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1、Unit 8航空服务英语Unit8 Lesson 1Lesson 2ArrivalServiceLesson1EntryFormalitiesdeclaretakethrowitawaycustomsdeclarationdistributelandingTaskListenandfillinthemissingwords.Doyouhaveanythingto_forcustoms?Idontthinkyoucan_themintoChina.Youhaveto_.Allthepassengersonboard,pleasefillinthe_formnow.Wewill_theformst
2、oyou.Youshouldcompletetheformsbefore_WordsStudy:WordsStudy:Lesson1EntryFormalitiesTaskListentothedialoguesandcompletetheblanks.AttheImmigrationCounter（在移民局窗口）（在移民局窗口）A:Goodmorning,madam!B:Goodmorning.A:_?B:Sure.Hereitis.A:Areyou_?B:Iamhereforbusiness.A:_?B:Aboutamonth.A:(Aftercheckingthepassport).Ok
3、,MissLi.Hereisyourpassport.Everythingseemstobeok._.B:Thankyou.MayIhaveyourpassport,pleaseonbusinesstriporsightseeingHowlongdoyouplantobeherePleasegotocustomsnextDialogue:Dialogue:Lesson1EntryFormalitiesAttheCustoms（机场海关）（机场海关）A:WelcometoChina,maam!MayIseeyourcustomsdeclaration,please?B:Ok,hereyouare
4、.A:_?B:Idontthinkso.ButIdontknowwhatIshoulddeclare.A:Areyoubringinanything_?B:Thefruit.Itsmyownuse.A:Allright.Pleaseopenyourbags._?B:WhatshallIdowithit?A:Well,_?B:Ok.A:Thankyouforyourcooperation.Doyouhaveanythingtodeclaresuchasliquor,cigarettes,fruits,vegetables,andpetsSorrymaam,Idontthinkyoucantake
5、itintoChinawouldyouliketothrowinintothatbigbinoverthereDialogue:Dialogue:Lesson2BaggageClaimTaskListenandrepeatthefollowingwords.Lesson2BaggageClaim（提取行李）（提取行李）1.claimkleim n./v.要求，声明，认领要求，声明，认领2.suitcasesutkeisn.手提箱手提箱3.cartktn.手推车手推车4.investigateinvestigeitv.调查，研究，查询调查，研究，查询5.locatel(u)keitv.查找查找的
6、地点，定位的地点，定位6.scratchskrtv.抓，划损抓，划损7.baggagecheck行李牌，行李票行李牌，行李票8.conveyorbelt传送带，秤传送带，秤9.takeresponsibilityfor对对负责负责10.claimticket行李票行李票WordsStudy:WordsStudy:Lesson2BaggageClaimTaskPleaserememberthenewwordsasquicklyasyoucan!ThenwritedowntheChineseforeachword.1.claimticket_2.conveyorbelt_3.scratch_4.c
7、laim_5.baggagecheck_6.investigate_行李牌行李牌传送带传送带抓，划损抓，划损领取，提取领取，提取行李牌行李牌调查，查询调查，查询WordsStudy:WordsStudy:Lesson2BaggageClaimTaskListenandwritedownthewordsyouhear.1._2._3._4._5._cartlocatetakeresponsibilityforconveyorbeltclaimticketWordsStudy:WordsStudy:Lesson2BaggageClaimTaskListenandfillinthemissingwo
8、rds.1.Haveyou_yourluggage?2.Wearenotableto_yourbaggageyet.3.Pleasewaitforamomentwhile_.4.Couldyoupleaseclaimitwiththe“_”?5.Wewilltryto_yourbaggageassoonaspossible.6.Doyouhavea_?claimedlocateweareinvestigatingBaggageTransportAccidentRecordfindclaimticketWordsStudy:WordsStudy:Lesson2BaggageClaimTaskLi
9、stentothedialoguesandcompletetheblanks.(C for Clerk,P for Passenger)BaggageClaim(提取行李）提取行李）P1:Excuseme,sir.C:Yes._,miss?P1:Icantfindmybaggageonthe_.C:Dontworry.Waitamomentplease.P1:Allofthebaggagehasbeensentoutexceptmine.C:Whatsyourluggage?P1:Well,itsa_.C:Isthereany_onyourcase?P1:Itsabigbluecase.The
10、reisabigsignofmy_onit.C:Look!Abigbluecaseiscomingnow!Isityours?P1:Yes.Thatsmine.C:Ok,lets_andliftyourcaseonit.P1:Thanksalot.Youresokind.C:Mypleasure.Haveanicetrip!WhatcanIdoforyouconveyorbeltsuitcaseclearsignnamegetacartDialogue:Dialogue:Lesson2BaggageClaimBaggageLost（行李遗失）（行李遗失）C:Whyareyouworried,s
11、ir?P2:Icantfindmybaggagehere.Canyouhelpme?C:Sure.Haveyougotyour_?P:Hereyouare.Couldyoucheckitassoonaspossible?Ihavesomething_now.C:Ofcourse,maam.Pleasewaitforamomentwhileweare_.P:Ok,Iwait.(A moment later)C:Imsorry,sir._.P:Areyoukidding?YoumeanIlostmybaggage?C:Dontworry,sir.Illcheckyourluggageinforma
12、tionagain.OhImsorrytotellyouthatyourluggagewas_ontheaircraft.P:SowhatcouldIdo?C:Weapologizeforthat.Well_ourfaultandarrangeanotherflightfortransportation.Whenyourbaggagearrives,wellcontactyouimmediately.baggagecheckurgentinvestigatingWearenotabletolocateyourbaggageyetnotloadedtakeresponsibilityDialogue:Dialogue:P:Ok.PleasedeliverittoPekingHotel.C:Noproblem.结束语结束语谢谢大家聆听！谢谢大家聆听！15