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1、福特六和汽車公司福特六和汽車公司福特六和汽車公司福特六和汽車公司HR Best PracticesHR Best Practices1Ford Lio Ho HRFord Lio Ho HRPresentation ObjectivesPresentation Objectives Share a common vision and value of Share a common vision and value of HR and understand how we achieve it HR and understand how we achieve it Understand the s
2、trategic role of HR in Understand the strategic role of HR in delivering key business resultsdelivering key business results Be aware to the transformation and Be aware to the transformation and growth mindset to deliver HR businessgrowth mindset to deliver HR business23456789Building Business Succe
3、ssBuilding Business Successthrough HRthrough HRHigh PerformanceWork CultureWhat?Work to achieve Business ObjectivesWhat?Work to achieve Business ObjectivesHow?Employee/Organization How?Employee/Organization CapabilityCapabilityWhy?Employee Engagement/CommitmentWhy?Employee Engagement/CommitmentAlign
4、ed WithAligned With Business StrategyBusiness Strategy Reward System Reward System Communication System Communication System Performance System Performance System Learning System Learning SystemAligned WithAligned With ResourceResource Technology Technology Mgr/Mgr/SpvrSpvr Work Environment Work Env
5、ironment Organization Structure Organization Structure Processes Processes101112131415161718192021222324252627FLH HR BullseyeImage/PersonalityProduct/ServiceProfessional Innovative TrustBusiness Partner-Proactive-Professional-Self-confidenceChange Agent-Envisioning-Leading-Executing“Zest for Work/Li
6、fe”Promoter-Passionate/Energetic-Counseling/Consulting-Customer intimacyOperational Excellence-Advanced planning-Quality-focused-ReliableEfficient&Effective-Speedy-Flexible-MeasurableInnovative-Out-of-box thinking-Feasible-Delight CustomersPeople Business-Developing people-Inspiring learning-Competi
7、tive advantagesTransformation&Growth-Breakthrough-Leading Change-e-TechnologyValue28福特六和人力資源處軸心圖福特六和人力資源處軸心圖形象形象/特質特質產品產品/服務服務專業專業創新創新信賴信賴企業伙伴企業伙伴-極主動極主動-具專業具專業-有自信有自信變革領導者變革領導者-預思未來預思未來-領導改變領導改變-落實執行落實執行活活得精得精彩彩推手推手-熱情熱情/有勁有勁-諮諮商商/諮詢諮詢-走向顧客走向顧客完善運作完善運作-前瞻規劃前瞻規劃-堅持品質堅持品質-值得信任值得信任效率與效能效率與效能-超迅速超迅速-富彈
8、性富彈性-可衡量可衡量創新創新-跳脫思維框架跳脫思維框架-可執行的可執行的-取悅顧客取悅顧客人的經營人的經營-人員發展人員發展-激勵學習激勵學習-競爭優勢競爭優勢轉型與成長轉型與成長-突破轉型突破轉型-領導變革領導變革-科技再造科技再造價值價值2930313233343536373839404142434445溝通溝通溝通溝通:溝通溝通溝通溝通:溝通溝通溝通溝通無遠弗屆的溝通無遠弗屆的溝通無遠弗屆的溝通無遠弗屆的溝通 跨層級的溝通會議跨層級的溝通會議跨層級的溝通會議跨層級的溝通會議 定期舉辦焦點團體討論定期舉辦焦點團體討論定期舉辦焦點團體討論定期舉辦焦點團體討論象包含象包含象包含象包含:女性女
9、性女性女性、新進員新進員新進員新進員工工工工、新任用主管與資新任用主管與資新任用主管與資新任用主管與資深同仁等。深同仁等。深同仁等。深同仁等。定期舉辦年度員工溝通定期舉辦年度員工溝通定期舉辦年度員工溝通定期舉辦年度員工溝通大會。大會。大會。大會。廠內溝通電視牆即時放廠內溝通電視牆即時放廠內溝通電視牆即時放廠內溝通電視牆即時放送公司訊息。送公司訊息。送公司訊息。送公司訊息。定期針對各項員工議題定期針對各項員工議題定期針對各項員工議題定期針對各項員工議題與工會溝通，俾使維與工會溝通，俾使維與工會溝通，俾使維與工會溝通，俾使維持互信且和諧的勞持互信且和諧的勞持互信且和諧的勞持互信且和諧的勞 資資資資
10、關係。關係。關係。關係。員工通訊月報。員工通訊月報。員工通訊月報。員工通訊月報。設立員工諮商中心已提設立員工諮商中心已提設立員工諮商中心已提設立員工諮商中心已提供所有福特六和員工供所有福特六和員工供所有福特六和員工供所有福特六和員工一傾訴職場心聲的空一傾訴職場心聲的空一傾訴職場心聲的空一傾訴職場心聲的空間。間。間。間。員工申訴制度員工申訴制度員工申訴制度員工申訴制度 企業內部網站企業內部網站企業內部網站企業內部網站 勞資溝通勞資溝通勞資溝通勞資溝通(一一一一 )46勞資溝通勞資溝通勞資溝通勞資溝通The company management participation in The compa
11、ny management participation in annual Union Representative Convention.annual Union Representative Convention.Regular briefing to Union officials on business Regular briefing to Union officials on business state of company.state of company.Informal communication at any occasional Informal communicati
12、on at any occasional timing and place for any provisional/emergency timing and place for any provisional/emergency issue.issue.Union Officials to visit dealers to know more Union Officials to visit dealers to know more about sales business situationabout sales business situation47Plant Health&Safety
13、 Committee and Plant Health&Safety Committee and SubcommitteeSubcommitteeMonthly MFG safety meetingMonthly MFG safety meetingWeekly plant health&safety auditing with Weekly plant health&safety auditing with Health&Safety SpecialistHealth&Safety SpecialistFood Quality Improvement CommitteeFood Qualit
14、y Improvement CommitteeEmployee Pension Fund Supervision Employee Pension Fund Supervision CommitteeCommittee勞資溝通勞資溝通勞資溝通勞資溝通48Company new product launch activityCompany new product launch activityCorporate image build-up activities such Corporate image build-up activities such as car donation ceremony,beach cleaningas car donation ceremony,beach cleaningVisit Ford dealer to support Company Visit Ford dealer to support Company sales businesssales businessModel workers selection and rewarding/Model workers selection and rewarding/recognitionrecognition勞資溝通勞資溝通勞資溝通勞資溝通49