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1、1380国开电大本科商务英语3历年期末考试试题及答案汇编（排序考试版）1380国开电大本科商务英语3历年期末考试试题及答案汇编 排序考试版 说明：可以依据试题首字母音序查找试题及答案。第一大题 交际用语 _It includes merchandise, packaging and shipping, duty if required, any taxes and insurance.内部资料 答案What does the estimate include？ _内部资料 Thank you. I must say I have a great staff. 答案Its a pleasure
2、to meet you, Ben. So youre the one responsible for those outstanding sales figures Ive seen. _内部资料 We are headquartered in Shanghai. 答案Where are your headquarters？ _内部资料 We offer special services such as personal belongings, express, holiday pick-up and delivery services and so on. 答案What kind of sp
3、ecial services do you offer？ _内部资料 Well, it is a separate department. But there are two laboratories, one at each production plant. 答案What about the Research and Development Department？ _内部资料 Yes, certainly. We are a medium firm with about two thousand people in two different plants.答案Could you tell
4、 me how your company is actually organized？ _2021年1月试题 According to law，they refer to transportation，construction，finance，insurance and the like. 答案What do you mean by taxable services？ _2019年1月试题 For individual income tax，it is within the first 7 days. 答案What is the deadline for tax declaration？ _2
5、019年1月试题 Thank you.I must say I have a great staff. 答案Its a pleasure to meet you，Ben.So youre the one responsible for those outstanding sales figures Ive seen. _2020年7月试题 Thank you.I must say I have a great staff. 答案Its a pleasure to meet you，Ben.So youre the one responsible for those outstanding sa
6、les figures Ive seen. _2019年7月试题 They refer to the royalties，including patent right，copyright，trademark right，and soon. 答案What are intangible assets？ _2020年1月试题 Usually，the similar contracts signed with other consignees are based on 12months. 答案How long is your consignment term，normally？ _2020年1月试题
7、Well，it is a separate department.But there are two laboratories，one at each production plant. 答案What about the Research and Development Department？ _2021年7月试题 Yes，certainly.We area medium firm with about two thousand people in two different plants. 答案Could you tell me how your company is actually or
8、ganized？ _2021年7月试题 Yes，I will try my best. 答案Can you give me a brief introduction about it？ _2019年1月试题 Yes，I will try my best. 答案Can you give me a brief introduction about value added tax _According to law, they refer to transportation, construction, finance, insurance and the like.内部资料 答案What do y
9、ou mean by taxable services？ _Alright, I will try my best.内部资料 答案Can you give me a brief introduction about business tax？ _For individual income tax, it is within the first 7 days.内部资料 答案What is the deadline for tax declaration？ _They refer to the royalties, including patent right, copy right, trade
10、mark right, and so on.内部资料 答案What are intangible assets？ And could you give me your signature here？2020年7月试题 _ 答案Sorry？Im afraid I didnt quite catch that. But what do you want me to do there？内部资料 _ 答案You have to give a presentation on what our products are. By the way，what do you want me to do there
11、？2019年7月试题 _ 答案You have to give a presentation on what our products are. Can you show me the schedule？ 2018年7月试题_ 答案Sure，a tight schedule as usual Can you show me the schedule？内部资料 _ 答案Sure, a tight schedule as usual Does modern logistics mean transportation and delivery？2018年7月试题 _，Modern logistics
12、 is more about effective and efficient flow of materials and information. 答案No，its not the whole story Dont hesitate to click on our website when you need us.2021年7月试题 _Thank you. 答案I will Dont hesitate to click on our website when you need us.内部资料 _Thank you. 答案Sure, I will Excuse me，_.2020年1月试题 It
13、 stands for strengths，weaknesses，opportunities and threats. 答案what do you mean by SWOT？ Good afternoon.Can I help you？2020年1月试题 _ A deposit account or a current account？ 答案Yes，Id like to open an account. Good morning. Far East Logistics Company._.内部资料 Good morning. This is Maggie Bonner. I would lik
14、e to know more about your products. 答案May I help you？ Good morning._Madam？2020年7月试题 Good morning!I need a check to send to my publisher in New York. 答案What can I do for you， Good morning._？2018年7月试题 Good morning!I need a check to send to my publisher in New York. 答案What can I do for you，Madam Good m
15、orning.Far East Logistics Company._.2021年1月试题 Good morning.This is Maggie Bonner，I would like to know your freight forwarding business. 答案May I help you？ Good morning.Far East Logistics Company._.2018年7月试题 Good morning.This is Maggie Bonner.I would like to know your freight forwarding business. 答案Ma
16、y I help you？ Hello!_？2018年1月试题 Hello，this is Michael from Tianjin Vanguard Trading Inc. 答案Who is that？ Hello!_？内部资料 Hello, this is Michael from Tianjin Vanguard Trading Inc. 答案Who is that？ Hello, this is Steven Smith.Nice to hear your voice again.内部资料 Hi, Mr.Smith._ 答案I would like to know about the
17、 coverage of your freight forwarding business. Hello，this is Steven Smith.Nice to hear your voice again.2018年7月试题 Hi，Mr.Smith._the coverage of your freight forwarding business？ 答案I would like to know about Hello，this is Steven Smith.Nice to hear your voice again.2019年7月试题 Hi，Mr.Smith._ 答案I would lik
18、e to know about the coverage of your freight forwarding business. Hello，this is Steven Smith.Nice to hear your voice again.2021年7月试题 Hi，Mr.Smith._ 答案I would like to know more about the coverage of your freight forwarding business. I think a bus stop advertisement is a very wise chance to promote our
19、 products.2018年1月试题 _ 答案You said it. I think a bus stop advertisement is a very wise chance to promote our products.2021年1月试题 _ 答案You said it. I think a bus stop advertisement is a very wise chance to promote our products.内部资料 _ 答案You said it. Im afraid we put less emphasis on the overall design of
20、the whole project.2021年7月试题 _ 答案Our main goal is to establish our brand name among our target audience. Kathy，Id like you to meet Maggie Jacobs.2018年1月试题 _，Maggie.Youre doing a great job. 答案Im pleased to meet you Kathy，Id like you to meet Maggie Jacobs.2020年1月试题 _，Maggie.Youre doing a great job. 答案I
21、m pleased to meet you Kathy，Id like you to meet Maggie Jacobs.内部资料 _，Maggie. Youre doing a great job. 答案Im pleased to meet you May I suggest the sales start on or about October 1？2018年1月试题 _ 答案Great Morning, Maggie. Could you talk briefly about your career development？内部资料 _答案Thanks for giving me th
22、is opportunity. I started as a clerk in the Then，what kind of music are you going to have in the background？2019年7月试题 _ 答案Wed better use light ones.They make the audience feel comfortable. Then，what kind of music are you going to have in the background？2021年1月试题 _ 答案Wed better use light ones.They ma
23、ke the audience feel comfortable. We would like to place an order for some of your C.Z desk units.2021年1月试题 _ 答案Certainly，we keep a large supply in stock We would like to place an order for some of your C.Z desk units.2019年7月试题 _ 答案Great!We keep a large supply in stock. We would like to place an ord
24、er for some of your C.Z desk units.内部资料 _ 答案Thank you very much. We keep a large supply in stock. What about the commission？2018年1月试题 _ 答案Im afraid you have to tell me how large your order is going to be What about the commission？2020年7月试题 _ 答案Im afraid you have to tell me how large your order is go
25、ing to be. What about the commission？内部资料 答案Im afraid you have to tell me how large your order is going to be. What are they？_？2019年1月试题 Its a secret.But Ill give you some hints，anyway. 答案Can I have an idea about them What can I do for you，Madam？2019年1月试题 _500 yuan in cash to my son in Beijing Unive
26、rsity. 答案Id like to remit What can I do for you，Madam？2020年7月试题 _ 答案Id like to remit 500 yuan in cash to my son in Beijing University. What does CIF refer to？内部资料 答案It refers to cost, insurance and freight What is it in particular youre interested in？内部资料 答案Your kitchenware, I suppose. What is the c
27、riminal limit？内部资料 答案The amount exceeds 10% of the amount that he should declare. What kind of music are you going to have in the background？内部资料 Light ones._. 答案It makes the audience feel comfortable. Why did you choose our company？内部资料 _ 答案Sorry, I didnt catch that. Would you say it again？ You nee
28、d to pay a visit to our important customers from Chamberlain Automation Systems Company in Washington.内部资料 _ 答案Sorry, can you repeat the name of the company？ 其次大题 词汇语法 _a vacation is always a good way to get relaxation and refreshment.2018年7月试题 答案Taking _a vacation is always a good way to get relaxa
29、tion and refreshment.内部资料 答案Taking _an effective manager lies in knowing the right management style.2021年1月试题 答案Being _you go to visit a new customer to negotiate a sale，you should find out as much as you can about them.2019年7月试题 答案Before _you go to visit a new customer to negotiate a sale，you shoul
30、d find out as much as you can about them.2021年1月试题 答案Before _you have said is very important to us.2018年1月试题 答案What _you have said is very important to us.内部资料 答案What _youd have to tell me how large your order is going to be.2020年1月试题 答案Im afraid _your price be competitive and date of shipment accep
31、table, we intend to place a large order with you.内部资料 答案Should A good salesperson is good at listening to and taking note of_different people tell him.2021年1月试题 答案what A letter of_is a document issued by a financial institution.内部资料 答案credit A marketer_buyers needs and desires in order to decide wha
32、t products to make available.2021年7月试题答案focuses on A sales department_many people who are based in different parts of the country or the world.2021年1月试题答案consists of According to law, taxable services refer to transportation,_,finance, insurance and the like.内部资料 答案construction According to law，taxa
33、ble services refer to transportation,_,finance，insurance and the like.内部资料 答案construction According to law，they refer to transportation，construction，finance，insurance and_.2021年1月试题 答案the like According to law，they refer to transportation，construction，finance，insurance and_.2019年7月试题 答案the like Acco
34、unting errors will happen from time to time but many common accounting mistakes_with proper planning and preparation.2021年7月试题 答案can be avoided Additionally, make sure that your password is long enough to_easily being hacked.内部资料 答案prevent it from Additionally，make sure that your password is long en
35、ough to_easily being hacked.2018年7月试题 答案prevent your account from After having seen the and_samples，Jenny makes the specific inquiry.2019年1月试题 答案catalog After having seen the and_samples，Jenny makes the specific inquiry.内部资料 答案catalog All the prices on the list are subject_to our final confirmation.
36、内部资料 答案to All the prices on the list are subject_to our final confirmation.2019年1月试题 答案to An example of soft sell is to distribute free samples_customers often respond favorably.内部资料 答案to which An example of soft sell is to_free samples to which customers often respond favorably.2021年7月试题 答案distribu
37、te An IT system at a personal computer manufacturer may help a manager_the information and recommend an action.2021年1月试题 答案analyze Are there any other features worth_about the organization of the company？2021年1月试题 答案mentioning Assets appear on your balance_.内部资料 答案sheet Before I came to America, I_a
38、s an executive secretary with a trading company for one year in Britain.内部资料 答案had worked Before I came to Beijing，I_as an executive secretary with a trading company for one year in Britain.2021年7月试题 答案had worked Being an_manager means knowing when to use the right management style.内部资料 答案effective
39、Businesses can use free samples to build rapport and_customers_products or services.内部资料 答案engageto Does that include the turnover_in advance？2018年7月试题 答案received Does that include the turnover_in advance？内部资料 答案received Finally, they return the_to the people who bought shares in the company.内部资料 答案
40、profits Finally，they return the_to the people who bought shares in the company.2018年1月试题 答案profits Firms hold regular sales conferences_their entire sales force can meet，receive information and ask questions about new products and receive training.2019年7月试题 答案where Generally_, business tax is based
41、on taxable services, the transfer of intangible assets and sale of immovable property within China.内部资料 答案speaking Good manners may be varied_cultural backgrounds.内部资料 答案due to Good manners may be varied_cultural backgrounds.2018年1月试题 答案due to Having been working in logistics for 3 years，he is more_
42、than he used to be.2018年7月试题 答案confident Headhunters or_search firms specialize in finding the right person for the right job.2021年7月试题 答案executive I cant attend the meeting in Washington next week so I_you as the most able substitute.2019年7月试题 答案have proposed I didnt know you_a previous supplier.20
43、18年7月试题 答案were I didnt know you_a previous supplier.内部资料 答案were I have monthly remittances_to me from the Canada Embassy and Id like to have the money paid into an account.2020年1月试题 答案sent I led and_a sales team of 20 people.2018年7月试题 答案motivated I led and_a sales team of 20 people.内部资料 答案motivated I plan to use the media mix to reach our_.2018年1月试题