客户满意度调查表-英文版.doc

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1、Four short words sum up what has lifted most successful individuals above the crowd: a little bit more.-author-date客户满意度调查表-英文版XXXX公司Customer Satisfaction InventoryInventory Number:Customer NameInvoice No. Item No.Purchasing TimeContactContact PersonDear customer:Hello!In order to offer you better s

2、ervce and make our quality, shipment, and service best match your needs, we devoloped this blank, please fill in the blank with any of your comments or suggestions, we will listen to your opinions with an open mind, thanks for your cooperation!一、 Product Quality:1、Which do you value most when you pu

3、rchase a good quality product?product itself company reputation company strength company aftersale service2、Which gualilty indicators do you pay more attention to? designs technics stability functions (others)3、Are you satisfied with our design? very satisfied just so so,Your comments or suggestion

4、on this: not satisfied,Your comments or suggestion on this: 4、Are you satisfied with our packing? very satisfied just so so not satisfiedYour comments or suggestion on this: 5、What do you think of our quality? excellent very good fair poor very poorYour comments or suggestion on this: 二、Product Pric

5、e1、Compared with other suppliers, what do you think of our price? pretty low low almost same high higher 2、Compared with other suppliers, do you think ours gains high cost-effective?pretty high high almost same lower than others pretty lower than othersYour comments or suggestion on this: 三、Sevice:1

6、、What do you thinks of our service?(1)before sale service: excellent very good fair poor(2)sale service: excellent very good fair poor(3)aftersale service: very good fair poorYour comments or suggestion on this: 2、Do you think our products are very popular in your market? very popular fair noYour co

7、mments or suggestion on this: 3、 Which do you think affects the market most?brand popularity product quality service price (others)4、 What about our sale policy? excellent very good good poor disappointedYour comments or suggestion on this: 5、Do you satisfied with our service for your feedback?(1) t

8、imeliness: excellent,quick response to our feedback good,response within one day after we feedback poor, comes too late(2)dealing result: excellent fair poor8、What do you think of our shipment:excellent, shipped earlier sometimes always on time delays sometimeYour other comments and suggestions:Signature: Date: -

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