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1、精选优质文档-倾情为你奉上2011(浙江卷)英语 第二节:完形填空(共20小题;每小题1分,满分20分)Although I love my life,it hasnt been a lot of fun as Ive been ill for 28 years.Music has always been a great love of mine and,in my 20s,when my 21 was more manageable,I 22 ten years as a professional singer in restaurants,playing and singing folk
2、songs.23 that was years ago and times have changed.24 I live with mother on a country farm.Two years ago,I decided that I would need to have some kind of extra work to 25 my disability pension(残疾抚恤金).26 I needed to sleep in the afternoons,I was limited in my 27.I decided that I would consider 28 to
3、singing in restaurants.My family are all musicians,so I was 29 when I went into our local music store.I explained that I wanted to sing again but using recorded karaoke music.I knew that discs were very expensive and I really didnt have a lot of 30 to get started.And 31 you find only three to four s
4、ongs out of ten on a disc that you can 32 use.When I told the owner of the shop about my 33;he gave me a long thoughtful 34.“This means a lot to you,doesnt it?”he said.“Come with me.”He led me 35 the crowded shop and to a bench with a large professional karaoke box on it.He placed his large hand 36
5、on his treasure and said,“I have 800 karaoke songs in here.You can take your 37 and Ill record them for you.That should get you started.”I 38.Thanking him,I made a time with him to listen to all the songs and choose 39 that I could sing.I have come full circle with his help.His 40 still warms my hea
6、rt and makes me do just that bit extra,when I have the chance.21.A.loneliness B.sadness C.tiredness D.sickness22.A.set B.enjoyed C.kept D.shared23.A.Gladly B.Eventually C.Unfortunately D.Surprisingly24.A.Now B.Then C.Sometime D.Meanwhile25.A.add up to B.make up for C.get rid of D.take advantage of26
7、.A.If B.As C.Though D.Before27.A.movement B.condition C.choices D.positions28.A.reaching out B.living up C.getting on D.going back29.A.recognized B.interviewed C.found D.invited30.A.money B.time C.energy D.knowledge31.A.thus B.once C.seldom D.often32.A.actually B.hardly C.nearly D.formerly33.A.job B
8、.family C.idea D.offer34.A.face B.view C.look D.sight35.A.over B.along C.towards D.through36.A.unhappily B.lovingly C.pitifully D.gratefully37.A.pick B.turn C.role D.step38.A.had to cry B.ought to cry C.should have cried D.could have cried39.A.more B.the ones C.few D.the rest40.A.courage B.devotion
9、C.kindness D.trust【点评】2011年高考英语浙江卷完形填空部分原文节选于读者文摘(ReadersDigest)澳大利亚版,考题略有删节,并替换掉原文中超过高考范围的词汇,采取同义词替换的手段使原文表述通畅所选文章延续历年出题模式,以记叙文为题材,选取作者在生命中不平凡的阶段受到陌生人帮助的事实,歌颂和赞扬人间真情和助人的美德【解析】21题,属于上文提示法,首句中出现ill,此选项应是ill的同义表达,故选D.sickness22题,属于上文提示法,上句出现病情可以manageable,所以作者应该是享受那段过去的美好时光,故选B.enjoyed此选项在2009年全国一卷完形填
10、空部分第41题出现过,且也为正确选项23题,属于下文解释法,下文出现发生改变,结合首句作者生病,可推出作者表达的是不幸的情绪,故选C.unfortunately此选项为高考完形填空中的的高频选项24题,属于转折对比法,上文出现yearsago和changed,因此推出此题应回归现实,故选A.now此选项在2009年浙江卷完形填空部分第37题出现过,且也为正确选项25题,属于固定搭配法,addupto总计,makeupfor弥补,补偿,getridof处理,摆脱,takeadvantageof利用,此题应选B.makeupfor此选项考生不应陌生,2009年浙江卷完形填空部分第21题D选项曾出现
11、过此词,可见背历年考题中的选项部分的重要性26题,属于逻辑关系法,此法多用于句子与句子之间,解决连词的问题此题因为作者下午需要睡觉,所以受到限制故选B.As27题,属于上文解释法,第三段首句提到作者打算做某事,但由于病情,下午需要睡觉,所以选择受限,故选C.choices28题,属于前后照应法,上文提到过几年之前唱歌的事实,此处再次出现要去唱歌,故选D.goingback29题,属于中文代入法,全家都是音乐家,所以走进音像店会被认出,故选A.recognized30题,属于AandB法,这是并列结构,要求前后词性与词义要相似,几乎在每年的高考完形中都会考查这个知识点本题and之前说东西很贵,之
12、后理应推出没有足够的钱,故选A.money31题,属于反义多一对,即四个选项中有一组反义词,答案多在这组反义词中出现此题C和D构成反义结构,根据文章信息,故选D.often32题,属于中文代入法,实际上一张光盘里的十首歌也只有三/四首可以用,故选A.actually33题,属于上文提示法,上文中作者有提到过想再次唱歌的这个想法,故选C.idea34题,属于同义辨析法,此考查点多在四级考试完形填空部分中出现,在2008年高考英语浙江卷第26题也曾考查过,当年的难度系数约为0.32此题中的B.view强调的是眺望风景,C.look强调看的眼神,D.sight强调视力,本文店主深深地看了作者,属于眼
13、神之间的交流,故选C.look35题,属于固定搭配法,店主带领作者穿过拥挤的店铺,从空间穿过,故选D.through36题,属于感情色彩法,此法多用于解决形容词或副词下文出现treasure,因此可以推出店主对自己的宝物爱不释手,心爱地触摸,故选B.lovingly37题,属于固定搭配法,takeyourpick,美国俚语,随你挑选的意思,故选A.pick38题,属于语法识别法,近几年高考完形填空部分逐步淡化语法点考查,一般只会涉及一道C.shouldhavecried,本应该做的事情而没有做,放在原文中过于牵强,而本题是作者受到店主的感激,非常感动,本可以哭但没有哭,故选D.couldhav
14、ecried39题,属于寻找重复法,31题与32题之前曾出现onlythreetofoursongs.canuse,对应.couldsing,故选B.theones40题,属于主旨概况法,即所选选项要与原文中心相一致本文详细描述店主对作者的帮助,店主的善举感动作者,故选C.kindness第二部分:阅读理解 AOne evening in February 2007,a student named Paula Ceely brought her car to a stop on a remote road in Wales.She got out to open a metal gate th
15、at blocked her path.Thats when she heard the whistle sounded by the driver of a train.Her Renault Clio was parked across a railway line.Seconds later,she watched the train drag her car almost a kilometre down the railway tracks.Ceelys near miss made the news because she blamed it on he GPS(导航仪).She
16、had never driven the route before.It was dark and raining heavily.Ceely was relying on her GPS,but it made no mention of the crossing.“I put my complete trust in the device and it led me right into the path of a speeding train,”she told the BBC.Who is to blame here?Rick Stevenson,who tells Ceelys st
17、ory in his book When Machines Fail Us,points the finger at the limitations of technology.We put our faith in digital devices,he says,but our digital helpers are too often not up to the job.They are filled with small problems.And its not just GPS devices:Stevenson takes us on a tour of digital disast
18、ers involving everything from mobile phones to wireless keyboards.The problem with his argument in the book is that its not clear why he only focuses on digital technology,while there may be a number of other possible causes.A map-maker might have left the crossing off a paper map.Maybe we should bl
19、ame Ceely for not paying attention.Perhaps the railway authorities are at fault for poor singalling system.Or maybe someone has studied the relative dangers and worked out that there really is something specific wrong with the GPS equipment.But Stevenson doesnt say.Its a problem that runs through th
20、e book.In a section on cars,Stevenson gives an account of the advanced techniques that criminals use to defeat computer-based locking systems for cars.He offers two independent sets of figures on car theft;both show a small rise in some parts of the country.He says that once again not all new locks
21、have proved reliable.Perhaps,but maybe its also due to the shortage of policemen on the streets.Or changing social circumstances.Or some combination of these factors.The game between humans and their smart devices is amusing and complex.It is shaped by economics and psychology and the cultures we li
22、ve in.Somewhere in the mix of those forces there may be a way for a wiser use of technology.If there is such a way,it should involve more than just an awareness of the shortcomings of our machines.After all,we have lived with them for thousands of years.They have probably been fooling us for just as
23、 long.41.What did Paula Ceely think was the cause of her accident?A.She was not familiar with the road. BIt was dark and raining heavily then.C.The railway workers failed to give the signal.D.Her GPS device didnt tell her about the crossing.42.The phrase“near miss”(Paragraph 2)can best be replaced b
24、y.A.close hit B.heavy loss C.narrow escape D.big mistake43.Which of the following would Rick Stevenson most probably agree with?A.Modern technology is what we cant live without. BDigital technology often falls short of our expectation.C.Digital devices are more reliable than they used to be.D.GPS er
25、ror is not the only cause for Ceelys accident.44.In the writers opinion,Stevensons argument is.A.one-sided B.reasonable C.puzzling D.well-based45.What is the real concern of the writer of this article?A.The major causes of traffic accidents and car thefts. BThe relationship between human and technol
26、ogy.C.The shortcomings of digital devices we use.D.The human unawareness of technical problems.【解析】41.答案D主人翁对这件事情发表的原因,我们因为着重关注第二段她完全依靠GPS帮她引路,但是这个高科技居然把她带到了火车铁轨上,害得她险些送命根据第二段最后一个话得出C答案,主人翁没有提到,B选项是天气影响因素,并不是造成此次事件的主要原因A很有迷惑性,但是我们仔细想一下,既然使用GPS,说明她本来就对路线不熟,才会借助高科技42.答案CGPS把她带到了飞速运行的火车线路上,这是一次非常危险的经历,
27、但是她并没有发生意外,算是死里逃生,near miss,narrow escape表达的就是这层含义其实根据第一段最后一句the train drag her car almost a kilometer down the railway tracks,火车拖着她的车差点就进入铁轨了,所以是死里逃生啊43.答案B出现Stevenson观点就35,所以我们要着重把这三段看仔细了“We put our faith in digital device,he says,but our digital helpers are too often not up to the job.”我们把信仰关注在数码
28、设备上,但是往往,他们却不合我们的心意,所以数码技术常常没有达到我们的期望词眼“expectation”和“faith”相关,值得关注44.答案A选项四个褒贬都有,说明文章中肯定存在着与他看法相悖的理论我们看第四段,“while there may be a number of other possible causes.A map makes might have left the.Maybe we should blame Ceely for not paying attention,Perhaps the railway authorities are at fault for poor
29、 signaling systemwork out that there really is something specific wrong with the GPS equipment.”造成此次事故或者其他高科技失灵事件,可能还有其他很多原因,比如主观人为的,或者是火车信号系统不好等等,But Stevenson doesnt say.所以他的观点是片面的45.一般性最后一体都会问到主旨大意,作者的观点等等,要做好这一题,我们要继续往后看,67两段点出了文章的主题思想The game between humans and their smart devices is amusing an
30、d complex.是人与科技之间的游戏是复杂的,所以文章讲的是人类与科技之间的关系 B46.What does the word“pump”mean in“He ran in every five minutes to pump me about the case”?A.Talk with.B.Ask for information.C.Listen to.D.Provide with evidence.47.When Sally says“The TV program kept pumping out commercials”,she may be.A.excited B.interest
31、ed C.annoyed D.worried48.What will the government most probably provide if it is engaged in a pump-priming program?A.Sums of money.B.Raw materials.C.Human resources.D.Media support.49.When Sylvia says“His speech was OK but it had no real punch”,she thinks it was not.A.fluent and impressive B.logical
32、 and movingC.informative and significant D.interesting and powerful【解析】46.答案B这道题是现学现卖型,考查的是学生的查阅资料能力第二个三角形顺数第六行讲到,“to keep asking some for information:she was pumping me for details of the new project”跟问句中“pump me about the case”,跟这句话意思相符,这样,答案就很好得出了47.答案C第四个三角形,讲的是Pump的一些固定词组搭配,第一个pump sth out第四行,t
33、o produce words or loud music in a way that is repeated,forceful and continuous,也可从the government keeps pumping out the same old propaganda(政治宣传)得出或者我们结合生活常识,当我们在看喜欢的电视剧时,忽然出现一次又一次的广告,我们的情绪是不是会很厌烦呢所以选择C48.答案A在文中找到pump-priming,the government is awarding small,pump-priming grants to single mothers who
34、 are starting their own business”,award是本题的词眼,与解题有关说到奖励,当然跟钱少不了关系,所以选择A49.答案D前面的一些题目是围绕pump,本段跳跃到punch,所以要毫无顾忌地跳过pun,直接寻找有punch的板块顺数第三行,the power to be interesting and have a strong effect on people,以及紧随其后的例子I felt the performance/speech/presentation lacked punch.看出,尤其是词眼“speech”刚好有对应,所以选D。 CIn the
35、more and more competitive service industry,it is no longer enough to promise customer satisfaction.Today,customer“delight”is what companies are trying to achieve in order to keep and increase market share.It is accepted in the marketing industry,and confirmed by a number of researchers,that customer
36、s receiving good service will promote business by telling up to 12 other people;those treated badly tell tales of woe to up to 20 people.Interestingly,80 percent of people who feel their complaints are handled fairly will stay loyal.New challenges for customer care have come when people can obtain g
37、oods and services through telephone call centers and the Internet.For example,many companies now have to invest(投资)a lot of money in information technology and staff training in order to cope with the“phone rage”-caused by delays in answering calls,being cut off in mid-conversation or left waiting f
38、or long periods.“Many people do not like talking to machines,”says Dr,Storey,Senior Lecturer in Marketing at City University Business School.“Banks,for example,encourage staff at call centers to use customer data to establish instant and good relationship with then.The aim is to make the customer fe
39、el they know you and that you can trust themthe sort of comfortable feelings people have during face-to-face chats with their local branch manager.”Recommended ways of creating customer delight include:under-promising and over-delivering(saying that a repair will be carried out within five hours,but
40、 getting it done within two)replacing a faulty product immediately;throwing in a gift voucher(购物礼券)as an unexpected“thank you”to regular customers;and always returning calls,even when they are complaints.Aiming for customer delight is all very well,but if services do not reach the high level promise
41、d,disappointment or worse will be the result.This can be eased by offering an apology and an explanation of why the service did not meet usual standards with empathy(for example,“I know how you must feel”),and possible solutions(replacement,compensation or whatever fairness suggests best meets the c
42、ase).Airlines face some of the toughest challenges over customer care.Fierce competition has convinced them at that delighting passengers is an important marketing tool,while there is great potential for customer anger over delays caused by weather,unclaimed luggage and technical problems.For Britis
43、h Airways staff,a winning telephone style is considered vital in handling the large volume of calls about bookings and flight times.They are trained to answer quickly,with their names,job title and a“we are here to help”attitude.The company has invested heavily in information technology to make sure
44、 that information is available instantly on screen.British Airways also says its customer care policies are applied within the company and staff are taught to regard each other as customers requiring the highest standards of service.Customer care is obviously here to stay and it would be a foolish c
45、ompany that used slogans such as“we do as we please”.On the other hand,the more customers are promised,the greater the risk of disappointment.50.We can learn from Paragraph 2 that.A.complaining customers are hard to satisfy Bunsatisfied customers receive better serviceC.satisfied customers catch mor
46、e attentionD.well-treated customers promote business51.The writer mentions“phone rage”(Paragraph 3)to show that.A.customers often use phones to express their anger Bpeople still prefer to buy goods onlineC.customer care becomes more demandingD.customers rely on their phones to obtain services52.What
47、 does the writer recommend to create customer delight?A.Calling customers regular.B.Gibing a“thank you“note.C.Delivering a quicker service.D.Promising more gifts.53.If a manager should show his empathy(Paragraph 6),what would be probably say?A.“I know how upset you must be.”B.“I appreciate your unde
48、rstanding.”C.“Im sorry for the delay.”D.“I know its our fault.”54.Customer delight is important for airlines because.A.their telephone style remains unchanged Bthey are more likely to meet with complaintsC.the services cost them a lot of moneyD.the policies can be applied to their staff55.Which of t
49、he following is conveyed in this article?A.Face-toface service creates comfortable feelings among customers. BCompanies that promise more will naturally attract more customers.C.A company should promise less but do more in a competitive market.D.Customer delight is more important for air lines then for