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1、5.1.2 范例5-1 投诉信Dear Sir/Madam，亲爱的先生/女士，I am writing to you to complain about the CD Player which I bought in your store in JanuaryAfter only two days，things started to go wrong我正写信给你投诉一月份在你们店里买的CD播放机。仅仅两天后，东西就出问题了。The first problem was the CD drawer，which opened and closed too quicklyI nearly trappe
2、d my fingers in itThe next day，I recorded a CD onto a cassetteEverything worked，but the sound quality was very poorOn the following day，the CD Pause button stopped working第一个问题是光盘屉，它弹出合上太快了。我差点把手指卡进去。第二天，我将一张CD刻录到磁带上。一切都正常，但声音质量很差劲。第二天，CD暂停键停止工作。Naturally，I returned the player to you for repairYour
3、assistant said I would have to wait only a weekAfter two weeks，the necessary spare parts had still not arrivedEventually，nine weeks later，I collected the stereoThe CD player worked properly，but there was no improvement in the recording quality自然而然地，我将播放器还给你们返修。你们的助理说我只需要等一个礼拜。两周后，必要的配件部分仍然未到。最后，九周后，
4、我将音响组装起来。CD播放器工作正常，但刻录质量没有得到改善。I am not satisfied with the equipment nor with the service I have receivedI am therefore writing to ask for a full refundI will return the player to your shop on Monday and I expect to receive a cheque for $250我对你们的服务和产品都不满意，所以我要求全额退款。我周一会把播放器带到商店，希望能退给我$250。Yours fait
5、hfully，你忠诚的，Johns 琼斯(181 words) 范例5-2 道歉信Dear Mr./Ms.,亲爱的xxx女士/先生，I received your letter yesterday complaining that the central heating system in your new house had not been completed by the date promisedI feel awfully sorry that the problem has been caused by my mistake about the date for completio
6、n on referring to our earlier correspondence我昨天收到关于您新房中央供暖系统到期未完工的投诉。对此我感到非常抱歉，这个问题是由于我参照原来的合同弄错了完工时间。I mistook your date of completion for next week due to my inattention，so the working team installed the system according to the wrong dateI realize the inconvenience that our oversight must be causi
7、ng you and will do everything possible to avoid any further delayI have already given instructions for the work to have priority and the engineers working on the job to be placed on overtime由于我的粗心，将日期记错成下周，所以工程队根据错误的时间安装系统。我意识到我们的疏忽给您带来的不变，我们会尽可能地加快进程。我已经下令将您的事宜优先处理，工程师们会加班完成工作。I assure you that the
8、se arrangements should see the installation completed by next weekendI hope the settlement of this matter can meet your wishes我保证这些安排会在下周末完成。希望这种安排您能满意。The fault is entirely mine and I deeply regret that it happened(159 words)这个错误完全在我，我对该事深感抱歉。Yours faithfully, 您忠诚的，Johns 琼斯范例5-3 感谢信Dear Mr. and Mrs
9、. Johns，亲爱的xxx先生/女士，I have arrived home safelyI am writing this letter to thank you for your warm hospitality to me during my recent stay in your beautiful home.我已安全到家。我写信来感谢近期在你家这段时间对我的款待。During my stay，I was overwhelmed by the enthusiasm expressed by you and your familyWe had interesting discussio
10、ns on my training programI have found these discussions very informative and usefulI sincerely hope we could have more exchanges like this one later在此期间，对于您和您的家人所展现的热情，我受宠若惊。我们曾经就培训计划有过愉快的讨论。我觉得讨论非常有意义。我真心的希望以后还能像上次一样彼此交换意见。Moreover，there is one thing I need your helpI left my laptop computer in the
11、 bedroom I lived in your homeIt is a silver one with the black keyboard. I wonder if you could send it back to meEnclosed please find a cheque of 25 dollarsI hope it will cover the postage另外，我有一件事需要你们帮忙。我把笔记本电脑落在你们家卧室了。是银色镶黑色键盘的。能不能请你们将它寄给我。请附上一张25美元的支票。我希望这够支付邮费。I am looking forward to your early v
12、isit to China when I will be able to pay back some of the hospitality I received during my memorable stay in your beautiful country我希望您们能早点来中国，好让我稍微报答在你们国家的美丽之旅期间受到的款待。With kind personal regards衷心的祝愿。Faithfully yours, 您忠诚的，Mary 玛丽范例5-4 求职信Dear SirMadam，亲爱的先生/小姐，Your advertisement for a Network Maint
13、enance Engineer in the April 10 Student Daily interested me because the position that you described sounds exactly like the kind of job I am seeking你们4月10号在学生日报上发布的网络维护工程师这一职位吸引了我，因为你们描述的职位听起来正是我在寻找的。According to the advertisement，your position requires a good university degree，Bachelor or above in
14、Computer Science or equivalent field and proficiency in Windows NT 4.0 and Linux SystemI feel that I am competent to meet the requirementsI will be graduating from XXX University this year with a MSCMy studies have included courses in computer control and management，and I designed a control simulati
15、on system developed with Microsoft Visual and SQL Server根据广告，你们的职位要求有好的大学文凭，学士及以上的电脑科学或者相关专业，并且熟知Windows NT 4.0 和 Linux 操作系统。我觉得我满足这些要求。我今年会从xxx大学毕业拿到MSC学位。我的专业当中包含电脑控制管理课程，并且我用Microsoft Visual 和 SQL Server设计了一个控制模仿系统。During my education，I have grasped the pinciples of my major subject area and gain
16、ed practical skillsNot only have I passed CET-6，but more importantly I can communicate fluently in EnglishMy ability to write and speak English is a good standard在学期间，我把握了我的专业领域并且获得了实践技巧。我不仅通过了大学六级，而且能用英语流利交流。我的英语口写能力优秀。I would welcome an opportunity to attend you for an interview. Enclosed is my re
17、sume and if there is any additional information you require，please contact me我希望能得到机会面试。附上我的简历，如果你们需要更多信息，请联系我。Yours faithfully, 你忠诚的，John 琼斯。范例5-5 咨询信Dear Professor Moss, 亲爱的摩斯教授，I am Sandy，a junior student of the Department of Electrical and Computer EngineeringI am writing to inquire about your A
18、frican Literature and Culture course我是珊蒂，一名电子计算机工程学院的大三学生。我写信来咨询您的非洲文学文化课程。Just a few days ago，I found the course when we were asked to choose optional for next semesterThe name of African Literature and Culture aroused my great interestBecause of your reputation and my enthusiasm in literature, I h
19、ope I could study this course in next semesterExcept the name，however，all I know about the course is that it is a two-hour one held on every Thursday afternoonI want to get more details of the courseFirst of all，I would like to know the brief outline of the courseMoreover，I wonder if there are some
20、relevant books that you can recommend for me to read before the course几天前，当我们被要求选修下学期课程时，我看见了这门课。我对非洲文学文化非常感兴趣。由于您的声望和我对文学的热情，我希望下学期能学习这门课程。但是，除了名字，我只知道这门课程每周四下午上课2小时。我想知道更多的细节。首先，我想知道这门课程的大纲。还有，我想您能不能推荐基本参考书让我在开课之前阅读。I also heard that another course of yours，Chinese Literature，is held every Friday
21、afternoonIf the registration of this course hasnt closed yet，I will be so glad to participate in your class我还听说了您的另外一门课，每周五下午上课的中国文学。如果这门课的注册还未关闭，我也很想学习这门课。Sorry to bother youYour help will be greatly appreciated(191 words) 打扰您了。承蒙您的帮助。Sincerely yours, 您忠诚的，Sandy 珊蒂。范例5-6Dear Mr. Clinton,I hope that
22、 this unintended letter would not surprise youI used to study in your school, and this letter is basically concerned about some courses I had been through. It is too bad some problems occurred. Otherwise, I was very satisfied with my learning experience there.The management course is generally satis
23、factoryI have been especially impressed with the books the lecturer had recommended. However，it has come to my attention that some of your lecturers are so young that they seem to have deficient experience in the field of managementThey should connect those theories with the real worldI trust that y
24、our school can manage to improve this situationThose lecturers are undoubtedly aspiring，but I personally suggest that they can undergo more practical training，and learn more about the application of theoriesThanks a lot for your concernI am looking forward to improvement, although I am no longer you
25、r studentSincerely yours，(192 words)5-7Dear Sir/Madam，I am looking for a single-bedroom apartment in LondonPlease let me know if you have any suitable vacanciesI would be happy to give you a deposit to hold it.I am about to attend a training course in London during the months of July and August，and
26、StAtlas Polytechnic College，the college where I will be studying, is at Queens StreetIf possible，I would like to have an apartment that is within two or three miles of the collegeThe apartment is preferably spacious，air conditioned with a private bathroom，a telephone line and Internet accessI will a
27、ppreciate it if it is quiet，comfortably furnished，because I think it will help me focus on my studiesI am willing to pay up to 500 a monthI would appreciate hearing from you within the next two weeksMy email address is xiaoyan.Sincerely yours，Johnson Lee范例5-9Dear SirMadam，I am writing to inform you
28、that I lost my shopping bag in your museum and I would like to ask for your help. 我写信来通知你们我在你们博物馆丢了书包，我想向你们求助。I paid a visit to your museum on May 13，2004When I visited the hall of modern art and history，I left my handbag in the hall because of my carelessness. It is a black leather bagThere are som
29、e important things in it，including my passport，ID card，credit card，some checks and US $1,000But the most important thing is my business address book，which records all my clients phone numbers and appointment agenda in the following two weeks我2004.3.13号去博物馆参观。当我游览现代艺术历史展厅时，我由于大意将书包落在那里。是个黑皮包。里面有些重要东西
30、，包括我的护照，身份证，一些支票和1000美元。但最重要的是我的通讯录，里面记录着我的所有顾客的电话和接下来两周里我的约会日程。This bag is very important to meMy friends suggested me that I contact your department to seek help，so I write this letter to you anxiouslyI hope you and your staff can help me find my lost bagYour meticulous and warmhearted help will b
31、e greatly appreciated这个包对我来说非常重要。我朋友建议我联系你们寻求帮助。我以我焦急地写信给你们。我希望你和你们员工能帮我找到丢失的包。对此我将感激不尽。For more information about my lost thing，please contact me in the following ways：Mobile phone：XXXXXXXXX Home phone：XXXXXX Office phone：XXXXXX 想知道更多关于失物的信息，请用以下方式联系我：电话xxxxxxx 家庭座机xxxxxxx 办公室电话xxxxxxxYours faithfu
32、lly,Eva范例5-8Dear Jacky,I am pleased to invite you to join our little celebration which is currently planned to be held on Feb23rdSo far we have not yet decided the precise time，but there are a collection of choices about locations，which I want your suggestions我很高兴邀请你参加我们的小聚会，暂定于2.23好举行。目前为止还没有确定确切时间
33、，但有一些地址可供选择，我需要你们的建议。Your earliest response will be highly appreciated，and I will definitely take into consideration all suggestions from you or anybody else being invited The celebration is mainly concerned with my latest promotion我会对您的反馈做出及时回应，我会考虑所有人的建议。庆祝会是关于我最近的升迁。Without your thorough support，
34、 it is impossible for me to be promoted，as I have been merely working for the company for half a yearMeanwhile，I feel it a precious chance for us，a group of friends，to come together to hold a relaxing talk and have some delicious food没有你们的支持，我是不可能升职的，因为我才到公司半年。同时，我觉得这是一次珍贵的机会，让大家聚在一起聊天享受美食。Please do not bring anything but yourself if you can come overIf you can add some amusements to the celebration，for example，some jokes，I will be greatly pleasedI am looking forward to your reply，and waiting to meet you聚会时只要人来就可以。如果您能为聚会助兴，比如讲笑话，我会很欢迎的。我期待您的反馈，希望您能来。Yours truly，Mary