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1、Creative Problem Solving withSix Thinking HatsHow to use Edward deBonosparallel thinking in problem solvingGoals of this programzDefine parallel thinkingzIdentify each of the six hatszLearn how to ask a good questionzApply six hats method to problem solvingWhat is parallel thinking?At any moment eve
2、ryone is looking in the same direction.So the six hats are?zSix colors of hats for six types of thinkingEach hat identifies a type of thinkingHats are directions of thinkingzHats help a group use parallel thinkingYou can“put on”and“take off”a hatUses for Six HatszProblem solving zStrategic planningz
3、Running meetingszMuch moreSix colorszWhite:neutral,objectivezRed:emotional,angryzBlack:serious,somberzYellow:sunny,positivezGreen:growth,fertilityzBlue:cool,sky aboveand six hatszWhite:objective facts&figureszRed:emotions&feelingszBlack:cautious&carefulzYellow:hope,positive&speculativezGreen:creativ
4、ity,ideas&lateral thinkingzBlue:control&organization of thinkingGeneral hat issueszDirection,not descriptionSet out to think in a certain direction“Lets have some black hat thinking”zNot categories of peopleNot:“Hes a black hat thinker.”Everyone can and should use all the hatszA constructive form of
5、 showing offShow off by being a better thinkerNot destructive right vs.wrong argumentzUse in whole or in partBenefits of Six Thinking HatszProvides a common languagezExperience&intelligence of each person(Diversity of thought)zUse more of our brainszHelps people work against type,preferencezRemoval
6、of ego(reduce confrontation)zSave timezFocus(one thing at a time)zCreate,evaluate&implement action plansUsing the hatszUse any hat,as often as neededzSequence can be preset or evolvingzNot necessary to use every hatzTime under each hat:generally,shortzRequires discipline from each personWhile using
7、it,stay in the idiomzAdds an element of play,play alongzCan be used by individuals and groupsThe blue hatzThinking about thinkingzInstructions for thinkingzThe organization of thinkingzControl of the other hatszDiscipline and focusThe blue hat rolezControl of thinking&the processzBegin&end session w
8、ith blue hatzFacilitator,session leaders rolezChoreographyopen,sequence,closeFocus:what should we be thinking aboutAsking the right questionsDefining&clarifying the problemSetting the thinking tasksOpen with the blue hatzWhy we are herezwhat we are thinking aboutzdefinition of the situation or probl
9、emzalternative definitionszwhat we want to achievezwhere we want to end upzthe background to the thinkingza plan for the sequence of hatsand close with the blue hatzWhat we have achievedzOutcomezConclusionzDesignzSolutionzNext stepsWhite Hat ThinkingzNeutral,objective informationzFacts&figures zQues
10、tions:what do we know,what dont we know,what do we need to knowzExcludes opinions,hunches,judgementszRemoves feelings&impressionszTwo tiers of factsBelieved FactsChecked FactsRed Hat ThinkingzEmotions&feelingszHunches,intuitions,impressionszDoesnt have to be logical or consistentzNo justifications,r
11、easons or basiszAll decisions are emotional in the endYellow Hat ThinkingzPositive&speculativezPositive thinking,optimism,opportunityzBenefitszBest-case scenarioszExplorationGreen Hat ThinkingzNew ideas,concepts,perceptionszDeliberate creation of new ideaszAlternatives and more alternativeszNew appr
12、oaches to problemszCreative&lateral thinking Black Hat ThinkingzCautious and carefulzLogical negative why it wont workzCritical judgement,pessimistic viewzSeparates logical negative from emotionalzFocus on errors,evidence,conclusionszLogical&truthful,but not necessarily fairSix hats summaryBlue:cont
13、rol&organization of thinkingWhite:objective facts&figuresRed:emotions&feelingsYellow:hope,positive&speculativeGreen:creativity,ideas&lateral thinkingBlack:cautious&carefulAsking the right questionzWe cant get the right answer if we ask the wrong questionzCrucial blue hat skillzOne technique:five why
14、sCreative Problem Solving“Traditional”CPSzMess-findingzData-findingzProblem-findingzIdea-findingzSolution-findingzAcceptance-findingCommon idea-finding methodszBrainstormingzMind MapszFree associationzFreewritingzIncubationSix hats&problem solvingzA more deliberate process than CPSzLike CPS,uses cre
15、ativity(green hat)zUnlike CPS,provides a mechanism for evaluating ideas&making decisionsHypothetical problem solving program using the hats-1zBlue hatOrganize the processzRed hatEmotional issues&feelingszWhite hatWhat do we know,need to knowzYellow hatProposals&suggestions;what ifs,why notszBlue hat
16、Focus on the areas that need new ideaszGreen hatGenerate new ideas&conceptszBlue hatOrganize ideas&process for evaluationzWhite,yellow&green hatsConstructive thinkingHypothetical problem solving program using the hats-2zYellow hatPositive assessment of viable alternativeszBlack hatScreening for impo
17、ssible,unusableChallenge the alternativeszYellow&green hatsOvercome objections,correct faults,remove weaknesses,solve problemszBlack hatFurther scrutiny;point out risks,dangersHypothetical problem solving program using the hats-3zBlue hatOverview of achievements so farOrganize choice of routezRed hatExpress feelings about the choiceszYellow&black hatsLooking for the best alternativezBlue hatStrategy for implementationHypothetical problem solving program using the hats-4