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1、-旅游英语口语-住宿篇-第 33 页1. 预定房间Clerk: Reservation, may I help you?柜台服务员： 预订处。请问我能帮你忙吗?Guest: Yes, I would like to make a reservation for May 3rd.客 户： 是的， 我想订一间5月3号的房间。Clerk: For how many people?柜台服务员： 几个人呢？Guest: Only one.客 户： 只有一个人。Clerk: May I have your name, please?柜台服务员： 能告诉我你的名字吗？Guest: John.客户： 约翰。英
2、语单词笔记：reservation n. 预订2. 询问是否还有空余房间Guest: Excuse me, do you have a vacancy?客户：打扰一下，请问你们还有空余房间吗？Clerk: Let me see. Yes, we still have four left.柜台服务员：让我看看。 是的，我们还有房间。Guest: Well, I would like to book a single room.客户：我想订个单人间。Clerk: How long would you stay for?柜台服务员：你要住多久？Guest: 5 days. From Feb. 13
3、to 18.客户：5天，从2月13号到18号。英语单词笔记：vacancy n. 空白，空缺single room 单人间3. 没有空客房Guest: I would like to make a reservation for tomorrow.客户：我想订一间明天的房间。Clerk: Im sorry but we are fully booked.柜台服务员：很抱歉，我们的房间已经订满了。Guest: Well, how about 4th ?客户：那有4号的吗？Clerk: Thats fine, but we have only a single room, is that OK?柜
4、台服务员：有，但只有一个单人间了，你要住吗？Guest: Yes. Please help me reserve it.客户：是的，请帮我预定一下。英语单词笔记：reserve v. 预订be fully booked 客房被订满了4. 客房已满Clerk: Can I help you?柜台服务员：我能帮助你吗？Guest: Yes, is there any vacant room for tomorrow?客户：是的，明天有没有空房间？Clerk: I am sorry. We are full up for tomorrow.柜台服务员：抱歉，我们已经客满了。Guest: Well,
5、is there any other hotel nearby?客户：那这附近有没有别的旅馆呢？Clerk: Yes, the Sunset Hotel is three blocks away. Maybe you can ask them.柜台服务员：有，日落旅馆就离这儿3条街，或许你可以问问他们。Guest: Thank you.客户：谢谢。英语单词学习笔记：full up 订满了nearby adj. 附近block n. 街区5. 预订有浴室的房间Guest: Can I reserve a room from the 13th to the 18th?客户：我能订13号到18号的房
6、间吗？Clerk: Certainly. How do you like your room?柜台服务员：当然。您想要间什么样的房间呢？Guest: Id like a suite. Whats the rate?客户：我想要个套房。多少钱呢？Clerk: $40 per night.柜台服务员：一晚40美元。英语单词笔记suite n. 套房（一般带有独立的卫生间或浴室）6. 预订面朝大海的房间Guest: Are there any beds vacant?客户：还有空床吗？Clerk: Yes, what kind of room do you want?柜台服务员：有，您要什么的房间？
7、Guest: I prefer one facing the sea. Besides, it should have a shower.客 户：给我一间朝着大海的房间。另外，房间内要有淋浴。Clerk: Sorry, right now we can only have you a room without shower.柜台服务员：抱歉，现在我们只能您提供不带淋浴的房间。Guest: Well, thats ok.客户：哦，没关系。英语单词：shower n. 淋浴7. 要大点的房间Clerk: Reservation, can I help you?柜台服务员：预订处，我能帮您忙吗？Gu
8、est: Yes, I would like to reserve a room for next Monday.客户：是的，我想订间下周一的房间。Clerk: Wait a moment, please. Let me check it.柜台服务员：请稍等，我帮您查一下。Guest: By the way, I want a large room.客户：顺便说一下，我想要个大点的房间。Clerk: Right now we have a suite for 4 people, do you want to book it?柜台服务员：现在我们只有一个4人的套房了。您要预定这间房吗？Guest
9、: Yes, thats what I am looking for. I will take the room for 2 days.客户：恩，正需要这样的房间呢。我要住两天。英语单词：check v.检查8. 单人间双人间Clerk: Hello, is there anything I can do for you?柜台服务员：您好，我能为您做什么吗？Guest: Yes, I want to book e a room for tomorrow.客户：是的，我想订个明天的房间。Clerk: Single or double?柜台服务员：单人间还是双人间？Guest: A single
10、one with a private bath.客户：一个带独立浴室的单人间。Clerk: Would you like to have your room on the top floor?柜台服务员：顶层的房间您觉得怎么样？Guest: It doesnt matter.客户：无所谓。英语单词笔记：private adj. 私人的，个人的top floor 顶楼10. 预订双人房Guest: I am wondering if you have a room with twin bed.客户：你们还有双人间吗？Clerk: Yes, we have one and it faces the
11、 beautiful sea.柜台服务员：有，我们有间房间而且朝着美丽的大海。Guest: Thats wonderful. I want to stay for 2 days.客户：太好了，我想在这房间住2天。Clerk: OK, we will make it ready for you.柜台服务员：好的，我们会为您准备好的。Guest: Thank you.客户：谢谢。英语单词笔记：twin bed 双人床face v. 朝着，面向10. 询问租金Guest: Excuse me, whatt the price of a single room?客户：打扰一下，一个单人间多少钱？Cle
12、rk: Thats $50 for a single night.柜台服务员：一晚50美元。Guest: Are meals included?客户：包括餐费吗？Clerk: Yes, of course. Can I make a reservation for you?柜台服务员：当然。为您预订一间吗？Guest: Fine, I want to book one for overnight.客户：我想住一晚上。英语单词笔记：overnight n. 通宵的，一个晚上11. 询问提供的服务Guest: Excuse me, is there any room available ? I w
13、ant a single one.客户：打扰一下，请问还有房间吗？我想要个单人间。Clerk: Yes. When do you want it?柜台服务员：有，你订什么时候的？Guest: Next Moday. By the way, is there a closed circuit TV?客户：下周一。再问一下，房间里有闭路电视吗？Clerk: Yes, sir.柜台服务员：有，先生。Guest: What about laundry?客户：那有洗衣服务吗？Clerk: Sorry, sir. You have to pay by yourself.柜台服务员：抱歉，先生。您要自费这个
14、服务。英语单词笔记：circuit adj. 环绕，巡回laundry n. 洗衣店12. 说明所需房间的条件Guest: I want to reserve rooms for my colleagues.客户：我想为我的同事预订房间。Clerk: What kind of rooms do you want?柜台服务员：您想要什么样的房间？Guest: A single room with a bath and one double room facing the lake.客户：一个带浴盆的单人间和一个朝着湖的双人间。Clerk: No problem. Your room number
15、s are 201 and 204.柜台服务员：没问题。你们的房间号是201和204。Guest: Thank you.客户：谢谢。英语单词学习笔记：colleague n. 同事13. 请求被列入等候名单Guest: Excuse me, I want to reserve a room.客户：打扰了，我想订房间。Clerk: When, sir?柜台服务员：什么时候， 先生？Guest: For this Wednesday and Thursday.客户：这周三和周四。Clerk: I am sorry, but all the rooms are occupied.柜台服务员：很抱歉，
16、所有的房间都满了。Guest: Well, would you please put my name in the waiting list?客户：恩，你能把我的名字列入等候名单吗？Clerk: No problem.柜台服务员：没问题。英语单词学习笔记：occupied adj. 已被占用的，有人住的waiting list 等候名单14. 包星期住宿的旅店Clerk:Reservation, may I help you?柜台服务员：预定处，我能帮您什么吗？Guest: Yes, we are traveling to Paris for a week and we want to mak
17、e a reservation.客户：是的，我们打算在巴黎呆一周，想在你们旅店预订一间房。Clerk: How many of you?柜台服务员：几个人呢？Guest: Three. By the way, are three meals all served in your hotel?客户：3个人。顺便问一下，你们旅馆提供三餐吗？Clerk: No, sir. But we have a special package plan for families staying for a whole week. Its much more convenient and cheaper.柜台服务
18、员：不提供，先生。 但我们有一项特别服务，专门为在这里住宿一个星期的家庭提供。这项服务很便宜而且更方便。Guest: Well, then I would like to take it.客户：恩，那我们就预订这个服务吧。英语单词学习笔记package n. 打包，包裹convenient adj. 方便15. 儿童半价Clerk: Good morning, sir. What can I do for you?柜台服务员：早上好，先生，我能为您做些什么吗？Guest: I want to check in.客户：我想登记入住。Clerk: Have you made a reservati
19、on?柜台服务员：你预订了吗?Guest: No, I want a double room. By the way, is there any discount for children?客户：没有，我想要个双人间。还有，儿童入住打折吗？Clerk: Yes, children are half price.柜台服务员：是的，儿童半价。Guest: Ok,please have me arrange one.客户：好的，给我安排一间吧。英语单词笔记：discount 折扣16. 询问是否有优惠Clerk: Hello, sir. Have you reserved already?柜台服务员
20、：您好，先生。您预订了房间了吗？Guest: No, is there a single room left?客户：没有，还有空的单人间吗？Clerk: Yes, how long will you intend to stay?柜台服务员：有，您打算住多久？Guest: For a week or so. Do you give discount for a week or more?客户：大概一个星期吧。你们对住一个星期或更久的顾客打折吗？Clerk: Yes, we give 5% discount for a week and 12% for 2 weeks.柜台服务员：有折扣，对住一
21、个星期的顾客我们打95折，两个星期的打88折。Guest: All right. I will take a room for a week. Here is my passport.客户：好的，我在这里住一个星期。这是我的护照。英语单词笔记：intend v. 打算17. 确认预约Guest: Hello, I am calling to confirm my reservation for a single room.客户：你好，我来确认我的预约，我订了个单人间。Clerk: On which day?柜台服务员：哪一天的呢？Guest:This Friday.客户：这周五。Clerk:
22、Well, let me check for you. Yes, you are booked already. Its a single room with a bath, facing the south.柜台服务员：让我查查看。是的，你已经预定过了。一个朝南的带浴盆的单人间。Guest:Thats right. Thank you.客户：没错，谢谢。英语单词笔记：single room 单人间18. 更改预约Clerk: Sun-set hotel. May I help you?柜台服务员：日落旅馆，我能帮您什么吗？Guest:Yes, I have booked a room for
23、 24th. Its a double room.客户：我已经预约了24号的双人间。Clerk: Hold on, please. Let me check it for you. Yes, youre right. You will keep it for 3 days.柜台服务员：请稍等，我为您查一下。是的，您订了房间，要住三天。Guest: Well, now I want to change the date from 24th to 28th.客户：恩，我想把入住的时间改为28号。Clerk: OK, that shall be arranged.柜台服务员：好的，我们会为您安排的。
24、英语单词笔记：19. 延长预约时间Clerk:What can I do for you?柜台服务员：我能帮您什么吗？Guest:Yes, I made a reservation for 3 days for April 3rd to 6th, and my name is Sara.客户：是的，我预订过一个房间，从4月3号到6号的，我叫萨拉。Clerk:Yes, whats the problem?柜台服务员：是的，有问题吗？Guest:Well, I want to extend it for 2 more nights.客户：我想再多两天。Clerk:So you will stay
25、until 9th?柜台服务员：也就是说您要住到9号？Guest:Yes.客户：是的。Clerk:OK, well make the correction for you.柜台服务员：好的，我们会为您更改的。Guest:Thank you.客户：谢谢。英语单词笔记：20. 取消预约Clerk:Good afternoon, Peace Hotel, what can I do for you?柜台服务员：下午好，这里是和平旅馆。我能帮您吗？Guest:I have made a reservation for this Sunday. My name is Bily.客户：我已经预订了间周日的
26、房间，我叫毕比。Clerk:Yes, thats right. Your room is a single one with a bath.柜台服务员：没错。您订了间有浴盆的单人间。Guest:I am calling to cancel it now. I cant go to your city this week.客户：我打电话来想取消预约。这周我没办法去你们的城市了。Clerk:Fine, we will cancel it.柜台服务员：好的，我会取消的。Guest:Thank you.客户：谢谢。21. 请求保留预约Clerk:Hello. Capital Hotel. May I
27、help you?柜台服务员：您好，帝国旅馆。我能帮您吗？Guest:Yes, unfortunately my flight will be 2 hours due to the fog. Would you please keep my reservation?客户：是的，很不幸，我的飞机因为大雾而晚点2个小时，你能帮我保留预约吗？Clerk:Sure. May I have your name please?柜台服务员：当然可以，请问您的姓名是？Guest：Lincoln. Thats L-I-N-C-O-L-N. Thank you.客户：林肯。L-I-N-C-O-L-N,谢谢。英语单
28、词笔记：22. 请门童帮忙Clerk: Good morning, sir. Welcome to Flower Hotel.柜台服务员：早上好，先生。欢迎光临花园酒店。Guest:Thank you.客户：谢谢。Clerk: How many pieces of baggage do you have?柜台服务员：您有多少行李呢？Guest: Three. Would you please help us take them to the hall?客户：3件， 你能帮我把行李提到大厅吗？Clerk: Sure, of course.柜台服务员：当然可以。英语单词笔记;baggage 行李2
29、3. 入住Clerk: Do you want to check in sir?柜台服务员：您需要住宿吗？Guest: Yes I have booked a double room three days before I am Mr. Dean.客户：是的，我3天前预定了一个双人间，我叫迪恩。Clerk: Let me check. Yes, sir. The porter there will show your room.柜台服务员：我查一查。好的，先生。这位迎宾员将带你们去房间。Porter: Hello, sir, is that all you luggage?迎宾员：您好，先生。
30、这是您的行李吗？Guest: Yes.客户：是的。Porter: This way please.迎宾员：请走这边。Guest: Thank you, its very kind of you.客户：谢谢，你太热情了。英语单词笔记：check in 入住24. 登记入住Clerk: Good morning, sir. Have you reserved?柜台服务员：早上好，先生。您预定了吗？Guest: Yes, my name is Bill.客户：是的，我叫比尔。Clerk: Let me see. Oh, yes. Your room number is 603. The porter
31、 will lead you to your room.柜台服务员：让我查一下。是的，你的房间号是 603，那位迎宾员会带您去的。Guest: OK, thank you.客户：谢谢。25. 填登记表Clerk: Hello, sir. How many in your party?柜台服务员：您好，先生。你们一共几个人？Guest: Just myself. What is the rate?客户：就我一个。你们这里怎么收费？Clerk: OK, a single fare is $50 per right.柜台服务员：单人间一个晚上50美元。Guest: Fine. Do I have t
32、o show my passport?客户：还不错，我需要出示护照吗？Clerk: No, its not necessary. But you have to fill out this form.柜台服务员：不必了。 但您得填这张表格。Guest: Sure.客户：好的。英语单词笔记：rate n.费用，价格fill out 填写26. 寄存物品Guest: Excuse me, can I deposit valuables here?客户：打扰一下，我能在这里寄存贵重物品吗？Clerk: Surely of course.柜台服务员：当然可以。Guest: Here is the ba
33、g. Is that free?客户：给你，我的包。寄存是免费的吗？Clerk: Yes. How long would you like us to keep it?柜台服务员：是的，您要寄存多久？Guest: For two days.客户：2天。英语单词笔记：Clerk: Hello, sir. Can I help you？柜台服务员：您好，先生。我能帮忙吗？Guest: What time id check-in?客户：什么时候可以登记入住呢？Clerk: 12:00. You have to wait for a while.柜台服务员：12点。您得再等一会。Guest: OK.客
34、户：好吧。Clerk: Well, sir. Come with me. I will show you the waiting room. You must be tired. Have a short rest there. We will call you later.柜台服务员：恩，先生，请跟我来吧。我带你们到休息室。你们一定很累了吧？在这里休息一会儿，我等会叫你们。Guest: Thank you.客户：谢谢。28. 给小费Clerk:Sir, may I help you?柜台服务员：先生，我能帮您什么吗？Guest:Would you have my baggage sent u
35、p, please?客 户：你能把我的行李拿上去吗？Clerk:Sure. Its my pleasure. The elevator is right there; your room is on the fifth floor. Here is your room.柜台服务员：当然可以，电梯就在那边。你们的房间在5楼。到了，这就是你们的房间。Guest:Thank you very much. This is for your help.客 户：非常感谢你，这是给你的消费。29. 换房间Clerk: Excuse me, sir. May I help you?柜台服务员:打扰一下，先生，
36、需要我帮忙吗?Guest: Yes. I have to change a room.客户:是的，我想换个房间。Clerk: Whats wrong?柜台服务员:怎么了，Guest: Next door is so noisy. I cant sleep at all.客户:隔壁大吵了.我根本就睡不着觉。Clerk: OK, I am sorry for that. We will arrange another one for you.柜台服务员:好的，对此我深感抱歉。我们会为您换一间房的。英语单词笔记：noisy adj 嘈杂的30. 察看房间Clerk: Sir, may I help
37、you?柜台服务员:先生，我能帮您忙吗?Guest: Yes, I want to book a room.客户：是的，我想订个房间:，Clerk: Sure. What kind of room do you like?柜台服务员: 好的，您要什么样的房间?Guest: Well, could you let me see the room?客户：嗯，能让我先看看房间吗?Clerk: Ok. What about this one?拒台服务员:好的，这一间怎么样呢?Guest: Its fine. What beautiful scenery outside the window! I th
38、ink this one will do.客户：不错，窗外的景色多美啊。我想我就要这间了。Clerk: I am glad you like it.柜台服务员:很高兴您喜欢。英语单词笔记：sceneery n. 风景31. 房间调温Guest: Excuse me, could you please turn on the air-conditioner, its so hot here.客户:打扰一下，服务员。能把调打开吗?这里太热了。Clerk: OK, I will fetch the remote control.柜台服务员:好的，我这就去取遥控。Guest: Aha, its coo
39、l now. Can I keep the robot?客户:啊哈，凉快了。我能保留这个遥控吗?Clerk: Yes. Here you are.柜台服务员:好的，给您。英语单词笔记：air-conditioner 空调remote control 遥控器Guestv:Excuse me,would you please send a maid here?客户:打扰一下，能派个服务员到我这里来吗?Glerk:Ok,she will be there right away.柜台服务员：好的，她马上就到.Glerk:Housekeaping,May I help you?柜台服务员:客房部。我能帮
40、您忙吗?guest: Yes,its so dirky here.Can you please help us tidy it?客户:是的，这里太脏了，能帮我收拾下吗？Clerk:Sure.Thats oK.柜台服务员:当然，没问题。Guest: Thank you so much. Here is dour tip.客户:非常感谢，这是给你的小费。Maid:Thanks.Have a nice stay here.服务员：谢谢，祝您在这愉快。Notes:Clerk: Room sonnce.What can I do for you?柜台服务员：客房部。我能帮您忙吗？Guest:I find
41、 theShoet in my room i8 SO stainod.VVouId you please hell it for a dean one?客户：我的床单太脏了。能帮我换一床干净的吗?Clerk:I am sorry.sir.Someone will there in a momont.柜台服务员：非常抱歉，先生一会会有人来帮您换的。Gue8t:All nght.please be quick about it客户：好的，请快点！Clerk:Yes,sir.l assure youn vdll never happen again.柜台服务员：好的，先生，我保证这样的事情绝不会再发
42、生。Notes:Clertc: Good aftemoon.what can I do for you?柜台服务员:下午好。我能帮您忙吗？Guest:I want to pick up my valuable.客户:我想取我的东西.Clerk: May I have your key please?柜台服务员:能把您的钥匙给我吗？Guest: Sure. Here you are.客户:好的，给你。Clerk: HereiS your valuable. Is that right?柜台服务员:这是您的东西。对吗?Guest: Yes，thank you.客户:没错，谢谢。Notes:valu
43、able n贵重物品GueSt:Is breakfast seNed here?客户：这里提供早餐吗？Clerk: Yes.Thafs from 6:30 t0 9:00 in the dinning room.柜台服务员：提供。从早晨6点30分到9点，餐厅都提供早餐。Guest:Do I have to pay extra money for it?客户：我需要额外付钱吗？Clerk: No,its already induded in your room fare.柜台服务员：不用了，早餐费已经包括在您的房费中了。Guest: Thank you.客户：谢谢。Notes:dinning r
44、oom餐厅Guest: Excuse me.when is breakfast time?客户：打扰一下，早餐是几点开始呢？Clerk: From 6:00 t0 9:00.柜台服务员：从早晨6点到9点。Guest: Well,l would like to order breakfast for tomorrow moming.客户：嗯，我想预订明天早晨的早餐。Clerk: CertainlySir.VVhat would you like to have?柜台服务员：好的，先生，你想吃点什么呢?GuestPlease give me two fried eggs.two ordersof
45、toast and acup of coffee.客户：给我来两个煎鸡蛋，两个吐司和一杯咖啡。Clerk: Fine.Have a nice stay here.柜台服务员：好的，祝您在这里住的愉快。Notes:Clerk: Good evening.can I help you?柜台服务员:晚上好，我能帮您忙吗？Guest: Wed like to have break fast in our room tomorrow;would you please arrange nfor us?客户:明天我想在房间里吃早餐，你能为我安排一下吗？Clerk: Sure.柜台服务员:当然可以。Guest
46、: ShallI make an order now?客户:我现在可以预订吗?Clerk: You dont have to.This is your knob menu.Just tick off the items you want for break fast.write down the time and hang n out8ide the door before you go to bed tonight柜台服务员:不用，这是您的点餐牌，把您要吃的写在早餐盘上，在睡觉之前挂到门外就可以了。Guest: Thats really convenient.客户:真是太方便了。Notes:arr