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1、Chapter 4 Managing in a Global EnvironmentWHATS YOUR GLOBAL PERSPECTIVE?1. In a global marketplace _.a. the entire world is a marketplaceb. national borders are irrelevantc. the potential for organizations to grow expands dramaticallyd. all of the above (d; moderate; p. 90; AACSB: Globalizations)2.
2、To succeed in a global marketplace, managers must _.a. constantly develop new strategies to maintain their parochial viewsb. expect competitors to suddenly appear at any time from any placec. implement only the best practices of their home countriesd. downplay the effect of the values and customs of
3、 other cultures(b; difficult; p. 90; AACSB: Globalizations)3. One reason for parochialism in the United States is that Americans tend to study _ in school.a. only English b. only two languagesc. English and Frenchd. English and Spanish(a; easy; p. 91; AACSB: Globalizations)4. Which of the following
4、describes the current state of the world use of languages?a. Germans and Italians, unlike other Europeans, only speak their native language.b. Americans tend to study many other languages in school.c. More than 75 percent of all primary school children in China now learn English.d. Americans tend to
5、 think of English as the only international business language. (d; moderate; p. 91; AACSB: Globalizations)5. Ethnocentric views concentrate on their _.a. home countryb. host countryc. world orientationd. racial orientation(a; easy; p. 92; AACSB: Globalizations)6. Parochialism is _.a. acceptance of d
6、iverse points of viewb. a desire to leave ones own culture for a foreign culturec. a tendency to view the world through a single perspective d. recognition of diverse religious beliefs(c; moderate; p. 91; AACSB: Globalizations)7. For U.S. businesses to have successful global management, which of the
7、 following statements provides the best advice?a. Americans should continue to push for the use of English only.b. Stick to your own customs to avoid embarrassing incidents.c. Make sure foreign businesspeople know you are American so they will speak to you in English.d. Develop an understanding of m
8、ulticultural differences. (d; moderate; p. 93; AACSB: Globalizations)8. Which of the following is the least favorable attitude for an American manager who wishes to be successful in international business?a. multiculturalb. multicentricc. ethnocentricd. polycentric(c; easy; p. 92; AACSB: Globalizati
9、ons)9. Managers with a(n) _ attitude view every foreign operation as different and hard to understand.a. geocentricb. polycentricc. ethnocentricd. transnational(b; moderate; p. 92; AACSB: Globalizations)10. Successful global management requires an attitude that is best described as _ .a. ethnocentri
10、cb. parochialc. polycentricd. geocentric(d; easy; p. 92; AACSB: Globalizations)11. A(n) _ attitude is characterized by parochialism.a. geocentricb. acculturatedc. polylinguisticd. ethnocentric (d; moderate; p. 92; AACSB: Globalizations)12. A(n) _ attitude is the view that host-country managers know
11、the best practices for running their operations.a. ethnocentricb. polycentric c. geocentricd. international(b; easy; p. 92; AACSB: Globalizations)13. The geocentric attitude is a _ view.a. nationalisticb. world-orientedc. culture-boundd. franchise-based(b; moderate; p. 92; AACSB: Globalizations)14.
12、Successful _ management requires enhanced sensitivity to differences in national customs and practices.a. ethnocentricb. polycentricc. global d. parochial(c; moderate; p. 93; AACSB: Globalizations)UNDERSTANDING THE GLOBAL ENVIRONMENT15. The _ was created by the unification of 12 countries in Europe.
13、a. European Common Marketb. European Unionc. Western European Allianced. Trans-European Market (TEM)(b; moderate; p. 94; AACSB: Globalizations)16. The principle reason for the formation of a regional trading alliance in Europe was to reassert members economic positions against the strength of the Un
14、ited States and _.a. Canadab. Mexicoc. Japand. Russia(c; moderate; p. 94; AACSB: Globalizations)17. The European Union covers _.a. border controls, taxes, and subsidiesb. nationalistic policies and travelc. employment, investment, and traded. all of the above(d; moderate; p. 94; AACSB: Globalization
15、s)18. The _ is a collection of countries that use a common currency.a. European Common Marketb. European Unionc. Western European Allianced. Economic and Monetary Union (EMU)(d; difficult; p. 94; AACSB: Globalizations)19. The single EU currency is called the _.a. francb. franc-markc. poundd. euro(d;
16、 moderate; p. 94; AACSB: Globalizations)20. The European Union currently consists of _.a. 12 countriesb. 15 countriesc. 10 countries d. 25 countries (d; difficult; p. 94; AACSB: Globalizations)21. Which of the following countries is not a member of the European Union?a. Icelandb. Irelandc. Cyprusd.
17、Slovenia (a; moderate; p. 94; AACSB: Globalizations)22. _ is expected to join the European Union in 2007.a. Hungaryb. Estoniac. Romaniad. Turkey (c; moderate; p. 95; AACSB: Globalizations)23. The executive body of the EU, based in Brussels, is known as the _.a. Maastricht Officeb. FTAAc. Euro Protec
18、torated. European Commission (a; moderate; p. 95; AACSB: Globalizations)24. Among the member countries of the North American Free Trade Agreement, trade has _ since the treaty was signed.a. decreased initially, but increased steadily b. increasedc. decreasedd. increased in commodities, but decreased
19、 in manufactured goods(b; moderate; p. 95; AACSB: Globalizations)25. The North American Free Trade Agreement includes _.a. Mexico, Canada, and the United Statesb. Canada, Mexico, and Brazilc. the United States, Canada, and Hondurasd. Columbia, Mexico, and the United Sates(a; easy; p. 95; AACSB: Glob
20、alizations)26. The North American Free Trade Agreement has resulted in which of the following?a. It increased imports from Mexico by 106 percent.b. It eliminated duties on imports from Venezuela.c. It increased exports to Canada by 62 percent.d. It increased trade with the European Union.(a; easy; p
21、. 95; AACSB: Globalizations)27. Which of the following is currently under negotiation by thirty-four countries in the Western Hemisphere? a. NAFTAb. FTAAc. Mercosurd. ASEAN(b; difficult; p. 95; AACSB: Globalizations)28. The North American Free Trade Agreement eliminated all of the following except _
22、.a. the need for import licensingb. tariffs on traded commoditiesc. customs user feesd. Chinas role as a U.S. trading partner(a; moderate; p. 95; AACSB: Globalizations)29. The Association of Southeast Asian Nations includes _.a. the members of the European Union and Indiab. the members of NAFTA and
23、CAFTAc. a membership of 10 Southeast Asian nationsd. none of the above (c; moderate; p. 95; AACSB: Globalizations)30. Each of the following is a member of ASEAN except _.a. Bruneib. Singaporec. Laosd. Japan(d; moderate; p. 96; AACSB: Globalizations)31. How many member nations belong to the African U
24、nion (AU)?a. 46b. 53c. 62d. 67(b; moderate; p. 96; AACSB: Globalizations)32. Nepal belongs to which of the following regional trade alliances?a. EUb. SAARCc. AUd. ASEAN(b; moderate; p. 96; AACSB: Globalizations)33. The World Trade Organization evolved from which of the following?a. GATTb. Mercosurc.
25、 UNIDIRd. Marshall Plan(a; moderate; p. 96; AACSB: Globalizations)34. The World Trade Organization is centered around which of the following?a. public protestsb. economic sanctionsc. trade agreementsd. peace treaties(c; moderate; p. 96; AACSB: Globalizations)35. The goal of the World Trade Organizat
26、ion is to _C_.a. help develop environmental policyb. help regulate international marketsc. help businesses conduct their businessd. help reduce conflicts between nationsc moderate; p. 96; AACSB: Globalizations)DOING BUSINESS GLOBALLY36. International businesses have been around since about what date
27、?a. the fifteenth centuryb. the seventeenth centuryc. the nineteenth century d. the twentieth century(c; difficult; p. 97; AACSB: Globalizations)37. Multinational corporations (MNCs) have only become commonplace since approximately what date?a. mid-1960s b. mid-1970sc. 1945d. mid-1980s(a; moderate;
28、p. 97; AACSB: Globalizations)38. Multidomestic corporations are known for _.a. ethnocentric attitudesb. polycentric attitudesc. multicentric attitudesd. having their holdings in one country(b; moderate; p. 97; AACSB: Globalizations)39. Which of the following is an MNC that tailors marketing strategi
29、es to the host countrys unique characteristics?a. borderless organizationb. global companyc. multidomestic corporationd. transnational organization(c; moderate; pp. 97-98; AACSB: Globalizations)40. Multidomestic corporations _.a. maintain operations in multiple counties, but do not allow managers in
30、 each country to make their own decisionsb. utilize ethnocentric attitudes in financial decisions, but favor polycentric views in human resources issuesc. utilize decentralization to make decisions in management in local countriesd. follow the tastes, preferences, and values of the home country(c; m
31、oderate; p. 97; AACSB: Globalizations)41. When an organization drops its structure based on countries and reorganizes according to industries, it is pursuing a global organizational operation known as _.a. ethnocentrismb. polycentrismc. borderless organizationd. multinational organization(c; moderat
32、e; p. 98; AACSB: Globalizations)42. Transnational organizations are also known as _.a. ethnocentric organizationsb. polycentric organizationsc. borderless organizationsd. multidomestic organization(c; moderate; p. 98; AACSB: Globalizations)43. Transnational organizations are focused on _.a. increasi
33、ng efficiencyb. developing INVsc. reinforcing structural divisionsd. all of the above(a; moderate; p. 98; AACSB: Globalizations)44. Which of the following types of business is global from its inception? a. international new ventureb. global companyc. born globald. joint economic market(c; difficult;
34、 p. 98; AACSB: Globalizations)45. Which of the following is a basic definition of a multinational corporation?a. a company that maintains operations in multiple countriesb. a company that maintains franchises in multiple countriesc. a company that has multiple home bases and manufacturing plantsd. a
35、 company that pays corporate taxes in at least two countries(a; difficult; p. 98; AACSB: Globalizations)46. Which of the following is the basic difference between multidomestic corporations and global companies?a. Multidomestic corporations typically do business with more countries than global compa
36、nies do.b. Multidomestic corporations are run by global companies but must be owned by a local, national company.c. Multidomestic corporations decentralize management to the local country, while global companies centralize management in the home country.d. Multidomestic corporations pay more in taxe
37、s than global companies do.(c; difficult; pp. 97-98; AACSB: Globalizations)47. Which of the following is not a feature of a multidomestic corporation?a. Decision making takes place at the local level.b. Nationals are typically hired to run operations in each country.c. Marketing strategies are tailo
38、red to each countrys culture.d. Products are manufactured only in the local country.(d; easy; pp. 97-98; AACSB: Globalizations)48. Which of the following types of global organizations reflects the geocentric attitude?a. multidomestic corporationb. transnational organizationc. global companyd. region
39、al organization(b; difficult; p. 98; AACSB: Globalizations)HOW ORGANIZATIONS GO GLOBAL49. Importing and exporting represent a more significant global investment than which of the following?a. licensingb. franchisingc. global sourcing d. strategic alliance(c; easy; p. 98; AACSB: Globalizations)50. In
40、 an attempt to be more aggressive, a company might export and import more. These steps usually require _.a. minimal investment and minimal riskb. conducting business in a polycentric mannerc. the establishment of strategic alliancesd. abnormal operations for a geocentric organization(a; easy; p. 99;
41、 AACSB: Globalizations)51. Franchising is primarily used by _.a. political organizationsb. manufacturing organizationsc. service organizationsd. legal organizations(c; moderate; p. 99; AACSB: Globalizations)52. In the later stages of doing business globally, if an organization is ready to make a mor
42、e direct investment, it might utilize _.a. foreign subsidiariesb. strategic alliancesc. joint venturesd. all of the above(d; moderate; pp. 99-100; AACSB: Globalizations)53. An international company is most likely to develop foreign subsidiaries _.a. before it develops licensing agreementsb. before i
43、t develops franchising agreementsc. before it begins importing and exportingd. after it establishes strategic alliances(d; moderate; p. 100; AACSB: Globalizations)54. The process of making products domestically and selling them abroad is known as _.a. exporting b. importingc. franchisingd. joint ven
44、tures(a; moderate; p. 99; AACSB: Globalizations)55. Which of the following is usually found in the final stage of an organizations global evolution?a. exporting its products to other countriesb. cross-culturally training its managersc. establishing strategic alliances with partnersd. licensing anoth
45、er firm to use its brand name(c; moderate; p. 99; AACSB: Globalizations)56. Joint ventures are a type of _.a. licenseb. franchisec. foreign subsidiaryd. strategic alliance(d; moderate; p. 99; AACSB: Globalizations)57. Foreign subsidiaries are usually managed _.a. through local control onlyb. through centralized control onlyc. through local or centralized control d. none of the above(c; easy; p. 100; AACSB: Globalizations)58. A domestic firm and a foreign firm sharing the cost of developing new products or building production facilities in a foreign