市场营销实习报告(3000字).doc

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1、市场营销实习报告(3000字)市场营销实习报告(3000字)实习报告系部名称:工商管理学院专业:市场营销1102班姓名:孙晨阳学号:0810110514实践单位:涞源县燕源矿物纤维销售有限公司实践时间:2021年5月27日至2021年7月12日共七周。一、实践目的:今年暑假在燕源矿物纤维销售有限公司进行了阶段性的实习。涞源县燕源矿物纤维销售有限责任公司主要从事石棉、海泡石、玻璃纤维等矿物纤维加工和销售的工作,其中包括货物管理、定价、营销策划、售后服务等。公司员工100余人,主要工作是加工、出售矿物纤维原料和制品。公司设有总经理室、财务部、人力资源部、销售部、加工车间和仓库。该公司是一家比较正规

2、的民营企业,企业虽然不大,但是有很好的团队精神,工作环境良好,员工不会有太大的压迫感,也没有那么紧张的工作氛围,我感觉在这个公司的人们每天都很开心。这次实习就是在这个公司。“第二校园”社会实践给我们提供了一个平台,让我们首次迈出校园,在真正的公司里面学习、工作,旨在让我们能够提前接触到社会的点点滴滴,让我们在真实的社会工作中实践自己学到的理论知识,把知识融入实践,在实践中检验真理。今年的暑假实习,让我们真正的了解到一个营销职工的点滴辛苦,一个公司整体运行的规律,也让我们感受到现实的残酷,工作并不是我们想象的那么简单。实践就是一面镜子,用来照清我们的知识欠缺,我们的人际交往能力,我们与社会的融合

3、程度,我们应该努力的方向。实践就是让我们更好的看清自己。二、实践内容:在公司里,我被分配到销售部进行业务实习。在销售部,我师父指导我完成各种工作。在工作中,主要是先让我们观察工作的完成方法,让我们先从中学习经验,然后再实际操作。按照这个原则,我在销售部的七周时间里,首先,进入了仓库,熟悉了产品的规格、性能、用途等。比如石棉种类中按等级划分,分为三级、四级、五级,每一级又有不同的规格,比如5-65、5-70等。不同种产品有细小的差别,用在不同的方面,性能也是不一样的。同种产品,根据商家的不同要求,又有很多不同的规格,规格不同包装自然不一样,通过包装上面的标识就能够比较清晰的分辨出来产品的种类和规

4、格。熟悉公司的产品是每个业务员的基础。然后,我在销售部做了咨询业务。主要是通过接打电话,来向有意向的公司来解答产品的问题,报价的问题,还有就是收集公司的信息,这个工作是在基础工作上展开的。工作要做好一点之后,才能继续做下一个工作。最后,我和我师父一起外出跑业务,也是照顾我师父,业务员外出跑业务是家常便饭,一连出差好几天都不见面。跑业务的工作主要有发展新客户、巩固老客户和做自己的渠道。公司里的业务员最看重的就是做自己的渠道,渠道的利润要比直接的客户的利润来的要多。以前知道,巩固一个老客户的成本要比发展一个新客户的成本要低得多,所以销售人员先要巩固自己的老客户。但是,每个公司的策略不同,所产生的结

5、果也不同,这个公司的业务员更看重自己所做的渠道,因为渠道里面的销售工作是分环节进行的,下面的代理人员会主动处理客户关系,甚至有的和客户有很紧密的多重关系,使得老客户可以很巩固,当然大多利润也是从这些老客户中来的,公司业务员主要负责货物的配给,回款和监督检查渠道工作,能够比较轻松的完成工作。渠道的作用真的很强大。三、实践结果:这次短暂的企业实习,让我们在学校之外,通过自己的身体力行的运用自己的知识,在真正的岗位上观察各种事情,看待各种情况。正如所说的实习就是一面镜子,能够让我们真正的审视自己,让我们更加全面的了解自己的能力。这次实习圆满的划上了一个句号。我师父和办公室的同事们对我的工作也都真诚的

6、给出了建议,他们都认为我挺年轻,潜力很大,头脑机灵,待人亲和力强,这一点适合做销售人员,销售人员总是在和不同的人打交道,自身表现出来的亲和力能够较快的拉近人与人的距离,能够更快的接近,能够更高效的沟通,对工作的完成也有很大的帮助。销售能力是知识和实践相结合的产物,所以在以后的工作中,同事们都告诫我,要在不落下学习的情况下,多参加企业社会活动,试着用自己的思维,解答生活和工作中的问题,理论和实践相结合才能做好销售,才能积累经验。在实习中,我主要是协助我师父和同事们完成各项工作,在这段实习当中,我感觉工作环境可以变得很好,工作可以变得既认真又有乐趣,我的实习让我看清了自己的优势和劣势,给了我有一个

7、目标,让我可以更加完善自己,这就是实践给我的最大的收获。四、实践总结和体会:“第二校园”暑期实习,让我们能够真正的走到企业中去,让我们从想象走到现实,真切的体会工作的繁重和复杂,也让我们重新认知了价值观和努力的方向,这次实习给我的体会很大。第一,理论是基础,实践是能力。我们上大学所学的知识大部分都是工作中切实需要的,我们没有这样的理论就不能理解工作中的原因,就没有切实可行的方法,就不能高效的处理问题,理论是我们工作中的基础支撑,没有他们就没法往前走,它就相当于走路中的鞋。但是,单单有鞋是不行的,只有理论也是纸上谈兵。能够运用自己的理论知识,真正的处理工作中出现的问题,用自己的方法解决问题,是我

8、们从实践中的到的能力,能力才是我们在以后的就业、工作中真正需要,真正重要的东西。我们的能力要在实践中不断积累,正所谓“读万卷书,行万里路”,能够得到不同的知识,相互补充,达到完整。做销售更是这样。销售中的变数特别大,所以要有灵活的头脑,和理智的分析,在真正的工作中应变自如。在学校的学习中,要多多参加这样的活动,逐渐走出校门,在实践中看到自己的不足,在实践中锻炼自己的能力。第二,思维也是一个不断成长的过程。当我们在校园中的时候,我们的一些想法,一些看法,一些谈论的东西让人听起来是很天真的,年轻的我们总是把问题想象的很简单,我们能够通过自己的一些努力就能够得到同等的回报,然后我们毕业后的生活可以如

9、何红红火火,自己的工作能够如何蒸蒸日上,等等。但是,当我亲身接触到这些在奋斗的人们的时候,我才发现,事情并不是我们想象的那么简单,我们的思维也是一个成长的过程,我的心理年龄是很年轻的,我们不知道世界的纷繁复杂,我们不懂的人情世故,我们不能猜透人心,我们的思维也在和经历一同成长,当我们经历了以后,才发现事情原来是这样的,社会原来是这样的,世界原来并不平静,天空不是一成不变的。在经历之后,我们重新认识了世界,重新调整自己,让我们以后的工作和生活能够很好的进行下去。第三,经历就是一种财富。想起这句话,人们越来越看重幸福感,谈论幸福也很多,我一直认为幸福是一个过程,不是结果。勇敢的往前走,不忘欣赏道旁

10、的风景。我们看到的,我们听到的,我们体会到的,我们回忆的,都是我们的财富人生财富。人生要活的精彩,公司里面的工作氛围很好,我感觉人们的工作态度都很热情,工作也不忘快乐。我们的生活应该是这样。痛苦一分钟,就失去六十秒的幸福。以后,我们的工作也应该有快乐,不需要太繁忙,不需要太过紧张,不需要一直向前奔跑,我们不忘向前走,然后欣赏道旁的风景。和办公室的同事们交谈,这是他们告诉我的。我们的幸福掌握在我们手中,我们想要什么样的幸福,就应该想方设法去追求这样的幸福。最后,在合适的年龄做合适的事情。我师父告诉我的,也像毕淑敏说过的话,人生在二十岁的时候就要体会二十岁的时光,四十岁就四十岁的事情,等到八十岁了

11、也不会羡慕年轻的你们,因为曾经我也年轻过。我们现在是二十多岁的青年人,就应该给自己一个清晰的定位,尽管我们走进了企业,我们挣钱了,但是我们还是要走进校园来完成接下来的学业,要认认真真的学习知识,努力实践,不要为了钱而活,事情做好了,自然有回报。为钱太累,青年人有无限的热情和闯劲,但是要在合适的年龄做合适的事情。大学很短暂,转瞬即逝,我们的大学只有一次,好好享受这样的大学时光,等我们走出校园了,在社会上开始经历真正的社会人的生活,又是不一样的风景和感悟。这次的实习,我很感谢我身边的人,他们让我不仅仅实践,不仅仅学习,让我重新认识我们的生活,我的方向。这次实习有好多意外的收获,我以后找机会还会参加

12、这样的实践活动。扩展阅读:市场营销专业英文实习报告InternshipreportPartone:internshipintroductionXiantaoRayxinMedicalProductsCo.,Ltd.isaprofessionalcompanyinmanufacturingdisposablemedicalandhealthcareprotectiveproducts.RayxinMedicalProductscompanylocatesinXiantaoCityofHubeiProvince,whichownsthenameof“ChinaNonwovenProductsBas

13、e”.Floorareaofthefactoryis13,200squaremeterswhilemanufacturingareais12,570squaremeters.TotallyRayxinfactoryhas600workersand56staffforadministrationincludingqualityandtechniquecontrol.Thereare9productionlinesfornonwovenandplasticproducts.Italsohave2casterstretchfilmmachinesand4blowstretchfilmmachines

14、.Morethan10yearsexperienceinmanufacturingtheseproductsenablesitstrongcapabilitiesbothinproducingpercustomersspecificationsanddevelopingnewproductsforthemarket.RayxinMedicalProductsfactoryhasarangeofnonwovenproductswhicharewidelyusedinourdailylife,suchascap,mask,apparel,gloveandtheshoecovers.Andthebu

15、sinessofRayxinMedicalProductscompanyismainlyfocusedonexporttrade.RayxinMedicalProductsfactoryhasobtainedseriesofcertificatessuchasISO9001,ISO13485,CEandregisteredinFDA.Soitisconfidentinourcapabilitiesofimprovingproductsqualitytomeetcustomersrequirements,anditisalsoitsresponsibility.Rayxincompanyuses

16、thelinearfunctionsystemasitsorganizationstructureforbetter,whichistheearliestandeasiestorganizationstructure.Companyatalllevelsofadministrativeunitfromthetoptothebottomoftheverticalleadership.Itmeansthatthemanagerofeachworkshoptakesfullresponsibilityofitandisabletocommunicatewiththebossdirectly,whic

17、hcouldavoidthenewsdistortion.Rayxincompanywillcontinuetoimproveitsoperationstructureandupgradeitsriskmanagementcapacity.Also,thecorporationwillalwaystaketalentsasthecoreresource,andcontinuetoimprovethecorporatecompetitiveness.Persistingtotheprincipleofmakingtradeservicestheforerunnerofourbusiness,we

18、llstriveforhighefficiency,passion,integrity,goodfaithtoprovidecustomerswithsuperiortradeservices.Withthedevelopmentofeconomicglobalizationandmarketeconomy,XiantaoRayxinMedicalProductsCo.,Ltd.setsScientificDevelopmentTheoryasitsguidance,enhancesreformandtransformsenterpriseoperationsystemdevelopmentm

19、odeinthegoalofdevelopingitsmainbusiness,improvingcorecompetitivestrength,andbecomingtheleaderofinternationalanddomesticsilkindustry.Allofourproductscomplywithinternationalqualitystandardsandaregreatlyappreciatedinavarietyofdifferentmarketsthroughouttheworld.Ifyouareinterestedinanyofourproductsorwoul

20、dliketodiscussacustomorder,pleasefeelfreetocontactus.Wearelookingforwardtoformingsuccessfulbusinessrelationshipswithnewclientsaroundtheworldinthenearfuture.Parttwo:describethecontentsofinternshipFromthebeginningofMay2021totheendofJane,IaminRayxinMedicalProductscompany.Inordertocombinetheorywithpract

21、icebeforegoingoutintotheworld,wehavetotakeeveryopportunitytoaccumulatemoreexperienceandlessons.Becausemyworkingexperienceisveryshallowandbeingnotfamiliarwiththeoperationalmodeofthecorporation,Itaketwodaystoskimthroughthematerialstogetageneralunderstandingfirst.Beforethecompanyhiredmeasamarketingstaf

22、finthesalesdepartment,Iwasinterviewedbythemanagerofthesalesdepartment.Unfortunately,Imadesomemistakeswhichshouldnotbemadeforbeingtoonervous.Therefore,IappreciateditsomuchthattheyhadgavemeanopportunitytomeanywayandIwasveryhonoredtobeoneofthem.OnJuly25th,IstartedmyinternshipasamarketingstaffinRayxinco

23、mpanyformally.Afterthemorningmeeting,thecompanyassignedourworkingtasksduringtheinternshipaccordingtoourinternshipprograms.Themanagerassistantbroughtmanydocumentsonthecompanyandproductsformetoreaddetailedly.UnlikethestuffIsearchedontheinternet,theseinformationshadalotofspecificsespeciallyontheoperati

24、onprincipleandproductsofprofessionalterm.Atfirst,IcouldnotunderstandsomewordsbecauseitiswritteninGerman.AsIalreadyknew,itisaexpertcompany.Luckily,Ifinallymadeitwiththehelpofthosewarm-heartedcolleagues.Afterthreedaysofobservationandlearningactivities,Istartedlearningthebusinessofthecompanysaccounting

25、.Thatisforthecompanysbusiness.Thefinancedepartmentofaccountingofpublicbusinessisdividedintothreemainsteps,accounting,reviewandcashier.Saidthebillbusinesspredominantlyreferstothechecks,includingtwokindsofnoteoftransferandcashchecks.Forcashcheckbusinessisbeingaudited,seethesealofthedrawersealinlinewit

26、hthebanksetaside,isthroughthecomputer,ormanuallycheck;lookatthecasearethesameamount,whetherthealteredamountoftheticket,theticketissuedate,payeeelements,checkwhetherithasbeenmorethanpromptpaymentterms,checkwhethertheoverdraft,iftheendorsement,theendorsementshallbesignedareconsistent,isworthnotingthat

27、capitalamountstothewhole,tothesub,youcannotrememberthewhole.Inthedayslated,Istudiedandpracticedintheleadoftheolderworks.Afteraperiodofstudyingtheproductsmaterials,themanagerletusdothepracticalmanagement.Wehavelearnedalotoftheoriesonmarketinginschool,likeCIF&FCA,makeanofferandbusinessnegotiation.Buti

28、tisstillquitehardtoletmeoperatealone.Ontheonehand,beingadouble-majoredstudentreallytakesalotofenergyoutofme.Ontheotherhand,Ididnotknowwheretostartforlackingofexperience.BecauseIamreallyweakatdevelopingcustomsanddoeffectivecommunication.AsIaminaspecializedsalesdepartment,ourdutiesmainlyfallsonthegett

29、ingintouchwithnewcustomersandtodevelopcooperativerelationshipswiththem.Thecompanydoesnothavemanystrictdemandsforourinterns,whichleftalotofspaceforustolearnstuff.Undertheguidanceofolderworkers,westartedtolearnabouthowtomakeeffectivemarketdevelopment.Atfirst,wetriedhardtoconquerthefearoddevelopingnewc

30、ustomers.AsaresultofourpoororalEnglish,wewereunabletodosomeeffectivecommunicationthroughtelephone.Sowedidnothingbutapplythegoodexamplemechanically.AlthoughIdidnotspendverylongtimeinthecompany,Ifoundithassomepotentialproblemsandsomeaspectstoworkon.Thecompanylacksofitsowncharacteristicsseriously.Years

31、agowhennon-wovenproductswereseriouslyneeded,somepeoplemadeabigprofitonit.Thus,moreandmoreofthesecompanieswhichproducednon-wovenstuffwerefounded.Untilnow,thestreetwasfullofthesecompanies.Theyaremakingthesameproducts.So,ifyouwantthecustomertobuymoreofyours,youhavetostandoutfromthecrowdlikebetterservic

32、es,quality,logisticsandeffectiveafter-saleservices.Inaddition,itdependstoomuchonthepurchaseorder.Itisasmallcompany,purchaseorderfromclientsdoesnotcameallthetime,evensometimesthereerrenoatallforseveralweeks.Theworkerscomeintheearlymorningbuthavenothingtodo,ortherearelittlethingswhichtheycanfinishbyju

33、sthalfdayorseveralhours.Sohowtheywillspenttherestofthetimeisprobablyentertaining.Itreducesthestaffssenseofbelongingandisagreatwasteoflabor.Themarketinggoalofexportcompanyisgoingabroadanddealwithinternationalmarketbusinessman,whichistomeetthecustomerneedsanddesiresoftheinternationalmarketasitscore.As

34、aresult,ifforeigntradecompanydoesnotchangethecurrentbusinessmodel,itisdifficultforittosurviveinanincreasinglycompetitiveinternationalmarket.Partthree:internshipexperienceThus,Icometotheconclusionthatunderstandingandanalysisofthebusinesspractice,seekingtruthfromfacts,alwaysbeeagertolearn,theeffectofh

35、ardworkinghasdirectinfluence.Inourlife,Ifyouwishtosucceed,youshouldusepersistenceasyourgoodfriend,experienceasyourreference,prudenceasyourbrotherandhopeasyoursentry.,atheoryinmymarketinginternshiphavebeenproved.BeforeItookthejob,IneverknewIcouldmakeitthroughthemouth.ButIeventuallydidit.Duringthisper

36、iodoftime,notonlydidIlearnmanymarketingknowledgefromthebooks,butalsoturnintoamoresophisticatedandmatureperson.WhenIwasstuckwithproblems.insteadofsleepingstnight,Iwouldstayuptothinkaboutthesolutions,becauseIfirmlybelievethatsolutionswerealwaysmuchmorethanproblems.Andintherealmarketingpractice,Igotcou

37、ntlessrefusedandsatirethatmademecriedintosleepatmanynights,sometimesIevenwantedtoquit.Buttheotherday,IwouldwadeintonewworkearlyforIalwaysbelievedthatLifeistoinsist,Icanacceptfailure,butIrefusedtogiveup!Likethis,oneweek,twoweekspasted,Iwentthroughit.AndIalwaysstayedpositiveatwork,begoodatfindingprobl

38、emsandsolvingthem,whichwaspraisedbythemanagerformanytimes.Arfirst,Iwasjusttriednottogetfired,butafterIputmyheartsintomarketing,Ireallystartedtoenjoythejoyitbroughtme.Strictly,thiswasactuallythefirstItookajobanddosocialpractice,startingawholenewdifferentlife.Ihavetocommuteatthesettime,finishtheworkin

39、gtaskscarefullyandbeontimewithoutanypaltering.Ourshoulderwerecarryinggreatresponsibilitiesandhavetobecautiousallthetimeatwork,becausewemaytaketheseriousconsequencesatanytimeforatinymistakewhichcouldnolongerbesolvedbyasorryoraapologypaperasinschool.Inthechangefromschooltosocialenvironment,peopleyouto

40、uchedaroundhadcompletelychanged,fromteachertoboss,fromclassmatetocolleagueandyouneededanewwaytogetalongwiththem.Inthegreatchange,wemayfeelanxiousandconfusedandcanadjusttothenewenvironmentinaquicktime.Also,wemaynotgetaffirmationbythebossbecauseyouarenotreusedoryouarejustdoingsomeinsignificantchore.Wh

41、enwecannotdoaresult,wewillfeelallaspectsofpressure,likethebossseyesandthetauntfromyourcolleagues.Butinschool,wherethereistheconcernandsupportfromteachersandstudents,itisquiteeasytoattendsomeclasseseveryday.Thereisanoldsaying:oneortwoyearsworkissuperiortotenyearsstudy.Althoughtheinternshipisnotthatlo

42、ng,butIreallylearnedalotofknowledge,abouthowtobeaperson,howtodothingsandhowtostudy.Whatwelearnedatschoolisnotknowledge,buttheabilitytostudyonourown,IwasabletounderstandthissentencedeeplyafterIactuallyworked.Asidefromtherudimentaryknowledge,therereallyisnotlotsofthingsleftforustolearn.Youdontundersta

43、ndsomething,trytosolvebyyourself.Ifyoureallycannotslovetheproblem,thenyoucanconsultothersmodestly,andapersonwithoutself-learningabilitysoonerorlaterwillbeoutbyenterprisesandthesociety.Andifyourepeatmonotoneworkdaybyday,fatiguedfeelingswillsooncometoyoubydoingthejobforalongtime.Thepapercomesays,mustk

44、nowthatthispracticeisessential.Intheshort-terminternship,Ideeplyfeeltheirsuperficialknowledgeandlackofexpertiseinthepracticalapplicationofthebeginningperiodoftime,areunabletostartsomework,ataloss,itmakesmefeelextremelysad.Atschoolalwaysconsiderlearning,onceexposedtotheactual,onlytofindthattheyknowis

45、howlittle,andthentrulycomprehendthemeaningof“learning.Ajourneyofathousandmilesbeginswithonestep,whichismorethanamonthshortandenrichtheinternship,Ithinkthatplayedaroleofabridgeformetosociety,theroleofthetransition,lifeexperience,isalsoanimportantstepstogotoworkinthefuturealsohasagreathelp.Humblyaskfo

46、radvicetoothers,tocomplywiththeorganizationaldisciplineandtherulesandregulations,andhumancivilization,exchangesandotherlifeinsocietyasthebasicprincipleshouldbeimplemented,inreallifeusehabitshavetocontinuouslytraininreallife.Internship,bitterandsweet,smoothroadmorethanthethresholdisachallengeandanopp

47、ortunity,thisthresholdmaybeanobstaclemaybetheticketleadingtoanotherworld.Whentheendofmyinternship,andthenlookbacktothetimeofthegreenearsofcorn,toseethesmilingfaceswhentheebullient.Iknowthatthebusinesstherearealotalottolearn!DuringmypracticeinRayxin,Ihadbeenstrictwithmyselfallthetime.Inthewholemonth,

48、ihadneverbeenlateorleaveearly.Inaddition,ihadalwayskeptthedisciplineinmindandfinishedmyassignmentsleadersandseniorsarrangedforme,winningtheirfavorablecomments.Now,mypracticeinRayxinisfinished.Ihavegorthroughaplenaryandsatisfactorysummervocation.Asacollegestudent,ihaveexperiencedthestressandmissionof

49、anordinarystuff.Here,iwanttoexpressmysincerethankstotheleaders,seniorsandmytrainingteacher,fortheirpatientcultivationandexplanationforme.Undertheirhelp,ihavefinishedmymissionsuccessfully.Theytaughtmehowtocommunicatewithcustomers.Duringthemonthispentwiththem,myscopeofknowledgehasbeenwidelyenlarged.Whatismore,ialsolearnedthemethodtodealwithaffairs,thatis,everythingdoesnotfollowthesamepattern,andapplymechanicallyfrombooksallthetimejustcanleadyouintotheeliminatedtoday,therefore,theleveloftalentsthesocietyneedisbecominghigherallthetime.Thatacquireusthatwenotonlyneedtob

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