餐饮运营餐厅开店资料 麦当劳 全球门店发展简介P56.ppt

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1、Headquarters:Oak Brook,Illinois,USAThe number of locations is more than 31000 worldwide.McDonalds Global Marketing Strategies成员:成员:谭娅谭娅 来晴翠来晴翠 张淼张淼 陈玮陈玮 张文洁张文洁 孟繁旺孟繁旺 蒋晓蒋晓 张威张威2010.3.112010.3.11Annual Conference On Promoting StrategiesAnnual Conference On Promoting StrategiesAnnual Conference On Pro

2、moting StrategiesAnnual Conference On Promoting StrategiesThemeTheme:McDonaldsglobalmarketingstrategiesThe story of HamburgerThe story of Hamburger:BecomingMcDonalds(video)BecomingMcDonalds(video)HostHost:MengFanwang:MengFanwangGuestsGuests:Tanya,ZhangWenjie,ChenWei.:Tanya,ZhangWenjie,ChenWei.McDona

3、lds.USAThemarketingmixproductplacepricepromotionFinancial PerformanceFinancial Performance(cont.)The marketing mix4 PsThe marketing mix4 PsProduct Product 70years70years70years70years100%100%100%100%3.5min 3.5min 3.5min 3.5min 117kinds 117kinds 117kinds 117kinds The marketing mix4 PsThe marketing mi

4、x4 PsPlaceLocationdeterminationTargetmarket20yearsunchanged!StrikingShop-in-shopFacilitiesKidszone24-houtletsFreeWi-FiThe marketing mix4 PsThe marketing mix4 PsPriceCostsavingPricingdecisionCustomerPerceivedValuePricingCompetitivepricingLow-pricestrategyThe marketing mix4 PsThe marketing mix4 PsProm

5、otionAdvertisingstandardizingbrandnamelocalizingadvertisingInfoCasterSportssponsorship NBANBA(NationalBasketballAssociation)NASCARNASCARracing(NationalAssociationforStockCarAutoRacing)Otherinformalcooperation:NationLeagueNationLeagueBaseballBaseballPromotion(cont.)Co-marketingCocacolaMedia&Amusement

6、Communityrelations RMHCRMHC(RonaldMcDonaldHouseCharities)The marketing mix4 PsThe marketing mix4 PsRMCHsharegivehopeThe marketing mix of McDonalds in EuropeThe marketing mix of McDonalds in EuropepricepromotionproductplaceMcDonalds in EuropeLargestresourceofrevenueBytheendof2009,totalnumberofoutlets

7、is6785,with1361inGermany,1193inUKand1160inFrance.Next:briefreviewonMcDonaldsfinancialperformanceintheEuropeanMarketFinancial PerformanceFinancial Performance(cont)The marketing mix4 PsProductDo in Europe as the Europeans do.CoreproductpGermanyBeerOBeerpFranceCheeseassunshinepNorwayMcLakswithfishPack

8、ingpMcFancy:HERMES,GUCCI,BURBERRY,etcThe marketing mix4 PsPlaceAbundant cultural connotationVenice,ItalyPlace(cont.)Barcelona,SpainThe marketing mix4 PsPromotionThe end justifies the means.AdvertisingNewmethodspNAVTEQsdigitalmapswithtrafficandlocationdataforin-vehicle,portable,wirelessandenterprises

9、olutionsTVAdsLetuswatchatypicalpiece!The marketing mix4 PsAdvertisingAdvertisingAdvertisingAdvertisingPromotion(cont.)PublicrelationshipsGreenlogo&GreenconceptThe marketing mix4 PsA Thorny Road in EuropeMadcowdisease(1999)&Jaws-hoofepidemicdisease(2001)CriticismfromsomeenvironmentalconcerngroupsAnti

10、-AmericanizationoftheEuropeansCrisisofMcDonalds.Iceland(2009)The marketing mix of McDonalds in Asia/PacificpricepromotionproductplaceMcDonalds.Japan TheFirstStationinAsiaMarketing&CartoonsMcDonalds.ChinaProductsNewproductsforChinaExceptionalTastesQuality&NutritionProducts(cont.)Disadvantagescompared

11、withKFCMcDonalds.ChinaMcDonalds.ChinaMcDonalds.ChinaMcDonalds.ChinaPlacewheretheresroomforhamburgers,therestheMcDonaldsStandardizationbeforelocalizationCoreprinciple:placeasitisMainstepsMcDonalds.ChinaHeadoffice in Beijing PricePricingstrategyPackagemealsCouponsLuxurygoodsforruralcitizensMcDonalds.C

12、hinaMcDonalds.ChinaMcDonalds.ChinaPromotionAccordingtoKotlersmodel(1995),promotionincludes:AdvertisingDirectmarketingSalespromotionPublicrelationsandpublicityPersonalsellingAdvertisingMcDonaldssloganinmainlandChinal“美好时光美好时光美味共享美味共享”19902000l“更多选择更多欢笑,就在麦当劳更多选择更多欢笑,就在麦当劳”20002003l“我就喜欢!我就喜欢!”“Imlovi

13、nit”2003-2009l“为快乐腾一点空间为快乐腾一点空间”2009tillpresentAdvertising麦当劳广告之麦当劳广告之东方红,东方红,“麦阳麦阳”升升麦当劳广告之麦当劳广告之龙的传人龙的传人AdvertisingPRdouble M,double winM-zonegoeshandinhandwiththeMcDonaldsSports SponsoringTheMcDonaldswithYaoMingin2006TheMcDonaldswithGuoJinjinin2008l2006:McDonaldsMcBeefBurgerwithNBAandtheOlympics.

14、lPower,energy,confidenceSports SponsoringCharity SponsoringDonate10millionRMBtotheWenchuanEarthquakeChildrenfromWenchuanget-togetherintheMcDonalds1freemealforthosewhodonatebloodtotheWenchuanEarthquakePromotion of Chinese StyleThe McDonalds Crisis PR“Chinesegetontheirkneestoaskformorediscount”Chengli

15、nYangWrongspokeswomanforMcDonalds.ChinaMcDonalds.IndiaReligionandMcDonaldsSWOT AnalysisStandardrunningmodelLowcostduetolocalprocurementAwellrecognizedleadershipandreputationAttractcustomersfromotherbrandduetosubstitutioneffectWorshipfortheAmericancultureinthedevelopingcountriescanincreaseitssales.Ab

16、undantfinancialconditionSWOTStrengthTheproductscantsatisfythelocaltasteandthediversifyingneedsPricegapfromthelocalprovidersandnarrowcustomergrouppreventitextendingbusinesstothesecondlinecitiesSlowinproductsinnovationwhichwouldcausecustomerstochangetheirpreferenceSummaryandOutloOk:aSWOTFrameworkAnaly

17、sisSWOTWeaknessMarketopennessinthedevelopingcountriesprovidesnewmarket.IncomeincreaseintheemergingmarketpullupthedemandSWOTOpportunity LowbarriertoentryandwidesubstitutionscausefiercecompetitioninthisindustryCostincreaseduetobetterworkconditionandwelfareoftheworkerrequiredbythelaw.Healthawarenesswil

18、lpulldowntheconsumptionbecauseofitsjunkfoodcharacter.Boycottduetocultureconflictandcultureinvasion.SWOTThreaten1.Changetheimageoftheirjunkfood,Tostepuppublicityandfrequencyaboutthehealthoffood.2.Enhancetheactionoflocalization,inventnewproductandtaste.3.Contendfortraditionalmarket,suchasMid-autumnDayinChina.Suggestions

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