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1、咨询行业和咨询公司介绍咨询行业和咨询公司介绍 20 ppt2Types of consulting firmsElite Management Consulting Firms Accenture AT Kearney Bain & Co. Booz Allen Hamilton BCG Mercer McKinsey MonitorBig Four- Affiliated Consulting Firms BearingPoint (formerly KPMG Consulting) Deloitte & Touch/ Deloitte Consulting Cap Gemini Ernst
2、 & Young KPMG Ernst & Young PricewaterhousecoopersBoutique Consulting Firms Cornerstone Research Gartner Group Frank Lynne and Associates OceanTomoTechnology and Systems Consulting Firms American Management Systems Accenture BearingPoint Cap Gemini Ernst & Young CSC EDS IBM PeopleSoft Oracle SAPHR C
3、onsulting Firms Accenture (Change Management) The Hay Group Hewitt Mercer Towers Perrin9Understand the particular firms matrix- servicesCustomer Relationship ManagementCRM StrategyMarketing and Campaign ManagementSales and Channel ManagementService/ Contact Center SolutionBilling SolutionsCustomer A
4、nalyticsEnterprise SolutionsEnterprise Resource PlanningOraclePeopleSoftSAPApplication Performance Management AssessmentWorld-Class Finance SolutionsSarbanes-OxleyEnterprise Risk ManagementIntegrated Business IntelligenceShared ServicesWorkforce SolutionsManaged ServiceOutsourcing StrategyApplicatio
5、ns Management and SupportBusiness Process OutsourcingInfrastructure Management BearingPointStrategy, Process & TransformationBusiness Strategy SolutionsElectronic Government and Modernization StrategyBusiness Process and Performance ImprovementMerger & IntegrationGlobal Trade Management & CustomsBus
6、iness Transformation and IntegrationChange and People StrategyStrategic Cost AlignmentIT TransformationValuation ServicesReal Estate and Corporate FacilitiesSupply Chain ManagementSupply Chain StrategyProduct Lifecycle ManagementAdvanced Planning SolutionsStrategic Sourcing, Purchasing and Procureme
7、ntSupply Chain OperationsLogisticsTrading Partner IntegrationSupply Chain Visibility and Event managementTechnology Infrastructure and IntegrationIntegration ServicesInfrastructure SolutionsGlobal Technology Services 10Consulting career pathAnalyst/ ConsultantConsultantManagerSenior ManagerMD/Partne
8、r“Doing the work”“Managing” the work and client“Selling” the work/ operating the firmTraditional Career PathOther Career Opportunities Solution/ Industry analysts Operations management Knowledge management Training Marketing11“Day in the life” as an Analyst/ ConsultantScenario #1: On projectsTraveli
9、ngSetting up schedules/ interviewsResearch and analysisA lot of PowerpointMaking copies into the nightMay not in the key meetings as a consultantScenario #2: On the beachSounds nice, is for a little whileNeed to find a project and/or practice development workScenario #3: P/DBetter than the beachCan
10、provide visibility to others in your firmEnhances your probability of being staffed12Dos and donts in consultingMaintain a positive attitudeEscalate issues, but provide suggested steps to addressOperate at the “next level”- speeds your progressionBe able to work under limited supervision/ guidanceCo
11、llaborate with others (no lone rangers)Understand that it is a perception businessRealize that your life is not your own- it is your clientsBe comfortable with being uncomfortableBe late for anythingJust do what is asked- take it furtherContradict your supervisor in a client meeting (even if they ar
12、e wrong)Consider anything beneath youDosDonts13Topics for discussionOverview of consulting industryConsulting Industry landscapeKey trends in consultingOrganization of consulting firms and career pathsMatrix structureLevels, roles, career paths and expectationsRecruiting ProcessCurrent trends impact
13、ing recruiting processKey requirements of a candidateRecruiting process and the case interviewQuestions and Answers14Key trends impacting recruitingLonger sales cycles and shorter project, making predictability of chargeability harder in even the medium termStill large number of seeking individuals
14、with good industry and consulting expertiseConsolidation and integration of consulting firms still in progressNeed for firms to adjust their leverage model back to a “pyramid” from a “diamond”Firms are not comfortable hiring more than a couple of months in advance of an individuals start date- they
15、are hiringCompetition for the existing positions is fierce and compensation levels are stableCertain firms remain uncertain of hiring needs (e.g., Deloitte)Firms need to hire Analyst/ Consultants to improve profitabilityTrendImpact on recruiting15Consulting candidate requirementsLook for overachieve
16、rsOutstanding gradesSignificant extracurricular activitiesLeadership experienceBehavioral interviewsSituational questionsWant to understand what YOU didStrong team orientationShow appropriate level of confidence and poiseIllustrate exception communication skillsStrong desire to satisfy “clients”Case
17、 interviewsWant to understand HOW you thinkWant to see a FRAMEWORK usedFocus on a thorough answer (MECE)Know how to appropriately use consulting JARGON16Case interview- guiding principlesTake time to listen to case provided, take notesDo not be in a rush to answer, pause, and consider asking clarify
18、ing questionsSelect an appropriate framework to use to provide your answerBe confident in your response- there are NO right answers17Overall framework- Issue Decomposition (question pyramids)QuestionQuestionQuestion?Presenting problemMutuallyExclusiveCollectivelyExhaustive18Case interviews- simple f
19、rameworks to considerValue chainBusiness system/ supply chainFive forcesSWOTROIProfit and lossMarket share model19Job hunting strategiesNetworking is keyIdentify the exact industry/ service for the particular type of firm you are interested inIdentify individuals who practice in this area (alumni ca
20、n be an asset)Have a good, crisp “story” why you want to be in consulting- use the appropriate jargonBe appropriately aggressiveTake advantage of opportunities already provided to youParticipate in OSBI ConsultingIf there are projects with consulting firms, look to participate on the teamTalk with anyone from the firms who are on campusConsider boutique firms and unique service offeringsValuation servicesLitigation supportCorporate recoverySales/ marketing focused firms