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1、目录目录Chapter 1Chapter 1 外贸函电外贸函电1.资信调查 Credit Information2.推销 Salesmanship3.建立贸易关系 Establishing Business Relations4.询盘 Inquiry5.报盘 Offer6.还盘 Counter-offer7.下订单 Order8.接受订单 Accepting the Order9.拒绝订单 Declining the Order10.支付方式 Terms of Payment11.催款 Reminder12.更改信用证 Amending the L/C13.理赔 Settlement of C
2、laims14.代理 AgencyChapter 2Chapter 2 商务报告商务报告1.建议报告 Proposal Report2.工作进度报告 Progress Report3.述职报告 Work Report4.说明报告 Introduction Report5.总结报告 Final Report6.可行性报告 Feasibility Report7.评估报告 Appraisal Report8.市场调查报告 Investigation ReportChapter3Chapter3 行政文书行政文书1.便条 Note2.启事 Announcement3.简报 Briefing4.广告
3、Advertisement5.备忘录 Memorandum6.介绍信 Letter of Introduction7.会议日程表 Agenda of the Meeting8.会议记录 Minutes9.公司决议 Directors ResolutionChapter 4Chapter 4 申请函申请函1.请假申请 Application for Leave2.加薪申请 Application for Salary Revision3.申请调动工作 Application for Transferring4.申请辞职 Resignation Letter5.晋升申请 Promotion App
4、licationChapter 5Chapter 5 通知通知1.面试通知 The Interview Notice2.业务通知 Business Notice3.新任命通知 Newly Appointed Notice4.团体通知 Groups Notice5.拜访通知 Visit Notice6.扩张营业通知 Business Expansion Notice7.建立新公司通知 Establishing a New Company Notice8.会议通知 Meeting Notice9.收购通知 Purchase NoticeChapter 6Chapter 6 信用证信用证1.即期/远
5、期自由议付信用证 Sight/Time Freely Negotiable L/C2.可撤销/不可撤销信用证 Revocable/Irrevocable L/C3.可转让/可分割信用证 Transferable/Divisible L/C4.保兑/不保兑信用证 Confirmed/Unconfirmed L/C5.循环信用证 Revolving L/CChapter 7Chapter 7 单证单证1.海运提单 Bill of Lading2.保险单 Insurance Policy3.汇票 Draft/Bill of Exchange4.装船通知 Shipment Advice5.装箱单 Pa
6、cking List6.质量/数量证明书 Quality/Quantity CertificationChapter 1Chapter 1 外贸函电外贸函电1.1.调查调查Credit InformationCredit InformationDear_,We would like to_(我方目的).We understand that_(了解情况).So we want toask you if they are_(咨询情况)so that we may take steps to_(采取措施后达到的目的).We will be obliged if you will kindly giv
7、e us the information about_(相关信息).Any information you provide will be highly appreciated and kept in strict confidence.We shall bepleased to oblige if you need our services at this end.We are awaiting your early reply.Yours sincerely,2.2.推销推销SalesmanshipSalesmanshipDear_,We have imported_(产品名称)._(产品
8、引人注目点)is well-known anduniversally acknowledged.So,we feel sure that you may be interested in them,and this kind ofnew products will_(销售情况).We are mailing you_(附件名称).If you have interest in our products and find a goodmarket for the new products,please let us know.We are offering you good products o
9、n generousterms in order that you can_(对方受惠处).We are looking forward to your early reply.Yours sincerely,3.3.建立贸易关系建立贸易关系Establishing Business RelationsEstablishing Business RelationsDear_,We have obtained your name and address from_(信息来源)and are glad to establishbusiness relations with you.We_(业务情况
10、),moreover,there is a good demand for_(产品名称).So,we feelsure we can sell large quantities of_(产品名称).As to our standing,we are permitted to mention the_(资信单位)as a reference.Please let us have all necessary information regarding_(相关信息).If_(交易条件),we would_(下何种订单).Yours sincerely,4.4.询盘询盘InquiryInquiryDe
11、ar_,Thank you for your_(贵方信息).We have connected with a number of our customers in this area and many of them have interest in_(产品名称).So,there is a large demand for_(产品名称)here.Would you pleasemake us an offer for_(产品名称).If your quotation is attractive to the customers,we will place a_(订单类型)order with
12、you.We look forward to your favorable reply.Yours sincerely,5.5.报盘报盘OfferOfferDear_,We were very pleased to receive your letter of_(日期)answering_(询问情况),and as requested,enclose_(附件名称).We think our products are_(产品性能)._(交易条件).We therefore advise you to place your order with us at once.We look forward
13、 to your reply.Yours sincerely,6.6.还盘还盘Counter-offerCounter-offerDear_,We thank you for your letter of_(日期)offering us_(产品数量)of the subjectgoods at_(报价).Although we are in urgent need of such product,we find your price_(对方价格情况).Your quoted price will_(此报价的结果).To tell you the truth,we have receivedqu
14、otations_(百分数)lower than yours.Should you be prepared to reduce your price by,say,_(百分数),we might come to terms.Considering_(鉴于因素),we make you such a counter-offer._(希望对方考虑报价原因).We hope you will consider our counteroffer most favorably and let us know youracceptance as soon as possible.Hope to hear
15、from you soon.Yours faithfully,7.7.下订单下订单OrderOrderDear_,We acknowledge with thanks the receipt of your quotation dated_(日期)and noted thetotal_(币种、金额)_(地点).We agree to this price,and would ask you to acceptthis order-letter as our official order.The payment is being made by_(付款方式)today.In view of_(鉴
16、于条件),weshould appreciate it if you agree to_(我方要求).We look forward to your reply as soon as possible.Yours faithfully,8.8.接受订单接受订单Accepting the OrderAccepting the OrderDear_,Thank you for your order_(产品名称、型号).The goods are_(产品状况)and will be delivered on time.It is a pleasure to_(乐意之事)and we hope you
17、 will be satisfied with the_(满意之处)of our goods.On receiving your credit from the bank,we will make up your order.We will have the pleasure of receiving further orders from you.Yours sincerely,9.9.拒绝订单拒绝订单Declining the OrderDeclining the OrderDear_,Thank you for your order_(产品型号)for_(产品名称)which we re
18、ceived today.We regret that,owing to_(原因)，we are unable to fill your order.Moreover,our manufacturers can not undertake to entertain your order for future delivery owingto_(进一步原因).We will,however,contact you once supply improves.In the meantime,please feel free to send us your specific enquires for
19、other types of_(其他型号产品).You can be assured of our best attention at all times.Yours faithfully,10.10.支付方式支付方式Terms of PaymentTerms of PaymentDear_,We have thoroughly considered the terms of payment discussed with your_(人名).Weare in agreement with your proposals and hereby give you the terms and cond
20、itions which havebeen agreed upon as follows:(1)Your terms of payment are_(支付方式).(2)The price quoted to us are_(价格条款).The above terms of payment were approvedby_(批准单位或个人)and will be acted upon accordingly.The relative order is nowbeing prepared and will be sent to you in the course of_(时间).Your earl
21、y reply would be very appreciated.Yours faithfully,11.11.催款催款ReminderReminderDear_,Account_(号码)As you are usually very prompt in settling your accounts,we wonder whether there is any specialreason why we have not received payment of the above account already_(欠款拖期)overdue.We think you may not have r
22、eceived the statement of account we sent you on_(日期)showing the balance of_(币种、金额)you owe.We send you a copy and hope it may haveyour early attention.We hope your early reply.Yours faithfully,12.12.更改信用证更改信用证Amending the L/CAmending the L/CDear_,We have received your L/C No._(订单号)issued by_(开证行)for
23、the amountof_(金额)covering_(产品名称).After reviewing the L/C,we foundthat_(出错地方).We,therefore,are writing this letter,asking you to amend the L/C to read,“_”(修改款项).We shall be glad if you see to it that amendment is cabled without any delay,as our goods havebeen packed ready for shipment for quite some
24、time.We look forward to your early reply.Sincerely,13.13.理赔理赔Settlement of ClaimsSettlement of ClaimsDear_,On_(日期),I placed a large order for your expensive_(产品名称).Unfortunately,our customers reflected_(反映的问题).We are very disappointed with this order.Wecan t sell them.On the advice of_(人名)I am retur
25、ning_(产品名称).Please arrange_(补救措施)as soon as possible.We look forward to your early reply.Yours,14.14.代理代理AgencyAgencyDear_,We_(公司性质).We would like to inform you that we want to get the potential market for_(产品名称)inthis area.So,we want to become a sole agency.We would,however,be willing to engage in
26、trialcollaboration with your company to see how the agreement works.We are very interested in_(感兴趣之事)with your factory for the promotion of yourproducts in_(地点).We look forward to your early reply.Yours sincerely,Chapter2Chapter2 商务报告商务报告1.1.建议报告建议报告Proposal ReportProposal ReportINTRODUCTIONOur comp
27、any has recently_(发生了什么事，即写作背景)._(何人，多是上级)hasasked me to write a report to_(写给何人)on_(何时).This report_(关于何事)and is to_(为了什么，即写作目的).FINDINGSAfter looking into all the complaints,_(指出问题都出现在哪些方面)._(问题 1)_(问题 2)_(问题 3)_(问题 4)CONCLUSIONSIn a word,there are_(需要改进的地方)that are in need of improving.RECOMMENDA
28、TIONSBased on those findings mentioned above,the following_(解决方法)are firmlyrecommended:_(方法 1)._(方法 2)._(方法 3)._(方法 4)._(报告撰写人签名，职务)_(报告撰写日期)2.2.工作进度报告工作进度报告Progress ReportProgress ReportTo:_(向谁报告),_(该人的职务)From:_(写报告的人),_(职务)Date:_(写报告的当天日期，注意英美格式的区别)Subject:_(报告的主题、大体内容)Period:From _to_(起止时间)INTROD
29、UCTION:Last month,as you_(要求),I was_(背景介绍).They were reportedto_(出现什么情况).ACTIVITIES DONE IN THIS PERIOD:During the last month,Ive been_(完成的工作 1).After observing other machines for several days,I find that_(完成的工作 2).I have also been to_(地点),and find that_(完成的工作 3).PLANS FOR THE NEXT PERIOD:Ill_(采取的措施
30、)and try to_(计划 1).If the problems remain the same or cant be solved,I have to_(计划 2).If thats the case,I have to _(计划 3)3.3.述职报告述职报告Work ReportWork ReportTo:_(报告写给谁),_(该人的职务)From:_(写报告人),_(职务)Date:_(写报告的日期)Introduction:Being promoted as_(职务名称)_(时间),I have been in charge of_(主要职责)for_(工作部分)in_(地点),i
31、ncluding_(管辖的工作).Conclusions of work done so far:1._(业绩 1)In order to make more clients know and use our_(产品名称),I have_(具体完成情况 1).I have managed to_(具体完成情况 2).Our slogan is“Client is the answer”and theirsatisfaction is our goal.Through personal,emotional and effective communication,wehave_(做了什么),so
32、as to_(取得的效果).2._(业绩 2)By the end of the year_(年份),our Section has_(具体完成情况).While at thistime of the year 2008,the sum of_(具体名称，如产品等)has_(用具体数字来说明).During the year 2008,more than_(具体数字)are being opened and_(具体数字)are added to our account.Problems and Obstacles:Due to the lack of_(问题出现的原因 1),despite t
33、he rise in_(具体名称，如销量),it hasnt_(具体问题 1).Due to the new systems failure to_(问题出现的原因 2),some big clients_(具体问题 2).Plans for the future:To attract_(工作设想 1).To enhance_(工作设想 2).To intensify_(工作设想 3)4.4.说明报告说明报告Introduction ReportIntroduction ReportTo:_(报告写给谁)From:_(写报告人)Date:_(写报告的日期)Overview of the pro
34、duct:The_(公司名称)Corporation has launched its latest brand-new product _(产品名称).This set makes it possible for you to_(产品用途).Its_(描述总体特征 1)for the home,for the office or for the business trip.Its easy to_(总体特征 2).All youneed is_(总体特征 3),and neither a computer nor any special software is required.Itsals
35、o very_(总体特征 4),as easy as making any normal telephone call.Main features:_(特点 1):With this,you can_(给您带来的好处).You can get_(给您带来的好处)and_(给您带来的好处)is guaranteed by_(保证措施)._(特点 2):This means that you can_(给您带来的好处)._(特点 3):Its an important treat which means that you can_(给您带来的好处).How to use:See the attac
36、hed_(文件名称).Attentions:Make sure that_(注意事项).Do not use_(设备名称)with_(其他设备),for_(原因、理由)5.5.总结报告总结报告Final ReportFinal ReportTo:_(报告写给谁)From:_(写报告人)Date:_(写报告的日期)Introduction:This years_(活动或事件名称)was held in_(举办地点)from_to_(活动的起止时间).The_(活动或事件名称)attracts_(人数)from all over the world,_(对此活动或事件做简单介绍).We feel_
37、(感受、体会)and at the same time,_(感受、体会).Findings:Since this is the first time for us to_(做了什么事),we find that_(产生了什么想法)._(问题 1)._(问题 2).Conclusions:During_(活动),we feel its so_(描述你的体会)to participate in such fairs,so asto_(以期达到的效果).Recommendations:Based on_(提出建议的依据),we d like to make the following suggest
38、ions:_(建议 1).We should_(给出具体理由或做法)._(建议 2).The promotion campaign should_(给出具体理由)6.6.可行性报告可行性报告Feasibility ReportFeasibility ReportTo:_(报告写给谁)From:_(写报告人)Date:_(写报告的日期)INTRODUCTION_(时间)ago,I_(背景介绍)to see whether we could_(项目名称).Thisreport is to_(此报告的目的)and to make recommendations about_(与项目有关的活动).ME
39、THODOLOGYThe information was mainly achieved by_(调研方法).FINDINGS_(对方名称)is already working on_(对方已经在做的工作).They are very positive about_(对方的态度).They propose an idea of_(对方提出的合理化建议)CONCLUSIONSThe_(方案类型)program is very_(对项目前景做简单描述).This projectlooks_(可行与否),and it shows a_(成功率高还是低)possibility for success.
40、RECOMMENDATIONSThus,we should_(对后续工作的建议)and_(对后续工作的建议)as soon aspossible,and_(对后续工作的建议)with their manages.7.7.评估报告评估报告Appraisal ReportAppraisal ReportINTRODUCTION:Due to_(评估发生的背景),_(何人，上级)has asked me to investigate and checkout_(评估对象)and_(评估结果)should be taken to handle them.METHODOLOGY:I,therefore,
41、_and_(调研方法)for_(调研时间段),from_to_(调研起止时间).After a thorough and careful examination,I got the mostcommon problems and gave my suggestions accordingly below.APPRAISAL SUGGESTIONS:_(调研结果 1)._should_,so that_(评估建议 1)._(调研结果 2).This should _so as to_(评估建议 2)._(调研结果 3).We should _to_(评估建议 3)._(调研结果 4).The t
42、echnical department should _(评估建议 4).8.8.市场调查报告市场调查报告Investigation ReportInvestigation ReportINTRODUCTIONAs_(原因),more and more people_(现象).As a result,_(调查背景介绍)._(时间),_(颁布规定单位)launched_(新颁布的规定的名称),andas reinforcement,this regulation is approved to continue for another period this year.What willthis
43、regulation impact_(调查对象)here?METHODOLOGYFrom _till_(调查起止时间),we have been_(调查方法)investigationon_(调查对象),by_(调查方法),through _and_(调查方法),with people in_(调查范围)to see_(调查意图).FINDINGSThe impact on_(主体名称):the survey result shows that_(调查结果).Theyargue that_(原因分析).The impact on_(主体名称):as the survey suggests,_(
44、调查现象)in thesurveyed people.Most of them choose to_(采取的对策),_(给出原因).CONCLUSIONSFrom the above findings,we tend to_(总结上面得出的结果).Therefore,it s safe tocome to the conclusion that_(给出结论).Chapter 3Chapter 3 行政文书行政文书1.1.便条便条NoteNoteTo:_(便条接收人姓名)_(便条接收人职位)_(人名)called from_(地名),wanted you to call him todaybef
45、ore_(时间)or any time_(其他时间)on_(电话号码).Message taken by:（留言者姓名）2.2.启事启事AnnouncementAnnouncement_(启事的标题)NoticeAs a result of_(搬迁原因),our company has decided to move from_(原来地址)to_(新地址)on_(日期).The changes in_(搬迁后的变化)are asfollows:Address:_(新地址，从小到大排列)Post Code:_(新邮编)Fax:_(新的传真号码)Tel.of Front Desk:_(新的前台电话
46、号码)Tel.of HR Dept.:_(新的人事处电话号码)Tel.of Account Dept.:_(新的财务处电话号码)Tel.of Sales Dept.:_(新的销售部电话号码)_(公司名称)_（启事日期）3.3.简报简报BriefingBriefing_(公司名称)_(哪个方面)Briefing(No._(数字，指明是第几期)_（部门名称）Department,_（公司名称）_（年、月、日）The_(会议名称)is held officially in_(地点)on_(日期)._,_,_,and_(出席会议的人员)are all present.The conferenceis
47、presided over by_(由谁主持),the_(该人职务).On behalf of the Board,he/she_(会议主要内容 1)in the past year and_(主要内容 2)for the year 2009.The conference makes a thorough summary of_(会议内容)in the past year and givesthe following details:(用典型事例来展开陈述上面导语部分的内容1)first,_(事例一);second,_(事例二);what s more,_(事例三),.However,ther
48、e are still someroom crying for improvement,such as_,_,_and_(需改进方面).The conference also set the goals for the next year.(用典型事例来展开陈述上面导语部分的内容 2)First,_(事例一),so as to_(目的一);Second,_(事例二)，so asto_(目的二).When making his/her summary of the conference,_(人名)says that the work emphasisfor the year_(年份)will_(
49、指明事情发展趋势，或提出希望及今后打算)in thenew year.Submission to:_(报送上级机关或单位名称)Sending to:_(送同级或不相隶属机关或单位名称)Detaching to:_(发下级机关或单位名称)(_（数字，指出总的印发分数）copies totally)4.4.广告广告AdvertisementAdvertisementOur products are sold in_(国家名称)and well appreciated by their purchasers.Ourproducts are famous for_(产品的优势).We take cus
50、tomers as our Gods，we will doeverything to satisfy the requirement of customers.Our slogan is：_(广告语).5.5.备忘录备忘录MemorandumMemorandumTO:_(收件者)FROM:_(记录员)DATE:_(日期)SUBJECT:_(主题)BODY_(正文)6.6.介绍信介绍信Letter of IntroductionLetter of IntroductionDear_,We are pleased to introduce_(人名),our_(被介绍人职位)._(人名)_(事由).