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1、剑桥商务英语中级篇口语解析剑桥商务英语中级口语解析(1) WHAT IS IMPORTANT WHEN ? Meeting foreign clients for the first time Foreign language skills Knowledge of cultural differences 记住 bear in mind 多文化的multicultural 本族语、母语 native tongue 澄清、净化 clarification 过失、出丑 gaffe 敏感、敏感度 sensitivity 攻读、熟读 read up 双赢 win-win 谦恭有礼 courtesy
2、关系，一样，和谐 rapport 名片 business card 如何询问对方看法 Do you mind ? Would you like? Could you ., please? I was wondering if you could? There are certain points to bear in mind when interacting with foreign clients for the first time. First, since many international clients prefer to deal in their native tongue
3、, to grasp some foreign language skills can be greatly helpful sometimes we need to make a conscious effort to slow down to produce a fluent communication. And in communication, gaffes arise due to differences in cultures. For an extensive discussion with a foreign client, youd better take the effor
4、t to read up about their country and know common things about their culture. It usually takes quite some time to comprehend the knowledge of cultural differences and respond appropriately. Whats more, you need to ensure that you make the best impression on potential foreign clients and fine business
5、 etiquette helps in a good impression. Simple courtesies such as shaking hands firmly and exchanging business card can make multicultural clients feel comfortable. Additionally, asking questions and seeking clarifications will help you understand the goals, concerns and overall needs of the foreign
6、clients participation in communication and cultural sensitivity is all takes to create a win-win situation and build a great rapport with your foreign client. 剑桥商务英语中级口语解析(2) IS IMPORTANT WHEN ? Deciding whether to buy or rent office equipment Cost Speed of technological change 货币因素 monetary factor
7、纳税实惠 tax benefit 最优先权 first priority 加速折旧 accelerated depreciation 提升，更新 upgrade 税金控除 tax write-off 可扣除的 deductible 如何澄清观点 Dont get me wrong. 不要误会我 My attitude to. is What exactly Im trying to say is Im afraid youve misunderstood me. Generally speaking, when getting office equipment, either to buy o
8、r to rent have its merits. However, monetary factor is given first priority. Cost should be considered to make sure that you can afford it. Even though either choice would be acceptable for you, its necessary to weigh whether or not the cash advantages of buying is greater to the service benefits of
9、 renting. With the high speed of technological change, some office equipments are easy to become outdated and its indispensable to upgrade those equipments every couple of years to improve efficiency and boost productivity in this respect, buying new office equipments can be a better solution. Anoth
10、er way to decide to buy or rent comes from the tax. The renting of office equipments can be fully tax deductible if you use the rented asset in your business. But with a rent, you may have a risk of losing tax benefits for accelerated depreciation. While buying equipments is better as a tax write-of
11、f, but both renting and buying can be used on your taxes beneficially. Last but not least one is useful life. Getting the right equipment for your office not only involves whether it can keep you comfortable, organized and productive, but takes into account the useful life of offic 剑桥商务英语中级口语解析(3) W
12、HAT IS IMPORTANT WHEN ? Delegating work to others Clear instructions Choice of person for the task 企业职阶 corporate ladder 亲身动手的 hands on 合同工 contract worker 激发 motivate 详述的、明确的 explicit 分派 allocate 保证 guarantee 反馈 feedback 最大值 maximum 示意、含义 implication 句子语义关系：表示缘由 Because of . Due/owing to. Since The
13、 reason for. Is Given the fact that ., we. Anyone on the corporate ladder probably has some opportunities to delegate work to the team staff or to contract workers, which is one way to manage work time more effectively. Clear and explicit instructions should be give in the first place to decide and
14、explain the targets, responsibilities and limits of the work that you delegate, for sufficient information guarantees the work to be done with a maximum of direction. Then choose the people who have the necessary ability or potential to work on the task and can be relied on to perform the task satis
15、factorily and responsibly. Choice of person for the task also depends on the development needs of the people involved. Additionally, advice, support and training such as providing information , possible solutions and giving hands-on assistance in a way motivates progress and inspires encouragement,
16、commitment, enthusiasm and creative thinking in the people concerned. And allocating and monitoring the progress and quality of work are in delegates area of responsibility. Delegated work should be checked regularly whether agreed targets are met with the feedback to identify the implication of necessary revisions to targets. Achievements of targets are assessed to ensure whether someone is performing well, and credit and praise for the successful completion of the task should be given.