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1、酒店英文道歉信酒店英文致歉信 篇1Dear customer,Please accept my sincere apology for the inconvenience that I caused you by adding the extra visiting without your permission.I had no intention of intruding on your personal life. In China, arranging interesting leisure activities for visitors is a common way to show
2、welcome. However, as your receptionist, I should have realized that you are inclined to regard your private time as an inviolable treasure and hate to be harassed by unplanned matters.Im really sorry that I didnt check with you before making such incomsiderate arrangement .All I can say is that it w
3、ont happen again. Sincerely,酒店英文致歉信 篇2敬爱的客人：您好!首先请允许我对您遇到的预定没有房间的问题给您带来的不便致以真诚的致歉。由于近来客人较多，客房惊慌，导致有些客人无法入住，我们深感愧疚。我们可以介绍您去与我们同等档次的酒店，还有不知您方不便利把您的姓名和联系方式留下，假如有了房间我们会在第一时间通知您并免费接您回来，为了表示我们的歉意，我们确定在您入住时给你肯定折扣折并免费供应早餐。祝您过得开心!XXX酒店20xx年x月x日酒店英文致歉信 篇3Dear Mr. LiIt has been brought to my attention that upo
4、n checking in at China World Hotel on Jun 2, 1999Your experience was one of difficulty.I would like to express my sincere apologies for the poor attitude of our receptionist when she advised you of the error in your reservation. there is simply no excuse in her behavior as I assure you that the nece
5、ssary action gas been taken to rectify the lack of service you should have receive.Unfortunately there was an error in your reservation regarding your arrival date. I am unable to identify where the oversight originated through my investigation however I regret that you were inconvenienced.Mr. Li, I
6、 do hope that I can assure you that your negative experience was an isolated incident, I look forward to welcoming you back in very near future so that we can restore your confidence in the product and service of Shangri-La China World Hotel. Please do not hesitate to contact me directly in business
7、 or pleasure bring you back to Beijing.Sincerely,Alfred ZhuangFront Office Manager酒店英文致歉信 篇4ms. mitsuko iwasaki3-16-6-804, higashisunakoto-kutokyo, 136-0074dear ms. iwasaki,upon your arrival, our agent failed to locate your reservation. we sincerely apology as our associate obviously mistakenly implemented the standard checking in procedure. the reservation for you and ms. hinako muto were made early november, and never been d. we understand that you may requested the king size room but actually we could not satisfy yourmay the year of the rabbit bring you joy and prosperity.yours sincerely,