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1、The business etiquette France Canada China Japan第1页/共24页In France by 赵丽慧1.Before the negotiation (1)dressing (2)choosing presents (3)business etiquette2.Negotiation features第2页/共24页 dressing In France,before visiting the company,it is absolutely necessary to make an appointment.And also the dressing
2、 should be normal.Usually the conservative business suit is a good choice.第3页/共24页Choosing presentsIn France,if a man present perfume to a woman,French will regard him as a over-affectionate man and“ill intentions suspect”.And do not send knives and forks.If you send these things,the relationship wo
3、uld be cut off.The number of flowers must be single,but except the unlucky number“13”.第4页/共24页 Business etiquetteThe decision be made slower.In France,We should focus on business etiquette,French taboo“13”,so they dont live 13 rooms.In addition,they dont take the 13 seats and even 13 people are not
4、allowed to have dinner together.第5页/共24页 Negotiation features 1.Stand is very firm.2.Insist on using French in negotiations.3.Prefer horizontal negotiations.4.Business activities are should not visited during Christmas and Easter.第6页/共24页 Tipping in Canada by李阳第7页/共24页TippingIn restaurantsGratuities
5、 are seldom included in Canadian restaurants.It is customary to tip approximately 15%on the total bill before tax,20%for exceptional service.Approximately because tipping is personal and if 10%is your personal choice then tip 10%;but 15%is customary and(rightly or wrongly)expected.Many restaurants m
6、ay charge an automatic 15%or more gratuity for larger groups.This is up to the individual establishment but is usually applicable to groups of 8 or more.Some restaurants also auto-grat groups from countries that dont normally tip.A tip for calculating the appropriate tip at a restaurant is simply to
7、 multiply the 5%GST(Goods and Services Tax)amount shown on the bill by three-three times 5%is 15%.The GST has been replaced by the HST In British Columbia(12%),Ontario(13%)and the Atlantic provinces(13%to 15%)and,depending on the amount,it may be easy to round up to 15%.第8页/共24页In hotelsIt is also a
8、 good idea to tip in hotels.Tipping at hotels does not stop with the hotel staff that brings baggage to a guest room.For example,if the valet service is used to park a car,it is customary to leave a tip.If you are in and out with your vehicle several times a day,many valets will refuse a tip each ti
9、me.When they refuse,it is a nice touch to leave a little extra on their next tip.It is also appreciated when a tip is left for your hotel room attendant.One idea is to write Thank You on a notepad and leave the tip there.Also,if the hotel concierge does something extra,such as securing theatre ticke
10、ts for you it is the usual practice to leave a tip for that service.第9页/共24页For other servicesTipping is also customary for other service providers such as hairdressers,manicurists,aestheticians and taxi drivers.In these cases the percentage of tip is really up to the individual,but 10%minimum is co
11、mmon.In some tourist destinations,tips jars have started appearing in places that provide counter service-coffee shops,ice cream shops,cafeterias etc.,and even in some retail stores.Foreign visitors who are unaccustomed to Canada may feel that this means that Canadians would normally provide a tip,b
12、ut that is not so.第10页/共24页It is not necessary to tip for counter service,and it is definitely not customary to tip the clerk in retail stores.Whether you put money in such a tips jar is entirely your choice,and you will not be being rude if you choose not to.Tipping is your choice,however you need
13、to consider.第11页/共24页EtiquetteCommon courtesy,as practiced anywhere in the world,is also much appreciated in Canada.Polite requests for services or attention generally means you will be cared for in the same manner.Smiles,patience and a friendly approach are appreciated anywhere you travel.Apart fro
14、m$1 and$2 coins(loonies and toonies),quarters,nickels,dimes and pennies are much the same size and weight as American coins,with one crucial difference:Canadian coins are magnetic,U.S.are not,so U.S coins will not work in Canadian machines.Usually clerks will offer to help if someone is having diffi
15、culty.The bills are clearly marked and come in different colours so it is fairly easy to use the Canadian system.Canada is proud of its multiculturalism.This multiculturalism manifests itself in part in a great acceptance of differing languages.The City of Toronto,for example,publishes many material
16、s in over 70 languages.Canadians are accustomed to speaking with people on a daily basis whose first language is not English,however,a visitor may need to be prepared to be patient and accommodating at times.For the most people will find little difference in word usage between the States and Canada.
17、第12页/共24页Chinese table mannersChinese table manners by 晏微Chopstick usage Seniority and guests at the table Drinks 第13页/共24页Chopstick usageChopsticks should always be held correctly,i.e.between the thumb and first two fingers of the right hand.Never stab chopsticks vertically into a bowl of rice,as t
18、his resembles incense sticks used at temples to pay respects to the deceased.This is considered the ultimate dinner table faux pas.第14页/共24页Seniority and guests at the tableThe elderly or of honour are usually the first to start the meal.The eldest person present,or the guest of honour,is given a se
19、at facing the door.第15页/共24页DrinksWhen people wish to clink drinks together in the form of a cheer,it is important to observe that younger members should clink the rim of their glass below the rim of an elders to show respect.第16页/共24页Table mannersTable mannersJapan by by 母双黎母双黎第17页/共24页第18页/共24页Bef
20、ore starting to eatingBefore starting to eatingitadakimasu(I gratefully receive)wet tissue towels Before dinner,you can use it to clean your hand,and then carefully fold it on the table side.But you cant use it as napkins to wipe face 第19页/共24页During the dinnerDuring the dinnerIndividual versus shar
21、ed dishesIndividual versus shared dishesDrinking rulesDrinking rulesSome kinds of food(Noodle,Rice,Sushi)Some kinds of food(Noodle,Rice,Sushi)Some other rulesSome other rules第20页/共24页But why?But why?What is the reasan that I talk about table What is the reasan that I talk about table manners?manners
22、?第21页/共24页reasonDinner is indispensable in international commercial intercourse.Table manners change over time.They follow the fashion of the day Although good manners always make you look good,.In some formal occasions,such as business dinner,pay attention to the table manners is very necessary.Take care of it can help you get a good impression from your cooperate partner.Maybe you will get some unexpected gains.So,why not pay attention to it?第22页/共24页Thank you for viewing第23页/共24页感谢您的观看！第24页/共24页