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1、2022年河北秘书资格考试真题卷本卷共分为2大题50小题，作答时间为180分钟，总分100分，60分及格。一、单项选择题（共25题，每题2分。每题的备选项中，只有一个最符合题意） 1.礼仪最基本的功能是（）。A规范行为B沟通C协调D树立形象2.Passage 1 First Bank Trust: Making Life a Little Easier Every Day How would you like to have the freedom to do your banking without running to the bank Look no further than your
2、computer! Because now you can take care of all your banking whenever and wherever it’s convenient. With free Online Banking you have the power to take greater control over your finances. Imagine viewing your account balances any time you want. And transferring money between accounts at your co
3、nvenience. Virtually all your other banking activities can be handled online too. You can: Download your account information into your personal finance software Open additional accounts Record checks E-mail your customer service requests and questions to us You’ll save time with Online Banking
4、. To save even more, choose our Bill Pay service. With our Bill Pay, you can forget about checks, stamps, and envelopes. Pay anyone you would normally pay by check with just a few keystrokes. You can even set up recurring payments such as your mortgage, rent, or car loan, so you don’t have to
5、bother with them every month. Sign up today! Just visit our web site at .Online banking eliminates the need for which of the following （）AHaving separate checking and savings accounts.BKeeping your accounts balanced.CGoing to the bank to do business.DHaving to pay your bills on time.3.Passage 2 Firs
6、t impressions are often lasting ones. Indeed, if you play our cards right, you can enjoy the benefits of what is called halo(光环) effects. This means that if you are viewed positively within the critical first four minutes, the person you have met will likely assume everything you do is positive. Fou
7、r minutes! Studies tell us that is the critical period in which impressions are formed by someone we’ve just met. People tend to focus on what they see (dress, eye contact, movement), on what they hear (how fast or slowly we talk, our voice, tone and volume), and on our actual words. Most empl
8、oyers believe that those who look as if they care about themselves are more likely to care about their jobs. We know It’s what’s inside that counts, but research shows that physically attractive people are generally perceived by employers as more intelligent, likable and believable. Here
9、’s how to make those critical four minutes count: First, look your best. It signals success. Studies have linked clothing consciousness to high self-respect and job satisfaction. Second, monitor your body language. How you move and gesture will greatly influence an interviewer’s first im
10、pression of you. Third, say what you mean. Your goal is to show confidence and be believed. Hold that favorable first impression by making your words consistent with your body language and appearance. Finally, there is a matter of how you speak. Any professional voice coach will tell you that you ca
11、n learn to sound more relaxed, more assertive(坚定的) and more confident.If you want to benefit from the so-called “halo-effect”, you have to learn how to （）.Acreate a favorable impressionBact as if you were playing cardsCdressDtalk4.Passage 1 First Bank Trust: Making Life a Little Easier Every Day How
12、 would you like to have the freedom to do your banking without running to the bank Look no further than your computer! Because now you can take care of all your banking whenever and wherever it’s convenient. With free Online Banking you have the power to take greater control over your finances
13、. Imagine viewing your account balances any time you want. And transferring money between accounts at your convenience. Virtually all your other banking activities can be handled online too. You can: Download your account information into your personal finance software Open additional accounts Recor
14、d checks E-mail your customer service requests and questions to us You’ll save time with Online Banking. To save even more, choose our Bill Pay service. With our Bill Pay, you can forget about checks, stamps, and envelopes. Pay anyone you would normally pay by check with just a few keystrokes.
15、 You can even set up recurring payments such as your mortgage, rent, or car loan, so you don’t have to bother with them every month. Sign up today! Just visit our web site at .Online banking provides all of the following advantages EXCEPT （）.A24-hour access to your accountsBpersonal contact wi
16、th your bankerCthe opportunity to pay bill electronicallyDthe chance to do your banking from almost any location5.Passage 2 First impressions are often lasting ones. Indeed, if you play our cards right, you can enjoy the benefits of what is called halo(光环) effects. This means that if you are viewed
17、positively within the critical first four minutes, the person you have met will likely assume everything you do is positive. Four minutes! Studies tell us that is the critical period in which impressions are formed by someone we’ve just met. People tend to focus on what they see (dress, eye co
18、ntact, movement), on what they hear (how fast or slowly we talk, our voice, tone and volume), and on our actual words. Most employers believe that those who look as if they care about themselves are more likely to care about their jobs. We know It’s what’s inside that counts, but researc
19、h shows that physically attractive people are generally perceived by employers as more intelligent, likable and believable. Here’s how to make those critical four minutes count: First, look your best. It signals success. Studies have linked clothing consciousness to high self-respect and job s
20、atisfaction. Second, monitor your body language. How you move and gesture will greatly influence an interviewer’s first impression of you. Third, say what you mean. Your goal is to show confidence and be believed. Hold that favorable first impression by making your words consistent with your b
21、ody language and appearance. Finally, there is a matter of how you speak. Any professional voice coach will tell you that you can learn to sound more relaxed, more assertive(坚定的) and more confident.When people meet you for the first time, they will（）.Ajudge you by your appearance and your mannerBlis
22、ten to you patientlyCtry to avoid eye-contact with youDact as friendly as possible6.Passage 2 First impressions are often lasting ones. Indeed, if you play our cards right, you can enjoy the benefits of what is called halo(光环) effects. This means that if you are viewed positively within the critical
23、 first four minutes, the person you have met will likely assume everything you do is positive. Four minutes! Studies tell us that is the critical period in which impressions are formed by someone we’ve just met. People tend to focus on what they see (dress, eye contact, movement), on what they
24、 hear (how fast or slowly we talk, our voice, tone and volume), and on our actual words. Most employers believe that those who look as if they care about themselves are more likely to care about their jobs. We know It’s what’s inside that counts, but research shows that physically attrac
25、tive people are generally perceived by employers as more intelligent, likable and believable. Here’s how to make those critical four minutes count: First, look your best. It signals success. Studies have linked clothing consciousness to high self-respect and job satisfaction. Second, monitor y
26、our body language. How you move and gesture will greatly influence an interviewer’s first impression of you. Third, say what you mean. Your goal is to show confidence and be believed. Hold that favorable first impression by making your words consistent with your body language and appearance. F
27、inally, there is a matter of how you speak. Any professional voice coach will tell you that you can learn to sound more relaxed, more assertive(坚定的) and more confident.What kind of person is likely to be accepted by the employer （）AOne who is physically excellentBOne who is capable of talkingCOne wh
28、o is fairly modestDOne who cares about oneself7.Passage 2 First impressions are often lasting ones. Indeed, if you play our cards right, you can enjoy the benefits of what is called halo(光环) effects. This means that if you are viewed positively within the critical first four minutes, the person you
29、have met will likely assume everything you do is positive. Four minutes! Studies tell us that is the critical period in which impressions are formed by someone we’ve just met. People tend to focus on what they see (dress, eye contact, movement), on what they hear (how fast or slowly we talk, o
30、ur voice, tone and volume), and on our actual words. Most employers believe that those who look as if they care about themselves are more likely to care about their jobs. We know It’s what’s inside that counts, but research shows that physically attractive people are generally perceived
31、by employers as more intelligent, likable and believable. Here’s how to make those critical four minutes count: First, look your best. It signals success. Studies have linked clothing consciousness to high self-respect and job satisfaction. Second, monitor your body language. How you move and
32、gesture will greatly influence an interviewer’s first impression of you. Third, say what you mean. Your goal is to show confidence and be believed. Hold that favorable first impression by making your words consistent with your body language and appearance. Finally, there is a matter of how you
33、 speak. Any professional voice coach will tell you that you can learn to sound more relaxed, more assertive(坚定的) and more confident.In the sentence “Its whats inside that counts.” (Line 2, Para.3), what does the word “count” mean （）ADo calculationBBe importantCTake into considerationDMake a conclusi
34、on8.Passage 2 First impressions are often lasting ones. Indeed, if you play our cards right, you can enjoy the benefits of what is called halo(光环) effects. This means that if you are viewed positively within the critical first four minutes, the person you have met will likely assume everything you d
35、o is positive. Four minutes! Studies tell us that is the critical period in which impressions are formed by someone we’ve just met. People tend to focus on what they see (dress, eye contact, movement), on what they hear (how fast or slowly we talk, our voice, tone and volume), and on our actua
36、l words. Most employers believe that those who look as if they care about themselves are more likely to care about their jobs. We know It’s what’s inside that counts, but research shows that physically attractive people are generally perceived by employers as more intelligent, likable an
37、d believable. Here’s how to make those critical four minutes count: First, look your best. It signals success. Studies have linked clothing consciousness to high self-respect and job satisfaction. Second, monitor your body language. How you move and gesture will greatly influence an interviewe
38、r’s first impression of you. Third, say what you mean. Your goal is to show confidence and be believed. Hold that favorable first impression by making your words consistent with your body language and appearance. Finally, there is a matter of how you speak. Any professional voice coach will te
39、ll you that you can learn to sound more relaxed, more assertive(坚定的) and more confident.Which of the following could probably be the title of this passage（）AThe Deepest ImpressionBBe More ConfidentCThe Attractive Four MinutesDHow to Impress Interviewers9.日本松下电器公司有自己独特的育人、选人、用人办法和标准。例如，第五条是 做出正确价值判断的
40、人，第六条是有自主经营能力的人，第七条是随时随地都是一个热忱的人，第八条是能够得体支使上司的人，第九条则是有责任意识的人，等等，松下电器公司的这些做法，为其发展成为世界著名电器公司发挥了重要作用。关于上述事例的“第六条”的理解，你认可的说法是（）A员工不要按照上司的要求去做B在松下电器公司，并不特别强调员工要严格遵守纪律C每个员工必须怀着当公司领导的心态去做事情D划小经济核算单位，便于绩效考核10.日本松下电器公司有自己独特的育人、选人、用人办法和标准。例如，第五条是 做出正确价值判断的人，第六条是有自主经营能力的人，第七条是随时随地都是一个热忱的人，第八条是能够得体支使上司的人，第九条则是有
41、责任意识的人，等等，松下电器公司的这些做法，为其发展成为世界著名电器公司发挥了重要作用。关于上述事例的“第七条”，其意思是（）A办好事是松下电器公司的根本指导思想B同事之间多做好人好事，能够增强公司的凝聚力和战斗力C员工的热忱表现为对事业的孜孜追求和不懈努力D员工要讲求文明礼貌11.日本松下电器公司有自己独特的育人、选人、用人办法和标准。例如，第五条是 做出正确价值判断的人，第六条是有自主经营能力的人，第七条是随时随地都是一个热忱的人，第八条是能够得体支使上司的人，第九条则是有责任意识的人，等等，松下电器公司的这些做法，为其发展成为世界著名电器公司发挥了重要作用。关于上述事例的“第八条”，核心
42、目的是（）A员工要善于领导上司，使之按照自己的意图行动B对上司的指令提出的独到见解，形成集体智慧C要敢于挑战上司的权威地位D支使上司时要讲究场合和方式方法不使其尴尬12.日本松下电器公司有自己独特的育人、选人、用人办法和标准。例如，第五条是 做出正确价值判断的人，第六条是有自主经营能力的人，第七条是随时随地都是一个热忱的人，第八条是能够得体支使上司的人，第九条则是有责任意识的人，等等，松下电器公司的这些做法，为其发展成为世界著名电器公司发挥了重要作用。从上述松下电器公司对员工的要求中，我们能够得到的启示是（）A它是对从事一定职业活动的人们而言的B不听话的员工总是最聪明的人，他们具有创新精神C公
43、司管理方式的改革应该尽量减少纪律、制度等硬性规定D增强员工的主人翁意识，应淡化上司与员工的界限13.可以用作上行文的文书包括（）A请示B通知C报告D意见14.函适用于（）之间相互商洽工作、询问和答复问题。A不相隶属的机关B上级机关C下级机关D上下级机关15.当几个机关联合行文时，应将（）的发文机关标识排列在前。A由上级组织决定的机关B联合行文的几个机关协商决定C主办机关D提出问题的机关16.“规章制度”最好略写为（）A规章一B规制C规制D规z17.关于Windows98操作的叙述中，不正确的是（）。A记不清文件放在哪个硬盘哪个文件夹时，最好的方法是通过查找窗口进行搜索B执行一个应用程序，表示将
44、这个应用程序调入内存，磁盘上该应用程序将被删除C在资源管理器窗口中，单击要执行程序的图标，可以执行这个应用程序D剪贴板是程序和文件用于传递信息的临时存储区，它占有一部分硬盘18.词组略写法是根据（）而制成的。A语法要求B词组构成规律C自己的书写习惯D交流的需要19.劳动法规定，因特殊原因需要延长工作时间的，在保障劳动者身体健康的条件下，延长时间每日不得超过（）A1小时B2小时C3小时D4小时20.根据公司法的规定，公司成立时间是（）A工商行政管理机关作出予以核准登记的决定之日B工商行政管理机关签发企业法人营业执照之日C公司股东大会召开之日D公司成立公告发布之日21.赵某于2002年4月1日申请
45、一项外观设计专利，2003年2月8日获得授权，这项专利权的保护期限终止于（）A2012年4月1日B2013年2月8日C2022年4月1日D2023年2月8日22.调制解调器的功能是实现（）A数字信号的编码B数字信号的整形C模拟信号的放大D数字信号与模拟信号的转换23.海尔集团的经营理念是“敬业报国，追求卓越”，这是企业文化构成中的（）A精神层B物质层C制度层D行为层24.货币执行支付手段职能时的情况是（）A偿还债务B支付税金C纳税主体D支付工资25.非银行类金融机构包括（）A作用合作社B信托投资公司C保险公司D证券公司二、多项选择题（共25题，每题2分。每题的备选项中，有多个符合题意） 1.述
46、职报告的特点是（）A主观性B个人性C真实性D通俗性2.市场调查报告的主体部分包括（）A情况部分B分析部分C预测部分D建议部分3.公文的抄送机关是指（）A担负领导责任的上级机关B对公文有办理和答复责任的机关C对公文有主要监督责任的机关D除主送机关外需对公文执行和知晓的其他机关4.文章的要素包括材料（）A主题B段落C结构D语言5.在请示中一般要说明（）A密级B签署人C签发人D联系电话6.在Word编辑状态下，下列操作中，（）能选取全部文档A执行编辑菜单中的全选命令或按Ctrl+A键B将光标移到页面侧空白区域，当光标变为指向右侧的空心箭头时，按住Ctrl键，单击文档C将光标移到页面左侧空域，当光标变
47、为指向右侧的空心箭头时，连续三击文档D将光标移到页面左侧空白区域，当光标变为指向右侧的空心箭头时，双击文档7.（）行政属于要约。A某公司向客户寄送价目表B某拍卖公司在报纸上发布拍卖公告C某股份公司在报纸上登载招股说明书D某公司向另一公司发去订单8.表现世界贸易组织体制的附件一包含的文件有（）A多边货物贸易协议B服务贸易总协定C与贸易有关的知识产权协议D贸易政策审议机制9.秘书人员应根据组织（）合理选择办公结构和设计办公布局。A经营状况B管理理念C实际需求D企业规划10.开放式办公室的优点是（）A易于保证工作的机密性B便于员工集中注意力C易于保证个人隐私D便于沟通和交流11.预防紧急情况的措施有（）A以书面形式确定紧急情况处理程序B对部分工作人员进行紧急情况处理程序培训C实行紧急情况模拟演练D明确发生情况时由业余消防员负责处理12.解决日常办公事务工作流程存在问题的正确程序是（）A确定问题B分析有关资料C确定造成问题的可能原因D提出可能的解决方案13.文稿在用印前，秘书人员还要对（）进行再次审核。A文稿内容B文稿格式C制发程序D签发手续14.在办公室工作中，工作计