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1、本文为Word版本，下载可编辑操作Hotline客服岗位职责 英语热线客服 Hotline/Careline 玖新(广州)电子技术服务有限公司 玖新(广州)电子技术服务有限公司,玖新,玖新 职责描述: -Handle customer enquiries in a timely manner in a call centre environment -Follow-up on customer enquires, fault cases and complaints to assure action -Communicate with customers and inter-departmen
2、ts to assure actions when necessary -Identify, investigate and resolve customers issues -Prepare correspondence and Call Centre activities related reports -Shift duty is required, includes Sundays Public Holidays 任职要求: -College graduate or above -Customer oriented interested in dealing with people a
3、t all levels -Good command of both spoken and written English Chinese -Good spoken cantonese is an advantage -Pleasant, mature, independent and able to work under pressure -Good inter-personal and communication skills -Shift duty is required -Telecom Industry experience is preference Interview location : No.829, Renmin North Road, Universal Plaze,Yuexiu District,Guangzhou,China Work location: No.371 Huanshi East Road,WTC,Yuexiu District,Guangzhou,China 每周40小时工作制,不需轮通宵班 .qiquhA.com Edit 第 2 页 共 2 页