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1、参考答案:ObjectivePriorityActionStepsResponsible Person(who)Due date (when)StatusReduce office supply costs by 10% by the end of the 4th quarter.1CJack BrownSeptember 15Completed2DMike JonesSeptember 15Completed3BMike JonesOctober 1Completed4AJack/MikeOctober3 0CompletedEmail Response Rate: 10% of 500 e
2、mails (50 sales leads)Direct Mail Response Rate: 20 prospects out of 50 sales leadsLunch dateNumber of new clients: 10 out of 20 prospectsSales: Increase sales by 10%参考答案:To increase sales by 10% at the end of six monthsBusinesses that require HR software solution to manage HR functionsJanuary 2015I
3、nvite sales lead to attend a free workshop.Mar to May, direct selling to prospects5HJackNovember 15In Process6EJackNovember 15In Process7FJackDecember 15In Process8GJack/Mike MikeJanuary 15Not startedComplete the apology letter with the given Chinese.Dear Mrs. Smith,I am writing to 1（为道歉）passing not
4、es in class.I realize that you were discussing important concepts that are going to help us write our upcoming analysis essays and do well on the final, and I should have been 2密（切关注）.3（从现在开始）,I 11 limit my classroom communication to helpfulcomments that are 4（_有关）the subject matter and wait to disc
5、uss personal things until after class.I also wanted to thank you for giving me a warning 5 代_（替）detention because my coach would have benched me if Ihad been late to practice. I 6 丞（诺）you wont have to make that decision again.7（谨上），KellyTammen 参考答案：1. apologize for 2. paying closer attention 3. From
6、 now on 4. relatedto 5. instead of 6. promise you 7. Sincerely/Sincerely yoursWrite a composition on My Dream Job. Your writing should include the followings.1. position: customer service representativeability: communication and customer service skills2. reason: an expert in the product line and str
7、ong relationships with customers参考答案：What I look for in a job, and what I love about this customer service representative position, is the ability to utilize my communication and customer service skills. I love interacting with customers and quickly and effectively problem solving with them. Down th
8、e road, after becoming an expert in your product line and developing strong relationships with your customers, I would love to work in sales.Write about an event based on the following information. You may need the 5Ws and 1H elements.Titanic31 May 1911She waslaunchedThe largest ship afloat;with a g
9、ross tonnage of 46,328 tons1() April 1912maiden，oyagefrom Southamptono New Yorkat 11:40 p.m. on Sunday 14 hit zApril 1912badly darn iceberg;laged2227 passengers and crew on boardat 2:20 a.m. on Monday 15April 1912sank1522 were drowned;705 escapedAt dawn on 15 April 1912Some of the survivors were pic
10、ked upThe Cunard liner Carpathia heard thewireless distress calls参考答案:Titanic was launched on 3 I May 1911 and sailed on her voyage from Southampton to New YoEkr,ia Cherbourgand Queenstown,) on 10 April 1912. With a gross tonnage of 46,328 tons, she was the largest ship aflo A88;2 feet long, 92 feet
11、 wide, 8 decks rising to the height of an 11 -storey build inEo.ur days and seventeen hours after the voyage began, at11:40 p.m. on Sunday 14 April, she hit an iceberg and was badly damaged. Two hours and forty minutes later she sank. Of the 2227 passengers and crew, 705 escaped in twenty lifeboats
12、and rafts; including her master, Captain Edward Smith. At dawn on 15 April the Cunard liner Cai*pathia, having heard theTitanics wireless distress calls 58 miles away, arrived at the scene and began picking up survivors.Complete the Promotion Project with the given Chinese.Promotion mixEmai1Direct M
13、ailWorkshopSalesforceGoalsTo（六个月增加10%的销售）Target marketBusine?ses that（需求人力资源管理软件处理人力管理职能）Lunch date（2015 年 1 月）Key messages to get leads to respond to your offer/call to actionPresent softwares unique features that address users needs.（邀请销售领军人物参加免费的研讨会）Activities/TimingJan 15, send 500 emails to a list of companys target marketJFeb 15, send direct mail to 50 qualifying sales leads, and register 20 to attend free workshopMar 1 5 3 hours of workshop for 20 prospects（三月到五月，1句有意向的客户直接销售）