《职业综合英语教学课件》办公室礼仪office-etiqu.ppt

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1、1Office Etiquette 办公室礼仪http:/ 3-Officeetiquettehelpssmooth(使顺畅)thewheelsofdailyinteraction(互动)withintheoffice.Whatsmore,officeetiquetteensuresthatyoudontbecomeofficeenemynumberonebecauseyouvebeenirritating(打扰)peoplewithunhelpfulhabitsorcomments.Moreover,officeetiquetteisthekeydecidingfactorinhowyour

2、colleagueswillrespondtoyouandcometoyourrescue给(某人救急)whenyouneedhelp.Whyofficeetiquette?1?2?3?-4 4-51Bepunctual61BepunctualWhen?Beingpunctualisveryimportant,especiallyifyouhaveanappointment.Why?Itshowsthatyourespectthetimeofyourcolleaguesandinturnitwillcompel(驱使)themtorespectyourtimetoo.When?Avoidtur

3、ninguplaterthanyourbosswhenyoureajunior.Why?Attheentrystageofajob,sendingaclearmessagethatyoureeagerandalreadyworkingisvital.1When?Why?2When?Why?-7 7-82Dressappropriately92DressappropriatelyWhy?Theofficeisnotapartyplaceandyouwillhavetodressinawaythatcommands(要求)respectbothfromyourcolleaguesandclient

4、s.How?Donotwearultra-casual(格外休闲),provocative(刺激性)oreveningattire(衣服).Asuitorotherprofessionaloutfitshouldbeusedwheninteractingwithclients,seekingimportantdealsandotherhighlyprofessionalsituations.Why?How?-1010-113Stayawayfromgossip(闲闲言碎言碎语语)123Stayawayfromgossipwhy?Officegossipmightnotmakeorbreakyo

5、urcareerbutitcancausealotofunnecessarystresswhichshouldbeavoidedatallcosts.Anythingnegativeyousaywillgetaroundandmayreflectpoorlyonyou,orpossiblylabel(贴标签)youasthecompanygossip.How?Limityourcomments(评论)aboutcoworkers(同事)topositiveonesonly.Youmayoverhear(无意中听到)theconversationsofothers.Begoodandforget

6、youeverheardthemandapplythesowhatrule.-1313-Why?HowComments?Overhear?-1414-4Askbeforeborrowing-1515-4Askbeforeborrowing.What?Itisimperative(必须的)thatyouaskfirstandthenborrow.Why?Thisattitudeofyourswillensurethatpeoplealsotreatyourthingswiththesamerespectandyourthingsarenotmissingwhenyouarebackfromame

7、eting.How?Iftherearesomeitemsthatarealwaysneeded,haveacentralcommonpoolforsuchitemssothatdesk-nabbing(争抢的事物)ceases(停止)tooccur(发生).-1616-Whatisimperative?Why?How?-1717-5Alwayssaypleaseandthankyou-1818-5AlwayssaypleaseandthankyouWhyAfewnicewordscankeepthemoodoftheofficeuplifting(令人振奋的)oratleastkeepthe

8、moodfromturningfoul(恶臭的).HowWhenyoupassco-workersinthehallwayandthispersonisntparticularlyyourfriend,smileornod.Acknowledgethattheyarethere.Sayhellotopeopleinyourvicinity(附近)whenyoucomeineverymorning.Avicious(恶性的)habitcancreepin(滑进)whenpeopleletthiswellmanneredgreetingslipandjustslinkinto(溜进)theirse

9、atswithoutsayingaword.Watchyourlanguage.Wheninteractingwithothersattheofficerememberthatprofanity(亵渎的言语)offends(冒犯)somepeople.Alsoavoidinnuendos(暗讽)orjokesattheexpenseof(以为代价)otherpeople.-1919-PasscoworkerHow?Why?MorningHow?Why?LanguageHow?Why?-2020-216Dontconsistentlyinterruptpeople226Dontconsisten

10、tly(坚坚持不懈的持不懈的)interrupt(打断)(打断)people.Why?Doingsowillsuggestthatyourtimeoropinionismoreimportantthantheirs.How?Ifyourco-workerisonthephonebutyouneedtoaskaquestion,dontlinger(拖延).Tap(敲击)themontheshoulderandwhisper(耳语)thatyouneedthemforaminute(orleaveaquicknoteinfrontofthem)andaskthemtocallorseeyouwh

11、entheyaredone.Ifyourco-workerishavingaworkrelatedconversationdontinterrupt-justwaitforthemtofinishoraskthemtoseeyouwhentheyarethrough.Why?How?Onthephone?Work-relatedconversation?-2323-247Besensitivetoothersneedforprivacy25Dontreadsomeoneelsesfaxes,emails,mailorcomputerscreens.Onlysharepersonalthings

12、atworkthatyouwouldntmindreadinginnextweeksnewspaper.Andrememberthatwhenyousendemails,neverwriteanythingthatwouldbeaproblemifforwarded;simplybyvirtueof(因为)thefactthatanyonecanforwardanemail,youneedtobealertto(警惕)thispotential(可能性).7Besensitive(敏感)(敏感)toothersneedforprivacy(隐隐私)私)How?123-2626-8Refrain

13、from(避免)(避免)beingloud-2727-8RefrainfrombeingloudWhyThemostfrequentcomplaint(频繁投诉)madeinofficeisaboutnoisefromotherpeopleintheworkenvironment.Keepingyourvoicedownshouldbeapriority(优先)inallworkinteractions.-2828-Howtomakephonecallsintheoffice?Avoidmakingpersonalcallsatyourworkstation.Usevibratingfeatu

14、re(震动功能)ifyouneedtoleaveiton.Ifyouhavereceivedaprivatecallonyourcellphone,walkdowntothecorridor(走廊)ortofindaroomwithadooryoucanshuttotaketherestofthecallifyourelikelytodisturb(打扰)others.Avoidspeakinginaloudorbelligerent(易引起争斗的)manner.Aggressive(攻击性)orincreasinglyloudvocalizations(言辞)upsetpeopleandev

15、enthosewhoarenotthetargetoftheaggressionwillbeleftwithasenseofuneaseanddiscomfort.-2929-Howtolowerdownmusicandtalksintheoffice?Ifyoulistentoaradioorstreammusic,keepitloworwearaheadset.Beespeciallyquietinareaswherecoworkersareonbusinesscallsorinconversationswithothercoworkers.Beconsiderate(替人着想的)arou

16、ndmeetingrooms,evenifyourenotsurewhetherornotameetingisinprogressalwaysassumethereisoneandbeonthesafeside.-3030-Whatisthemostfrequentcomplaint?人们在办公室经常投诉什么How?Phone?Radioormusic?BusinessTalks?Aroundmeetingroom?-3131-9Avoidbeingasourceofodors(味道)(味道)-3232-9Avoidbeingasourceofodors.What?Eatingodorous(

17、味道浓烈的)foodatyourdesk,removingyourshoesorspritzingperfume(喷香水)orairfreshener(空气清新剂)duringthedaycanupsetthosesensitivetoodors.Why?Nobodywantsawhiffofsmellyfeetnomatterhowmuchyouthinkyoucantsmellthemandtheodoroflunchisaverypersonalthing,sodontassumeitsasdelightfultosomeoneelsesnoseasitistoyours.How?Ify

18、oudontknowifsomethingyouredoing,wearingoreatingisstronginodor,assume(假设)thatitis.-3333-What?Why?How?-3434-10Keepyourworkareatidy-3535-10KeepyourworkareatidyTrynottobemessy.Why?Amessycubicle(卡座)ordeskshowshowconfused(头脑不清)andcarelessyouare,andthatyourenotclearaboutyourself.Also,itcanreflectyourperson

19、alityorpersonallifeathome.How?Keepyourcubicletidyanddecorative(装饰性的)(withrelevantmaterialonly,forexample,somechartsorarticlesetc.).Ifyoulikeaddingapersonaltouch,suchasphotos,chooseonlyafewdecentones.-3636-Why?How?-3737-Officeetiquette办公室礼仪dresscode穿衣规则Observe服从遵守Context语境环境Smooth平滑顺畅Respondto回应Comet

20、oonesrescue救急Interact互动Irritate刺激骚扰Punctual守时Compel迫使驱使Appropriately恰当的Command要求Ultra-casual特别休闲的Provocative挑衅的刺激的Attire衣物Gossip闲言啐语Negative消极的Positive积极的Comment评论Coworker同事Label贴标签Overhear偶然听到-3838-Imperative必须的Cease停止Occur发生Uplifting令人振奋的Foul恶臭的紧张的Vicinity附近Vicious邪恶的Creepin溜进混入Slinkinto滑入Profanit

21、y亵渎Offend冒犯Innuendo暗讽Attheexpenseof以为代价Consistent不断地Interrupt打断Sensitive敏锐敏感Privacy隐私Refrainfrom避免Odor气味-3939-Byvirtueof由于Bealertto对警惕Potential潜质可能性Refrainfrom避免Complaint投诉Priority优先的人或事Handset手持听筒Headset耳机Disturb打扰Belligerent好战的好斗的Aggressive具有侵略性的Vocalization发声Vibratingfeature震动模式Corridor(走廊)distra

22、cting(分散)considerate(替人着想的Odor气味Assume假设Spitzperfume喷香水Airfreshener空气清新剂Cubicle卡座Confused头脑不清的Decorative装饰性的)-4040-What?Why?How?-4141-42More Office Etiquette 1.Pulltheplugonofficechatter.43Office Etiquette 2.Donteatsmellyfood.44Office Etiquette 3.Holdbackontheperfume.45Office Etiquette 4.Keepyourrin

23、gtoneundercontrol.46Office Etiquette 5.Donttakepersonalcallsatyourdesk.47Office Etiquette 6.Dontwearyourcommutingshoesatwork48Office Etiquette 7.Dontblowyournoseatyourdesk,butonlyifitsanemergency.49Office Etiquette 8.Dontcometoworkifyouretoosick.50Office Etiquette 9.Sharethecredit.51Office Etiquette 10.Dontuseslangine-mail.52Office Etiquette 11.Dontbeloud.53Office Etiquette 12.Respectyourcoworkersproperty.54Office Etiquette 13.Keepsharedspacesandyourownworkareaclean

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