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1、2022年关于英文道歉信锦集10篇关于英文致歉信锦集10篇在人们往来越来越亲密的今日,致歉信对我们来说并不生疏,致歉信是当无法答应对方的所请所托或因个人失误引起对方不快时,表示陪礼致歉的一种信函。致歉信的留意事项有很多,你确定会写吗?下面是我整理的英文致歉信10篇,希望对大家有所帮助。英文致歉信 篇1Oct. 31, 20xxDear Mr. Clark,I would like to express my apologies for not being able to keep our 9 oclock appointment. I had a small accident on my wa
2、y to school. I will come over to your apartment the day after tomorrow Monday, November 2, at 9 a.m. if that is convenient for you. I will check my mailbox tomorrow to see if you have left a note for me. Otherwise, I will see you at nine, Monday morning. With many apologies.Li Xiaomei(Signed英文致歉信 篇2
3、游客挚友们:首先我们真心感谢桅子花开、海星以及马来吸呀等几位网友给我们所提的看法,今年在政府论坛上有两封公开指责我们的帖子,说实在的,刚刚看到的时候,心里的确是堵得慌的,不兴奋的,总觉得目前国内旅游市场大环境就是这个样子,大社不强,小社散差,从业人员服务意识、技能普遍不强等等,刚起先,我们的确给自己找了一些自我劝慰的借口。现在再仔细思索这个问题,我们觉得,做为从业人员有责任、有义务,也必需为游客供应更为轻松、欢乐的旅游时间。坦诚的说,今年7、8两个暑期月份下来,在我们质检回访过程中,所发觉存在质量问题的,游客投诉到公司的也绝不仅此两例。我们总结分析下来,存在质量问题的主要是散客出游群体,暑期质
4、量问题一般简单出现在车辆空调不好,某些导游看法存在问题,以及住房条件较差等方面。目前旅行社的存在方式大体上分为三类,一类是组团旅行社,我们*就是这样类型的旅行社,面对终端客户收取客源;一类是地接旅行社,主要接待外地游客来本地旅游;第三类是同行批发旅行社,如扬州苏之旅旅行社,仪征旅行社同行受制于客源量问题,收到游客报名后,无法独立发团,只能交给这样的批发旅行社统一发团。这种现状就导至了组团旅行社对散客质量的掌控从很大程度上受制于同行批发旅行社,从某种程度上来说,仪征散客出游,选择哪家旅行社报名的差别是不大的,唯一的区分所在是旅行社经营者的思路,以及遇质量投诉后,规模大一些的旅行社对批发旅行社的牵
5、制实力会更强一些,仅此两点而已。关乎旅游质量还有一个很重要的点,就是导游,景点美不美,全靠导游一张嘴。好的导游除了在讲解上会更为精彩外,对于游客心理的把握实力通常也会很强,会有较强的协调沟通实力,而目前导游的生存状态基本上都是以兼职为主,这种生存状态,也从很大程度上导致了其责任心的下降,因其兼职故而也缺少有效的服务技能培训。旅行社不是不想有自己的全职导游,而是因为旅游业的季节性特殊强,旺季再多导游也不够用,进入12月份以后的3个月淡季对于小旅行社而言,可能1个导游都嫌多,这个微利行业人力成本应当是最大的成本了,所以这种季节性的特点也导致旅行社不敢、不能用过多的全职导游。我们公司目前全职导游有1
6、6名,在扬州地区算得上是规模浩大的一支导游队伍了,但也只能应对平常季节的客流量,遇上旺季,也只能望洋兴叹,比如贴子中所提到的西安团队,就是一个主要由兼职导游带队的团队。从我们自身的角度来讲,我们必需仔细反思这个行业,仔细反思自已,假如不能真正将客户赢这个第一戒写到我们每个员工心里去,*旅行社终将被市场淘汰。从上周起,我们已经起先在全力以赴探讨游客旅游体验的问题,我们希望尽快将我们的服务意识、服务技能,快速从对人的服务,提升至对客户的服务。我们将尽已所能去改造现有的工作流程,我们信任,从我们做起,终将能够逐步变更旅游业的.现状,终将实现给游客创建轻松欢乐时间这个最终目标。当然,接下来可能还会有质
7、量问题出现,还会有游客投诉,但我们会以最好的状态,快速处理这类的质量问题,给游客一个尽可能满足的答复。英文致歉信 篇3Dear Frank:I am terribly sorry to tell you that I have lost the valuable book you were so kind to lend me last week。 I read it everyday and intended to finish it next month。Last night when I came to my room, it was nowhere to be found。 I wil
8、l try to recover it as soon as possible。 If I fail to find it, I will get a new book for you。But I am afraid Cnit can never take the place of the old one。 Old books are like old friends。 Once lost, they can never be replaced。They are connected with cherished associations which the new ones can never
9、 have。 And for this irrecoverable loss, I am to blame。 I was so careless with my things。 This is a warning to me to be more careful in the future。Yours truly,Tom英文致歉信 篇4ms. mitsuko iwasaki3-16-6-804, higashisunakoto-kutokyo, 136-0074dear ms. iwasaki,upon your arrival, our agent failed to locate your
10、 reservation. we sincerely apology as our associate obviously mistakenly implemented the standard checking in procedure. the reservation for you and ms. hinako muto were made early november, and never been d. we understand that you may requested the king size room but actually we could not satisfy y
11、ourmay the year of the rabbit bring you joy and prosperity.yours sincerely,英文致歉信 篇5Dear Anne,Thank you for your invitation to dinner at your home tomorrow evening. Unfortunately, it is much to my regret that I cannot join you and your family, because I will be fully occupied then for an important ex
12、am coming the day after tomorrow. I feel terribly sorry for missing the chance of such a happy get-together, and I hope that all of you enjoy a good time. Is it possible for you and me to have a private meeting afterward? If so, please dont hesitate to drop me a line about your preferable date. I do
13、 long for a pleasant chat with you.Please allow me to say sorry again.Regards,Li Ming译文:敬爱的安:感谢你邀请我于明日晚上与你和你的家人共进午餐。可是,我特别缺憾地告知你我无法赴约,因为我将忙于打算后天的一门重要考试。错过了这么一个快乐的聚会我深感缺憾,我希望你们能度过一个开心的时间。对了,在我考试后我们可以见一面么?假如可以的话请随时给我打电话,我特别期盼能和你开心地闲聊。请允许我再一次致歉。您真诚的,李明英文致歉信 篇6致歉信是指因过失或疏忽做错了事,给别人带来了麻烦或损失,发觉后要马上写信给对方赔礼致歉
14、时写的信件。致歉是一种礼貌,致歉信要写得坦率,恳切。致歉信通常包括三部分内容:1、表示歉意,致歉的原由;2、出现差错的缘由,提出弥补措施;3、恳求宽恕。语言要真诚,说明的理由要真实。好的致歉信不仅会取得对方的谅解,还会增进彼此的感情。写作三步曲:表示歉意说明详细缘由、提出补救方法再次致歉,希望得到理解。留意:理由要尽量合理,违反生活常识将导致扣分;尽量供应一个合适的补救方法,使行文更加顺畅。范文解析:Directions: You were unable to attend Mr. Smiths examination on International Business English Wri
15、ting because you got sick that morning. Write a letter to express the reasons for not being able to attend it and apologize.Write the letter with no less than 100 words. Do not sign your own name at end of the letter. Use Wang Hua instead. Do not write the address.Dear Mr. Smith,I am indeed very sor
16、ry that I missed the examination on International Business English Writing you gave last Friday. I feel awful about it and want you to know what happened that day.I suddenly fell sick early that morning and my parents had to send me to the hospital. Please find enclosed a copy of the medical bill.I
17、sincerely hope you can understand my situation and accept my apology. I would appreciate your allowing me to take a make-up examination. I will come to your office during your office hour on Monday to discuss this possibility with you. Once again, I apologize for any inconvenience caused.Sincerely y
18、ours,Wang Hua英文致歉信 篇7Dear Prof。Wong,I am deeply sorry to inform you that I did not manage to complete the task you designated last week, due to a sudden illness falling upon me these days。 For the last week, I have been in a hospital with a continuous fever, which has prevented me from any activity。
19、To make up my fault, could you please extend my deadline to next Friday? If so, I promise I will finish the task and send my report to you via email。I do apologize again for any inconvenience it might bring to you, and hope you could accept my apology。Sincerely yours,LiMing英文致歉信 篇8Dear David:I am af
20、raid that you will think me unpardonably negligent in not having answered your letter dated 7, December sooner, but when I have told you the reason, I trust you will be convinced that the neglect was excusable. When your letter arrived, I was just in Hong Kong.As my family could not forward it to me
21、 during my absence, it has been, therefore, lying on my desk until the moment when I took it up. Now the first thing I have to hasten to do is to write to you these few lines to express my deep regret.I enjoyed many pleasant sights during my trip. I shall be pleased to give you an account to of them
22、 when I see you next.Sincerely yours,英文致歉信 篇9Dear Miss Dong,You know that I enjoy your class very much.Its interesting and fantistic.However,Imissed your class last Thursday.A good friend of my senior high school came to see me.So I have to welcome him and take him look around our school.what should
23、 I to make up the class? I should let you know in advance .But there are some reasons that I cant tell you.I hope you will accept my sincere apology.Your student,Lan Bo英文致歉信 篇10Dear Sir or Madam:The Management of China World Hotel wish to extend its sincerest apologies for the inconvenience you were
24、 caused as we were unable top accommodate you on your arrival. This is not the normal manner in which we handle our guests reservation and we regret any undue inconvenience you were caused as result.We hope you found the accommodation at Beijing international hotel on August 19 to be satisfactory. W
25、e regret that owing to your schedule of this visit, you were unable to return to our hotel on the next day. Kindly rest assured that we will endeavor to ensure that your future visit to us will be comfortable one.Thank you for your kind understanding and we look forward to the opportunity to redeem ourselves y welcoming you back to China World Hotel soon.With renewed apologies.Yours Sincerely第12页 共12页第 12 页 共 12 页第 12 页 共 12 页第 12 页 共 12 页第 12 页 共 12 页第 12 页 共 12 页第 12 页 共 12 页第 12 页 共 12 页第 12 页 共 12 页第 12 页 共 12 页第 12 页 共 12 页