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1、Syllabus of User Experience DesignCourse Name： User Experience DesignCourse Code：Credits： 2Total Credit Hours： 32Lecture Hours： 24Experiment Hours： 4Programming Hours： 0Practice Hours： 4Total Number of Experimental (Programming) Projects 1Where, Compulsory ( 1 ), Optional ( 0 ).School ： School of Bu
2、sinessTarget Major： Industrial EngineeringI、Course Nature & AimsUser Experience Design is an optional course for industrial engineering. It is a professional optional course in industrial engineering training programs and is generally offered in senior year. This course focuses on human-computer int
3、eraction skills. The basic teaching requirements of this course is to master the research methods and tools of user experience design through the case study of user experience design, such as Persona construction, task analysis, user requirements collection, interface prototype design and user evalu
4、ation. At the same time, students will understand the status and role of user experience in the company through this course, and initially master the ability to propose research (project) plans.II、Course Objectives1. Moral Education and Character Cultivation.The teaching content of the course is org
5、anically integrated with Chinese excellent traditional cultural elements and social public welfare, such as the square dance design based on Laban movements analysis, and design for the elderly and disabled.2. Course ObjectivesThrough the study of this course, students* qualities, skills, knowledge
6、and abilities obtained are as follows：Objective 1. Understand the research methods and tools of user experience design (Corresponding to Case 11 and 15, supporting for graduation requirements index 2)Objective 2. Master the preliminary ability to design prototype (Corresponding to Case 10 and Case 9
7、, supporting for graduation requirements index 3)Objective 3. Master the preliminary ability to propose research plans (Corresponding to Case 3, supportinggraduation requirement index point 5 and 7)Supporting for Graduation RequirementsThe graduation requirements supported by course objectives are m
8、ainly reflected in the graduation requirements indices 2, 3, 5, 7, as follows:Supporting for Graduation RequirementsCourseObjectivesGraduation RequirementsIndices and Contents Supporting forGraduation RequirementsTeachingTopicsLevel ofSupportIndicesContentsObjective 1Understand the research methods
9、and tools of user experience designIndex 2The ability to understand and use the latest industrial engineering techniques and toolsCase 11 and15HObjective 2Master the preliminary ability to design prototypeIndex 3System plan and design abilityCase 10 andCase 9MObjective 3Master the preliminary abilit
10、yto propose research plansIndex 5Teamwork and leadershipCase 3MObjective 4Master the preliminary abilityto propose research plansIndex 7The ability to communicateeffectivelyCase 3MHI、Basic Course ContentChapter 1 Introduction to User Experience1.1 Theoretical basis and design implications of user-ce
11、ntered design1.2 All background and experience about user experience design1.3 The overall design of user-centered design and evaluationTeaching Requirements: This chapter will overall introduce the background of user experience and the process of user experience design.Key and Difficulty Points： Th
12、e overall design of user-centered design and evaluation.Case 3: Raising Awareness at the Company LevelIntroduction2.1 Understanding and Integrating Into the CompanyCreating a Plan2.2 Facilitating the Integration of UETeaching Requirements: This chapter will introduce the case Raising Awareness at th
13、e Company Level”.Through case study, students will understand the role of User Experience (UE) Department and how to integrate UE at the company level.Key Points and Difficult Points； Raising Awareness of UE at the company levelCase 11: A Case Study in Personas3.1 Introducing the Idea of Personas3.2
14、 Planning the Field Research3.3 Conducting the Filed Research3.4 Developing the Personas3.5 Living With the PersonasTeaching Requirements： This chapter will introduce the case “A Case Study in Personas”. Through case study, students will understand how to identify users, conduct user study, develop
15、the Personas and apply the Personas at work.Key Points and Difficult Points: Developing the Personas.Case 5: Growing a Business by Meeting Customer Needs4.1 Evaluating the Current State of RevPhoto4.2 Developing an Action Plan4.3 Evaluating the Research Data With the Cross-Functional Leadership Team
16、Teaching Requirements： This chapter will introduce the case Growing a Business by Meeting Customer Needs”. Through case study, students will learn how to integrate user needs in all aspects of product design.Key Points and Difficult Points: User needs gathering.Case: Design for Older Adults5.1 Desig
17、n of Chinese Square Dance with Laban Movement Analysis5.2 Use of Smart Wearable Devices for Gait Assessment Among Older ChineseTeaching Requirements： This chapter will introduce two research cases that the lecturer of this course is engaged in. One is “Design of Chinese Square Dance with Laban Movem
18、ent Analysis”, the other is “Use of Smart Wearable Devices for Gait Assessment Among Older Chinese”. Through case study, students will understand the elderlys behavior in accepting information technology and the special consideration when designing information technologies for the elderly.Key Points
19、 and Difficult Points: How to propose research plans.Book Report Sharing6.1 Tencent User Experience Case6.2 Baidu User Experience CaseTeaching Requirements: Students are free to form a study group and choose a user experience case from the bibliography Designing fbr you: Tencents Way of User Experie
20、nce Design, and Baidu Experience: Simple and Reliable User Experience. Students are required to make courseware and share reading reports in class.Case 16: Incorporating Web Accessibility Into the Design Process7.1 Travelers By Design7.2 Learning About Accessibility7.3 Accessibility and the TBD Prod
21、ucts7.4 Putting the Accessibility Compliance Process in Place7.5 Ongoing ComplianceTeaching Requirements: This chapter will introduce the case Incorporating Web Accessibility Into the Design Process”. Through case study, students will have a basis understanding of what web accessibility is and how t
22、o incorporate web accessibility into website design.Case: Web Accessibility in China8.1 Design for Special Groups8.2 Evaluation of Web Accessibility in ChinaTeaching Requirements: This chapter will introduce a case study form Tencent User Exeperience Group “Design for Special Groups and a case about
23、 evaluation of web accessibility in China. Through case study, student will understand the state of web accessibility in China from both industrial and academic views.Lab Experiment: Gait Assessment with Wearable DevicesTeaching Requirements: This course will arrange a lab experiment based on the ac
24、tual situation of the teaching fields. The experiment is “Use of Gait Assessment with Wearable Devices. The objective is to use wearable devices in gait assessment to discriminate different state (e.g. fatigue). Students will conduct gait experiment, process gait data, and write experiment report in
25、 groups. Through practice, students will master the experiment method of Human Factors.Key Points: Experiment Design.Difficult Points： Data Processing.Case 10: Two Contrast Case Studies in Integrating Business Analysis with Usability Requirements Analysis and User Interface Design10.1 Case 1: The Th
26、ompson Institute: No Business Analysis10.2 Case 2: The City Police Department: Business AnalysisTeaching Requirements: This chapter will introduce the case “Two Contrast Case Studies in Integrating Business Analysis with Usability Requirements Analysis and User Interface Design”. Through case study,
27、 students will understand how to integrating business analysis with usability requirements analysis and user interface design.Case 9: The HURIE Method: A case Study combining Requirements Gathering and User Interface Evaluation11.1 The Context11.2 The StudyTeaching Requirements: This chapter will in
28、troduce the case “The HURIE Method: A case Study combining Requirements Gathering and User Interface Evaluation. Through case study, students will master how to combine requirements gathering and user interface evaluation.Key Points and Difficult Points: Understand the HURIE method.Project Presentat
29、ionTeaching Requirements: Students are free to form a study group and choose a topic. They are required to design a prototype with user experience methods.IV、Table of Credit Hour DistributionTeaching ContentLectureHoursExperimentHoursPracticeHoursSelf-studyHoursExerciseClassDiscussionHoursIntroducti
30、on to User Experience2Case 3: Raising Awareness at the CompanyLevel2Case 11: A Case Study in Personas4Case 5: Growing a Business by MeetingCustomer Needs2Case: Design for Older Adults4Book Report sharing4Case 16: Incoiporating Web Accessibility Into the Design Process2Case: Web Accessibility in Chin
31、a2Lab Experiment:Gait Assessment with Wearable Devices4Case 10: Two Contrast Case Studies inIntegrating Business Analysis with Usability Requirements Analysis and User Interface Design2Case 10: Two Contrast Case Studies inIntegrating Business Analysis with Usability Requirements Analysis and User In
32、terfaceDesign2Case 9: The HURIE Method: A case Study combining Requirements Gathering and User Interface Evaluation2Project Presentation2Total32Sum32V、Summary of Experimental (Programming) ProjectsNo.Experiment(Programming)NameExperiment (Programming) HoursExperiment (Programming) TypeAbstractCourse
33、TypeSupportingCourseObjectives1Gait Assessment withSmart WearableDevices4Lab ExperimentUse wearable devices in gait assessment to discriminate different state (e.g. fatigue)Compulsory3VI、Teaching MethodLectures and Case study.Course Assessment and Achievement EvaluationAssessment Methods： Examinatio
34、nExamination Formats： Open-bookGrading Methods： Hundred-mark SystemCourse Assessment Content, Assessment Format and Supporting Course ObjectivesCourseObjectives (Indices)AssessmentContentAssessment Formats and Proportion ( % )GradingClassroomQuestioningAssignmentEvaluationRoutine TestExperimentRepor
35、tTermReportTermPaperMidtermExamFinalExamProportion(%)Objective 1 Understand the research methods and tools of user experience designCase study2020Objective 2 Master the preliminary ability to design prototypeProject202040Objective 3 Master the preliminary ability to propose research plansExam4040Tot
36、al100VID、Course ResourcesTextbooks：Right, C. and James, J. (2007). User-Centered Design Stories, Morgan Kaufmann.Bibliography：1.腾讯用户研究与体验设计部(2018).在你身边，为你设计：腾讯的用户体验设计之道(第二版)， 电子工业出版社2.百度用户体验部(2014).体验.度：简单可依赖的用户体验，清华大学出版社3.刘津，李月(2014).破茧成蝶：用户体验设计师的成长之路，人民邮电出版社Reading Materials：1. Rau, P.L. P., Zhou,
37、 L.H, Sun, N., & Zhong, R. (2016). Evaluation of Web Accessibility in China: Changes from 2009 to 2013. Universal Access in the Information Society, 15, pp. 297-303.2. Zhong R, Rau P L P. Are cost-effective technologies feasible to measure gait in older adults? A systematic review of evidence-based
38、literatureJ. Archives of gerontology and geriatrics, 2019: 103970.3. Parrenin A, Rau P L P, Zhong R. Impacts of cultural differences in a business environment for french companies in ChinaJ|. Global Business and Management Research, 2015, 7(1): 93-108.4. 余苓妓，饶培伦，钟润婷.基于拉邦动作分析之广场舞设计指南J.中国老年学杂志,2017, 3
39、7(17): 4346-4348.IX、NotesPrerequisites: Human Factors EngineeringFollow-up Courses:Contents and Requirements of Students Self-study:Bilingual Teaching or Not: Yes.Requirements and Proportion of Bilingual Teaching:Discipline and Considerations of Practice Session: please fill in this part if there is practice session, and no practice session if there is no practice session.Notes:Author：Approved by：