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1、.实用文档.LISTENING SCRIPTS Module 1 1.1 What does your job involve?Janet Good morning,everyone.Id like to welcome you all to this session about public speaking.My names Janet Coyte,and Ill be your trainer for today and tomorrow.I can see your names and the companies you work for on your badges,but Id l
2、ike you to say something about your jobs and responsibilities.Katherine,would you like to start?Katherine Certainly.Hi,Im Katherine Alessi and I work for Marfil Solutions.Im a management consultant.Marfil Solutions gives companies advice on their markets,organization and processes.I interview client
3、s,identify problems and suggest solutions.Mark Morning.My names Mark Jenkins,Im a sales rep for Soap Heaven,I visit customers and leave product samples.I look for new customers,and I support my companys customer service department.Kostas Hello,Im Kostas Hadavas.Im the personal assistant to the manag
4、ing director of a company called Athens Daily Menu,which provides catering services.I arrange the MDs travel and accommodation for business trips,I organise his meetings,and I deal with correspondence.Suzanne Good morning.My names Suzanne Wilkes.Im the chief financial officer of a company,P&B Europe
5、,which designs gadgets and gifts.Im responsible for the companys accounts,I advise the managing director on financial matters,and I control the money that comes in and goes out.Carmen Hello,Im Carmen Selles,Im the quality manager in a company that produces car seats and interiors.I arrange and carry
6、 out tests of our products and I deal with customers complaints.Oh,the name of the company is CarSpek.1.2 What does your job involve?I Hello.May I introduce myself?My names Ian and I work in the Asia-Pacific division.H Nice to meet you,Ian.My names Henry and this is my colleague,Sarah.S Hello,Ian.Do
7、 you work in the Sydney office?I No,not at the moment.My boss is in Sydney.But Im based in Singapore.H Look!Theres Michelle over there.Shes based somewhere in Asia.I cant remember where exactly.Do you know her?I Yes,were on the same project this year.Shes in Singapore,too.H Ah,lucky you.Shes really
8、beautiful-and clever too.I Yes,I know.Its a real pleasure to work with her.S Well,I think Ill leave you boys to discuss.work.H Oh,Sarah,youre not jealous,are you?S No,Im notMichelle,how lovely it is to see you again.1.3 What does your job involve?I Whats your name?K Kostas Hadavas.实用文档.I How do you
9、spell your surname?K H-A-D-A-V-A-S.I What do you do?K Im the personal assistant to the managing director of Athens Daily Menu.I Whos the managing director?K His names Georgos Solomos.I What does your job involve?K I deal with clients,and I organise meetings and events.I Do you write reports too?K Ye
10、s,I often write reports and memos for our staff.I Do you work only in the Athens area?K No,we dont.We work in other parts of Greece too.I How do people react to you,man,doing this job?K Sometimes they are surprised,but it isnt usually a problem at all.I Do you like your job?K Yes,I like it a lot.I W
11、hy do you like it?K Because Im always busy,and because of the variety of things I do.Module 2 2.1 New projects V Hello S Hi,Vicky.V Hi,darling.How are things in Brazil?S Pretty good,And with you?V Fine.Where are you calling from?Ss on the north-east coast.V Is it nice there?S Yes,the scenery is amaz
12、ing.V And what are you doing in Fortaleza?S Im woking on the plans for the shopping centre.What are you doing right now?V Oh,its sunny today,so Im working in the garden.S And what are the children doing?V Theyre watching TV.No,thats not right.Tommys playing on his computer,and Emmas with her friends
13、,I think.S Good.And are you doing anything nice this weekend 2.2 Arranging a meeting D Dave Prakash.M Hi,Dave,its Martina.Listen,I need to discuss the designs for the new R300 series with you.When can we meet?D I cant make it today,Ive got meetings all day.How about Monday morning?.实用文档.M Im visitin
14、g the new plant on Monday morning,but the afternoon is OK.D Im probably taking time off in the afternoon,acturally.M Ok.Let me seeare you free on Thursday?D No,Im visiting clients on Thursday morning,and Im flying to Prague on Thursday afternoon.M Are you going to the trade fair?D Yes,thatm coming b
15、ack on Friday afternoon.,Look,what about Tuesday,for lunch?M No,Im meeting the sales team on Tuesday and its an all-day thing.That leaves Wednesday.D Wednesday looks OK at the moment,but dont forget the strategy meeing at 10 oclock.M Oh,thats right,Im going to that too.But Im free after that.How doe
16、s 12.30 sound?We could have lunch.D Great,we can talk and eat on Wednesday.Now Ive got a meeting with the Finance Director.2.3Arranging a meeting B Felix,are we planning to go to the New Directions Book Fair this year?F Yes,Is always a good event.We usually make lots of new contacts.When is it?B Its
17、 in June this year.Its on Thursday and Friday the 21st and 22nd.Ft we going to Helsinki that week?B No,the Helsinki conference is in July.F Oh yes,thats right.Fine,lets go to the Book Fair.B Theres a special reception on the 21st.F Is it an lunchtime?B No,its in the evening an 8 oclock.F Sounds grea
18、t!Can you get everything organised?Bll confirm our attendance.Module 3 Our guest today on songs of my life is the entrepreneur Martha Lane Fox,of the massively successful company lastminute .With her business partner,Brent Hoberman,Martha Lane Fox started lastminute in Brents living room.The idea wa
19、s simple-a website selling late flights and late hotel bookings.The company grew very quickly and expanded from the UK into France,Germany and Sweden.They bought other travel companies,and after six years they had 1,400 employees.Lastminute went public in 2000,and the shares in the company increased
20、 their value by 40 per cent in two days.Martha Lane Fox left the company in 2003.True to her entrepreneurial spirit,she wanted to start more new companies.Martha,its a pleasure to have you here in the studio 3.2 Company structure Parker Electronix is based in Fleet,in the south of England.We are lea
21、ders in hardware and software solutions for satellite technology.My uncle,John Parker,founded the company in the 1960s.Our lastest product is a new program for optical instruments for the European Space Agency.Our engineers are involved in all of the stages of a project,from planning to the final.实用
22、文档.performance validation.The industrial department,supervised by Gerhard Kulzer,provides regular certified training for its staff.The R&D activities,supervised by Ross Benton,are essential for all future applications.We have a workforce of 60 employees and a turnover of$7.5 million,Now,let me intro
23、duce Arnaud Gamage,our contracts&purchasing managing.Arnaud will explain to you 3.3Company structure and now I would like to turn to the final section of the report.As you can see,last year was an excellent year in production.The first two quarters were rather slow,but as a result of new orders from
24、 Asia,our production rose dramatically in the third and fourth quarter.This situation was reflected,of course,in our sales for last year.We started the year in a strong position,but in the second quarter worldwide sales fell sharply.This was a result of the high price of oil.However,as I mentioned e
25、arlier,new orders from Asia meant that sales went up to their previous level by the end of the year.Looking now at the share price,I am delighted to announce that last year was also an excellent year in this respect.The share price rose steadily for the first two quarters,and it remained steady at i
26、ts maximum for the rest of the year,All in all,last year was a very positive year 3.4 Exam spotlight,Listening Test Part One 1 M Hello,Janet.Did you send those letters to our Italian suppliers?F Yes,I sent them on 13 June.Let me check.No,sorry.I sent them on the 14th.M Great,thanks.2 M1 The new mana
27、gement have decided to invest in staff training.M2 Oh,really?I knew nothing about that.What do they want us to do?M1 They want us to improve our performance when presenting and negotiating,and make the most of our computer skills.Somebody has complained that our computers are out of date and so are
28、our skills!M1 Yes,I think theyre right.Personally,I need to work on how to prepare my presentations.M1 s start with presentation skills,then.3 This is the answering machine for Benton Factory Outlet.We are open Monday to Wednesday from 9.00am to 6.15pm.On Thursday and Friday we are open from 9.00am
29、to 7.15pm.We are closed on Saturday and Sunday.4 F1 Here are the P&W logos the agency has just sent.F2 Mm,let me seeI like the colours F1 What about the shapes?F2 Im not very keen on squares or rectangles.F1 So,do you prefer this one?F2 Yes,the circle is nice.5 M1 Our booking for the Magic Children
30、Expo has been confirmed.实用文档.M2 Excellent!Now we have to organise the stand.By the way,where exactly is the stand?M1 s number 18 in Hall J.M2 Ah,thats the same hall as last year.M1 Yes,but last year our stand was number 80.6 M1 The exhibition went better than last year.M2 Yeah,Im really glad.It was
31、a great success-especially for us.M1 There were more people thans a lot more than last year.7 The sales were very good in December.Then we saw the usual decrease in January and February,and we recovered a bit in March.8 F Hello,this is Jane Howell from Conference Room number 4.M How can I help you,M
32、s Howell?F We asked for 120 bottles of water,one for each delegate at our meeting,but there are only 100.Could you send us 20 more?M Do you prefer sparkling or still water?F Still,please.M Ill send them to you immediately.F Thanks a lot.Bye.M Bye.Module 4 4.1 Views on import controls Presenter The c
33、risis over clothing imports is still hitting the headlines,and we spoke to some of the people involved.In Portugal,Joao da Silva owns a small factory in Aveiro.Joao Look,I cant see any problem with these import controls.The European Union should protect European industry-people like me and my factor
34、y workers.We cant produce clothing at the prices the Chinese charge.I employ a small number of people,its true,but they depend on me.Where else could they work around here?My message to Mr Mandelson is this:stop the Chinese imports,support European producers.Presenter But its a different message fro
35、m the retail clothing chain Tulip.Listen to what Dagmar Rasmussen has to say.Dagmar We in the retail trade really think we should import garments from China,or from Malaysia,or from any country that can supply us at a good price.Why should the European Union tell us where and how to do business?We a
36、re not at all happy with this situation.Our shops could be almost completely empty next week.What are we going to say to our customers?The European Trade Commissioner should act at once,and permit the clothes to leave the warehouses and to stock our shops.Really,this cant go on!4.2 Views on import c
37、ontrols Newsreader1 And now for the business news from Susan Fleming.实用文档.Newsreader2 Todays headline is that China and the European Union have just announced that an end to the clothing blockade has been agreed.Millions of fashion items are sitting in ports around Europe,where they have been since
38、import restrictions were introduced in June.Today,however,both sides in the dispute,have reached an agreement,and the clothes,will be in the shops soon,The EU will accept all of the 80 million items.However,only 50 per cent of these items are part of this years imports.The other 50 per cent will be
39、part of next import quotas.China agreed to this solution,which is a compromise on both sides.The agreement is a victory for Peter Mandelson,the EU trade commissioner.Newsreader1 And on the stock exchange 4.3 Views on import controls R WatesOffice Supplies Ltd,can I help you?C Hello,Id like to speak
40、to Mariah Keaton,please?R Whos calling.please?C This is Jane Barrett,of Bryant&Sons.R Im afraid Ms Keaton is not in her office at the moment.Would you like to leave a message?C Yes,I would.Our order has arrived,and youve sent the wrong items.We ordered three boxes of A4 paper,five printer cartridges
41、,two boxes of pencils,and four boxes of pens.You sent us two boxes of A5 paper,the wrong printer cartridges,only one box of pencils,and no pens.R I see.Which printer cartridges did you order?C The code is HP92274A.R And which did you receive?C The code on the ones we received is FO26ND.R Ok,Ms Barre
42、tt,Ill ask Ms Keaton to call you when she gets back.Does she have your number?C I think so.But Is 0573 764812.R Can I say that back to you?0573 764812.C Thats right.R Ill pass your message on to Ms Keaton.C Thank you.Goodbye.4.4 Views on import controls N Westlaine Pharmaceuticals.S d like to speak
43、to Natalia Marin,please.N Speaking.S s sven.I need your budget figures for the report.Can you email them to me?N Theyre not ready yet,Im afraid.Id like to check them again.Some of the figures arent quite right.S When do you think theyll be ready?N Im working them now,Ill send them to you this aftern
44、oon.Is four oclock alright?S Yes,thatll write the report tomorrow morning.N re having a little party tomorrow afternoon.Would you like to come?S Yes,Id love to.What time?N Half past three.S ll see you tomorrow.Bye.实用文档.4.5 Telephone messages 1 M Good morning.Coud I speak to Mr Aitken,please?F Im afr
45、aid hes not in the office today.Can I take a message?M Just tell him Cailin called.F Could you spell your name,please?M Sure,its C-A-I-L-I-N.F Thanks so much.2 F And your address is?M 27,Mendip Road.F 27 Pendip.Road M No,M for Madrid.Mendip.3 M Hi,Sue.Can you call me back on 98 983 988?F Let me just
46、 check that-98 983 988?M Yes.Can you call me back right now,please?4 F And when is the delivery due?M On the 23nd.F Did you say the 21st?M Sorry?F Do you mean the 21st,2-1,or the 23rd,2-3?M Oh I see.The 23rd,2-3.The 23rd of June.4.6 Telephone messages 1 R Reid,Whelan and Blake.C Hello,Id like to spe
47、ak to Ms Chandra.R Im afraid shes not in today.Can I take a message?C Yes,this is Joe Panetta,from AS Associates.R Im sorry,Panettais that P-A-N-E-doubleT-A?C Yes,thats right.R And youre from AS C.Associates R Thank you.So whats the message,Mr Panetta?C Im calling about the brochure Ms Chandra wante
48、d.Can you tell her that our new brochure is coming out in two weekstime?Would she like to wait for that one rather than receive the old one now?R Im sorry,did you say two days or two weeks?C Two weeks.Could you ask Ms Chandra to phone me and confirm which one she wants?R Yes,of course.Does she have
49、your number?C Is 0632 158431.实用文档.R Alright,Mr Panetta,Ill pass your message on to Ms Chandra.C Thanks.R Youre welcome.bye.2 R Reid,Whelan and Blake.C Hello,can I speak to Mr Horbaczewski?R Im afraid hes off sick.Would you like to leave a message?C Yes,my name is Bob Davis.R Could you spell your sur
50、name,please?C Sure.D-A-V-I-S.R And what is the message?C I need a copy of my tax form for last year.Could you ask Mr Horbaczewski to email a copy to me,please?R Certainly.Does he have your email address?C Is B D dot Davis,at hotmail dot com.Rll give your message to Mr Horbaczewski.C Thank you very m