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1、精品学习资源Gartner工程组合治理软件的魔方图 2003Magic Quadrant for Project Portfolio Management, 2003 11 July 2003Matt LightDocument Type: Research Note Note Number: M-20-2777Applications for project portfolio and resource management can boost team performance, and enable IT management and others to access real-time
2、data via dashboards for prioritization and rapid decision making.What You Need to KnowHeightened interest in integrated project portfolio management solutions has sustained this market through hard times. By broadening its view of project management to an organizational governance context, IT manage
3、ment can increasingly address portfolios of projects, priorities, resources and more.Analysis欢迎下载精品学习资源Strategic Planning AssumptionsBy 2006, more than 50 percent of all project portfolio management functions will be packaged as flexibly configurable, modular Web services 0.6 probability.By 2006, at
4、 least 50 percent of IS organizations will have adopted a mix of project portfolio management application services for managing team collaboration, allocating resources, and tracking utilization and costs 0.7 probability.Enterprises will continue to reduce the number of tools needed to manage IT and
5、 other project portfolios, in part to provide quicker visibility via direct rollup and analysis of portfolio data. Enterprises delivering projects large and small have long blended tools and manual solutions to allocate resources, schedule activities and milestones, track progress, share project-rel
6、ated documents, control project risks and otherwise manage their project portfolios see Ways to Speed Up Projects in the Real-Time Enterprise. We believe that, during the next five years, project portfolio management PPM functions will be increasingly consolidated in flexible and configurable smart
7、suites of PPM Web services.A smart enterprise suite can extend platforms to create specialized applications that integrate analytical, business and content management application functionalities, which is precisely whats happening with PPM packages see The Future of the Smart Enterprise Suite. This
8、trend has been slowly gaining momentum, inhibited by market conditions and the resulting constraints on R&D. Furthermore, pricing pressures have mounted because of the tough PPM market as well as competition from the Microsoft Project product line, while growth rates for most vendors have decreased欢
9、迎下载精品学习资源or stopped altogether.As noted last year see 2002 Project/Resource Management Magic Quadrant, application vendors from other areas have also been entering the market and contributing to growth in this space. Since 3Q02, the vendors of the more-integrated PPM solutions have struggled, and th
10、e competition is heating up see Figure 1 and Note 1.Figure 1The PPM Magic QuadrantSource: Gartner Research July 2003Note 1Evaluation Criteria Ability to ExecuteVendor viability Management teamTrack record in delivery and supportFunctional depth Support capability Sales and marketingCompleteness of V
11、ision欢迎下载精品学习资源Vision of technology and the market Resourcing including external Consulting/service commitment Package breadthPlatform, database and ERP support Team collaboration featuresIS organization requirementsVendors vision foci differ. Some, such as the enterprise resource planning ERP provi
12、ders, initially focused on project costaccounting, then added planning, resourcing and other PPM features.Others Primavera Systems, for example focused first on the latter set of functions, enabling project cost management and exporting cost accounting data to an ERP back end, and later added ways t
13、o collect nonproject costs, such as work requests. Although approaching PPM requirements with different strengths, these applications can provide reliable IT project and service status data, which was formerly available only in fragments for example, in such static documents as time reports or resou
14、rce plans in Excel.In assembling a complete solution, PPM packages often provide integration to address gaps or weaknesses in functionality. Another example of integration is the common dependence on Microsoft Project, while focusing on portfolio analysis, tracking, resourcing, costing, collaboratio
15、n or other features and offering project planning such as Gantt charts for those situations when more-detailed scheduling in Microsoft Project or alternative schedulers is not required see Figure 2.Figure 2欢迎下载精品学习资源PPM: Evolution of an Application SuiteSource: Gartner Research July 2003During the p
16、ast year, developments in the PPM market haveincluded the growing importance of portfolio features hence, our reference to it as project portfolio management, rather thanproject/resource management although resource profiling, leveling and so forth remain significant. IBM has been a growing presence
17、in this market, as well as at its fringes； it acquired RationalSoftware last year, as well as PricewaterhouseCoopers PwC Consulting, including its Summit Ascendant product line, which features tools, IT process support and project management methodology.More directly in the PPM space, IBM has invest
18、ed in Systemcorp and has assisted in the development of Systemcorps Enterprise PM Office, which shows an accurate view of market requirements, with an effective breadth of functionality that includes full scheduling, resourcing, and time and expense reporting. Service request management and defect-t
19、racking features further support the needs of IS organizations. Scope management features enable users to integrate project requirements to plan and automate project document management, including version control and the ability to link documents to any level of a work breakdown structure.Built in a
20、 Java 2 Platform, Enterprise Edition J2EE framework, PM欢迎下载精品学习资源Offices portal approach enables simpler user configurations than previous releases and also features a native Enterprise Dashboard, with hundreds of C-level stored procedures, including many for portfolio reporting. Previously focused
21、on IBMs DB2 database platform, PM Office now directly supports the Oracle database as well.An emerging group of portfolio analysis vendors has begun offering solutions for analyzing IT investments and assets, some such as Pacific Edge Software as part of PPM product lines see The Gartner Portfolio M
22、anagement Tool for IT Investment. Other offerings, although short of being PPM products see Note 2, are moving to offer planning, resourcing and other features that approach the PPM market. Among these emerging tools is Artemis International Solutions PortfolioDirector see Artemis PortfolioDirector
23、for Managing IT Investments, which has been a bright spot for Artemis in recent years as the company has struggled to put its financial challenges behind it.Note 2PPM Processes for Application SupportA PPM application addresses most of the nine processes defined by the Project Management Institutes
24、Project Management Book of Knowledge: project scope management, time management that is, planning or scheduling, cost management, resource management, quality management, project communications management, project risk management and project procurement management. The ninth area enables the integra
25、tion of these processes, such as for pipeline or other analytics. See Project Portfolio Management PPM欢迎下载精品学习资源Applications: Perspective.With a profitable quarter to end 2002 based largely on PortfolioDirector momentum and cost cutting, Artemis continues to correct its cost structure after acquirin
26、g the bulk of its jointventures worldwide. With continued strength in product revenue in Europe, any Artemis comeback is likely to begin there.Another important portfolio analysis tool is ProSight, an innovative solution that entered the American market a few years ago. Using a partnering strategy t
27、hat involved such vendors as Changepoint, Evolve, PeopleSoft and PlanView, the ProSight tool enabled vendors to extend their offerings. These partners have typically developed competing solutions. ProSight has deepened its tool, adding playbooks of dashboards, scorecards, pick lists and forms totarg
28、et such procedures as IT service-level management, systemretirement, project prioritization and IT inventory analysis.Other notable portfolio analysis tools come from Portfolio DecisionWare an AXS-One/Tivity partner and United Management Technologies, which has developed StratFrames. Both also offer
29、 consulting services as a major part of their businesses. In addition, ProSight has strategically partnered with Fujitsu Consulting for consulting services in the portfolio management space. Lawson Software and Changepoint have similar strategic partnerships with Deloitte & Touche, and PeopleSoft ha
30、s partnered with Cap Gemini Ernst & Young CGE&Y.Since 2Q01, Evolve has increasingly marketed outside its initial professional services administration PSA niche. In addition to欢迎下载精品学习资源product development, the vendor has targeted IS organizations, especially with its Evolve 6 Portfolio Management ve
31、rsion, which was released in late 2002. In March, Evolve introduced its work request management solution, which is similar to that offered by PlanView and Changepoint. These capabilities were among the features that caused Primavera to acquire the chronically unprofitable Evolve for $13 million in M
32、arch 2003 see Primavera to Acquire Evolve, Expand Project Management Line.In the IT and application management space, Kintana slated for acquisition this quarter by Mercury Interactive has rounded out its product line during the last 12 to 18 months, with demand,portfolio, project, program and time
33、management tools grouped under the banner of IT Governance. At the same time, Rationals Project Console dashboard has gained traction in Rationals user base, although it falls short of being a PPM product.Along the same lines, PlanView has introduced a set of organizational governance processes call
34、ed Prisms, which it has built into its PlanView Portfolio Management 7.3 solution, which was launched at Gartners Spring Symposium in March. The 11 Prisms are divided into three categories: investments, projects and service. They include a configurable, prepopulated database of attributes and stage
35、gates for different initiatives such as models for a business investment planning effort, a major development projector a production system support service.Similarly, Changepoint has pursued a vision blending IT portfolio management with resource and project planning and tracking, resulting in a par
36、tnership with Deloitte & Touche marketing a CIO欢迎下载精品学习资源Portal. Now in v.8, the Changepoint product has been rebuilt on .NET, with added Oracle database support, and it has beenconverted to Unicode for ease of translation a Spanish language version has also been added. This, along with ongoing enha
37、ncement of its request management/help desk-style features, has increased the proportion of Changepoints internal corporate IT customers and prospects to more than 50 percent, while its professional service target market has slowed purchases.Microsoft remains a strong presence in the marketplace wit
38、h its Microsoft Project product line, which features MSP Standard, Professional, Server and Web Access see Got a Plan. Microsoft Project 2002 Preview and provides an effective PPM solution in the Windows and SQL Server environments. Revenue growth for this product line has enabled additional R&D, wh
39、ich has yielded a Microsoft Project 2003 release that is due in the fall, enhancing synergies with other Microsoft technologies, including Windows Sharepoint Services, Office and Outlook. Continued work with Microsoft Solution Partners to address implementation issues provides valuable experience in
40、 addressing enterprise needs.ERP II vendors continue to target the space, both defensively to prevent PPM midoffice vendors from expanding their enterprise footprints and offensively, with PPM products or features packaged with parts of their application platforms to address PPM market requirements.
41、 Although initially offered to extend their implementations project accounting and reporting functionality, some have done significant acquisitions and development.Lawsons offering enhancing its 2001 acquisition of the XML-欢迎下载精品学习资源based Account4 PSA technology now features portfolio analysis, with
42、 consulting support from Answerthink. Its Service AutomationPPM product directly supports SOP 98-1 reporting of application development costs with guidelines for expensing vs. capitalization. Version 5.1s Smart Notification monitors data from Lawson or external systems, including the Web, to provide
43、 alerts such as for schedule overruns via a variety of devices.Oracles new PPM solution, which was introduced in June 2003, extends its established Oracle Projects module formerly focused on project costing and billing, with some recent resourcing features with three new products: Project Management
44、, for building work plans, controlling project issues and changes and trackingprogress； Project Collaboration, with a project workspace for managing and enabling real-time issue resolution； and Project Intelligence, for analyzing project data.PeopleSoft also has an established project accounting mod
45、ule, which has been extended in recent years with resource management and T&E in its Enterprise Service Automation ESA offering. This also features a Contracts module and a Services Procurement module, which PeopleSoft hopes to leverage if greater demand for IT services accompanies an economic recov
46、ery. Withconsulting partner CGE&Y, it also offers CIO OneSource, a combined PPM product/service for IT.SAP is approaching the market with new offerings that may challenge the competition next year: xRPM, a cross app for resource and program management that is positioned as a product targeting intern
47、al R&D or IS organizations, and SAP Professional欢迎下载精品学习资源Services, a customer relationship management CRM solution. Similarly, Denmark-based Maconomy offers vertically differentiated solutions with product templates that target marketing/advertising agencies, audit/tax consulting and research organ
48、izations, although they do not target internal IT. Epicor Software does not specifically target IT either, although its Epicor for Service Enterprises software is adaptable, and it has retooled its product line for Web services delivery via its Internet Component Architecture.Another deal of note was Scitors spin-off last August of its tool business as Sciforma. Its established PS S