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1、道歉信通常包括三三部分内容:1、表示歉意,道歉的原由;2、出现差错的原因,提出弥补措施;3、请求原谅。u语言要诚挚,解释的理由要真实。u常见内容:缺席考试、弄丢东西、放飞机常用词汇常用词汇apologize to sb.for sth.make an apologybehaviorexcuseoffend 冒犯冒犯 regretfault forgive ignorant 无知的无知的 overlook 忽略忽略 inconsiderateness 不顾及他人不顾及他人 inconvenienceshoulder the responsibility 承担责任承担责任 make up for
2、it 弥补弥补 misunderstanding thoughtless 欠考虑的欠考虑的remedy 补救补救 out of ones expectation整体框架整体框架Para 1.Para 1.写作背景写作背景+写作目的写作目的Para 2.Para 2.总起总起+罗列原因罗列原因+补救方法补救方法Para 3.Para 3.再次道歉再次道歉+希望原谅希望原谅Para 1.Para 1.So awfully sorry am I that I am writing to make a sincere apology to you for(doing).But please belie
3、ve that I have no intention to disappoint/annoy you.Para 2.Para 2.I would be more than appreciative if you could allow me to explain the reasons as follows.Moreover,to make up for my fault,I wonder if it is possible(for you/us to)Para 3.Para 3.Once again,I am indeed sorry for any inconvenience cause
4、d.Never will I make such kind of mistake any more.Therefore,hope you could understand my situation and forgive me.感谢信通常包括三三部分内容:1.表达感激之情,简单陈述写这封感谢信的原因2.详细说明要感谢的事由,措辞更加具体真诚。3.再次感谢,表达祝福(有时可发出邀请)u常见内容:帮助赢得比赛、招待某人等u强调句&虚拟语气1.写作目的写作目的(表示感表示感谢):express my gratitudeIm grateful/thankful to you for.I would l
5、ike to convey in this letter my heartfelt thanks to you for With deepest gratitude,I write to you in this letter for 2.具体具体论述要感述要感谢的事情:的事情:Without your help/assistance in(具体帮助),I could not It was nice/kind/thoughtful of you to It was your kind help that (强调句型句型)If it had not been for your help/guida
6、nce/assistance,I wouldnt have done (虚虚拟语气气)But for your ,I wouldnt do now.(虚拟语气)3.结尾再次感尾再次感谢并表示回并表示回报:I will appreciate it if you can accept my gratitude.I appreciate it more than I can say.My true appreciation is beyond the words description.Words fail to express my gratitude deep in my heart.In or
7、der to return your favor,I will do Nothing could ever return the favor you gave me.Please do not hesitate to let me know if there is anything I could do to pay you back.整体框架整体框架Para 1.Para 1.写作背景写作背景+写作目的写作目的Para 2.Para 2.总起总起+陈述原事件陈述原事件Para 3.Para 3.再次感谢再次感谢+希望报答希望报答Para 1.Para 1.How is everything
8、going with you?Deeply appreciative and delighted,I would like to convey my heartfelt gratitude to you for(doing)Para 2.Para 2.It was your kind help that Had it not been for your help/guidance/assistance,I wouldnt have done Para 3.Para 3.In short,nothing could ever return the favor you gave me.So ple
9、ase accept my most cordial thanks for your timely help,which I will always remember.投诉信通常包括三三部分内容:1.简单叙述写信目的目的:投诉2.详细说明投诉原因原因3.要求处理处理和答复答复u常见内容:丢了行李、购买的东西坏了等整体框架整体框架Para 1.Para 1.写作背景写作背景+写作目的写作目的Para 2.Para 2.总起总起+描述事件、罗列原因描述事件、罗列原因Para 3.Para 3.要求合理处理要求合理处理+回复回复Para 1.Para 1.I feel sorry to troubl
10、e you but I am afraid that I have to make a complaint to you.There is something wrong with my ,making things inconvenient to me these days.Para 2.Para 2.The main problems are as follows.First of all,In addition,Last but not least,Para 3.Para 3.Taking into account all these factors above,I request that you should give me a reasonable measure to solve the problem as soon as possible.Looking forward to your early reply.