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1、Unit6 Pets,Listening,Jason is talking with his friend Alice about their favourite pets. Listen to their conversation and complete the notes below. Write one word in each blank.,cats,pleasant,fish,easy,watch,Listen to the recording again. Who has each of the following opinions? Put a tick () in each
2、correct box. In some cases, Alice and Jason both agree.,Speaking,Making and responding to compliments,Answer the following questions.,1. What did Ellen say to make her complaint?,2. What did the manager say to respond to the complaint?,I want to make a complaint about these dog biscuits.,Im very sor
3、ry about that. Ill take care of it right away.,3. What do you think the manager will do after he leaves Ellen?,He will get a new box of dog biscuits for her.,Language for making a complaintI want to complain aboutI have a complaint aboutI want to make a complaint about,Language for responding to com
4、plaintsWhats the problem?Whats the trouble? Whats wrong with it?,Im very/ terribly /awfully sorry.,给你Here it is.Here you are.This is it.,等一等in a momentin a minutein a second,Speak up,Pets can sometimes cause problems. In pairs, make conversations according to thesituations below. Take turns to make and respond to the complaints.,