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1、-英文版客户满意度调查问卷-第 3 页CUSTOMER FEEDBACK QUESTIONNAIREWe need your suggestions and commentsAccessibility of our WebsiteExcellent Very good good fair poor very poor DisappointingYour main information area of interest产品范围1 产品范围2 产品范围3 产品范围4 Adequacy of the information providedExcellent Very good good fair
2、 poor very poor DisappointingHelpfulness of the information provided Excellent Very good good fair poor very poor DisappointingAbout our productsHow frequent do you purchase products from Total? Daily weekly monthly neverTotal products that you purchase most frequently (Hold down control to select m
3、ore than one product)*Jewellery packaging Jewellery display Watch packaging humidor gift box others Place where you purchase Total products most frequently*Name of outlet where you purchase Total products most frequentlyRange of Totals productsExcellent Very good good fair poor very poor Disappointi
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5、Total?Yes No MaybeAbout our servicesHow quickly we answer the phoneExcellent Very good good fair poor very poor DisappointingHow we answer the phoneExcellent Very good good fair poor very poor DisappointingThe accuracy and honesty of the information we supply you withExcellent Very good good fair po
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8、d fair poor very poor DisappointingOur complaint handling systemExcellent Very good good fair poor very poor DisappointingCondition of our service stationsExcellent Very good good fair poor very poor DisappointingCondition of our service station equipmentExcellent Very good good fair poor very poor DisappointingBase on your last experience with our services, would you purchase products/services again from Total?Yes No MaybePlease share with us any other information would you like to help us serve you betterComments/Suggestions: Complaint :Compliment :YOU COMPANY NAME:SIGNATURE:DATE: