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1、第二辑Test 1Work experience programmeThe manufacturing company you work for has decided to offer a two-day week work experience programme for a small group of students from a local business college.You have been asked to help with the preparations for this programmeDiscuss the situation together, and d
2、ecide:l What kind of work experience the company might offerl How the participants should be selectedl What feedback and evaluation should take place after the programme has finished【题目分析】工作实习计划 你所在的制造公司决定为当地一所商学院的一组小学生提供一个两周的工作实习计划。公司要求你们几人协助这个项目的准备工作。 你们一起讨论当前的状况，并决定：l 公司可以提供哪方面的工作经验l 如何挑选项目参与者l 项
3、目结束后，如何对学生进行反馈并做出评价【思路点拨】主题讨论要点讨论结果原因Work experience programmeKinds of work experienceWork experience in after-sale dept.No technical knowledge neededSelection of participantsJunior: no similar former experience Proficient in English, disciplined Having time & knowledge;English-speaking clients;Nove
4、lty of the programme;Demanding work environmentFeedback and evaluationRegular meetings on working days, report, grade awardedHelp students improve their work, gain experience【词汇、短语】专业的 professional 售后服务after-sale service监督、管理 supervise 大三学生 junior熟练的，精通的 proficient要求高的、吃力的 demanding例会 regular meetin
5、gs反馈 feedback【句型点击】l 赞同他人观点Let me see, well, I suppose that .Its like this, you see.Thats exactly my opinionl 委婉同意As far as Im concerned From my point of view, Let me put it this way, 【参考范例】A：Hi, Jason and Mark, shall we discuss the work experience programme for a while?B: No problem, I heard that t
6、he students were from a local business college and had no technical knowledge in manufacturing. So I wonder whether they could fit it here. After all, our company manufactures mobile phones.C: No worries, our company can provide work experience that doesnt require professional skills.A: Thats right,
7、 I have decided to carry out the programme in the after sale department. Students should take a two days training before they their work and the after sale department will arrange several experienced staff to supervise their work, the students are expected to develop their skills in customer service
8、 and learn to deal with customers complaints and help the companies to improve their products image and service.B: It seems you have got everything settled down.A: Not yet.C: Then what shall we do next?A: The selection of participants. The company can offer the working experience for 20 students. Co
9、uld you give me some suggestions on selecting the ideal participants for the programme?B: In my opinion, ideal participants should be junior students because they have time to take part in this programme and have been trained formally in business college for more than two years. Students should also
10、 be proficient in English because a number of our clients speak English. Mark, what do you think?C: I agree with you. Whats more, potential participants will be asked to take an English speaking test before the programme starts. In addition, students should have a good attendance record and academic
11、 performance in school because they are in a demanding work environment which requires them to follow strict discipline and work as a team.A: Thank you very much to your advice. Now, there just one thing left, the feedback and evaluation of the programme.B: I think after the sale department should h
12、ave meetings for students at the end of every working day to help them conclude their work.C: And after the programme ends, students are required to write a report of their work experience in our company, the report should include the arrangement of the programmme, the training classes in the after
13、sale department, work experience during the two weeks, the things they have learned and the problems, troubles they have met. They are encouraged add anything they want to the report.A: Good ideas. Finally, I think the supervisors will give each student a grade for the programme based on their perfo
14、rmance and other standards of evaluation.第二辑Test 2English language trainingYour company is planning to offer 30 hours of English language training to employees.You have been asked to help with the planning and organization of the training.Discuss the situation together, and decide:l Which staff woul
15、d benefit most from English language trainingl How to encourage employees to take part in the trainingl What kind of schedule will be suitable for the training?英语语言培训 你所在的公司计划为员工提供30个小时的英语语言培训，公司要求你协助策划和组织这次培训。你们一起讨论当前的状况并决定：l 哪些员工从英语语言培训中获益最大？l 如何鼓励员工参加培训?l 什么培训方式更加适合？【思路点拨】主题讨论要点讨论结果原因English lang
16、uage trainingWho will benefit most from the trainingMarketing departmentThey use English a lot in their workHow to encourage the staff to attend the trainingMake this training a part of the annual performance evaluationThe staff will realize the importance of itWhat training programme fits most Syll
17、abus containing business writing and speaking They are the most practical for the time being【词汇、短语】假定，认为 assume交际性的communicative 时间安排 schedule 动机 motivation 受训者 trainees弄清楚 figure out教学大纲 syllabus 年度评价 annual evaluation 【句型点击】l 表达赞同 I cant agree moreYou have my vote You are absolutely right进一步阐释 in
18、other words, 【参考范例】A: It is nice to join this programme and work with you two.B: The honor is mine. I think we should start from the preparation because a good start is the half of the success.C: You are absolutely right. I think we should start from selection the trainees.A: In your mind, who will
19、benefit most from the training programme?B: I believe staff from the marketing department will do. They use English a lot in their work, but in the beginning, we should make it an open opportunity to everyone. I mean everyone should have the access to this language training programme, and when peopl
20、e find it difficult or unrelated to their working field, they will naturally quit. In this way, we will figure out who needs the training most.C: You have my vote here. We have to make sure that the selection of the trainee is open and fair. Then how to encourage the staff to attend the training? Wh
21、at if they are unwilling to spend their time doing this?A: We can make this training programme a part of the annual performance evaluation. By doing so, the staff will realize the importance of it.B: That is definitely a perfect motivation. Ok, lets move on to what programme fits most.C: We have ple
22、nty of choices and various teaching methods and syllabus will result in different commands of a foreign language. I think here the million dollar question is in what form the training programme should be carried out. Personally, I prefer syllabus containing business writing and speaking because acco
23、rding to my experience they are the most practical for the time being.A: I cant agree more. We have to make sure through the language training the company can indeed benefit from it. In other words, what ever the programme is, it has to be related to our business life.B: Exactly! I am thinking about
24、 a renowned language training organization. They use communicative and situational teaching methods and can ask them to design the programme.C: Ok, you have my vote. Some professional opinions can do no harm.第二辑Test 3Team workYour company is sending a small group of employees away together for three
25、 days to encourage them to work as a team.You have been ask to help plan the programmeDiscuss the situation together and decide:l What practical arrangements the company needs to make before the tripl Which work and leisure activities would be suitable for the groupl How to evaluate the success of t
26、he trip.团队协作你的公司要将几个员工派出三天，让他们待在一起，以便把他们培养成一个工作团队，你们被指派协助这个计划。你们一起讨论一下这个情况，并决定：l 在把员工派出之前需要做什么特殊的安排l 对于这个小组来说，什么工作内容和休闲活动比较合适l 如何评价这个活动是否成功【思路点拨】主题讨论要点讨论结果原因Team workArrangements before the tripSelection of the participantsThe member of the programmeWork and leisure activitiesCooperative activitiesP
27、eople can get to know each otherHow to evaluate the tripGive them an assignment to test the resultAction speaks louder than words【词汇、短语】安排 arrangements参考的意见 consult参与者 participants 增强 enhance 区别性特征 distinctive feature优缺点 pros and cons【句型点击】 and so forth With regard to , I may choose otherwise. 关于我持不
28、同看法Frankly, 坦白说Thats how I feel. 我有同感【参考范例】A: Ok, lets get start to make some arrangement of the trip. If you have any opinions, please feel free to share it here.B: I think the selection of the participants is the essential part. If we send out the wrong guy, there will be no room to fix it when it
29、 is over.C: Yes, I agree. The member of the programme must have something in common, yet something distinctive. So they can learn from each other and depend on each other, we can meet the HR and refer to their education background, their specialty and so forth.A: I see eye to eye with you on this po
30、int. Now, lets move on to the next item. That is, what work and leisure acclivities we should offer them.B: Since it is a trip designed to enhance team-working spirit, we should involve corporative activities such as hiking, ball games etc. so they can get to know each other. C, do you have any comm
31、ent on this? Whats your proposal?C: I generally agree with you on that, but Im thinking of something innovative. Hiking and ball games are cool, but there are organizations providing more interesting programmes enhancing team working spirit. My former company once has training in the suburb and we h
32、ad a lot of fun because they provided activities full of imagination and excitement.A: Ok, we can consult that organization you just mentioned and make the decision later. Any way, its a good thing to have more choices, but whatever form it is, we also have to think about how to evaluate the success
33、 of the trip. That is to say, when they come back, how do we know they are a better team or not? What if the members didnt learn much from it?B: We can ask them to write a report and see what happens during the trip. Or we can even ask them to keep journals and note whatever they come across and wha
34、tever they feel.C: With regard to the evaluation, I may choose otherwise. I prefer to give them an assignment, thats the best way to see whether they are better individuals and better members of the team. You know, action speaks louder than words.A: Or, we can do both. I think both of you came up wi
35、th excellent idea.B: Two heads are always better than one.C: I assume the trip will be a success.第二辑Test 4Entertaining Foreign ClientsYour company is entertaining a group of foreign clients for three days,Including one non-working day.You have been asked to plan a programme for the visit.Discuss the
36、 situation together, and decide:l What kind of activities would be suitable for the visitl Which members of staff should accompany the visitorsl What information it would be useful to know about the clients before finalizing the programme你所在的公司要接待一批国外客户，接待活动共安排三天，其中一天为非工作日。公司要求你们为这次接待活动制定计划。 你们一起讨论当
37、前的状况并决定：l 给国外的客户安排些什么样的活动合适l 安排哪些员工来陪同这些客户l 接待计划定稿前需要了解哪些接待客户的信息【思路点拨】主题讨论要点讨论结果原因Entertaining Foreign ClientsKinds of activities Company tour;Meeting;sightseeing tour;Clients first visit to Beijing Useful information about the clientsReligion , demands from clientsSpecial food arrangementsPersonali
38、zed serviceMembers of staff to accompany the visitorsLinda and DavidGood personalityFluent English Well-acquainted with company business 【词汇、短语】熟悉的Well-acquainted最新产品 latest product考虑周到的 considerate 首次上市，发行 launch有关的 concerned游览胜地 tourist attractions考虑 take into account【句型点击】l 转移话题Lets move on the n
39、ext item.Lets pass on the next subject.The next question on the agenda isNow lets come to the question of .l 表示同意Thats a good point.I agree with you.I see what you mean.Thats absolutely true.【参考范例】A: Now, lets discuss the details of the programme for the visit of our foreign clients coming next Thur
40、sday. I think we should finalize the programme this afternoon.B: Yeah, I have made reservation in Hilton Hotel and Ill pick them up in the airport.C: Good job. Will you be able to accompany them during their visit as well?B: Im afraid not. Ill be away on a business trip next Friday, so we will have
41、to find someone else to do this job.A:How about Linda? Shes well-acquainted with our companys business and her English is very good.B: Yes, Linda is lovely and considerate. Shes perfect for the job.C: I agree. I enjoy working with her, too. By the way, there are more than 30 members in this group, h
42、ow about letting David assist Linda?A: Thats a good point. All right then, lets moves on to the next item. What kinds of activities would be suitable for their visit? We havent decided on that.B: They will be staying here for three days including one non-working day. So I think we should arrange a t
43、our in our company and a meeting with the concerned department and staff. I know some clients would renew their contracts with our company during this visit.A: And I suggest we should leave one day for sightseeing because for most of these foreign clients, this is their first visit to Beijing.C: Of
44、course, the last day of their visit is Saturday, its non-working day. How about taking them to some tourist attractions on that day? Such as the Great Wall, the Summer Palace, the Forbidden City and the Tiananmen Square.B: Good idea, but do you think a one-day tour can include so many places?C: Well
45、, thats a tough question. Whats more, Saturday is a public holiday, so I suppose there must be a lot of people in those places, which will take up more time.A: Absolutely, so I think we should have an early start on Saturday. Well first take them to the Great Wall in the morning, and visit the Forbi
46、dden City and the Tiananmen Square in the afternoon. The Summer Palace has to be left out this time.B: Yeah, I agree with you.A: Ok, well have a one day for sightseeing, and two days for business. Weve just arranged a company tour and a meeting. And I think we still got a lot of time to cover.C: Ive
47、 contacted our clients and they told me they want to see and experience our latest products.B: Well, were going to have a big launch of them next month, and I am not sure whether it is a good time to display the products to them before the launch.A: Maybe we can have a video presentation for them.B: Wonderful! And we can follow the presentation with a discussion on our latest products.A: Right on! What else should we take into account before finalizing the programme?B: Oh, I almost forgot, is there any Muslims in