《你离写出漂亮的邮件只有6步(共3页).doc》由会员分享，可在线阅读，更多相关《你离写出漂亮的邮件只有6步(共3页).doc（3页珍藏版）》请在taowenge.com淘文阁网|工程机械CAD图纸|机械工程制图|CAD装配图下载|SolidWorks_CaTia_CAD_UG_PROE_设计图分享下载上搜索。
1、精选优质文档-倾情为你奉上你离写出漂亮的邮件只有6步 If youre reading this, theres a goodchance that you have an email account. You may well have several perhaps separate accounts for professional and personal contacts.如果你正在阅读这篇文章，你肯定有一个或若干个甚至是不同帐号的私人或办公邮箱。Its easy to assume that we know how to use emaileffectively: its been
2、 around for long enough. But ifyou find yourself struggling to communicate effectively by email, these sixtips should help:邮件这样的沟通方式早已经渗入到了我们的生活工作中，因此可以说大多数人都能有效地使用邮件与他人交流。但如果你发现自己还没做得足够有效，我想以下这六点可以帮到你：1. Start With an Appropriate Salutation邮件开头称呼要恰当：Some people jump straight into the text ofan emai
3、l without so much as a “hi”. Its polite toadd asalutation,just as you would with a letter. That might look like:有些人写邮件不喜欢加称呼，甚至连简单的“你好”都忽略，直接开始正文内容。孰不知就像在传统的信件上一样，写上称呼是一种礼貌的象征。称呼可以这样写：#Dear Sir/Madam 亲爱的先生/女士#Dear Mr. Johnson 亲爱的约翰逊先生#Hi Sue 苏，你好#Hello Fred 你好，福瑞德Your salutation needs to be appropri
4、ate.If yourewriting to a prospective employer, “Dear Mr. Johnson” is probably the best way to go. “Hi Bob” is going to look unprofessional.称呼必须恰当。若邮件对象是你未来的上司，“亲爱的约翰先生”这样的称呼应该为最得体的。像“你好，鲍勃”更适用于随意的场合。But dont assume that formality is always the right answer. Ifyoure writing to a friend of a friend, u
5、sing “Dear” plus their surname is going to seemoddly stilted.那么，是不是正式的用语就万能呢？绝对不是。若你给你朋友的朋友写邮件，那用“亲爱的+姓”就显得异常别扭。If in doubt, “Dear first name” will usually work just fine.当你判断不出哪种场合该用什么称呼合适，你可以使用“亲爱的+名”来应付所有情况。2. Get Straight to the Point直奔主题Your correspondent wont want to wade throughparagraphs of
6、waffle so get straight to the point. If yourewriting to someone out of the blue, dont give themyour life story before you make a request.相信阅读你邮件的人不会愿意仔细浏览你那空洞无聊的长篇大论，所以你需要直奔主题。如果你想写封邮件安慰某个心灵受伤的朋友，开头先把你的建议亮出来，然后再用你的亲身经历来辅助说明。Getting straight to the point might meanthat the first line of your email (a
7、fter the salutation) looks something likethis:直奔主题意味着邮件内容的第一行应该是这样：#Im working on an article about Acme Widgets for XYZpublication, and wondered if you had a few minutes to answer the followingthree questions.我现在正在写一篇要交给某某出版社关于极致控件的文章，不知道您有没有时间回答3个问题呢？#Could you supply me with a quote for thefollowi
8、ng project?可否对下面的设计项目进行引证？#Id like to discuss the revisions with you. Would Tuesdayat 2pm be a good time?我想和你谈谈修订的事。这周二下午两点您有空吗？#Ive attached the documents you requested at our meetingyesterday.昨天会议上您要求的文件已附上，请查收。You may well need to include more details,but if you put the important point up front,
9、your email is more likely to get atimely response. If your question comes too far down, the recipient may noteven realise that you need a reply.当然，你需要再增加更多的细节内容。若将邮件重点放到内容的开头，你将收到更加及时的回复信息。如果你的问题在邮件后头，收信人可能都不会意识到你在等他回复。3. Keep it Short内容言简意赅Try to keep your email as short aspossible. Make the paragr
10、aphs short, too long paragraphs can be difficult to read and take in.尽可能将你的邮件内容写得简单明了。文章太长不易阅读和吸收。Do make sure you give enough informationfor your correspondent to be able to make a decision, if thats required. You mightfind that its best to offer this as an attachment youll have more flexibility ov
11、er formatting,and your correspondent can print out the attachment easily.若对方需要通过你的邮件来做决策，那你一定要在邮件中将相关信息写完整。为了能更灵活地排版，你可以把这些信息作成附件形式，以方便对方将其打印出来。4. Use Numbered Points将内容编号If youve got several questions or points to make, its very helpful to number them. This makes it easy for the otherperson to resp
12、ond to each one, especially if some just require a yes/noresponse or a single word answer. For instance:对于那些为了咨询或提供各种问题的邮件，最好将问题一点一点的列举出来，以便于他人对每个问题作答，尤其当某些人更倾向于对问题只回答“是”和“否”的时候。例如：#Could you let me know:能否告知：#1. How much it would cost for the websitedesign1. 网站设计费用#2. How much for the website desig
13、n plus atri-fold brochure2. 网页设计加一份三页宣传册的费用#3. Whether you could complete #2 by theend of April3. 您能否在四月底完成第二点所述工作？Its also useful to list your questions or points asbullets in this way; if you write a single paragraph, some of your questions mightget missed.将你的问题或观点用图标的方式罗列出来是很实用的，倘若你用一段话将几个点全部涵盖，那
14、对方有可能会漏看其中的几点。5. Re-read and Use Spell-Check重新阅读一遍，校对拼写错误A typo or spelling mistake can turn oneword into an entirely different one. If youre using email in a professional capacity, that mistakecould be embarrassing or even offensive. It mightalter the whole meaning of your email: a missing “not”, f
15、or instance, could potentially cause problems.排版或拼写错误有时能导致对一个单词的误解。尤其当你用邮件来沟通专业性内容时，这样的错误就很尴尬，甚至有些失礼。它可能改变你整个邮件的意思。比如：少写了个“不”，就可能会引起某些问题。Spell-check should help you avoid anysilly mistakes butuse your eyes and brain too. There are plenty of words that spell-check wont pick up. If youre emailing from
16、 a devicewith predictive text and an auto-correct feature, make sure you always re-readwhat youve typed.因此检查拼写将避免你犯这些低级错误，但这里强调不仅仅用眼睛检查，还得用大脑思考。有些错误不一定能轻易检查出来。如果你的邮件系统有字句联想功能和自动纠错功能，一定要把写出来的内容再通读检查一遍。6. Make Your Signature Useful充分利用邮件签名Do you have an email signature?(Thatsthe text that appears auto
17、matically at the bottom of your email.) Some peopledont use one at all; others have a funny quote orfavorite saying.你设置过邮件签名吗（它将会在你每次邮件内容的下方自动生成）？有些人从来都没有使用过它，但我们也看过一些非常有意思和哲理的签名。Whether youre using email for professional orpersonal reasons, make your signature useful for both you and your recipient
18、.That might mean:无论你是为了工作还是私人聊天，加注签名对你和邮件接收者都有好处，因为这意味着可以：Giving the link to your website加上你的网页链接Including your work address and/or phonenumber写上你的工作地址或电话号码Adding links to your social media accounts注上你的社会媒体工具帐号（例如博客，微博，论坛）Putting in a line to promote your recentbook / blog / product宣传你最新的书籍，博文或产品If your email provider allows it, you mayeven want to create several signatures to use for different purposes (e.g. onefor emailing friends, one for new business contacts).有些邮箱甚至还提供用户根据不同目的设计不同签名的服务（比如：一个对朋友使用，一个对新结识的企业伙伴使用）。专心-专注-专业