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1、国家开放大学电大一网一平台商务英语1 一体化考试机考形考任务5及6题库答案形考任务5题库一、选择填空：阅读下面的对话或句子，从A、B、C 三个选项中选出一个能填入空白处的最佳选项。试 题 1Hi,Lily,whats up with Mike? I heard the boss yelling at Mike earlier today.一选择一项：A.It is better to tell someone to get it fixed.B.He was so scared.C.Its said that Mike made a mistake and then tried to cove
2、r it up.试 题 2I bet that Mike wished you had told him that earlier.一 选择一项A.So be careful with our job.B.We should also find what the customers think.C.Well,Mike isnt a fool, he wont do that again.试题3一Your request for compensation made me surprised. What happened?一选择一项：A.Its because of the quality.B.I
3、ts true.C.There must be something wrong.试 题 4We try our best to your requirement.选择一项：A. makeB.getC. meet试题5I bet that Mike wished you him that earlier.选择一项：A.toldB.had toldC.have told试题6二、 阅读理解：阅读下面的短文，根据文章内容进行判断，正确为“T”, 错误为“F”。Success and FailureIts clear that success and failure are important and
4、 common topics. Every business has its ups and downs,and so does every person. In other words,sometimes we succeed and sometimes we fail. Another common way of saying this is “You win some and you lose some.” Nobody winsall the time, not even in the great success stories that we read or hear about.T
5、hink of a successful entrepreneur. Now,do you think that person achieved great success on their first attempt? In 99% of cases,the answer is no.Every successful businessperson learned through failure. Now have a look at your favorite business news site. Youll see that almost ever y story can be put
6、into either the category of success or that of failure. Businesses eithergrow or shrink but they dont remain the same.1. Every person has his or her ups and downs.(T)2.A common saying “You win some and you lose some” means that sometimes we succeed andsometimes we fail. ( T )3.Ninety nine percent of
7、 successful businessmen achieved great success on their first try.(F )4. Successful businessmen learn through failure.(T )5. Businesses either shrink or remain the same.(F )一 、选择填空：阅读下面的对话或句子，从A、B、C 三个选项中选出一个能填入空白处的最佳选项。试 题 1Hello,David! I havent heard from you for a long time. How have you been rec
8、ently?选择一项：A.Long time no see.B.Not bad, thank you.C. Thats ok.试 题 2I bet that Mike wished you had told him that earlier.一 选择一项：A.We should also find what the customers think.B.Well,Mike isnt a fool, he wont do that again.C.So be careful with our job.试 题 3Oh.But why didnt he just own up and tell som
9、eone?一 选择一项：A.You should have told him that earlier.B.So be careful with our job.C.He was too scared that he would be fired,I suppose.试 题 4The re-examination results indicate that one-third of the goods are not standard.选择一项：A.onB. up toC.within试 题 5It is better to tell someone to get it .选择一项：A.fix
10、edB. fixingC.fix试 题 6二 、阅读理解：阅读下面的对话，选择合适的内容将对话补充完整。Clerk:Hello,Big City Electricity,how may I help you today?Peters: ( C) .Clerk:May I have your account number?Peters:Certainly,its 4392107.Clerk:Thank you, is this Mr. Peters?Peters:Yes,this is Mr. Peters.Clerk: Thank you. What can I help you with?P
11、eters: (A) .Clerk:Im sorry to hear that ( E )Peters: The bill is 300% higher than last month.Clerk:Terribly sorry for that. Let me ask you a few questions and then Ill see what Ican do.Peters:OK,Thank you for your help.Clerk:Of course,thank you for calling this to our attention.Now,how much do you u
12、suallypay for your electricity?Peters:I usually pay about $50 a month.Clerk:Thank you. ( D )Peters:$200. I cant understand why.Clerk:Yes,Mr.Peters. Was your usage different in any way?Peters:No,it was an average month.Clerk:Im sorry there certainly seems to be a mistake.Peters:Well,Im happy you agre
13、e with me.Clerk:Ill contact a service representative. And whats your phone number?Peters:408-533-0875Clerk: (B).Well do our best to change this as quickly as possible.Peters:Thank you for your help in clearing this up.A.I think Ive been overcharged for the past month.B. Im terribly sorry about the m
14、istake.C. Im calling concerning my electricity bill.D. And how much did we charge on this bill?E. Why do you think we charged you too much?一、选择填空：阅读下面的对话或句子，从A、B、C 三个选项中选出一个能填入空白处的最佳选项。试 题 1Your request for compensation made me surprised. What happened?一选择一项：A.Its true.B.Its becauseC.There must be试题
15、2of the quality.something wrong.Hello,David! I havent heard from you for a long time. How have you been recently?一选择一项：A.Long time no see.B.Thats ok.C.Not bad, thank you.试 题 3Oh. But why didnt he just own up and tell someone?一选择一项：A.You should have told him that earlier.B.He was too scared that he w
16、ould be fired,I suppose.C.So be careful with our job.试题4We are entitled to cancel it if you fail to the contract.选择一项：A.honorB.draw upC. sign试 题 5Every business has its ups and downs, and so every person.选择一项 ：A.doB.isC.does试 题 6二、 听力理解：请听下面的对话，根据对话内容从A、B、C 三个选项中选出一个最佳选项。Picture-in-Picture1. Why did
17、 David call John?( )A. He wanted to meet an old friend.B. He wanted to ask for compensation.C. He wanted to talk about a new contract.2. Whats wrong with the goods which David has bought?( )A. They are not up to the standard.B. They are not loaded on time.C. They are not properly loaded.3.How did Da
18、vid prove that the goods have quality problems?( )A. He had them re-examined.B. He used them according to specifications.C. He looked into the contract.4. What can David do if the goods do not meet the requirements?( )A. Honor the contract.B. Cancel the contract.C. Load the goods.5. How did John fac
19、e this complaint?( )A. He denied ( 否 认 ) this problem.B. He didnt want to give a reply.C. He agreed to look into this problem seriously.形考任务6题库一、选择填空：阅读下面的对话或句子，从A、B、C 三个选项中选出一个能填入空白处的最佳选项。试 题 1 Sally,could you lend me your calculator? Mine is not working.选择一项：A.No,I cant.B.Sure,why do you need it?C
20、.It doesnt matter.试 题 2 Hello,Sally. Whats the matter with you? You look worried.一 选择一项：A.What shall I do if a customer doesnt pay up on the due date?B.Yeah,thats true. It requires great attention.C.Dont mention it.试 题 3一 What if he still doesnt pay up?一 选择一项：A.Ive got to hurry.B.I have already done
21、 that.C.If its a small amount we write it off as bad debt. For larger sums we 试 题 4He didnt seem to any actions.选择一项：A.takeB. makeC.do试 题 5your check is received within a week we shall have no alternative.选择一项：A.IfB. UnlessC.As试题6二、 听力理解：请听下面的对话，根据对话内容进行判断，正确为“T”, 错误为“F”。Picture-in-Picture1.Lilys ca
22、lculator is not working. (F )2. Lilys calculator has more functions and is faster.( T)3. Sally has to work out the profit from last year.(F )4. Calculating figures requires great attention.(T)5. Sally will return the calculator as soon as she finishes the job.(T )一 、选择填空：阅读下面的对话或句子，从A、B、C 三个选项中选出一个能
23、填入空白处的最佳选项。试 题 1 The senior managers need the results from last month straight away, so I cant stop totalk. Ive got to hurry.一选择一项：A.Go slowly,B.Ok,see you later.C.Stay longer.试 题 2一 You need to work with other colleagues to look after that.一 选择一项：A.Im not sure.B.Oh, sorry to bother you.C.Thanks.Im
24、grateful for your suggestions.试 题 3一 What if he still doesnt pay up?一 选择一项：A.I have already done that.B.Ive got to hurry.C.If its a small amount we write it off as bad debt. For larger sums we 试 题 4We are usually very prompt settling your accounts.选择一项：A.inB.atC.on试题5A week ago,I sent him a statemen
25、t the amount overdue.选择一项：A.showedB.showC.showing试题6二、阅读理解：阅读下面的对话，选择合适的内容将对话补充完整。Dear Sirs,Account No.87561. (C )2. (E )3. (A)4. (D)5. ( B )A. Your prompt attention to this matter would be greatly appreciated. If you have anyque stions regarding this account,please contact our office as soon as pos
26、sible.B. Regards,LilyC. Please note that your account No.8756 was already a month overdue. As you are usuallyvery prompt in settling your accounts,we wonder whether there is any special reason.D. If payment has recently been made,please accept our thanks and ignore this reminder.E. We think you may
27、not have received the statement of account we sent you on August 30 showingthe balance of US$ 80,000 you owe. We are sending you a copy and hope it may have your earlyattention.一 、选择填空：阅读下面的对话或句子，从A、B、C 三个选项中选出一个能填入空白处的最佳选项。试题1 Hello,Sally. Whats the matter with you? You look worried.一选择一项：A.Yeah,th
28、ats true. It requires great attention.B.Dont mention it.C.What shall I do if a customer doesnt pay up on the due date?试题2一 You need to work with other colleagues to look after that.一 选择一项：A.Thanks.Im grateful for your suggestions.B.Im not sure.C.Oh, sorry to bother you.试 题 3 The senior managers need
29、 the results from last month straight away, so I cant stop totalk. Ive got to hurry.一选择一项：A.Go slowly.B.Ok,see you later.C.Stay longer,试题4I have to the profit from last month.选择一项：A.work forB.work outC.look for试 题 5Those numbers come to mean the world to you .they give you the record of how muchmone
30、y youve earned or lost.选择一项：A.becauseB. in caseC.so that试题6二、完形填空：阅读下面短文，从A、B、C三个选项中选出能填入空白处的恰当选项。Purpose of AccountingEvery company has an accounting office or a finance department that looks (B after)its accounting details. An accounting department is the backbone (脊梁)of every business.It records
31、all the business transactions (交易), and keeps a track (记录) of the incomes (收入) and expenses (支出)of the business. The accounting department also helps to determinethe correct financial position and standing of the business. For a systematic (系统的)and (Aaccurate)recording of transactions, accounting is
32、 important.The purpose of accounting is recording all the transactions honestly and accurately in the“Books of Accounts (账本)” . The accounting process can be defined (B at)“the process that begins when the transaction takes place and ends (C what )the transaction is recorded in the books of accounts
33、” .It includes a series of steps that( A use )to analyze (分析)and record the business transactions for a particular period.1.A.for B.after C.up2.A.accurate B.simple C.correct3.A.to B.at C.as4.A.when B.which C.what5.A.use B.is used C.uses一、选择填空：阅读下面的对话或句子，从A、B、C三个选项中选出一个能填入空白处的最佳选项。试 题 1 Sally,could y
34、ou lend me your calculator? Mine is not working.一 选择一项：A.It doesnt matter.B.Sure,why do you need it?C.No,I cant.试 题 2 The senior managers need the results from last month straight away,so I cant stop totalk. Ive got to hurry.一选择一项：A.Go slowly.B.Stay longer.C.Ok,see you later.试题3一 You need to work with other colleagues to look after that.一选择一项：A.Oh, sorry to bother you.B.Im not sure.C.Thanks.Im grateful for your suggestions.试 题 4After that, we have to post letters.选择一项：A.a lot ofB.a set ofC.a series of试 题 5Dont worry so much is my job!选择一项：A. worryB. worryingC.worried试题6二、 阅读理解：