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1、银行篇银行篇 -banking 花旗银行：花旗银行：Citibank 汇丰银行汇丰银行: HSBC (The Hong Kong and Shanghai Banking Corporation Limited) 渣打银行：渣打银行：Standard Chartered Bank Corporate Banking/ Enterprise banking: 公司业务公司业务 -Corporate Banking means Financing to corporate institutions which has been declared as Corporate entity. Corpo
2、rate entity means if more than one company falls in the same line of business, financing terms will be same to all the corporate institution as whole. -Enterprise banking means each individual business units will be covered separate, according to the specific requirements for financing. Though more
3、than one company falls in the same group, the financing terms will differ according to each enterprise demands and needs. Commercial & Retail Banking : 商业银行零售业务商业银行零售业务 -When people have extra money, they may choose to deposit it in a bank account, at a commercial or retail bank, and the bank pays i
4、nterest to the depositors(存款者）存款者）. The bank then uses the money that has been deposited to grant loans(发放贷款）发放贷款）. Banks make a profit by charging a higher rate of interest to borrowers than they pay to depositors. Global transaction service (GTS): -全球贸易服务全球贸易服务 主要包括主要包括cash, trade和和e-electronic ba
5、nk 对客户提供综合性服务，比如原来客户对客户提供综合性服务，比如原来客户需要一种服务涉及到银行的需要一种服务涉及到银行的3，4个部门个部门 只能一个一个去联系，现在通过只能一个一个去联系，现在通过GTS客客户把要求告诉银行，由银行设计一种产户把要求告诉银行，由银行设计一种产品品 把客户的要求一次性完成。包括现金把客户的要求一次性完成。包括现金管理、资金转账、外汇交易、清算、国管理、资金转账、外汇交易、清算、国际结算等。际结算等。 部门缩写分析篇部门缩写分析篇- analysis on abbreviations CEO: Chief Executive Officer 首席执行官 Strat
6、egy： 战略部 PR: Public Relationship 公共关系部 Treasury： 财政部 Compliance： 合规部 QA：Quality Assurance 品质保证部 FI：Financial institution 金融机构部 CBG：Citibank business group 商业银行部 Legal：法务合规部 Risk： 风险控制部 ICU：Internal Control Unit 主要负责客人的开户资料以及补 充更新的管理工作的部门 SME: Small and medium enterprises 中小企业 CGM: Citibank Global Market 全球市场部 Help desk： 客服后台服务 CSIS: Citibank Security and Investigative Service 安全投资服务部Thanks for sharing！17 结束语结束语