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1、Week 7投诉信Monday满分范文晨诵满分优范本感悟作文并背诵To whom it may concern,（说明写信 目 的）Fm one of your customers. Im writing to make a complaint about your goods.（反映问题提出解决方案）To begin with, I ordered a notebook computer and a set of English novels on your website two weeks ago, but I didnt receive them until yesterday. Be
2、sides, to my disappointment, the computer I received isnt the one I ordered. If you refer to my original order, you will find that I requested a Model 506 computer.However, Model 480 reached me instead, causing mq 犯只融 jMgonvenience. To make matters worse, the books are far from satisfying, as I foun
3、d some pages missing. Therefore, I hopethe matter for me. I wonder if you can take back those you sent out andreplace them with a Model 506 computer and a new set of books?（提出愿望）I would appreciate it if you could give due attention to this matter.Looking forward to your reply.Yours faithfully,Li Hua
4、假定你是李华，半月前你从某国外网站上订购了一台笔记本电脑和一套英文小说，昨天才到货，且电 脑不是你订购的型号，小说也有缺页现象。请就此向网店客服写邮件投诉。要点如下：1 .介绍购物情况；2 .反映存在问题；3 .提出解决方案。注意：1 .词数100左右；4 .可适当增加细节，以使行文连贯；5 .开头和结尾已为你写好，不计入总词数。To whom it may concern,Looking forward to your reply.Yours faithfully,Li Hua仿写再借鉴仿照范本中的句式补充范文并背诵Dear Sir/Madam,Fm Li Hua, a customer w
5、ho bought a loudspeaker from your website several days ago.（我写信投诉）.There seems to be something wrong with it.To begin with, the voice isnt so clear as you describe in the website. Besides, its not easy to operate, （给我造成许多不便）.Whafs worse, it often breaks down for no reason, which shows its poor quali
6、ty. （因此，我希望你能为我解决这个问题）.I wonder if I can get my money back. If not, I wish you could have it repaired or changed.（如果你对于此事给予足够的重视，我将十分感激）.Looking forward to your early reply.Yours,Li Hua假如你是李华，几天前你从国外某网站购买了一个扩音器，现在请你发一封电子邮件给该网站的管理 员反映以下问题：1 .音质不清；2 .操作不简便；3 .经常出问题。期待的解决办法：1 .退货退款；2 .修理或调换。注意：1 .词数100
7、左右；3 .可以适当增加细节，以使行文连贯；4 .抬头和落款已为你写好、不计入总词数。Dear Sir/Madam,Yours，Li HuaTuesday题型素材积累素材7争端与投诉 背满分词汇单词complain v.抱怨，投诉；complaint n.投诉；disappointing 切.令人失望的； disappointed失望的；annoying 恼人的；annoyed 的.恼火的；explanationn. M释；arise v.发生短语take . seriously 认真对待； make up for 弥补；draw the attention of 弓 |起的注意；give d
8、ue attention to .足够重视；make a complaint about.投诉背满分句型夺人眼球开头句1. Im writing to make a complaint about your standard service.我写信是为了投诉你们的服务质量。2. Im most unwilling to complain, but the service attitude of your assistants is really annoying. 我非常不愿意投诉，但你们的店员的服务确实恼人。3. Pleased with your service for years, no
9、w I feel very disappointed.虽然多年来我一直很满意你们的服务，但我现在非常失望。4. Im . a customer who bought . from your website several days ago. I am writing to you to complain about.我是你们的一位顾客，几天前我从你们的网站上购买了我写信向你投诉5. I am writing to express my dissatisfaction with/at your unfriendly attitude to customers.我写信表达我对你们对顾客不友好的态度
10、的不满。亮点出彩篇中句One annoying/unsatisfying aspect of your service is your unfriendly attitude to customers. 你们的服务项目中一个令人不满的地方是对待顾客的态度不友好。1. I felt something ought to be done about it.我觉得这方面应该做些努力。2. . Can you arrange a new one for me as soon as possible?你们能不能尽快给我换新的？3. To improve the situation, it is advi
11、sable for you to take the following measures.为了改进这种情况，建议你采取以下措施。4. I do hope that someone will take effective measures to deal with this matter.我真的希望有人能采取有效措施解决这个问题。5. I would like to draw your attention to the quality of your products.我想让你注意你们的产品质量。6. I sincerely hope you can better your service an
12、d that mistake wont arise again in the future.我真诚希望你能改进你们的服务并且此类错误将来不会再出现。韵味无穷结尾句1. I hope you will give due attention to the matter.我希望对此事你能给予足够的重视。2. I would appreciate it if you could give due attention to this matter.如果你能对此事给予足够的重视，我将非常感谢。3. It would be highly appreciated if you could do somethi
13、ng about it.如果你能为此采取措施我将万分感谢。4. I am really annoyed about it I trust/have great faith that you will take my complaints seriously.我对这件事真的很恼火。我相信你会认真对待我的投诉。学写满分句.我写信是为了投诉你们令人恼火的服务态度。5. 我想让你注意你们服务员的礼仪。Wednesday满分模板巧用题型微攻略考情分析题型解读写作步骤高考在前儿年考查过投诉信，投 诉的问题在学习和生活中时有 发生，应熟悉它的写作形式和常 用句型投诉信是写信人对产品或服务 表示不满的信件。常
14、用于消费者 的利益受损、正常生活和工作受 到干扰等令人烦恼的事情。写投 诉信时，注意写明投诉原因，用 词恰当第一步：表明投诉原因 第二步：说明投诉问题， 并说明问题带来的后果 第三步：提出合理的建议 或期待回复满分巧模板Dear Sir/Madam,My name is/I*m （自我介绍）.I feel bad to trouble you but I am afraid that I have to make a complaint about （投诉的内容）. （简述导致矛盾的事件）. I （表达本人曾做过的努 力）.But （投诉原因一）.Besides, （投诉原因二）.To be
15、frank, （客观的评论，以示诚恳）.To make up for it, I suggest（表达本人期待的解决方案）.I sincerely hope you can better your service and that mistake wont arise again in the future.I am really annoyed about it. I believe you will take my complaints seriously. Looking fonvard to your early reply.Yours sincerely,Li HuaA自我介绍+投诉
16、的原因A说明投诉的具体情况及问题带来的后果, 并提出解决方案A期待回复模板示范文Dear Manager,Im Li Hua, one of your hotefs customers. Im writing to complain about your unsatisfying service.During my stay at your hotel from Jan 28 to 30, the service in your hotel left much to be desired. To begin with, I found my suitcases broken after the
17、y were carried to my room by one of your porters. Besides, water was leaking out of the toilet in the bathroom. Worse still, the noise from the bar downstairs went on so late into the night each night that I couldnt get good rest. Im disappointed with your service, and I hope you can better your ser
18、vice in case the same matter arises in the future.Im really annoyed about it. I believe you will take my complaints seriously. Looking forward to your early reply.Yours sincerely,Li Hua 亲爱的经理：我是李华，贵酒店的一名顾客。我写信向您投诉贵店令人不满的服务。我在贵店居住的1月28号至1月30号期间，贵店的服务有太多让我不满之处。首先，我发现我的行 李箱在被贵店的一个行李员送至房间后破损。另外，卫生间的马桶漏水
19、。更糟糕的是，楼下酒吧的噪音每 晚持续到深夜影响我的休息。我对贵店的服务很是失望，并且希望您改进服务质量以防这样的问题在以后 仍然发生O八我对这件事真是很恼火。我相信您会认真对待我的投诉。盼望尽早回复。李华Thursday考场作文研析试考场好题假如你是李华，你看到“International Friendship Club”所做的广告后加入了该俱乐部，但他们并没有履 行相关承诺。请用英语写信给主办方，要求解释以下承诺：1 .退还交友需要的照片；2 .两周内提供六个不同国家的笔友信息；3 .活动不收取任何费用。注意：1 .词数100左右；4 .可以适当增加细节，以使行文连贯；5 .信的开头和结尾
20、已为你写好，不计入总词数。，DearSir/Madam,I am writing to complain about the service I have received from your International Friendship Club.Yours faithfully,Li Hua练考场审题第一步认真审题组织要点体裁话题人称时态要点书信投诉第一、二人称现在完成时提出投诉原因列举投诉的3个方面表述不满，要求解决问题，盼望回复第二步遣词造句设计亮点1 .我一月前加入你们的俱乐部，你没有提供给我你们的广告中许诺的东西。锤炼词汇和句式（定语从句）：I joined your club
21、 a month ago, and you have not me the thingsyou promised in your advertisement.高级句式（非谓语动词作状语和定语）:your club a month ago, I haven*t been offered the things in your advertisement.2 .你承诺不收取学生任何费用，但我上周收到一个20英镑的账单，我想我不应付钱0锤炼词汇：You said this was a service to students, but I received a bill of 20 last week.
22、 Idont think I will pay for it.高级句式（非限制性定语从句+状语从句）： you said this was a free service to students, I received a bill of 20 last week,I do not think I should pay.第三步美化成文誉写清晰also counts falso counts fDoor Sir/Madam.Door Sir/Madam.,，倚am writingi/c Y03vcd jrto complain qbo（t thp. go卜四、c。八 tcrnotioncd Fri
23、endshipClub .Haviny Join0d your club monthboon。批上gd tho things promised mqo . 1 hoventijour（】di/or tK。m匕门t You sold th。t（】di/or tK。m匕门t You sold th。tyou would “turnphotographs jmodicrtcLg ； but I cm still iA/nitingor i:hem aft0r on。 month. In addution；or i:hem aft0r on。 month. In addution；,Qid thatp
24、0Hri 0ndsyon would s0nd me 防 e det。欣in 6 di力ore/rt cou/it力OG yv汕谪 2you呼vv00ks. Now /口 四。念 hni/。poK0d and J hove oclij 卜0m 1/0R 2 nomg （】nd （。北已& Flna儿） . to mabo matters wry，：十hough y soid this was a free seri/、cc to stud匕nts ； I received o biU 。/ 20 lost i/vocA 广 which Ido not thinb I s hu Lddo not
25、 thinb I s hu Ldpuq.I Qm i/03 disappoint0d with ijour scri/fc。 and woLd 澄c ljou to oxpSln the problemsodiataLy.Lookincj rwurd 仇 hearing jrom /松Li Huo学写满分句problems满分句：i am very disappointed with your service and would like you to explain the immediately.学写句：我对你的表现很不满意想让你立刻解释原因。Friday新鲜作文集训Writing 1投诉
26、电话干扰假如你是高三学生李华。上周日你和家人在希尔顿国际大酒店就餐时，邻座的女孩高声打电话，影响 了其他客人。请你就此事用英语给该酒店写一封信，内容包括：1 .事情经过；2 .不良影响;3 .具体建议。注意：1 .词数100左右；4 .可以适当增加细节，以使行文连贯；5 .开头和结尾已为你写好，不计入总词数。，Dear Sir,I am sorry to trouble you but I have something to complain about.Yours,Li HuaWriting 2投诉货品过期未到假定你是李华，你在国外某网站上买了三本英文原版书籍，15天内能到货，但是至今已超过
27、了 3天你 仍未收到书。请你根据图片内容和以下要点给该网站写一封邮件。1 .说明写邮件的目的；2 .描述相关信息（快递单号、发货日期等）；.提出你的要求。注意：1 .词数100左右；2 .可以适当增加细节，以使行文连贯;3 .开头和结尾已写好，不计入总词数。Dear Sir or Madam,Sincerely yours,Li HuaWeekend 循序写作训练灵活驾驭并列句（二）记写作公式写作公式 9 祈使句+and/or+简单句祈使句与简单句为顺承关系，用and,如表“否则”，用。r。 简单句谓语用一般将来时(will do)。，Study hard, and you will make
28、 progress.你若努力学习就会取得进步。Deal with the matter immediately or I will take measures.立司处理此事，否则我会采取措施。 写作公式 10 was/were doing sth when did sth. sb. be doing sth. when .某人正在做某事突然 sb. be about to do when .某人正要做某事这时I was about to leave when the phone rang.我刚要离开电话响了。We were having dinner when we heard a huge
29、noise.我们正在吃晚饭这时听见很大的噪音。.练写作技能I .用适当的并列连词填空1. Open the door let the cool air in.2. There are few new words in the article,we couldnt understand it.3. Be more careful,youll have an accident.4. Its raining very hard,wed better stay here.5. . Take a raincoat with you,you*ll get wet.6. Start out right aw
30、ay,youll miss the first train.7. He was about to tell me the secret someone patted him on the shoulder.8. She was holidaying in a wildlife park she was bitten by a tiger.IL翻译下列句子1 .对于该事件给予足够重视，否则你的生意会受到影响。(affect)2 .尽快给我换本新书，否则我会采取措施。3 .给我一个合理的解释，我就会感到满意。4 .我刚要睡觉这时传来了一阵恼人的噪音。(annoy)5 .我正在欣赏音乐这时电视坏了。
31、6 .给我解决这个问题，我就会继续信任你。III.选用适当的过渡词或连词补充下面的投诉信，并背诵成文now that, to begin with, however, in additionDear Alice,I was very glad to receive my favorite novel Life of Pi., when I opened the package, I was sorry to find something wrong with it., some pages are missing.， there are some dirty spots on the cove
32、r, which looks ugly.I would like you to exchange a new one for me.the winter holiday is around the corner, I would Im looking forward to your early reply.Yours,Li Hua补充练一点用所给动词的正确形式补全下面的投诉信，并背诵成文Dear Sir/Madam,Im Li Hua, one of your customers. Fm writing (complain) about the novel I bought from your
33、 website.Two weeks ago I (place) an order on the Internet for a copy of Gone with the Wind, which is priced at $20. This morning I received it, but much to my surprise, I found the back cover of the book (miss), which made me (annoy). Although it wont affect my reading much, I do wish (have) a perfect copy. Could you please send me another copy as soon as possible? I also wonder if you could cover the postage. I sincerely hope you can better your service and that mistake wont arise again in the future.Fm looking forward to your early reply.Yours,Li Hua