋 omelet eggs 煎蛋 salad 沙律soup 汤 main course 主菜 desserts 甜品water 水 knife 刀 ford 叉chopsticks 筷子 glass 水杯 spoon 汤更tray
12、 stand 托盘 tea cup 茶杯 oil 油salt 盐 sugar 糖 pepper 胡椒粉napkin 餐布 dish 碟子 food 食物chicken 鸡 pork 猪肉 beef 牛肉rice 饭 noodles 面条三、问候用语 do you do！are you您好！您好吗m fine,Thank you morning我很好，多谢，你呢早上好 afternoon evening.中午好晚上好 to our hotel.欢迎光临本酒店四、致谢用语及回答：you are welcome多谢不客气s my pleasure我应该五、道歉用语及回答：m sorry to dis
13、turb you对不起对不起，打扰您了 me to have kept you waiting打扰对不起，让您久等s all right t mention it没关系别客气六、恭贺用语：！a good day！祝贺！祝你快乐 Christmas！New Year！圣诞快乐新年快乐！birthday生日快乐七、告别用语：a nice trip拜拜一路平安 to see you again night希望再次见到你晚安八、应用语：,sir/madam sir/madam是，先生/女士好的，先生/女士 sir/madam 马上，先生/小姐九、听不清客人的话：beg your pardon 请你再说
14、一次 you please speak a little more slowly请你说慢些十、迎客 you got a reservation请问您有预订吗 the restaurant is you please wait for a moment.对不起，餐厅已经满座了，您能稍等一下吗 many of you please请问几位 is way,please.这边请 this table be all right这张台可以吗十一、请客人点菜1.Are you ready to order now您准备好点菜了吗2.What would you like to haveWould you l
15、ike请问你想吃点什么呢3.Here is the menu.这是菜牌（这是菜单）4.I am dish has been sold out.对不起，这道菜已卖完了5.May I suggest/recommend我可以推荐吗这个菜味道很好！6.What would you like to have for you breakfast你早餐想点什么7.How would you 0like your coffee,black or white您要的咖啡是浓的还是淡的8.How could you like your up or timed over 您要的煎蛋是单面还双面9.Would you
16、 like your beef stake rare medium or well-done您要的牛扒是三成熟、五成熟还是全熟。10.Take your time please！请慢用！11.Anything to drink还要饮料吗12.Your order will be ready soon.您点的菜马上就做好。十二、餐间服务：1.Would you mind serving now请问现在可以为您服务吗2.Excuse me打扰3.Here is Today s special Dry Fried prawn.今天特别菜式是干炒大虾4.Enjoy you meal(drink),si
17、r.请慢用您的点餐（饮料）。5.Take soup is rather hot.当心，这道汤比较烫。6.Wait a.请稍等7.I ll go and get it,right away.我马上去拿。8.Sorry,it takes some time for this dish.对不起，需要一些时间做这道菜。9.I m sure everything will be all.我肯定一切将会很好。10.I m sure everything will be all right.Next time you come.我肯定下次您光临的时候，一切都将会很好。十三、结帐：1.How would yo
18、u like to pay your bill.您是怎样结帐呢2.Would you like to pay in cash or by credit card您是付现金还是用信用卡3.Here is you bill.这是您的帐单。4.Could you sign here,please请签这儿。5.Here is your change(credit card).这是找您的零钱（信用卡）十四、送客：hope you have enjoyed your dinner.希望您用餐愉快。you for coming.多谢光临。to come again,Good-bye.欢迎下次光临。十五:其它
19、用语.1.Can we have a table by the window我们可以要一张靠近窗口的桌子吗2.Your table is ready ,please step this way.你们的桌子已准备好,先生,太太,请往这边走.3.When do you close tonight你们何时关门.want to reserve a table for four tonight我想订一张四人桌,今天晚上的.would you like your steak done 你要扒几成熟呢6.Would you like some dessert你要甜品吗7.Would you mind waiting a few minutes你稍微等几分钟可以吗8.Just a few minutes.只要几分钟.