《餐厅员工实操培训管理资料国际酒店餐饮部宴会服务手册International Hotel Banquet SERVICE SOP-BQT-0030 - Setting up a TV and Video安装电视机&录像设备.doc》由会员分享，可在线阅读，更多相关《餐厅员工实操培训管理资料国际酒店餐饮部宴会服务手册International Hotel Banquet SERVICE SOP-BQT-0030 - Setting up a TV and Video安装电视机&录像设备.doc（7页珍藏版）》请在taowenge.com淘文阁网|工程机械CAD图纸|机械工程制图|CAD装配图下载|SolidWorks_CaTia_CAD_UG_PROE_设计图分享下载上搜索。
1、国际酒店餐饮部宴会服务手册International hotelBANQUET SERVICE SOP国际酒店餐饮部宴会服务手册International hotelBANQUET SERVICE SOPSTANDARD OPERATING PROCEDURE标准操作程序SETTING UP A TV & VIDEO安装电视机&录像设备Task Number:BQT-0030Department: F&B BanquetingDate Issued: Nov. 2007Guest Expectation: I expect TVs and videos to be set up correct
2、ly by knowledgeable and friendly staff.我希望有专业的员工来正确地安装电视机和录像设备Time to Train: 20 minutesWhy is this task important for you and our guests?为什么这项任务对我们的客人和你是如此重要？Answers: 回答1. To ensure the TV and video is working properly确保电视机和录像设备能正常使用2. To ensure the staff is knowledgeable on how to set it up确保有专业的员工
3、知道怎么安装3. To ensure the set up is done fast and safely.确保快速和安全地安装好WHAT/ STEPS什么/步骤HOW/ STANDARDS怎样/标准TRAINING QUESTIONS培训问题1) Bring in TV & Video拿到电视机&录像设备Place the TV and Video on an AV trolley. 把电视机和录像设备放置到音响推车上TV on upper level and video on lower level.电视机在最上面那层录像设备在下一层Why should you use a trolley
4、? 为什么你要使用推车?Why should the TV be at the top? 为什么电视机要在最上面那层?2) Connect连接Connect video cable from video “OUT” socket (video) to video “IN” socket (TV) to connect audio cable from video to TV Audio “IN” socket.从录像设备的video “OUT”插孔连线到电视机的video “IN”的插孔同时把音频线从录像设备连接到电视机的Audio “IN”插孔Connect wire plug of vid
5、eo and TV into the power point.将电视机和录像设备上的金属插头插到电源插座上An adapter is required when there are two plugs (preferably with an extension cord with multiple plugs).超过两个插头就需要使用多用途插座(更适用于电线很长和插头很多的)Why “Video Out” coming from the video recorder?为什么“Video Out”来自于录像设备?3) Tape the cords粘电线Tape the cable to the
6、floor with masking tape用遮蔽胶带将电线粘在地上Why should you tape the cord? 为什么要粘电线?4) Switch on the power连通电源Switch on the power from both.把双方的电源都接通Press the “EJECT” button to ensure there is no other tape inside the video.按下“出仓”键,确保没有其它的磁带在录像设备里Rewind tape to the correct start before playing it.在播放前将磁带倒到正确的位
7、置Why do you switch on the power of both?为什么你要将双方的电源都接通?Why should you check if there is no other tape inside? 为什么你要检查有没有其它的磁带在录像设备里?Why should you rewind the tape before playing?为什么你要在播放前将磁带倒到正确的位置?What does “EJECT” the tape mean? 磁带上的“EJECT” 是什么意思? 5) Make it ready for operation让设备做好运行准备Select one
8、of the channels from TV set/select video. (NTSC, PAL or SECAM)给电视机和录像设备选择一个相对应的制式(NTSC制式, PAL制式 or SECAM制式)Why should you select the right channel? 为什么你要设定正确的制式?6) Assist the guest协助客人Place a cassette tape to set up and adjust pictureCheck volume and colors.放入盒式录像带同时调节图像、声音和颜色 Check with the guests
9、on satisfaction. 调试到让客人满意Why check the color and volume? 为什么要调试颜色和声音？Why should you check guests satisfaction? 为什么要调试到让客人满意？Summary questions:总结1. Why should you use a trolley?2. Why should the TV be at the top?3. Why “Video Out” coming from the video recorder?4. Why should you tape the cord?5. Why
10、do you switch on the power of both?6. Why should you check if there is no other tape inside?7. Why should you rewind the tape before playing?8. Why should you select the right channel?9. Why check the colour and volume?10. Why should you check for the guests satisfaction?Now ask the trainee to practice the task from start to end to test competency.-酒店管理手册前厅、客房、餐厅、人事、保安、工程、营销、行政、总经办开业、入职、招聘、设计、程序、标准、SOP酒店管理之家