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1、“烟草品牌培育进千店”站柜总结“烟草品牌培育进千店”站柜总结做好零售客户的“良师益友”“烟草品牌培育进千店”站柜总结在本月开展的“品牌培育进千店”主题站柜服务活动中,本人共对所辖区域内选定的七个目标零售客户进行了站柜,但其中由于零售客户家庭原因,以及“村村通”道路修建原因的影响,对其中二户进行了临时调整。在本月的服务时段中,共销售卷烟17.9条,其中以省内黄山和红三环品牌为最多,省外品牌涉及利群老版、利群长嘴、南京佳品、玉溪软盒、双喜国际、红梅软盒、苏烟红杉树、贵烟多彩等,购买卷烟消费者共计24人,销售收入1180.00元,销售毛利74.6元,销售毛利率6.3%。从调查的消费者年龄结构中可以看
2、到,24个调查者中,50至60岁的8人,占本次站柜中市场卷烟消费的主导,另外的40至50岁的有6人,30至40岁的有5人,18至30岁的有4人,最少的是60岁以上的,只有1人,而18以下,因为是未成年人,拒绝兜售情形开展的很好,没有这个年龄段的人购买。从这当中可以看出,双节过后,市场消费人群明显减少,与上月相比,主导年龄段的消费者明显减少。通过本月的站柜服务,让我对今后在品牌培育工作中的服务引导又有了进一步的认识,让我感觉到以下细节中,还要多加强关注与指导。品牌展示中,要根据零售客户的店面环境与条件,整体协调性地指导陈列。山区的客户由于经济活跃程度低,特别是一年四季人流变化较大,良好的货柜陈列
3、,是提高新品牌的培育推广基础。当一个新品牌的上市培育,首先是要让消费者能感知到它的存在,进而才有提升消费人群认知接受的可能,所以生动有形展示,是推销出去的首要方法。并且随之的是我们积极帮助的明码标价,这是展示中,让消费者清楚知道品牌的品质与价值所在,从而更好的对其有所了解与选择。宣传推销中,引导客户做好自己固定消费人群中主导消费力量,特别是其中的有一定声名的消费者。对这类消费者做好新品牌的最先推荐,是带动市场品牌接受的关键所在。因为人们都存在一种从众的心理,当大家伙都知晓了,并也在选择了,这个品牌的市场接受度也就随之逐渐提高了。另外,认为在今后的培育中,多提供些上市品牌的宣传促销品,做好及时的
4、发放,应该是提高品牌市场认知的良好辅助工具。动销记录中,感觉整体的零售客户意识还是有所欠缺,记录意识不够积极。这在今后的服务中,还要多加强这类经营管理的引导,让零售客户清楚地认识到,动销记录,是合理掌控自己库存,有效利用资金的好帮手。只有做好了动销记录,才会更加有效地利用资金的最佳运作,从而提升经营的利益最大化实现。经过本月的站柜服务,使我对本职工作的细致性又有了新的思索。我相信,做好零售客户的良师益友,多了解零售客户,多联系零售客户,善于及时发现问题,及时思考问题,及时帮助解决问题,是提升自己业务能力的关键,更是提高零售客户忠诚度与配合度的关键所在了。(结束语!祝大家学到有用的知识,提升自己
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