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1、智慧树知到商务英语章节测试答案第一章1、The decision choosing a career is very easy, you can just do what you like.A:对B:错正确答案：错2、You can find a satisfied job by listening to your parents advice.A:对B:错正确答案：错3、Your past can provide important clues to your personality and character.A:对B:错正确答案：对4、_jobs involve researching
2、new technologies and creating products in collaboration with sales and production divisions, within set schedules.A:PlanningB:SalesC:Technologies and researchD:Finance正确答案：Technologies and research5、_ are the external factors you need to investigate when you do self evaluation.A:Current job marketB:
3、Economic needsC:Location preferences and family needD:All of the above正确答案：All of the above第二章1、While functional resume places emphasis on career progression, a chronological resume focuses on your abilities and skills.A:对B:错正确答案：错2、Youd better not to use a resume template, you need to make it uniqu
4、e.A:对B:错正确答案：错3、The three forms of resume introduction are_.A:qualifications summary, career objective, and professional profileB:qualifications and award, career profile, and professional profileC:character profile, career objective, and professional introductionD:qualifications introduction, caree
5、r objective, and character profile正确答案：qualifications summary, career objective, and professional profile4、When gather information on the companys profile and background, you can _.A:visit their website.B:read about them in the pressC:speak to others who either work there or know the company quite w
6、ell.D:do all the above.正确答案：do all the above.5、The appropriate body language during an interview is _ .A:smileB:make eye contactC:sit or stand up straightD:lean back a little bit to show your interest正确答案：smile,make eye contact,sit or stand up straight第三章1、Although employees can choose when to start
7、 and when to finish their work in flexitime schedule, they have to put in the total number of hours required by the employer.A:对B:错正确答案：对2、If you work from home, you can do anything you like at anytime.A:对B:错正确答案：错3、Under _, the standard work week is compressed into fewer than five days.A:fewer work
8、 weekB:flexi work weekC:condensed work weekD:compressed work week正确答案：condensed work week+compressed work week4、The benefits of working from home for employee are _.A:It can help people maintain a better work life balance and well beingB:It can minimize the stress associated with physical commutingC
9、:They can retain trained staff who need flexible arrangementD:They can save money on office space and reduce office overheads正确答案：It can help people maintain a better work life balance and well being+It can minimize the stress associated with physical commuting5、_is an office organization system whi
10、ch involves multiple workers using a single physical work station or surface during different time periods.A:FreelanceB:Part time workC:Shift workD:Hot desking正确答案：Hot desking第四章1、Management is to attain organizational goals in an effective and efficient manner.A:对B:错正确答案：对2、Planning is the ability
11、to influence people toward the achievement of goals.A:对B:错正确答案：错3、When a manager decides where he wants the company to be in the future and how to get it there, he is performing the_ function.A:planningB:organizingC:leadingD:controlling正确答案：planning4、_ control is the heart of any control system and
12、includes directing, monitoring and fine-tuning activities as they occur.A:FeedforwardB:ConcurrentC:FeedbackD:On-time正确答案：Concurrent5、When a manager handles ceremonial and symbolic activities for the department or organization, he is performing the _ role.A:spokespersonB:figureheadC:decisionalD:entre
13、preneur正确答案：figurehead第五章1、Organizational structure indicates how all the job responsibilities fit together and the deployment of organizational resources.A:对B:错正确答案：对2、An organizational chart shows the interaction among job positions, but cant show relative ranks of its parts and positions.A:对B:错正确
14、答案：错3、_ structure is organized around key functions or departments。A:FunctionalB:DivisionalC:GeographicD:Matrix正确答案：Functional4、The main types of organizational structures are_.A:functional structureB:divisional structureC:geographic structureD:matrix structure正确答案：functional structure+divisional st
15、ructure+geographic structure+matrix structure5、_ structure is commonly used in very large organizations when a greater volume requires greater coordination.A:FunctionalB:DivisionalC:GeographicD:Matrix正确答案：Matrix第六章1、Employee benefits is pay for services during the course of employment.A:对B:错正确答案：错2、
16、Employers can choose whether or not to offer mandatory benefits.A:对B:错正确答案：错3、_ is a direct form of employee compensation, including salary, or wage, overtime wage, commission, etc.A:Benefits packageB:Monetary compensationC:Non-monetary compensationD:Compensation package正确答案：Monetary compensation4、W
17、hy benefits are important for employers?A:Benefits can keep the employees engaged and on board once they worked in the company.B:Benefits help to retain enjoyable and rewarding staff.C:Benefits can attract talents.D:Benefits can help employer differentiate its business from its competitors.正确答案：Bene
18、fits can keep the employees engaged and on board once they worked in the company.+Benefits help to retain enjoyable and rewarding staff.+Benefits can attract talents.+Benefits can help employer differentiate its business from its competitors.5、Employees that are happy and positive at work are said t
19、o have positive or high employee morale.A:对B:错正确答案：对第七章1、The 4Cs of marketing is the foundation of the idea of marketing mix.A:对B:错正确答案：错2、Statistics and details about the product and the market help make a good product presentation.A:对B:错正确答案：对3、In the introduction phase of product life cycle, comp
20、any may have _ sales volume.A:smallB:mediumC:bigD:huge正确答案：small4、To meet the pricing objective of maximizing profit margin, _ pricing strategies is often employed.A:penetrationB:skimmingC:loss leaderD:psychological正确答案：skimming5、Which of the followings are the possible sources of new-product ideas
21、for a company?_A:The investigation of customer needsB:The new possibilities offered by technological advancesC:The analysis of rival productsD:The suggestions from suppliers正确答案：The investigation of customer needs+The new possibilities offered by technological advances+The analysis of rival products
22、+The suggestions from suppliers第八章1、The retailers can purchase goods from manufacturer or through a wholesaler.A:对B:错正确答案：对2、Supermarket a self-service shop offering a wide variety of food and household products, organized into aisles.A:对B:错正确答案：对3、B2B online shopping refers to the process that a co
23、nsumers directly buy goods or services from a seller over the Internet without an intermediary.A:对B:错正确答案：错4、_ engaged in the sale of products using marketing methods which do not include a physical location.A:Store retailersB:Non-store retailersC:Brick-and mortar store retailerD:Traditional store r
24、etailers正确答案：Non-store retailers5、The most common types of non-store retailers are_.A:online storesB:mail-order retailersC:vending machinesD:convenient stores正确答案：online stores+mail-order retailers+vending machines第九章1、Advertising is a composed non-personal communication of information, paid for by
25、identified sponsors.A:对B:错正确答案：对2、The example of Cannon advertisement that displays consumers its specification, features and so on illustrates the function of advertising that it provides product and brand information.A:对B:错正确答案：对3、_ includes messages directed at retailers, wholesalers, and distrib
26、utors, as well as industrial purchasers and professional such as lawyers and physicians.A:Directional advertisingB:Institutional advertisingC:Business-to-business advertisingD:Public service advertising正确答案：Business-to-business advertising4、When consumers are dissatisfied with their current product,
27、 despite of the established habit, advertising _.A:does not influence the consumer as far as to switch brand.B:gives the consumer reasons to switch brand.C:demands the consumer to switch brandD:offer consumer specific benefits to switch brand正确答案：gives the consumer reasons to switch brand.5、Advertis
28、ing provides reminders and reinforcement that it constantly remind the consumer about the _ of the products.A:nameB:benefitsC:valueD:price正确答案：name+benefits+value第十章1、_ was recognized as The Father of accounting and bookkeeping.A:John GougeB:Luca PacioliC:Da VinceD:Henry Ford正确答案：Luca Pacioli2、Your
29、company purchased on credit art equipment from Gregs Equipment Company for $3,900. The transaction will be recorded as:A:Dr. Art Equipment $3,900 Cr. Accounts Payable $3,900B:Dr. Accounts Payable $3,900 Cr. Art Equipment $3,900C:Dr. Art Equipment $3,900 Cr. Cash $3,900D:Dr. Cash $3,900 Cr. Art Equip
30、ment $3,900正确答案：Dr. Art Equipment $3,900 Cr. Accounts Payable $3,9003、The recording rules of a manual accounting system are different from that of a computerized one.A:对B:错正确答案：错4、In a firm, if the net sales are 200 million dollars, the cost of goods sold is 50 million dollars, what is the gross pro
31、fit?A:250 million dollarsB:150 million dollarsC:300 million dollarsD:350 million dollars正确答案：150 million dollars5、A high degree of liquidity can enhance the firms safety, but an excessive degree of liquidity can reduce the firms return.A:对B:错正确答案：对第十一章1、Why do we mean that a successful and pleasant
32、business travel depends on adequate preparations?A:make your life much betterB:get your goals attainableC:make your business expandD:get your travel enjoyable正确答案：get your goals attainable2、According to the dialogue, how do we ask for “a much better room” when we deal with check-in?A:King size roomB
33、:a room with front viewC:standard roomD:deluxe room正确答案：deluxe room3、In modern society, foreign currency is the necessarity in business preparations.A:对B:错正确答案：错4、As for business travelers, the appropriate medical and travel insurance that extends into the countries of destination is of great import
34、ance.A:对B:错正确答案：对5、If we use electronic ticket, we dont have to produce photo identification.A:对B:错正确答案：错第十二章1、In accordance with the class, which of the following the NOT the benefit of the employee training and development?A:Increased productivityB:Improved quality of workC:resource usageD:higher
35、staff retention rate正确答案：resource usage2、In accordance with the class, Training involves an expert working with learners to transfer to them certain areas of knowledge or skills to improve in their current jobs.A:对B:错正确答案：对3、According to the class, methods of training can be divided into cognitive a
36、nd behavioral methods.A:对B:错正确答案：错4、Demonstrate relationships among concepts are not belonging to the cognitive methods.A:对B:错正确答案：错5、Simulation exercises are not the method of off-the-job training.A:对B:错正确答案：错第十三章1、New employee orientation often includes an introduction to each department in the co
37、mpany but a new employee does not meet senior employees in the process.A:对B:错正确答案：错2、Performance appraisal is only used to make decisions related to merit pay increases.A:对B:错正确答案：错3、Walmart uses a micro-tailored appraisal system to analyzes individual and team performance levels.A:对B:错正确答案：对4、In th
38、e column of “Comments” of the appraisal form the appraiser may jot down the employees _.A:good or poor behaviorB:productivityC:knowledgeD:quality正确答案：good or poor behavior5、Performance appraisal provides a formal system through which the supervisor _.A:acquires a clear picture of the subordinates pr
39、esent performanceB:makes plans to remedy deficienciesC:makes plans to reinforce strengthsD:punish the employee正确答案：acquires a clear picture of the subordinates present performance+makes plans to remedy deficiencies+makes plans to reinforce strengths第十四章1、For the reason of selfishness and personal ga
40、in, people make decisions based on the punishment or reward they received for previous decisions.A:对B:错正确答案：对2、Philanthropic initiatives are now linked to the companys profit-making strategies.A:对B:错正确答案：对3、People often act unethically to pressure suppliers to lower prices below market value out of
41、the reason of _.A:selfishnessB:conflicts with personal valuesC:cultural differencesD:profit pressures正确答案：profit pressures4、In the early 20th century, the concept of “corporate social responsibility” was proposed by some _.A:Eastern scholarsB:Eastern intellectualsC:Western scholarsD:Western intellec
42、tuals正确答案：Western scholars5、Generally speaking, corporate responsibility involves _.A:human rightsB:labor standardsC:environmentD:contribution to the society正确答案：human rights+labor standards+environment+contribution to the society第十五章1、Some companies have a team-based culture with employee participa
43、tion on all levels, while others have a more traditional and formal management style.A:对B:错正确答案：对2、If an employee prefers to work independently, but works for a company that emphasizes teamwork, he is likely to be less efficient.A:对B:错正确答案：对3、When building a corporate culture, the managers own behav
44、iors should match the main values of the company.A:对B:错正确答案：对4、According to the dialogue, some staff members feel that their good performance has not been duly recognized.A:对B:错正确答案：错5、A_ is a planned activity that makes up a special event.A:symbolB:storyC:sloganD:ceremony正确答案：ceremony第十六章1、E-commer
45、ce, communication technologies, and the expansion of business-based economies through out the world have forged new connections among countries.A:对B:错正确答案：对2、In high context culture, there is more of a quiet understanding of what is going on and less is said about it, as in the end we should be just
46、 understood.A:对B:错正确答案：对3、In a high power distance organization, you view your leader as an equal, regardless of his or her formal position or title.A:对B:错正确答案：错4、_ deals with understanding different business customs, beliefs and communication strategies.A:inter-cultural communicationB:cross- cultur
47、al communicationC:multi-lingual communicationD:intra-cultural communication正确答案：cross- cultural communication5、A key to being successful in business internationally is _.A:to travel frequentlyB:to learn English wellC:to understand the role of culture in international businessD:to deal with difficult people正确答案：to understand the role of culture in international business