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1、2023年银行柜台英语200句_银行柜台英语 银行柜台英语200句由我整理，希望给你工作、学习、生活带来方便，猜你可能喜欢“银行柜台英语”。 银行柜台英语200句 目录 第一部分 必备词汇 一般用语 开户与存款 外币兑换 汇款 旅行支票 信用卡 第二部分 常用句型 问候、招呼 提供服务 引导相关柜台 送别 答谢 询问开立账户 请出示有关文件或证明 告诉汇率、利率是多少 需要何种票面现金 请客户稍作等候 询问存入（取出）多少钱？ 中国银行浙江省分行培训中心 零售柜员英语口语教材 起存金额要求 指导客户填单 收取正常费用 接客户投诉电话 没收假钞 调解纠纷 树立银行形象 第三部分 情景对话 迎候客
2、户光临 指引方向 开户与存款 汇入汇款 汇出汇款 货币兑换 兑付旅行支票 购买外汇 长城卡的使用 外卡业务 外卡取现 办理即期汇票托收 提供房屋贷款 第四部分 情景对话参考译文 中国银行浙江省分行培训中心 零售柜员英语口语教材 第一部分 必备词汇 一般用语 counter 5kauntE n.柜台 account E5kaunt n.计算、账目 greeting 5ri:tiN n.问候、祝贺 inquiry apology suggestion pleasure fault forgive matter guide moment charge commiion deduct separate
3、 独的 note counterfeit in5kwaiEri n.询问 E5pClEdVi n.道歉 sE5dVestFEn n.提议 5pleVE n.乐趣、愿望 fC:lt n.过错、缺点 fE5iv vt.原谅、饶恕 5mAtE n.事件、物质、内容、原因 vi.有关系、要紧 aId n.领路人、向导、导游 vt.带领、指导 5mEumEnt n.片刻 tFB:dV n.费用, 主管, 掌管 vt.收费 kE5miFEn n.委任, 委托, 代办(权), 代理(权),犯(罪), 佣金 di5dQkt vt.扣除 5sepEreit adj.分开的, 分离的, 个别的, 单v.分开, 隔
4、离, 分散, 分别 nEut n.笔记, 短信,注解,票据, 纸币 vt.注意, 记录, 笔记 5kauntEfit n 赝品, 伪造品 adj.伪造的, 假冒的 中国银行浙江省分行培训中心 零售柜员英语口语教材 vt.伪造, 假冒 relevant 5relivEnt adj.有关的, 相应的regular 5rejulE adj.规则的, 有秩序的, 经常的 adv.经常地 forge fC:dV v.稳步前进, 铸造, 伪造 confiscate 5kCnfiskeit vt.没收, 充公, 查抄, 征用 receipt straight advice cooperation perce
5、nt intend separately technical 技巧方面的individual urgent denomination representative 代表性的equivalent 开户与存款 cash deposit adj.被没收的ri5si:t n.收条, 收据, 收到 v.收到 streit adv.直, 直接, 一直 Ed5vais n.忠告, 建议, 商通知 kEu7CpE5reiFEn n.合作, 协作 pE5sent n.百分比, 百分数 in5tend vt.想要, 打算, 意指, 意谓 5sepErEtlI adv.个别地分离地 5teknikEl adj.技术
6、的, 技术上的, 7indi5vidjuEl n.个人, 个体 5E:dVEnt adj.急迫的, 紧急的 di7nCmi5neiFEn n.命名 7repri5zentEtiv n.代表adj.典型的, 有i5kwivElEnt adj.相等的, 相当的, 同意义的n.等价物, 相等物 kAF n.现金 vt.兑现 di5pCzit n.沉淀物, 存款, 押金, 保证金 中国银行浙江省分行培训中心 零售柜员英语口语教材 vt.存放, 堆积 vi.沉淀 withdraw wiT5drC: vt.收回, 撤消 vi.缩回, 退出 interest rate n.利率 annual 5AnjuEl
7、 adj.一年一次的, 每年的, 一年生的 current deposit 活期存款 fixed deposit 定期存款 fill fil vt.装满,充满, 填充 vi.充满 n.满足, 饱, 充分, 填方 form fC:m n.形状, 形态, 外形, 表格, 形式 v.形成, 构成, 排列,(使)组成duplicate 5dju:plikeit adj.复制的, 副的, 两重的,两倍的, 完全相同 n.复制品, 副本 vt.复写, 复制, 使加倍, 使成双 sign sain n.标记, 符号, 记号, 征兆, 迹象, 征候 v.签名(于), 署名(于), 签署 dot dCt n.点
8、, 圆点, 园点 vt.在.上打点 frame freim n.结构, 画面,框架 balance 5bAlEns n.秤, 天平, 平衡, 商 收支差额, 结余,余额 v.平衡, 称, 权衡, 对比, 结算 n.资产平稳表 minimum 5minimEm adj.最小的, 最低的n.最小值, 最小化中国银行浙江省分行培训中心 零售柜员英语口语教材 original E5ridVEnEl adj.最初的, 原始的, 独创的, 新颖的n.原物, 原作 initial i5niFEl adj.最初的, 词首的, 初始的n.词 首大写字母 paport 5pB:spC:t n.护照 Identit
9、y Card n.身份证件 effective i5fektiv adj.有效的 certificate sE5tifikit n.证书, 证明书 vt.发给证明书, 以证书形式授权给.外币兑换 exchange iks5tFeindV vt.交换, 调换, 兑换, 交流, 交易 n.交换, 调换, 兑换, 交流, 交易 exchange rate n.兑换比率 exchange memo n.兑换水单 memo 备忘录 currency 5kQrEnsi n.流通货币 汇款 remittance ri5mitEns n.汇款, 汇寄之款, 汇款额 SAEC（State Administrat
10、ion of Exchange Control）国家外汇管理局 approval E5pru:vEl n.赞成, 承认, 正式批准 reference 5refrEns n.提及, 涉及, 参考, 参考书目,证明书(人), 介绍信(人)convert kEn5vE:t vt.使转变, 转换.reconvert 5ri:kEn5vE:t v.(使)恢复故态 krone 5krEune 克朗 peso 5peisEu 比索中国银行浙江省分行培训中心 零售柜员英语口语教材 bath 泰铢 rupee 5ru:pi: 卢布 aboard E5bC:d adv.在船(飞机、车)上, 上船(飞 机、车)
11、prep.在(船、飞机、车)上, 上(船、飞 机、车)order 5C:dE n.顺序,秩序,会议规则,命令, 定购,定单 vt.命令, 定购, 定制 differ from vi.不一致, 不同 旅行支票 travellers check n.旅行支票 sign sain n.标记, 符号, 记号, 征兆, 迹象,征候 v.签名(于), 署名(于), 签署 countersign 5kauntEsain n.复签 beforehand bi5fC:hAnd adv.预先 presence 5prezns n.出席, 到场, 存在 purchase 5pE:tFEs vt.买, 购买 n.买,
12、 购买 authorization 7C:WErai5zeiFEn n.授权, 认可 iuing bank n.出票行 agreement E5ri:mEnt n.同意, 一致, 协定, 协议 信用卡 credit card 信用卡 application 7Apli5keiFEn n.请求, 申请, 申请表, 应用 中国银行浙江省分行培训中心 零售柜员英语口语教材 photocopy 5fEutEu7kCpi n.影印 v.影印 license 5laIsEns n.许可(证), 执照 vt.许可, 特许 v.许可 valid 5vAlid adj.律有效的, 有根据的, 正当的, 正确的e
13、xpiration 7ekspaiE5reiFEn n.满期 overdraft 透支之款项 depend on accepting bank contact with cancel 数字 one two three four five six seven eight nine ten hundred thousand million 5EJvEdrB:ft; (?) -drAft n.vi.依靠, 依赖 n.承兑行 v.与联系 5kAnsEl v.注销 wQn num.一 tu: num.二 Wri: num.三 fC: num.四 faiv num.五 siks num.六 5sevEn
14、num.七 eIt num.八 nain num.九 ten num.十 5hQndrEd, 5-drid num.百 5WauzEnd num.千 5miljEn num.百万 8 透支,中国银行浙江省分行培训中心 零售柜员英语口语教材 英语语法简介 句子成分 一个句子皆由两个部分组成，即主语部分（subject group）与谓语部分（predicate group），如: My brother teaches English at a language school.句子中的my brother即是主语部分，teaches English at language school即是谓语部分
15、。 句子由各个句子成分构成。句子成分分为7种： 1）主语（subject）它是一句的主体，使全句所述说的对象，常由名词或相当于名词的词担当，置于句首，如： The train leaves at six oclock.2）谓语或谓语动词（predicate verb）它是述说主语的动作或状态的，常由动词担任，置于主语之后，如： The house faces south.3）表语（predicative）它是表述主语的身份或特征的，常由名词或形容词担任，置于连系动词之后，如： Brown is a comedian.Its fine today.4）宾语（object）它是表示及物动词的动作对
16、象和介词所联系的对象的，常由名词或相当于名词的词担任，置于及物动词或介词等之后，如： I received a letter yesterday.Do yuou have coffee with your breakfast? 5）定语 6）状语 7）补语 句子 句子（sentence）是具有主语部分和谓语部分并有完整意义的可以独立的一组词。在英语里，句子的基本结构有下列6种，较常用和简单的有： 1）主语+谓语（SV），如： Day dawns.中国银行浙江省分行培训中心 零售柜员英语口语教材 2）主语+连系动词+表语（SLP），如： Toms father is a profeor.3）主语
17、+谓语+宾语（SVO），如： Ruth understands French.第二部分 常用句型 问候、招呼 1、Good morning.2、Good afternoon.3、How do you do ? 4、How are you ? 5、Hello.提供服务 6、Can I help you ? 7、May I help you ? 8、Is there anything I can do for you ? 9、What can I do for you ? 10、Can I do anything for you ? 11、How can I help you ? 引导相关柜台 1
18、2、Please follow me.13、Come with me, please.14、This way, please.15、Please go over there.16、Please come this way.中国银行浙江省分行培训中心 零售柜员英语口语教材 17、Just go straight to the counter, please.18、Go upstairs, please.送别 19、Thank you.20、Thank you very much.21、Thank you for your help.22、Thank you for your advice.23、
19、Thank you for your cooperation.24、Thats very kind of you to do(say)so.答谢 25、My pleasure.26、You are welcome.27、Thats all right.28、Dont mention it.29、At your service.询问开立账户 30、What kind of account did you have in mind? 31、What sort of account would you like? 32、What kind of account did you want? 33、Wh
20、at kind of account are you going to open? 请出示有关文件或证明 34、Would you mind showing me your paport? 35、Could I ask you to show me your Identity Card/ 36、Do you mind if I ask you to show me your Exchange Memo? 37、May I trouble you to give me to show your drawing slip? 38、Could I have your paport, please?
21、中国银行浙江省分行培训中心 零售柜员英语口语教材 39、Please show me some effective certificates, please.40、Paport, please? 告诉汇率、利率是多少 41、Todays exchange rate of RMB to USD is 827 yuan to 100 dollars.42、The annual interest rate is 3.78 per cent.需要何种票面现金 43、How would you like it ? 44、What do you want to have your money? 45、Ho
22、w shall I give it to you ? 46、What would you like for your money ? 请客户稍作等候 47、One moment, please.48、Please wait a little while.49、Just a moment, please.询问存入（取出）多少钱？ 50、How much do you want to place to your account? 51、How much do you want to take from your account? 52、How much do you want to put int
23、o your account? 53、How much money do you wish to withdraw from your account? 起存金额要求 54、The minimum amount is one yuan.55、Fifty dollars is the minimum original deposit.56、You have to deposit an initial amount of 50 dollars.中国银行浙江省分行培训中心 零售柜员英语口语教材 指导客户填单 57、Please sign your name on this dotted line.5
24、8、Here, in this framed space.59、This is an exchange memo.Please fill in your name, paport number, your nationality and the amount you intend to change.60、Please fill in this application form and sign your name.61、Among them there are TT, MT and DD.Please tick off the one that you prefer.收取正常费用 62、We
25、ll deduct a collection service charge from the total amount.63、You will have to pay the charge for the TT.64、The charge for air mail is 10 dollars.65、Would you like the commiion deducted from this five hundred US dollars, or would you rather pay it separately? 66、At your request, we deduct it from t
26、he remittance.接客户投诉电话 67、Oh, yes.Please hold the line for a moment and Ill see if our manager is here in his office? 68、Thank you for calling me about this.Ill go and check it right away.Please hold on for a second Ill tell you the information.69、Hello, this is the Bank of China, Zhejiang Branch.Can
27、 I help you ? 没收假钞 70、After technical examination, we find this note is counterfeit.71、According to the relevant regulations, forged notes are to be confiscated.72、Sorry, sir, this note you gave me is a forged one.It cant be accepted by the bank.We have to take it in and confiscate it as required.He
28、re s a receipt for it.13 中国银行浙江省分行培训中心 零售柜员英语口语教材 调解纠纷 73、How do you do ? Im the service manager.Would you please have a talk with me about it? 74、Well, please calm down, I think there is nothing serious and I can help you with the problem.Come with me, please.75、Oh, dear, were terribly sorry for th
29、is misunderstanding, but can I ask your cooperation and understanding ? 树立银行形象 76、Well, were not only the closest bank, but were also the most modern and convenient bank in the whole block.77、Would you like to leave your contact telephone number with us, so that I can give you a call as soon as prob
30、lem is solved for you.78、Ill contact you within the next few days.This is my busine card, if you have other questions, please feel free to call me.79、Perhaps you can leave an instruction with our bank, telling us to remind you of the arrival of your remittance.第三部分 情景对话 迎候客户光临 A T: Good morning, Sir
31、.What can I do for you ? C: Good morning, Id like to remit some money to the USA, but Ive got no idea how to do it.T: OK.Look, thats handled over there at counter with the sign “Outward Remittance”.Please follow me.中国银行浙江省分行培训中心 零售柜员英语口语教材 C: Thank you.T: Thats all right.B T: Hello, Sir.What can I d
32、o for you ? Youre looking very worried.C: I am.I have to withdraw my money in ten minutes, or I cant catch my plane.But you see, therere still three persons in front of me.I dont know what to do for such a hurry.T: OK, please dont worry.Let me help you with your busine.(to other customers)Im sorry t
33、o bother you now, gentlemen.But this young man is in a hurry.Hes going to catch the plane.Would you mind if we do his busine before your turn? C: No problem, please go ahead.T: Thank you very much for your cooperation.(to the worried customer)Please.C:(to the customers)Thank you very much.(to the se
34、rvice manager)Thank you.T: Dont mention it.My pleasure.指引方向 T: Good morning, Sir.May I help you? C: Could you tell me how to get to the Credit Card Department? T: Certainly.Please go straight this way until the end.Then turn left.C: Thank you.T: You are welcome.开户与存款 A T: Good afternoon, Sir.May I h
35、elp you? C: Yes, please.Id like to open a saving account.Will you tell me how to do it ? T: Certainly, sir.Im so glad to help you.Usually, we offer a current deposit account and a fixed deposit account for an individual.What kind of account would you like to 中国银行浙江省分行培训中心 零售柜员英语口语教材 open? C: Could y
36、ou tell me the difference between them? T: Yes, of course.If you open a fixed deposit account, youll have a deposit certificate in the name of the depositor.And the interest rate is higher for it.C: Then, how about the current deposit account? T: The current deposit account takes the form of a Paboo
37、k.You may withdraw the money at any time and, you just need to present your pabook.C: Id rather open a current deposit account, then.T: Please go to counter No.9 for service with your paport, and use your real name for your account.C: Thank you very much.T: You are welcome.B T: How do you do ? What
38、can I do for you ? C: How do you do ? Ive been working in a joint-venture enterprise, and Im planning to stay here in your city for 3 years.I thought I would choose a bank in which to open a time deposit account for notes.Can you give me some information about what kind of time deposit account you c
39、an offer? T: Its my pleasure.We have 5 kinds of foreign currency time deposit account: 1-month, 3-month, 6-month, 1-year maturities.C: Can I draw the cash from the time deposit account at any time? T: Certainly.But youd better do it on maturity date, because the interest payable is calculated at the
40、 rate of time deposit.You can earn more interest from it.However, if you want to draw cash from the deposit before the maturity date, you wont earn the interest fixed originally.C: But if I draw a part of the amount from a time deposit account before its maturity date, how to calculate the interest to be payable for the remaining undrawn amount? T: In that case, the interest to be payable for your withdraw is calcul