《餐厅员工实操培训管理资料国际酒店餐饮部宴会服务手册International Hotel Banquet SERVICE SOP-BQT-0031 - Setting up a slide projector布置胶片幻灯机.doc》由会员分享,可在线阅读,更多相关《餐厅员工实操培训管理资料国际酒店餐饮部宴会服务手册International Hotel Banquet SERVICE SOP-BQT-0031 - Setting up a slide projector布置胶片幻灯机.doc(6页珍藏版)》请在taowenge.com淘文阁网|工程机械CAD图纸|机械工程制图|CAD装配图下载|SolidWorks_CaTia_CAD_UG_PROE_设计图分享下载上搜索。
1、国际酒店餐饮部宴会服务手册International hotelBANQUET SERVICE SOP国际酒店餐饮部宴会服务手册International hotelBANQUET SERVICE SOPSTANDARD OPERATING PROCEDURE标准操作程序SETTING UP A SIDE PROJECTOR布置胶片幻灯机Task Number:BQT-0031Department: F&B BanquetingDate Issued: December 2006Guest Expectation: I expect that is slide projectors set u
2、p correctly ready for me to use. I expect knowledgeable staff to be on hand during my presentation.我希望我能使用正确准备好的胶片幻灯机.我希望在我的会议期间有专业的能控制好胶片幻灯机的员工来帮助我Time to Train: 20 minutesWhy is this task important for you and our guests?为什么这项任务对我们的客人和你是如此重要?Answers 回答: 1. To ensure the slide projector is working
3、properly确保胶片幻灯机能正确地使用2. To ensure the staff is knowledgeable on how to set it up确保员工有足够的安装它的知识3. To ensure the set up is done fast and safely.确保安装快速和安全WHAT/ STEPS什么/步骤HOW/ STANDARDS怎样/标准TRAINING QUESTIONS培训问题1) Bring in the slide projector拿到胶片幻灯机Select an AV trolley from the AV store.到音控库房挑选一部音响推车Wh
4、y should you use a trolley? 为什么你要使用推车?2) Prepare screen准备屏幕Pull down the build in screen or either set up portable screen.降下固定好屏幕或者固定好活动屏幕Check with the guest the preferred location.同客人确定安放屏幕的地方Why should you check the preferred location? 为什么你要确认安放屏幕的地方3) Tape the cords粘电线Tape the cable to the floor
5、 with masking tape.用遮蔽胶带将电线粘在地上Why should you tape the cord? 为什么你要粘电线?4) Switch on the power接通电源Switch on the power to check if it is working properly and point the projection to the screen and ensure it is in the middle.接通电源后检查是否工作正常是否投射到屏幕并确保投射到屏幕正中Ensure that there are 2 bulbs in the slide projec
6、tor and it is in working condition.确保有2个灯泡在胶片幻灯机内并工作正常Why do you switch on the power?为什么你要接通电源?Why should there be two bulbs in the slide projector?为什么要有2个灯泡在胶片幻灯机内?5) Assist the guest协助客人Check with the guests on satisfaction.调试到让客人满意Why should you check guests satisfaction?为什么要调试到让客人满意?Summary ques
7、tions:总结1. Why should you use a trolley?2. Why should you check the preferred location?3. Why should you tape the cord?4. Why do you switch on the power?5. Why should there be two bulbs in the slide projector?6. Why should you check guests satisfaction?Now ask the trainee to practice the task from start to end to test competency.-酒店管理手册前厅、客房、餐厅、人事、保安、工程、营销、行政、总经办开业、入职、招聘、设计、程序、标准、SOP酒店管理之家