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1、精选优质文档-倾情为你奉上編 制：Eric Wang審 核：Ivan Liu審 核：Ivan Liu批 准：S.Wong職 位: SQE職 位: QA Mgr職 位:MR職 位 : GM文件編制/修訂記錄修訂日期修訂內容摘要版本實施日期2008.10.24New release 新版本發行A2008.12.05文件分發範圍GMQAPDPEPJPURPMC PJMSTSPSAEDPMRFEHRADMACOthers備註： 文件分發範圍內“”表示未分發的部門“”表示要分發的部門。1 PURPOSE目的To establish a procedure for conducting supplier
2、qualification & disqualification process, defines the procedure and conditions in selecting and evaluating a supplier reasonably, to ensure the suppliers general performance (quality assurance, delivery performance, cost competitive & service) for materials can satisfy the requirements of TC and its
3、 customers.建立一套供應商認證及取消程式, 描述供應商選擇及評估的狀況, 以保證供應商的綜合能力（品質保證, 交期保證,價格優勢及服務）滿足德高科技及其客戶要求.2 SCOPE适用范圍This procedure is applicable to Techco Technology direct material suppliers. 此程序适用于德高科技直接物料供應商. 3 DEFINITIONS定義3.1SCARSupplier Corrective Action Request 供應商改善行動要求.3.2RFQRequest For Quotation 報價要求.3.3FAFi
4、rst Article 首件.3.4NDANon-disclosure Agreement 保密協定.3.5EDIElectronic Data Interchange 電子資料交易.3.6DCCDocument center 文件中心3.7Development team發展團隊Development Team Can Be Comprised of PUR team, SQE and PE (If required).發展團隊可由采購、SQE和工程部（如果需要）組成.3.8Supplier Evaluation Summarized Report供應商評估總結報告SQE will summ
5、arize supplier evaluation results for qualification /disqualification, includes all relative information report.SQE將主導完成供應商評估總結報告用以對供應商的認證及資格取消, 包括所有相關資訊.4 REFERENCE DOCUMENT參考文件4.1. Material qualification & disqualification procedure 物料資格認可和資格取消程序. 4.2. Supplier quality management procedure 供應商品質管理
6、程序.4.3. Incoming First Article Inspection Instruction 來料首件檢查指示.4.4 .Supplier Audit and Qualification 供應商審查和認證指示.5 RESPONSIBILITY職責5.1.PUR采購5.1.1. Perform new supplier sourcing and conduct supplier inquiry handing process.尋找新的供應商並執行供應商調查過程.5.1.3. Conduct RFQ & request sample from suppliers.執行RFQ及向供應商
7、尋求樣品.5.1.4. Supplier management & visit supplier termly.供應商管理及供應商定期走訪.5.1.5. Conduct components cost down approach and lead time reduction with supplier termly .與供應商合作執行定期價格回顧和縮短零件交期.5.1.6.Conduct reviewing component market conditions and report material management about key components risk analysis
8、 & actions.零件市場分析並報告關鍵零件風險分析及採取措施. 5.1.7.Verify supplier and sign for approval on the supplier maintenance form, apply supplier code and input supplier information in system for the approved supplier .核實供應商並在供應商維護表中簽字批准,並且爲批准的供應商在系統中申請供應商代碼.5.2 Supplier Quality Engineer 供應商品質工程師5.2.1 Lead survey tea
9、m to schedule on supplier audit 主導供應商評鑒.5.2.2. Perform supplier general information.執行供應商綜合信息總結.5.2.3.Conduct supplier audit.執行現場稽核. 5.2.4.Confirm candidate supplier can meet quality requirement of TC and sign for confirmation in supplier maintenance form. 確認候選的供應商能滿足德高科技的品質要求并且在供應商維護表中確認核實.5.2.5.Su
10、pplier quality assurance improvement.供應商品質保證輔導.5.2.6.Release “supplier maintenance form” when supplier get qualification.當新供應商通過資格認證後,發出供應商保持表.5.3. SA 營業5.3.1. Liaise with customer for customers approval on new suppliers if customer required (for A class parts).聯絡客戶以跟催新供應商認證(對A類部品).5.4 PE工程部If neces
11、sary, PE will support SQE to perform supplier process audit and technology evaluation. 必要時,工程將協助SQE執行供應商制程審核及技朮評估.6 PROCEDURE 程序:6.1General 概要6.1.1.There are 8 classifications of “supplier qualification” process will be applied:將有8個文件被引用到供應商認證中去:6.1.1.1 NDA (Non-disclosure agreement): 保密協定This is a
12、non-disclosed agreement for supplier with TC before business. Supplier must obey TC business requirements, can not disclose any TC business information, drawing, technical information, pricing information to any other 3rd party under this agreement without TC permissions. 此文件是供應商與德高科技生意合作之前的保密協定.供應商
13、必須遵守德高科技商業要求, 不能揭露任何德高科技生意方面資訊、圖紙、技術資訊、價格資訊等給任何未經德高科技授權的第三方機構.6.1.1.2 Supplier reliable investigate report: 供應商信譽度調查This report is to investigate supplier reliable information in market and ensure supplier can show enough capability to support TC.此文件用以調查供應商的市場信息以保證供應商有足夠能力和德高科技配合.6.1.1.3 Supplier au
14、dit report, SQE is responsible for perform audit ,if it is necessary and applicable, SQE release the copy of report to PUR, detail process refer to the “supplier audit and qualification instruction ”.供應商審核報告,SQE有必要且可實施狀態下將對供應商進行審核,SQE將複印件分發至採購,請參考“供應商審查和認證指示”.6.1.1.4 Supplier development & relation
15、database: 供應商發展及相關資料This report is conducted by SQE for supplier base management. 此報告由SQE用以供應商基礎管理.6.1.1.5 Supplier quality agreement and quality goals, this document will be effective after QA manager and general manager sign off for approval .Detail process refer to the “supplier quality agreement
16、 & quality goal ,SQE release the copy to PUR. 供應商品質協議書和品質目標,此份文件由QA經理及總經理簽名後有效.請參考“供應商品質協議書和品質目標,SQE將複印件分發至採購.6.1.1.6 Supplier Disqualification Request 供應商資格取消申請.This report will be requested by PUR & SQE to disqualify a supplier; andthe applicant will fill in the application. It will be effective b
17、y relevant management approval.此份報告由采購&SQE用以供應商資格取消申請.由相關部門簽名後生效.6.1.1.7 Supplier Qualification Summary Report 供應商認證總結報告This report is conducted by SQE for one supplier evaluation summary report &qualification status.此份報告由SQE主導用以供應商評估總結及認證狀況.6.1.1.8 supplier maintenance form: 供應商維護表.This report is f
18、illed by SQE for supplier code application, and PUR verify supplier information.此份報告由SQE用以申請供應商代碼,並由PUR進行核實供應商相關資訊.6.2Primary opportunities for one qualified supplier:供應商認證的首選機會:6.2.1A well developed quality management system.優秀的品質發展管理系統.6.2.2Reasonable price and forwardly to support TC on cost down
19、 approach.可以接受的價格水平並主動配合德高科技降低成本.6.2.3Capability of ensuring stable and punctual material supply chain system.能夠保證穩定而準時的供應鏈系統.6.2.4Good service can support TC at emergency; provide TC on reliable & acceptable information; quickly respond on claims & remarks; support TC on flexibility; forwardly to p
20、rovide TC on Information (News, Technical support, EDI).優良的服務; 能夠在緊急狀況下支援德高科技; 提供給德高科技合理的和可以接受的資訊; 迅速回饋德高科技的抱怨及相關要求; 彈性地服務德高科技; 主動配合德高科技有用的資訊（新聞、技術支援及EDI）.6.3Supplier inquiry handling & sourcing process: 供應商調查及選擇過程:6.3.1Supplier inquiry methods: 供應商調查方法:6.3.1.1Walk in inquiries 供應商拜訪.6.3.1.2Telephon
21、e inquiries 電話調查.Direct supplier to write-in. PUR &SQE will be basic on TC material requirements to educate supplier on the matching process between TC needs and suppliers products/service.直接供應商登記.采購&SQE將基於德高科技物料要求, 調查供應商産品/服務符合德高科技過程要求.6.3.1.3email inquiries 書面/Email調查.6.3.1.4dation through 3rd par
22、ties 第三方推荐.6.3.1.5Exhibition or showcase 展覽會或者陳列櫥調查.6.3.1.6Customer recommendation客戶推荐.Gathering of supplier information: company profiles, brochures; products information (samples, specs), etc.收集供應商資訊: 公司資料及手冊; 産品資訊（樣品、規格）等.6.3.2PUR &SQE channels supplier information to PUR personnel, and inputall
23、inquires supplier information into “Supplier Development & Relations Database” so as to extend supplier database management & resource communion.采購&SQE收集所有供應商資訊, 並將調查資訊輸入“供應商發展及相關資料”以發展供應商基礎管理及資源分享.6.4Development team review on current business matching needs & determine the requirements, if it matc
24、hescurrent business, then PUR/SQE will arrange supplier interview. 發展團隊回顧目前商業需求以確定對供應商的要求, 如果符合當前商業需求,采購/SQE將安排供應商調查.6.4.1When supplier matches TC current business requirements, PUR will sign in “SupplierDevelopment & Relations Database” with supplier will be recommended audit by TC.如果供應商符合當前德高科技商業需
25、求, 采購將整理“供應商發展及相關資料”並推荐供應商評鑒.6.4.2PUR/SQE send “Supplier Reliable Investigate Report” to supplier for self-evaluation, request supplier to submit self-evaluation data to PUR &SQE for evaluation, based on current commodity supplier base status, technology, quality, cost, responsiveness, service, deli
26、very, stability & capability, environmental &safety.采購/SQE將“供應商信譽度調查報告”發給供應商進行自我評估; 要求供應商提供自我評估資料並回饋給采購, 采購&SQE依據德高科技現有商品供應商基礎、技術、品質、成本、反應速度、服務、交期、穩定性和能力、環境及安全等予以綜合評估.6.4.3If recommended supplier matches TC requirements, PUR &SQE will lead the Development team” to audit supplier if it is applicable.
27、如果推荐的供應商符合德高科技要求,且可以進行審核,采購&SQE將安排發展團隊予以評鑒.6.5 SQE will lead “development team” to summarize “Supplier Qualification Summary Report”,to evaluate recommended supplier will be qualified supplier. TC qualified supplier must be required:SQE將主導“發展團隊”總結“供應商認證總結報告”,以評估推薦供應商成爲合格供應商.德高科技合格供應商必須同時滿足如下要求:6.5.1
28、Pass TC SQE audit if it is applicable. The approval classification will refer to “supplier audit &qualification”.在審核可以進行的條件下,供應商須通過德高科技SQE稽核.有關承認條件請參考“供應商審查和認證指示”.6.5.2“Supplier reliable investigates report” will be matched TC requirements on supplierreliable survey.“供應商信譽度調查”必須符合德高科技關於供應商可信度調查要求.6.
29、5.3Reasonable price and proactively to support TC on cost reduction approach.合理的價格水平和主動配合德高科技進行成本降低.6.5.4.Supplier has a capability & stability system to support TC;供應商具有穩定的能力服務德高科技.6.5.5Supplier can provide TC technology solutions proactively.供應商能夠主動提供德高科技材料技術解決方案.6.5.6“Acceptable” and or above cla
30、ssification status approached in “Cost competitive, Stability &Capability, Technology” criterions.“價格競爭性、穩定性及能力、技術”達到“可接受”或以上標準.6.6The supplier evaluation summarized report will be forwarded to supplier by SQE. SQE將供應商評估總結報告轉給供應商.6.7. If opened new supplier which pass or conditional pass TC audit, S
31、QE will release approved supplier audit report to PUR.如果新开发的供应商通过或条件通过德高科技的审核,SQE将“供应商审核报告”分发给采购。6.8.If supplier is certificated by TC, PUR will proceed:如果供應商被德高科技認可，采購將進行如下過程：6.8.1If supplier provided components are controlled by TC, then PUR willfill supplier maintenance form to forward supplier g
32、eneral information to PUR department to set up suppliers code after PUR get SQE confirmation.如果供應商提供物料是德高科技控制，則採購填寫供應商維護表,經過SQE確認后,由PUR在建立供應商代碼,并輸入供應商相關信息.6.8.2If supplier provided components are not controlled by TC, PUR will forwardsupplier general information to SA. SA will proceed on supplier in
33、formation for customerapproval.如果供應商提供的元件不是德高科技控制，采購將供應商基本資訊轉給SA.SA將供應商基本資訊轉給客戶予以認證.6.8.3. After getting customer approval, SA will forward this information to PUR , PUR will fill supplier maintenance form. and update supplier information in system after PUR get SQE confirmation. 當得到客戶認證後, SA將此資訊轉給采
34、購, 採購填寫供應商維護表,經SQE確認後，在系統中更新購買資訊. 6.9. Development team review on current business needs, if it doesnt matches current business, and thenPUR will reply back to supplier on the process for their awareness. Also with backup.發展團隊評審當前商業需求；如果不符合當前商業需求, 采購將通知供應商知道當前過程狀況.同時將此供應商資訊予以備份使用.6.10. The supplier
35、evaluation summarized report will be forwarded to supplier by SQE. SQE將供應商評估總結報告轉給供應商.6.11. For TC strategic overseas suppliers and customers specified suppliers will become AVL after SA confirmed with customer. 德高科技的戰略伙伴及客戶制定的供應商將在SA與客戶確認后進入AVL.6.12. SQE will periodically (usually it is weekly) ver
36、ify new supplier qualification status and will report to QA manager and procurement manager when found non-conformity.SQE将定期（通常以每周为期限）核实新供应商的认证状态并且在发现不符合时通知给QA经理。6.13. Approved supplier disqualification 合格供應商取消 6.13.1.Supplier can not meet TC requirements (General requirements: quality performance,
37、delivery performance, cost competitive and service); or there are serious quality issues caused by supplier (example: safety issue, use banned material, or seriously impact product in TC etc); or more than 3 times claims for material quality from IQC or production line within one month and there is
38、no effective action to improve quality after SQE warn; or continual twice get red card in supplier rating system ; or supplier cant arrive quality target in continual three months ; or supplier can not respond SQE requirement on quality issue correction request on time.供應商不符合德高科技要求（綜合要求：品質表現、交期能力、價格
39、優勢及服務）;或品質發現重大問題(如安全問題,使用禁用物料,或對德高科技公司造成重大生產影響等);或在一個月內IQC拒收三批以上的物料或生產線對該物料有三次以上的品質投訴并且在SQE通知后品質方面沒有有效改善;或在供應商級別評定中連續兩次評定為不合格;或供應商在連續三個月內未能達到品質目標;或如果供應商不支持SQE對于品質改善要求及及時回復. 6.13.2 PUR, SQE can suggest to disqualify suppliers. All applicants will fill up “Supplier Disqualification Request” to manager
40、 approval on Supplier Disqualification. 采購,SQE均可建議取消供應商資格,所有申請者必須填寫“供應商資格取消申請表”經過經理批准. 6.13.3 PUR fill the effective date in the “supplier disqualification request” and arrange other Supplier Instead. If necessary, PUR, SQE member to attend MRB meeting to discuss it.采購在“供應商資格取消申請表”中填寫文件生效日期並安排其他供應商替
41、代. 如果需要, PUR/SQE召開MRB會議決定文件生效日期.6.13.4.The supplier disqualification request is submitted to management approval.“供應商資格取消申請表”將呈遞管理層批准執行.6.13.5.After approval, PUR delete disqualified supplier information in system.“供應商資格取消申請表”經批准後,PUR在系統中清除取消供應商資訊.6.13.6. For customer specified supplier disqualifica
42、tion, SA will feedback to customers after TC internal approval. And SA will release supplier disqualification request after customer approval. PUR will disqualify supplier in system, after got related department approval. 對于客戶指定供應商的資格取消,供應商將經過德高科技內部審核后由營業部反饋到客戶處,在得到客戶批准后由營業部提交供應資格取消申請.經相關部門批准后由PUR在系
43、統中取消供應商資訊. 7 Records記錄：F-QA-223Supplier Development & Relations Database 供應商發展 & 相關資料F-QA-224Supplier Non-disclosure Agreement 供應商保密協定F-QA-225Supplier Reliable Investigate Report 供應商信譽度調查報告F-QA-226Supplier Disqualification Request 供應商資格取消申請F-QA-227Supplier Qualification Summary Report供應商資格認證總結報告F-QA-228Supplier Maintenance Form 供應商維護表.F-QA-229Supplier quality agreement and quality goals供應商品質協議書和品質目標F-QA-230Supplier audit report 供應商審核報告专心-专注-专业