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1、-第 1 页常用酒店英语词汇大全如下-第 2 页常用酒店英语词汇大全如下：常用酒店英语词汇大全如下：Restaurant 酒店里面的称为餐厅，酒店外的可以叫饭馆或者餐馆都可以B&B 家庭式酒店Boutique hotel 精品酒店Resort 度假村King-size 特大号床Queen-size 大号床Twin beds 双床房Single bed 单床房Double room 双人间Single room 单人间Suite 套房Studio suite 公寓套房Adjoining room 相邻房Connecting room 连通房Executive Floor 行政楼层Bellboy
2、行李员Concierge 礼宾Receptionist 前台接待Reception/Front desk 前台Coach 旅游大巴Reservation 预订(不是预定)Doorman 门房 门童Housekeeping staff 客房清洁人员-第 3 页Room service 客房服务，有时特指客房送餐服务Ground 花园Tip 小费Service charge 服务费Turn down 开夜床服务(指的是傍晚的时候再次整理房间，使客人晚上睡的舒服)Executive room 商务房Shuttle bus 班车Do Not Disturb Sign/DND sign 请勿打扰牌Ple
3、ase Make Up sign/PMU sign 请收拾房间牌check-out 退房check-in 登记入住lobby 大堂Owner response:业主回复Porter 门房Hotel Concierge 酒店礼宾部Procurement Manager;Purchasing Manager 采购部经理Food&Beverage Manager;Catering Manager 餐饮部经理Table Hostess 餐桌女服务员Kitchen Hand;Kitchen Help;Kitchen Worker 厨工Cook;Chef 厨师Head Chef 厨师长Cook 炊事员-第
4、 4 页Assistant Manager 大堂副理Lobby Manager 大堂经理Tourist Guide 导游Sauce Cook 调味汁厨师Restaurant Manager 饭店经理Rooms Division Manager 房务部经理Second Chef 副厨师长Second Waiter 副领班Trainee Manager 见习经理Receptionist 接待员Bar Operative 酒吧服务员Hotel Accountant 酒店会计Chief Accountant;Financial Controller 酒店主管会计;财务总监Housekeeping Ma
5、nager 客房部经理Executive Housekeeper;Head Housekeeper 客房部主管Chambermaid 客房女服务员Head Waiter;Captain 领班Floor Attendant 楼层服务员Travel Agent 旅游中介Doorman 门童Pantryman 配餐员Front Desk Manager 前台经理Front Office Supervisor 前台领班Front Office Manager 前厅经理-第 5 页Assistant Front Office Manager 前厅副理Cleaner 清洁工Food Checker 食品检
6、验员Vegetable Cook 蔬菜厨师Materials Manager 物料经理Western-Style Restaurant Manager 西餐部经理Executive Assistant Manager 行政副经理Assistant Banquet Manager 宴会部副经理Banquet Manager 宴会部经理Night Manager 夜班经理Hotel Greeter 迎宾员Reservation Manager 预订部经理Chinese-Style Restaurant Manager 中餐部经理Resident Manager 驻店经理Front Clerk;Re
7、ception Clerk 总台接待员酒店岗位：客房预定 room reservation客 满 fully booked房间种类 types of rooms双 人 房 double room标 准 房 standard room双 床 房 twin room高 级 房 superior room豪 华 房 deluxe room-第 6 页商 务 房 executive room套 房 suite普通套房 junior room高级套房 senior suite总统套房 Presidential suite朝南的房间 a room facing south公寓套房 studio room连
8、 通 房 connecting room相 邻 房 adjoining room没有按预定抵店 no show确 认 信 letter of confirmation服 务 费 service charge额外费用 extra charge班 车 shuttle bus全 价 full price折 扣 价 discounted price标 准 价 rack rate优 惠 价 special price免 费 complimentary rate特大号床 king-size bed大 号 床 queen-size bed推 迟 postpone空 房 Vacancy/vacant room
9、取消 cancel/cancellation-第 7 页更改 change预定 book/reserve自动门 automatic door登记入住 check in结帐 check out一件行李 a piece of baggage/luggage背包 shoulder bag纸箱 cardboard box手提箱 briefcase汽车行李箱 luggage trunk送行李 send up填写 fill out名牌 name tag夜床服务 turn down service打扫房间 make up稍稍整理 tidy up洗衣项目 laundry items加快服务 express s
10、ervice核对 check包间 private room菜单 menu套餐 set menu定满了 fully booked租 rent-第 8 页计划表 schedule推举 recommend酒店内设施adapter 连接器brief ease 公文包out of order 坏了coupon 奖券Food Mall 食品街Ancient Culture Street 古文化街fire sprinkler 灭火喷淋coat hanger 大衣架 pillow 枕头heating control 加热控制ice tongs 冰夹 chair 椅子bedside table 床头桌ceili
11、ng light 顶灯luggage stand 行李架swimming bag 游泳袋power socket 电源插座note pad 记事簿shoe basket 鞋篮ice bucket 冰桶security latch 安全门dry cleaning docket 干洗单breakfast menu 早餐菜单-第 9 页light switch 灯开关air conditioner vent 空调排风口pillow case 枕套coffee table 咖啡桌wall paper 壁纸hair dryer 吹风机standing lamp 地灯valet stand 衣物架swit
12、ch 开关desk chair(与书桌配套的)椅子laundry docket 洗衣单Do Not Disturb Sign 请勿打扰牌 DND sign 请勿打扰牌chest of drawers 带抽屉的柜厨sheer curtains 纱窗帘desk lamp 台灯television cabinet 电视柜single bed 单人床 double bed 双人床 desk 书桌dusting 去尘toilet brush 马桶刷子refuse bag 废物袋mopping 拖地scrub 檫洗dustpan and brush 簸箕和刷子detergent 清洁剂-第 10 页vac
13、uum cleaner 吸尘器mop 拖把shampoo 洗发水soap 香皂bath foam 浴液sewing kit 针线盒moisturizer 润肤露shower cap 浴帽shoehorn 鞋拔shoe shine 檫皮鞋Bedside lamp 床头灯smoke detector 烟感器wardrobe 衣柜television guide 电视指南Please Make Up sign 请收拾房间牌 PMU sign 请收拾房间牌slippers 拖鞋 drapes 布帘ceiling 屋顶Laundry docket 洗衣单window sill 窗台shopping ba
14、g 购物袋bookshelf 书架ground floor(英)底，层，一楼cabinet 橱柜switch 开关-第 11 页Venetian blind 百叶窗帘curtain 窗帘wastebasket 字纸篓tea trolley 活动茶几night table 床头柜first floor(英)二楼，(美)一楼folding screen 屏风hanger 挂钩plug 插头wall plate 壁上挂盘Chinese painting 国画elevator,lift 电梯drawer 抽屉second floor(英)三楼，(美)二楼spring 弹簧cushion 靠垫，垫子so
15、cket 插座，插口sitting room 起居室voltage 电压floor 楼层，地板carpentry(总称)木器tea table 茶几bedclothes 床上用品quilt 被子-第 12 页mattress 床垫thermos 热水瓶transformer 变压器酒店前台用语：market price 市价cashiers desk 兑换处coin 硬币accounting desk 帐务处check-out time 退房时间voucher 证件price list 价目表check,cheque 支票sign(动)签字interest 利息form 表格reservati
16、on 预订reception desk 接待处tip 小费reservation desk 预订处luggage office 行李房spare(形)多余的postpone(动)延期cancel(动)取消travelers cheque 旅行支票-第 13 页pay(动)付款fill(动)填写 administration 管理、经营note 纸币registration desk 入宿登记处lobby 前厅luggage rack 行李架visit card 名片identification card 身份证rate of exchange 兑换率conversion rate 换算率cha
17、rge(动)收费bill 帐单change money 换钱procedure 手续、程序information desk 问询处luggage label 行李标签overbooking 超额订房reasonable(形)合理的cash(动)兑换keep(动)保留、保存bank draft 汇票accept(动)接受procedure fee 手续费fill in the form 填表-第 14 页酒店的种类：Designed hotel 设计酒店boutique hotel 精品酒店certified hotel for tourism 旅游定点旅馆family hotel 家庭旅馆B&
18、B:经济型酒店resort hotel 度假区酒店酒店部门：电脑部 E.D.P.市场营销部 sales&Marketing Division销售部 Sales Department公关部 Public Relation Department预订部 Reservation Department客务部 Room Division前厅部 Front Office Department管家部 Housekeeping Department餐饮部 Food&Beverage Department康乐部 Recreation and Entertainment Department工程部 Engineer
19、ing Department保安部 Security Department行政部 Rear-Service Department商场部 Shopping Arcade其他：Oriental Plaza:东方新天地-第 15 页Forbidden city:故宫High-speed wireless internet:高速无线上网Owner response:业主回复Expatriates/expats:外籍人士/外籍员工F&B:餐饮Mansion/service-apartment:酒店式公寓English tea:英式红茶/英式下午茶CTS:中国旅行社Prepaid cell:预付型手机Toiletries:洗漱用品Morning call 唤醒服务