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1、实用酒店英语交际用语汇总餐馆篇餐馆英语1. 寻问餐厅 到国外游玩，品尝当地美食是行程重头戏之一，然而，身为异乡人，自然无法知道每家餐厅口碑如何。此时，不妨向饭店中的服务人员询问，说出自己的喜好及需求，请对方做最佳建议。是否可介绍一家附近口碑不错的餐厅?Could you recommend a nice restaurant near here?我想去一家价位合理的餐厅。I want a restaurant with reasonable prices.我想去一家不会吵杂的餐厅。Id like a quiet restaurant.我想去一家气氛欢乐、活泼的餐厅。Id like a rest
2、aurant with cheerful atmosphere.是否可建议这一类的餐厅?Could you recommend that kind of restaurant?此地餐厅多集中在那一区?Where is the main area for restaurants?这附近是否有中国餐厅?Is there a Chinese restaurant around here?这附近是否有价位不贵的餐厅?Are there any inexpensive restaurants near here?你知道现在那里还有餐厅是营业的吗?Do you know of any restaurant
3、s open now?我想尝试一下当地食物。Id like to have some local food.最近的义大利餐厅在那里?Where is the nearest Italian restaurant?2. 餐厅预约享受异国美食是出国旅游的乐趣之一，若已打听好何处有美味，不妨在出发前先打电话询问是否需订位，以免兴冲冲的出门，却碰上餐厅客满的情况。电话预约时，一定要详细告知餐厅预约时间、人数与名字，并且最好询问清楚是否需着正式服装，以免届时失礼。我需要预约位子吗?Do I need a reservation?我想要预约3个人的位子。Id like to reserve a table
4、 for three.我们共有6个人。We are a group of six.我们大约在8点到达。Well come around eight oclock.我要如何才能到达餐厅?How can I get there?我想要预约今晚7点2个人的位子。Id like to reserve a table for two at seven tonight.我很抱歉。今晚的客人相当多。Im sorry. We have so many guests this evening.我们大概需要等多久?How long is the wait?9点应该没问题。Nine oclock should be
5、 O.K.今天的推荐餐是什么?What do you have for todays special?我们想要面对花园的位子。Wed like a table with a view of garden.没问题。请给我你的名字。Its O.K. Your name, please.我的名字是洁西卡杨。My name is Jessica Yang.餐厅是否有任何服装上的规定?Do you have a dress code?女士是否需着正式服装?Could the ladies wear formal dresses?请不要穿牛仔裤。No jeans, please.3. 餐厅点餐篇到异国品尝
6、美食可说是旅游的乐趣之一，然而，若是语言不通，大概就很难品尝餐厅最受好评的菜色了。因此，学会基本点餐说法，适当的询问服务生，并表达自己喜好，包管可以让自己吃得地道又满足。请给我菜单。May I have a menu, please?是否有中文菜单？Do you have a menu in Chinese?在用晚餐前想喝些什么吗？Would you like something to drink before dinner?餐厅有些什么餐前酒？What kind of drinks do you have for an aperitif?可否让我看看酒单？May I see the wine
7、 list?我可以点杯酒吗？May I order a glass of wine?餐厅有那几类酒？What kind of wine do you have?我想点当地出产的酒。Id like to have some local wine.我想要喝法国红酒。Id like to have French red wine.是否可建议一些不错的酒？Could you recommend some good wine?我可以点餐了吗？May I order, please?餐厅最特别的菜式是什么？What is the specialty of the house?餐厅有今日特餐吗？Do you
8、 have todays special?我可以点与那份相同的餐吗？Can I have the same dish as that?我想要一份开胃菜与排餐（鱼餐）。Id like appetizers and meat (fish) dish.我正在节食中。Im on a diet.我必须避免含油脂（盐份/糖份）的食物。I have to avoid food containing fat (salt/sugar).餐厅是否有供应素食餐？Do you have vegetarian dishes?你的牛排要如何烹调？How do you like your steak?全熟（五分熟/全生）。
9、Well done (medium/rare), please.预订酒店英语（开房必备）Dialogue Aa:Good morning.Hilton Hotel. May I help you?b:Good morning.Have you got any vacancies for the nights of 12th and 13th.Id like to make a reservation for the two nightsa:All right .Single or double-room?b:Double-room please.a:Yes.we have a double -
10、room available.b:Is that with or without bath?a:Its a room with shower and toilet ,sir.b:That sounds fine. Is there an air conditioner?a:Yes,but of course.b:How much will it be for one night?a:Let me see.A double-room $800 per night.b:Does that include breakfast?a:Yes.that includes a continental bre
11、akfast and a morning newspaper.b:Do you accept VISA?a:Yes, we do, what time will yo be arriving?b:I should be there aroud 5:30 p.m on the 12th.a:Ok, sir ,Could I take your name and contact number, please?b:Yes,Its John Smith.Its New York 456-122a:Could you spell that, please?b:J-o-h-s-m-i-t-h.a:John
12、 Smith. double-room with bath and air conditioner for the nights of 12th and 13th.b:Thats right.Thank you.a:Thank you sir. Good-bye. 饭店交流用语欢迎和问候语：1、Good morning(afternoon, evening), sir(madam)早上（下午、晚上）好，先生（夫人）。2、How do you do?您好！（初次见面）Glad to meet you .很高兴见到您。3、How are you?您好吗？Fine, Thanks. And you
13、?很好，谢谢。您好吗？4、Welcome to our hotel (restaurant , shop).欢迎到我们宾馆（餐厅、商店）来。5、Wish you a most pleasant stay in our hotel .愿您在我们宾馆过得愉快。6、I hope you will enjoy your stay with us.希望您在我们宾馆过得愉快。（客人刚入店时）I hope you are enjoying your stay with us.希望您在我们宾馆过得愉快。（客人在饭店逗留期间）I hope you have enjoyed your stay with us.希
14、望您在我们宾馆过得愉快。（客人离店时）7、Have a good time!祝您过得愉快！电话用语：8、*hotel , front desk. Can I help you?*饭店，前厅。您找谁？9、Sorry, Ive dialed the wrong number.对不起，我拨错号了。10、May I speak to your general manager?能和你们总经理说话吗？Speaking.我就是。11、Sorry, he is not in at the moment.对不起，他现在不在。Would you like to leave a message?您要留口信吗？12、
15、Pardon.对不起，请再说一遍，好吗？I beg your pardon.对不起，请再说一遍，好吗？祝贺语：13、Congratulations!祝贺您！14、Happy birthday!生日快乐！15、Happy new year!新年快乐！16、Merry Christmas!圣诞快乐！17、Have a nice holiday!假日快乐！18、Wish you every success!祝您成功！答谢和答应语:19、Thank you (very much).谢谢您（非常感谢）。20、Thank you for your advice (information , help)感谢
16、您的忠告（信息、帮助）。21、Its very kind of you .谢谢，您真客气。22、You are welcome .不用谢。23、Not at all.不用谢。Dont mention it .不用谢。24、Its my pleasure .非常高兴为您服务。(With pleasure.)(My pleasure.)25、I am at your service .乐意为您效劳。26、Thank you for staying in our hotel.感谢您在我们酒店下榻。27、Im sorry .很抱歉。28、Excuse me .对不起。29、Im sorry, Its
17、my fault.很抱歉。那是我的过错。30、Sorry to have kept you waiting.对不起，让您久等了。31、Sorry to interrupt you.对不起，打扰您了。32、Im sorry about this.对此表示抱歉。33、I apologize for this.我为此道歉。34、Thats all right.没关系。35、Lets forget it.算了吧。征询语：36、Can(May)I help you?我能帮您什么吗？Yes, please.好的。37、What can I do for you.我能为您干点什么？38、Is there a
18、nything I can do for you?有什么能为您效劳的吗？39、Just a moment, please.请稍等一下。40、May I use your phone?我能借用您的电话吗？Certainly.当然可以。Yes, of course .当然可以。指路用语:41、Go upstairs/downstairs.上楼/下楼。42、Its on the second (third) floor .在二（三）楼。43、Excuse me.对不起。Where is the washroom (restroom, elevator)?请问盥洗室（休息室、电梯）在哪儿？This w
19、ay, please.请这边走Turn left /right.往左转/右转。45、Its in the lobby near the main entrance.在大厅靠近大门。46、Its in the basement at the end of the corridor.在地下室走廊尽头。提醒用语：47、Mind(Watch)your step.请走好。48、Please be careful.请当心。49、Please dont leave anything behind.请别遗忘您的东西。50、Dont worry.别担心。51、Take it easy.放心好了。52、Pleas
20、e dont smoke here.请不要在这边抽烟。告别语：53、Goodbye.再见。54、See you late.再见。55、Good night.晚安。56、See you tomorrow.明天见。57、Goodbye and thank you for coming.再见，谢谢您的光临。58、Goodbye and hope to see you again.再见，希望再见到您。59、Have a nice trip!一路平安！60、Wish you a pleasant journey! Good luck!祝您旅途愉快！祝您好运！前厅：1、Have you a reserva
21、tion?您预定过了吗？2、May I know your name and room number?您能告诉我您的名字与房间号吗？3、Here is your room key.给您房间钥匙。4、Please pay at the cashiers desk over there.请去那边帐台付款。5、Are these your baggage?这些是您的行李吗？May I take them for you?我来帮您拿好吗？客房部6、Housekeeping. May I come in?客房服务员，我可以进来吗？7、Leave your laundry in the laundry i
22、n the laundry bag behind the bathroom door.请把要洗的东西放在浴室门后的洗衣袋中。8、I hope Im not disturbing you.我希望没有打扰您。9、One moment ,madam. Ill bring them to you right away .等一会儿，夫人。我马上送来。10、Ill send for an electrician( doctor.)我给您请电工（大夫）。餐饮部：11、Sit down, please .Here is the menu.请坐，给您菜单，先生。May I take your order, si
23、r?您要点菜吗？12、What would you like to have, coffee or tea?您要喝咖啡还是茶？13、Would you like to have any wine with you dinner?您用餐时要喝点酒吗？14、Service hours are:（餐厅）供应时间是：7:00a.m.to 9:00a.m.for breakfast.早餐7点到9点。11:30a.m.to1: 30p.m.for lunch.午餐11点半到1点半。6:30p.m.to 8:30p.m.for dinner.晚餐6点半到8点半。15、Here is the bill. Pl
24、ease sign it.这是您的帐单，请签字。服务台常用词汇management 经营、管理market price 市价cashiers desk 兑换处coin 硬币accounting desk 帐务处check-out time 退房时间voucher 证件price list 价目表check, cheque 支票sign (动)签字interest 利息form 表格reservation 预订reception desk 接待处tip 小费reservation desk 预订处luggage office 行李房per thousand 千分之 spare (形)多余的pos
25、tpone (动)延期cancel (动)取消travelers cheque 旅行支票pay (动)付款fill (动)填写administration 管理、经营note 纸币registration desk 入宿登记处lobby 前厅luggage rack 行李架visit card 名片identification card 身份证rate of exchange 兑换率conversion rate 换算率charge (动)收费bill 帐单change money 换钱procedure 手续、程序information desk 问询处luggage label 行李标签o
26、verbooking 超额订房per cent 百分之 reasonable (形)合理的cash (动)兑换keep (动)保留、保存bank draft 汇票accept (动)接受procedure fee 手续费fill in the form 填表电讯服务operator 电话员house phone 内部电话special line 专线dial a number 拨号码hold the line 别挂电话cant put somebody through 接不通ordinary telegram 普通电话receiver 听筒city phone 城市电话telephone nu
27、mber 电话号码replace the phone 挂上电话Line, please. 请接外线The line is busy(engaged) 占线send a telegram(cable) 发电报long distance 长途电话telephone directory 电话簿call somebody up 打电话给某人 cant hear somebody 听不见cant get through 打不通inland telegram 国内电报ordinary mail 平信switchboard 交换台central exchange 电话总局The connection is
28、bad. 听不清express telegram 加快电报 special dispatch 专电registered fee 挂号邮资postcard 明信片客房设备、用品escalator 自动楼梯bookshelf 书架ground floor (英)底，层，一楼cabinet 橱柜switch 开关Venetian blind 百叶窗帘 curtain 窗帘 wastebasket 字纸篓tea trolley 活动茶几night table 床头柜 first floor (英)二楼，(美)一楼 folding screen 屏风hanger 挂钩plug 插头wall plate
29、壁上挂盘 Chinese painting 国画 elevator, lift 电梯drawer 抽屉second floor (英)三楼，(美)二楼 spring 弹簧cushion 靠垫，垫子socket 插座，插口sitting room 起居室voltage 电压floor 楼层，地板carpentry (总称)木器tea table 茶几bedclothes 床上用品quilt 被子 mattress 床垫thermos 热水瓶 transformer 变压器中国小吃英文表达中式早點 烧饼Clay oven rolls 油条Fried bread stick 韭菜盒Fried lee
30、k dumplings 水饺Boiled dumplings 蒸饺Steamed dumplings 馒头Steamed buns 割包Steamed sandwich 饭团Rice and vegetable roll 蛋饼Egg cakes 皮蛋100-year egg 咸鸭蛋Salted duck egg 豆浆Soybean milk 饭 类 稀饭Rice porridge 白饭Plain white rice 油饭Glutinous oil rice 糯米饭Glutinous rice 卤肉饭Braised pork rice 蛋炒饭Fried rice with egg 地瓜粥Swe
31、et potato congee 面 类 馄饨面Wonton & noodles 刀削面Sliced noodles 麻辣面Spicy hot noodles 麻酱面Sesame paste noodles 鴨肉面Duck with noodles 鱔魚面Eel noodles 乌龙面Seafood noodles 榨菜肉丝面Pork , pickled mustard green noodles 牡蛎细面Oyster thin noodles 板条Flat noodles 米粉Rice noodles 炒米粉Fried rice noodles 冬粉Green bean noodle 汤 类
32、 鱼丸汤Fish ball soup 貢丸汤Meat ball soup 蛋花汤Egg & vegetable soup 蛤蜊汤Clams soup 牡蛎汤Oyster soup 紫菜汤Seaweed soup 酸辣汤Sweet & sour soup 馄饨汤Wonton soup 猪肠汤Pork intestine soup 肉羹汤Pork thick soup 鱿鱼汤Squid soup 花枝羹Squid thick soup 甜点 爱玉Vegetarian gelatin 糖葫芦Tomatoes on sticks 长寿桃Longevity Peaches 芝麻球Glutinous ri
33、ce sesame balls 麻花Hemp flowers 双胞胎Horse hooves 冰类 绵绵冰Mein mein ice 麦角冰Oatmeal ice 地瓜冰Sweet potato ice 紅豆牛奶冰Red bean with milk ice 八宝冰Eight treasures ice 豆花Tofu pudding 果汁 甘蔗汁Sugar cane juice 酸梅汁Plum juice 杨桃汁Star fruit juice 青草茶Herb juice 点 心 牡蛎煎Oyster omelet 臭豆腐Stinky tofu (Smelly tofu) 油豆腐Oily bea
34、n curd 麻辣豆腐Spicy hot bean curd 虾片Prawn cracker 虾球Shrimp balls 春卷Spring rolls 蛋卷Chicken rolls 碗糕Salty rice pudding 筒仔米糕Rice tube pudding 红豆糕Red bean cake 绿豆糕Bean paste cake 糯米糕Glutinous rice cakes 萝卜糕Fried white radish patty 芋头糕Taro cake 肉圆Taiwanese Meatballs 水晶饺Pyramid dumplings 肉丸Rice-meat dumpling
35、s 豆干Dried tofu 其 他 当归鸭Angelica duck 槟榔Betel nut 火锅Hot pot餐厅点餐用语点菜就餐的次序：找桌子 看菜单 点菜 付钱 离开Have you got a table for two, please?请问您有两个人的桌子吗？ Have you booked a table? 您预定餐桌了吗？ Have you made a reservation? 您预定了吗？ smoking or non-smoking? 吸烟区还是非吸烟区？ Would you like something to drink? 您想喝什么？ Would you like t
36、o see the menu? 您需要看菜单吗？ Language Notes 三言两语 点菜就餐的典型次序是：找一张桌子坐下看菜单点菜付钱离开。英语语言的表达基本上也是依照次顺序。“订餐”在英文中有两种说法，即to book a table 和make a reservation在英国以及在其它很多国家，餐厅一般划分为吸烟区和非吸烟区。一进餐厅，服务员会主动征询客人的意见，然后引领客人前往所选择的区域就餐。打搅一下，我能看看菜单吗？expression表达 Excuse me, could I see the menu, please?打搅一下，我能看看菜单吗？ Are you ready
37、to order?您现在可以点餐吗？ first course/stasrters第一道菜开胃菜 maincourse主菜dessert甜食 Could I have the bill, please?请拿账单来，好吗？ How would you like to pay?请问您怎样付款？ Language Notes三言两语 在西餐厅就餐，菜单一般由三类不同的菜别组成。the first course或者starters是指第一道菜，往往是汤、一小碟色拉或其它小吃。第二道菜是主菜，fish and chips是鱼和炸土豆条，它同“roast beef and york shir puddin
38、g牛肉布丁”、“shepherd spie牧羊人的馅饼”一样，都是典型的英国传统菜肴。最后一道是甜食或冷或热，但都是甜的。西方饮食习惯是先吃咸的，后吃甜的。西餐菜单名目繁多，有时不易读懂。遇到这种情况，可以请服务员解释一下。餐厅里的对话Conversation In A Restaurant Hugh is ordering a meal in a restauranta few moments later Emma: one sparkling waterHugh: Thanks very muchEmma: Are you ready to order?Hugh: Yeah I think
39、 I am actually. Could I just have the soup to start please.Emma: Thats minestrone, is that all right sir?Hugh: Yeah, thats fine, and for the main course could I have the chicken please?Emma: Chicken.Hugh: And just some vegetables and some boiled potatoes pleaseEmma: Boiled potatoes, OK?Hugh: Thanks
40、very much.Emma: OK.餐厅里的对话休正在餐厅点餐（过了一会儿） 埃玛：一份带汽的矿泉水。 休：谢谢！ 埃玛：您现在可以点菜吗？ 休：是的，可以。请先给我来一份例汤，好吗今日的例汤是什么？ 埃玛：是意大利蔬菜汤，可 以吗？ 休：可以。好的 至 于主菜，请给我一份鸡肉，好吗？ 埃玛：鸡肉 休：再来一点蔬菜和煮土豆。 埃玛：煮土豆。好的。 休：谢谢！ 埃玛：好的。Hotel English 100 Sentences 1Greetings (打招呼)1、Good morning ,sir(madam)早上好，先生（小姐）2、Good afternoon ,ladies and gen
41、tlemen下午好，女士们，先生们。3、Good evening ,miss Price晚上好，普莱丝小姐。4、How are you today ,Mr Brown?你今天好吗?布朗先生。 5、Im quite well ,thank you.我很好，谢谢你。6、Hs good to see you again ,sir(madam)再次见到你真高兴，先生（小姐）7、Nice to meet you ,sir.见到你真高兴，先生。Tithes(称呼)8、Are you mrs,Best?你是贝丝特夫人吗？9、You must be professor Ford.你一定是福特教授。10、May
42、 I know your name,sir(madam)?我可以知道你的名字吗？先生（小姐）。11、Heres a letter for you ,Dr white.怀特医生，这儿有你的一封信。12、youre wanted on the phone,Captain Smith.史密斯船长，有你的电话。13、Welcome to our hotel, miss Henry.欢迎来到我们酒店，享利小姐。14、May I be of service to you,mr Baker?我能为你服务吗？贝克先生？ 15、Can I help you, Ms Blake?我能帮你吗？布雷克小姐？16、Wo
43、uld you take the seat ,young lady?请坐，小姐。Offering Help 主动提出帮助17、May I help you?18、Can I help you?我能帮你吗？19、What can I do for you?我能为你作什么？20、May I take your ba for you?我可以为你拿你的手提包吗？21、May I help you with your suitcase?我能帮你拿你的箱子吗？22、Would you like me to call a taxi for you?你需要我为你叫一辆出租车吗？23、Thank you ver
44、y much.非常感谢。24、Thanks for the trouble .麻烦你了。25、Itsvry kind of you?你真是太好了。26、No,thanks.不用了，谢谢！Answers to Thanks对感谢语的应答 27、Youre welcome.欢迎你。28、Not at all.不用谢。29、Thats all right.没关系。30、Dont mention it.别提了。31、Its my plcasurc.这是我的荣幸。Expressing welcome 表示欢迎32、Welcome ,sir(madam).欢迎光临，先生（小姐）。33、Welcome to our hotel ,sir(