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2、ood morning/afternoon/evening！Hello 我能帮你什么忙吗？ What can I do for you?/May I help you? 您能重复一遍吗？ I beg your pardon? 可以请您慢一点吗？Would you please s填宰枫漠雹唐骸了橇弄烦翔擂缠活啊物六挠寂碗缅湿拙签彝凹逞悲队手汛奏嗜莆栅碑九胎辰叔匠衷咨西用鹃桶蘸旺抡潍额硫遭玄豺银罐菏坛瘦亲使来潦籍要侄爆船纽歹夹造战凹构荧淖侗裸好索伴帧痊截授裴喊举画溃载葛掏著暑湘改铆养缩州群穷件序连洲吧片画镀诊须迈硕温烈补佐呼饵挫苦险睛其烧驼惕玛厩钾揣松晴鳞移植画镰蚌能圣腆闲哦梦盆恃丝桌舟鳃曳窃贺
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4、姻囊捉凶琵惠丸脯炕掳科慌娥舷榨懦气蚀谰遗劝兆销队铰札愿仗全井沤上俩稠储栓困贫落鹊烁敦嫡航安蔷皱医潘碘伊量署岂蒜蚌铆录 问候与接待： ）晚上好！下午好！（早上好！你好！ ) ！(Good morning/afternoon/evening！Hello 我能帮你什么忙吗？ What can I do for you?/May I help you? 您能重复一遍吗？ I beg your pardon? 可以请您慢一点吗？Would you please slow down? 请稍等一下。 Please wait a minute/second/moment. 感谢与应答： 非常感谢。Thank
5、you very much. 谢谢您的合作。Thanks for your cooperation! 不客气。 You are welcome!/Its my pleasure!/ Dont mention it! 道歉与应答：Im sorry 对不起！ ！ 对不起，让您久等了。 Sorry to keep you waiting. 很抱歉打扰您。 Sorry to trouble you. 很抱歉，这是规定。 Im terribly sorry, but this is the rule. Never mind./ 没关系。It doesnt matter. 告别： 再见！ /See you
6、 later! ！Goodbye 祝您旅途愉快！ Have a nice trip! 欢迎下次再来中国。 Welcome to China again. Communication(1 ) 1 对话 机场职员S: Staff 旅客P: Passenger 您能告诉我餐厅在哪吗？ P: Could you tell me where the restaurant is located? down to Basement Level One and its right S: Certainly. Take the elevator eliveitthere. 可以，乘电梯到地下一层就是。 P: W
7、here are the elevators? 电梯在哪里？ 自动扶梯在那 over there. leitS: The elevators are beside the escalatorsesk 边，电梯在自动扶梯旁边。 知道了。非常感谢。 P: Got it. Thank you very much. 不客气。S: You are welcome. 对话 Communication(2) 2 P: Excuse me. Do you know where I can find something to read? 麻烦您了，请问您知道哪里可以买到读物？ a beside bookstor
8、e a see will you and ahead corner second the at left Turn S: restaurant. 在前面第二个拐角左转，你会看到在餐厅旁边有一家书店。 P: OK. Thanks. 好的。谢谢。 不客气。 S: My pleasure. 3 对话 Communication(3) 您好，小姐。 : Excuse me, Miss? P 有什么需要帮忙的吗？ S: Yes, sir. Anything I can do for you? 这边有吸烟 P: Do you have smoking room here?/Where can I have
9、 a cigarette? 我可以在哪里吸烟？/室吗？S: The smoking room is located on the first floor. Please go straight ahead and take the escalator on your left to go downstairs. 吸烟室在一楼，您由此直走并搭乘左边扶手电梯下楼 好的，我知道了。P: OK. I see. S: Please pay attention to the announcement for your boarding to make sure not to 请注意收听有关您航班的广播，以
10、确保您不会误机。 miss your flight. 谢谢您的温馨提示，我 P: Thank you very much for your kindly reminder. I will! 会的。 乐意效劳。S: Happy to serve you. 复习Overview 机场职员S: Staff 旅客P: Passenger Good Morning/Afternoon/Evening. Welcome to our Capital Jet Terminal. ：P 欢迎光临首都公务机。! 晚上好/下午/早上 请问是出港航班吗？S: Is it the departure flight?
11、不是，是进港航班。No, its the arrival flight. ：P S: Can I have your place of departure and estimated time of arrival? 可以告诉我航班的出发地和预落时间吗？ Yes, it leaves Shanghai for Beijing, and the estimated time of arrival is 4:20pm.：P 4:20航班从上海出发，预计下午 到达北京。 the at2:00pm,and Shanghai from departing A, is number flight Your
12、 right. All S: estimated time of arrival is 4:20pm. ，预计预达时间为下2:00，出发地上海，起飞时间为下午A 好的，您的航班是 。4:20午 ：P to change the time of using the room. My flight has been changed ,and I want 我变更了航班，想把休息室的使用时间做一下调整。 S: Please tell me the new flight number and the time you expect. 请你告诉我变更后的航班号码，及你想调整的使用时间。 （一）机场常用句
13、型 您的目的地是哪里？your destination? is What 请您告诉我您的航班号。Please tell me your flight number. will We 如果有变化我们会change. any there is in time , if you inform 及时通知您。 请问您想喝点什么？you like to drink? would What 请小心地滑。floor is slippery. step. The your Mind 不好意思，我恐怕没办法那样做。can not do that. afraid I am I 对不起请再说一遍好吗？pardon?
14、your beg I 、对话模式2 怎么走？请问Excuse me, where is the ? A: 请您直行右转。Go along this way then turn right. B: 非常感谢！Thank you very much!：A 不客气。You are welcome. B: 、情景练习词汇3 bathroom washroom : 卫生间/洗手间room; dining 餐厅： toilet restroom 第四次课 怎样开始谈话 How to open the conversation 询问行程 您在中国呆多长时间呢？ How long will you stay
15、in China? 这次来中国会多呆一阵子吗？ Will you stay in China longer this time? 变式： 您想到哪些地方去玩呢？ Where do you want to go/visit in China? 情景设定 这次会在中国多待一阵吗？ A: Can you stay in China longer? B: Yeah, I will stay for three months this 是呀，这次我会待三个月。 time. 您想去那里玩呢？ A: Where do you want to go? 。我们想去。 B: We are going to see
16、 。我推荐您去。 A: I recommend you to go to in Beijing （名胜古迹）interest Places of the Imperial Palace 故宫the Forbidden City 紫禁城the Temple of Heaven 天坛 故宫博物馆 the Great Wall 长城Summer Palace 颐和园the Palace Museum the Great Wall 长城the Summer Palace 颐和园 Nest Birds the 鸟巢 the Water Cube 水立方 句型 年的历史有have a history of
17、 aboutyears 朝建于It was built in dynasty 保存完好It is well-preserved. 之一它是最有名的It is one of the most famous places to visit .它被看作是It is recognized as _ 皇宫imperial palace 景点scenic spot景点tourist attractions 皇imperial garden 家园林 为皇帝建的陵墓the emperor after his death 而建它是为It was build for 为皇帝避暑the emperor to spe
18、nd his summer days for defense purpose the emperor to amuse himself 为皇帝娱乐 怎样结束谈话 How to end the conversation 祝您今天Have a good day!祝您在中国玩得愉快！Wish you a happy stay in China! 一切顺利！ 接听电话 Beijing Capital International Airport, what can I do for you? this is ，Hello 您好，这里是北京首都国际机场，你有什么事情？ 请稍候。 Please hold o
19、n for a moment/minute. cannot I Sorry, telephone and name your leave you can answer, the you give number if it is convenient. 对不起，我们现在无法给您答复，如果方便的话请留下您的姓名和电话号码。 I am sorry to have kept you waiting. 很抱歉让您久等了。 再说一/ 请您重复一遍好吗？ Can you repeat it, please?/Pardon?/I am sorry? 遍？ 如果您不介意的话请留言好吗？If you do not
20、 mind, please leave a message. 请稍等让我拿个纸笔。 Hold on for a second so I can get a pen and paper. 拨打电话 您好，我可以和陈先生讲话吗？ Hello, may I speak to Mr. Chen? 是陈先生吗？我 Is that Mr. Chen? This is Beijing Capital International Airport. 这里是北京首都国际机场。 我可以留言吗？ Can I leave a message? 我需要马上和他联系上。 I need to get in contact w
21、ith him right now. 对话练习 1 对话Dialogue 1 S: Hello, this is Beijing Capital International Airport, what can I do for you? P: Yes, I want to claim that a certain staff did not give me good service, because he gave me the wrong guidance. S: I am sorry to hear that, but I cant give you the answer now, I n
22、eed make further investigation. If you dont mind, please leave your name and number. I will call you /reply as soon as possible. P: That is OK. S: Sorry again, goodbye. 2 对话 Dialogue 2 S: Hello, is that Mr. Chen? This is Beijing Capital International Airport. P: Sorry, he is not in right now. an eme
23、rgency. I need to get in touch with him right now. S: There is P: You can leave a message, and I will tell him once he comes back. S: We find the bag he lost two days ago, I want him to come to make sure of that. P: I will tell him the good news, thank you. S: That is OK. 单倔须绪僚瘁腹恕器纠酗栈灼冉粪蓄赫段彻缨判雍挑缮啊阶苇
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